Support Technician Jobs

As a Ramp Service Agent in Hazaribagh, you will play a vital role in supporting the safe and efficient movement of aircraft. This entry-level position is perfect for freshers who have completed their 10th grade education and are eager to start a career in the aviation industry.Key Responsibilities:1. **Aircraft Loading and Unloading**: You will be responsible for loading and unloading baggage, cargo, and mail from aircraft. Ensuring that all items are handled carefully is essential to prevent damage.2. **Ground Support Equipment Operation**: You will operate various ground support equipment, such as tugs and conveyors, to transport luggage and cargo. Proper training will be provided, and safety protocols must always be followed.3. **Safety Checks**: Conducting safety checks on equipment and the ramp area is crucial to maintaining a secure working environment. You will regularly inspect tools and equipment for any damages.4. **Team Collaboration**: Working closely with other team members and departments is essential to ensure smooth operations. Effective communication will help you respond to any issues that arise during operations.Required Skills and Expectations:Candidates should be reliable, punctual, and physically fit, as the job involves lifting heavy bags and working in various weather conditions. Attention to detail and a proactive attitude towards safety are necessary. Being a team player and having good communication skills will help you succeed in this role.

Company name :- Logistics NowCustomers service roleTarget based jobNeed 1 year experience into customer service Hindi - Good , english - mid level Payout - 7000 as of now Salary - 25000 CTC 22000Shift timings - 9.30am - 6.30am2nd and 4th sat offInterview rounds - 2 rounds virtual and 3rd round Age 30 Documents all mandatory - for experience candidate.Graduation is mandatory.

Manage firewall configurations, network security, and access control systems.Install, configure, and maintain CCTV cameras, IP cameras, DVR/NVR, and surveillance systems. Monitor and troubleshoot LAN, WAN, Wi-Fi, routers, switches, printers, scanners, and network devices. Install, update, and troubleshoot operating systems, antivirus, business software, and user applications. Maintain desktops, laptops, servers, backups, user accounts, permissions, and IT assets. Configure and maintain biometric attendance systems and related connectivity issues. Provide technical support through remote access, phone, email, and on-site support. Diagnose and resolve hardware, software, network, and system-related issues within agreed timelines. Track support tickets, document solutions, and coordinate with vendors or internal teams when required.

We are looking for a motivated and organized Field Coordinator to join our team in Vasundhara. This role is ideal for fresh graduates or those with limited experience looking to start a career in field coordination.**Key Responsibilities:**- **Support Field Operations:** Assist in the planning and execution of field activities, ensuring they run smoothly and efficiently.- **Data Collection:** Gather and compile data from various field activities to help analyze project progress and outcomes.- **Communication:** Act as a liaison between field staff and management, ensuring everyone is informed about project updates and requirements.- **Maintain Records:** Keep accurate records of field activities, reports, and other relevant documents to ensure accountability and transparency.- **Training Assistance:** Help in training new field staff in project protocols and processes to ensure they are well-prepared for their roles.**Required Skills and Expectations:**- Strong communication skills are essential, enabling effective interaction with team members and stakeholders.- Good organizational skills are needed to manage multiple tasks and ensure timely completion of duties.- A basic understanding of data collection and reporting methods is beneficial, although training will be provided.- A proactive attitude and a willingness to learn are important for adapting to the challenges of field coordination.- Candidates should be comfortable working in a team-oriented environment and possess a flexible approach to handle tasks as needed. This position is full-time and requires working from the office.

Working Hours: Monday to Saturday, 9:00 AM - 6:00 PMJob ResponsibilitiesAs a Customer Support & Order Verification Executive, you will be responsible for handling customer communication after orders are placed on our Shopify website.Your responsibilities include:* Verify customer orders received through Shopify.* Contact customers via WhatsApp or phone to confirm their delivery address before dispatch.* Ask customers to verify whether the shipping address entered on the website is correct.* Update the address in the system if the customer requests any changes.* Coordinate with the dispatch team to ensure orders are shipped to the correct address.* Handle customer queries related to orders, shipping, delivery, warranty, returns, and after-sales support.* Respond to customer messages professionally and promptly.* Maintain accurate records of customer conversations and order updates.Requirements* Good communication skills in Hindi and basic English.* Comfortable using WhatsApp, Shopify, and basic computer applications.* Ability to communicate politely and solve customer queries.* Strong attention to detail to avoid address and shipping errors.* Responsible, organized, and able to work independently from home.Preferred Skills* Previous experience in customer support or e-commerce is an advantage.* Experience with Shopify, WhatsApp Business, or order management is preferred but not mandatory.

We are looking for a Customer Support Executive to join our team in Mumbai, Beyond Thane. This full-time role is open to male candidates who have completed their 12th grade and have little to no prior experience. **Key Responsibilities:**- **Customer Interaction:** Engage with customers via phone, email, or chat to address their inquiries and concerns. This includes providing timely responses and creating a positive experience for each customer.- **Issue Resolution:** Identify and resolve customer issues effectively and efficiently. You will troubleshoot problems, provide solutions, and ensure that each customer feels heard and valued.- **Product Knowledge:** Maintain a strong understanding of our products and services. Stay updated on features and changes to answer questions confidently.- **Feedback Collection:** Gather customer feedback to understand their needs and improve service quality. This input is valuable for making necessary adjustments to enhance customer satisfaction.- **Documentation:** Record customer interactions and transactions accurately in our database. Proper documentation helps in tracking issues and ensuring follow-up actions are taken.**Required Skills and Expectations:**Candidates should have excellent communication skills, both verbal and written, to interact clearly with customers. A friendly and patient demeanor is essential in providing exceptional service. Basic computer skills are necessary to navigate customer support software. Successful candidates will be detail-oriented and capable of multitasking in a fast-paced environment. A willingness to learn and develop skills further will also enhance your performance in this role.

Hiring Support Executive (Fresher) for a day-shift role. Responsibilities include handling calls, chats, and emails, solving customer issues, updating records, and guiding users to the company

We are looking for a dedicated Customer Service Officer to join our team in Kolkata. This full-time position is perfect for freshers who have completed their 12th grade and are eager to start their career in customer service.**Key Responsibilities:**- **Answer Customer Inquiries:** Handle phone calls and responses to emails from customers, providing accurate information and support.- **Resolve Complaints:** Address customer complaints promptly and effectively, ensuring a positive experience while finding solutions to their issues.- **Maintain Customer Records:** Keep accurate records of customer interactions and transactions to ensure efficient service and follow-up.- **Provide Product Information:** Offer detailed information about products and services to help customers make informed purchasing decisions.- **Collaborate with Teams:** Work closely with other departments to ensure customer feedback and issues are communicated effectively for continuous improvement.**Required Skills and Expectations:**- Strong communication skills are essential to clearly convey information to customers and understand their needs.- A positive attitude is important; being friendly and approachable helps create a welcoming environment for customers.- Basic computer skills are necessary to manage customer data and perform other administrative tasks.- The ability to work in a team is crucial, as the role involves collaboration with colleagues to deliver excellent service.- Freshers should be willing to learn and adapt to the companys processes and customer service protocols.

Key ResponsibilitiesCustomer Assistance: Handle inbound and outbound calls, emails, live chats, or ticketing queries from customers in a professional and timely manner.Issue Resolution: Diagnose and troubleshoot customer issues, provide accurate product or service information, and offer practical solutions.Escalation Management: Coordinate with internal departments (technical support, sales, logistics, or quality assurance) to escalate complex issues and follow up until resolved.Ticket & Data Maintenance: Maintain detailed, up-to-date logs of customer interactions, feedback, and ticket statuses in the CRM or support system.Feedback Collection: Gather customer feedback and insights to share with operational teams for process and product improvement.Relationship Building: Build trust and strong relationships with customers through clear, empathetic, and effective communication.

As a Customer Support Executive based in Janakpuri, you will play an important role in enhancing customer satisfaction by providing effective assistance and support. You will work in a full-time office environment and are expected to have 1 to 4 years of relevant experience.**Key Responsibilities:**- **Respond to Customer Inquiries:** Address customers questions through phone, email, or chat in a timely manner. This will help ensure that customers feel heard and valued.- **Resolve Issues:** Troubleshoot and resolve customer complaints effectively by understanding their concerns and providing suitable solutions.- **Maintain Customer Records:** Accurately document customer interactions in the system. This ensures that customer histories are accessible for future reference.- **Collaborate with Teams:** Work closely with other departments, such as sales and technical support, to escalate complex issues and improve overall customer service.- **Provide Product Information:** Educate customers about products or services, guiding them on how to best utilize their purchases for an enhanced experience.**Required Skills and Expectations:**Candidates should possess strong communication skills, both verbal and written, to engage with customers clearly and professionally. A good problem-solving ability is necessary for addressing customer issues effectively. You should be comfortable using computers and various software applications to manage customer inquiries and keep records. The ability to work well under pressure and maintain a positive attitude is essential. A customer-centric approach and passion for helping others will greatly contribute to your success in this role.

WE ARE HIRING CUSTOMER SUPPORT EXECUTIVE WINX CONSULTING SERVICE Location: Begumpet (Near Rasoolpura Metro), Hyderabad Position: Customer Support Executive (Domestic Process)

As a Technical Support Executive, you will play a vital role in assisting customers by solving their technical issues and ensuring a smooth experience with our products. **Key Responsibilities:**- **Customer Support:** Respond to customer inquiries via phone, email, or chat to provide timely technical assistance. You will be the first point of contact, helping clients understand and resolve their issues.- **Issue Diagnosis:** Troubleshoot technical problems by analyzing user concerns and identifying underlying issues. This requires attention to detail and logical thinking to ensure effective solutions.- **Documentation:** Keep accurate records of customer interactions and solutions provided. This documentation helps improve service quality and assists future inquiries.- **Product Knowledge:** Stay updated on our products and services to provide accurate information and support to customers. Continuous learning will help you address a wide range of queries effectively.- **Collaboration with Teams:** Work closely with other technical teams to escalate unresolved issues. Effective teamwork is crucial for ensuring customer satisfaction and quick resolution of complex problems.**Required Skills and Expectations:**You should possess a basic understanding of computer systems and common software applications. Strong communication skills, both verbal and written, are essential for explaining technical concepts to customers. A willingness to learn and adapt to new technologies is important, as is the ability to work well under pressure. Being proactive and having a problem-solving mindset will help you succeed in this role. Additionally, you should be open to feedback and eager to improve your skills continuously.

**Production Technician- Hyderabad** Location: Hyderabad Salary: Negotiable Job Type: Full-Time Freshers & Experienced Candidates Can ApplyEligibility ITI (All Trades) Diploma (Mechanical, Electrical, Electronics, ECE, Instrumentation & Related Branches)Job DescriptionWe are looking for dedicated and technically skilled Technicians to join our manufacturing team. The ideal candidate will be responsible for operating, maintaining, and troubleshooting equipment while ensuring smooth production operations. Freshers and experienced candidates are welcome to apply.Key Responsibilities Operate and monitor production machinery and equipment Perform routine maintenance and basic repairs Troubleshoot equipment and process-related issues Follow safety guidelines and company procedures Assist in production and manufacturing activities Conduct equipment inspections and report abnormalities Maintain records of maintenance and production activities Ensure workplace cleanliness and organization Support quality standards and compliance requirements Work effectively with team members to achieve production targetsDesired Skills Machine Operation Preventive Maintenance Troubleshooting Skills Equipment Handling Technical Knowledge Safety Awareness Quality Inspection Problem Solving Skills Teamwork and Communication Time Management

We are looking for a Service Coordinator to manage and streamline our service operations in Surat. The ideal candidate will have 1 to 2 years of experience in a relevant field and will work full time from our office.**Key Responsibilities:**- **Manage Service Requests:** Oversee incoming service requests from customers, ensuring they are logged and prioritized correctly for timely handling.- **Coordinate with Teams:** Work closely with different departments, such as technical support and sales, to ensure efficient service delivery to customers.- **Track Service Performance:** Monitor service metrics and performance indicators to ensure compliance with company standards and to identify areas for improvement.- **Customer Communication:** Act as a point of contact for customers, providing updates and resolving any inquiries they may have regarding their service requests.- **Documentation:** Maintain accurate records of service requests, resolutions, and follow-ups to ensure all customer interactions are properly documented.

We are looking for a dedicated Customer Relationship Manager to join our team in Kumbalgodu. The ideal candidate should be a female professional with 1 to 2 years of experience in customer relations.**Key Responsibilities:**- **Manage Customer Accounts:** Establish and maintain strong relationships with clients to understand their needs and ensure satisfaction. This helps in building trust and loyalty.- **Resolve Customer Issues:** Address any concerns or complaints from customers promptly and effectively. Providing quick solutions enhances the customer experience.- **Communicate with Clients:** Regularly reach out to customers via calls, emails, or in-person meetings. Effective communication keeps customers informed and engaged with our services.- **Analyze Customer Feedback:** Collect and assess feedback from clients to identify areas for improvement. Understanding customer opinions is crucial for enhancing services.- **Coordinate with Internal Teams:** Work closely with sales and support teams to ensure a smooth flow of information. Collaboration helps in meeting customer expectations better.**Required Skills and Expectations:**The successful candidate should possess excellent communication skills and a strong ability to build relationships. Previous experience in customer service or account management is necessary to understand client needs effectively. A proactive attitude and problem-solving skills are essential for quickly addressing customer concerns. Candidates should be organized and detail-oriented to manage multiple customer accounts efficiently. Familiarity with CRM software is a plus, as it helps in tracking customer interactions and improving service delivery.

We are looking for an Airport Guest Relationship Executive to join our team in Gaya. This role is ideal for someone who enjoys interacting with people and providing excellent customer service. If you have a passion for hospitality and a positive attitude, this could be the perfect opportunity for you.**Key Responsibilities:**- **Greeting Guests**: Welcome and assist arriving and departing passengers at the airport to create a friendly atmosphere.- **Providing Information**: Answer questions and provide information about airport services, facilities, and flight details to enhance guest experience.- **Handling Complaints**: Address and resolve guest complaints professionally and promptly, ensuring customer satisfaction.- **Coordinating with Staff**: Work closely with airport staff, including security and transport services, to ensure smooth operations and guest handling.- **Maintaining Records**: Keep accurate records of guest interactions and transactions for future reference and improvements in service.**Required Skills and Expectations:**- **Communication Skills**: Strong verbal communication is essential to effectively interact with guests and colleagues.- **Customer Service Orientation**: A helpful and friendly attitude is needed to assist guests and create a welcoming environment.- **Problem-Solving Abilities**: The ability to think quickly and find solutions to guest issues enhances their experience.- **Team Player**: Willingness to work collaboratively with other team members and departments is crucial.- **Basic Computer Skills**: Familiarity with basic computer operations will help in maintaining records and information management.Candidates with a positive attitude and a strong commitment to customer service are encouraged to apply.

As an Airport Guest Relationship Executive, you will play a vital role in ensuring exceptional experiences for travelers at the airport in Bhubaneswar. Your primary focus will be to assist and engage guests, creating a welcoming environment during their journey.Key Responsibilities:- **Guest Assistance:** Greet and assist travelers upon arrival and departure, providing them with necessary information about flights, services, and facilities.- **Issue Resolution:** Address any concerns or complaints from guests in a calm and professional manner, ensuring their needs are met.- **Information Provision:** Offer accurate and timely information related to airport services, transportation options, and local attractions to enhance the guest experience.- **Coordination:** Collaborate with airport staff and other departments to ensure smooth operations and guest satisfaction during busy periods.Required Skills and Expectations:Candidates should have a minimum of 10th grade education and a positive attitude. Strong communication skills in both English and local languages are essential for effective interaction with guests from diverse backgrounds. Being friendly, approachable, and responsive is key to delivering excellent customer service. Additionally, the ability to work in a fast-paced environment and manage multiple tasks simultaneously will contribute to your success in this role. Previous experience is not required, making this opportunity ideal for entry-level candidates eager to develop their skills in hospitality and customer relations.

We are currently hiring Diploma Engineering Freshers & Experienced Candidates for the position of Service Engineer across all locations in Odisha (preferably candidates from their own districts).Company Name: AMCART Technologies Pvt. Ltd.Qualification: Diploma Engineering* Mechanical Engineering* Electrical Engineering* Electronics Engineering* Instrumentation Engineering* Biomedical EngineeringJob Details:Position: Service EngineerLocation: All Over Odisha ( Own District)Salary: 15k - 20k Per MonthBenefits: Fuel Allowance, Food Allowance & Other ReimbursementsMandatory: Bike with Valid DL/LL

Detailed Description: 1. Candidate is required to be flexible for work, where Shifts will be for 9 hours, including 1 hour breaks, and the timings will be from Morning 8 to evening 8. Candidate will be aligned in any shift between this 12 hours Window. 2. Candidate need to handle Inbound/Outbound Customer calls primarily, and answer their queries based on their Loans running with us. Hence, good communication skills in written as well as verbal is must. We will be providing all System and process training, as per requirement. 3. Candidates with prior experience in customer care profile will be preferred 4. Any additional language skills will be an added advantage i.e. Telegu /Tamil /Mallayam /Kannada /Gujarati /Marathi.5. This Job is for 7 days a week with 6 weekly Offs in a month and these will be provided as per Roster shared on weekly basis. 6. Candidates with self-conveyance and staying in and near GGN are preferred, since we are not providing transport ( Pick or Drop) 7. Candidate should be flexible to adjust and get trained for any other process as well, which will be as per Organization requirement from time to time.

As a Ramp Service Agent in Guwahati, you will play a crucial role in ensuring the smooth operation of airport services. This entry-level position is ideal for freshers who have completed at least their 10th grade.Key Responsibilities:- **Baggage Handling**: You will be responsible for loading and unloading luggage from aircraft, ensuring it is handled with care to avoid damage.- **Ground Support**: Your tasks will include assisting with the arrival and departure of flights, such as towing aircraft to the designated area and positioning them correctly.- **Safety and Security**: You will help maintain a safe environment on the ramp. Adhering to safety protocols is essential to ensure the safety of all airport personnel and passengers.- **Communication**: It will be important to communicate effectively with team members and other airport staff to ensure timely operations.Required Skills and Expectations:Candidates should have good physical stamina as the job involves lifting heavy bags and being active throughout the shift. Attention to detail is important for safety and efficiency. You should be a team player, ready to cooperate with your colleagues. A positive attitude and willingness to learn are essential to succeed in this hands-on position. Being punctual and reliable is critical, as flight schedules require strict adherence to timing.

As a Ramp Service Agent in Siliguri, you will play a crucial role in supporting the daily operations of the airline by ensuring the safe and efficient handling of aircraft. This position is perfect for freshers looking to start their career in the aviation industry.Key Responsibilities:1. **Aircraft Handling**: You will assist in the arrival and departure processes of aircraft, which includes guiding planes to the gate and ensuring they are parked correctly and safely.2. **Baggage Services**: Your job will involve loading and unloading baggage and cargo from the aircraft, ensuring that everything is secure and handled with care to avoid damage.3. **Equipment Operation**: You will operate specialized ground support equipment such as tugs and baggage carts, which are essential for moving luggage and other materials around the airport.4. **Safety Checks**: Performing routine safety checks on equipment and ensuring that all procedures comply with airline regulations is critical to your role, as safety is a top priority.Required Skills and Expectations: You should possess a high school diploma or equivalent (10th Pass) and have a strong commitment to teamwork and communication. Being physically fit is essential, as the role involves lifting heavy items and spending time outdoors. A proactive attitude and the ability to work in a fast-paced environment are important for success in this position.

As a Ramp Service Agent, you will play a crucial role in ensuring the smooth operation of airport ramp services. This full-time position is based in Haldia and is suitable for freshers who have completed their 10th grade. Key Responsibilities:- **Loading and Unloading Baggage**: You will be responsible for the safe handling of passengers luggage, ensuring that all items are loaded onto the aircraft correctly and unloaded upon arrival.- **Guiding Aircraft to Gates**: You will assist in directing aircraft to their designated gates using hand signals and communication equipment, ensuring safe and efficient movements on the ramp.- **Conducting Safety Checks**: You will perform routine checks on equipment and vehicles to ensure they are in good working order and safe for use, maintaining a high standard of safety on the ramp.- **Assisting with Aircraft Services**: You will help with essential services such as fueling and maintenance checks to prepare the aircraft for flight.- **Maintaining Cleanliness**: You will ensure that the ramp area is kept clean and organized, contributing to a safe and professional work environment.Required Skills and Expectations:Candidates should be reliable and punctual, demonstrating a strong work ethic. Good communication skills are essential to effectively coordinate with team members and other airport staff. Physical fitness is important, as the job requires lifting heavy items and working in various weather conditions. A willingness to learn and adapt is crucial to succeed in this fast-paced environment.

As a Sales Coordinator in Nashik, you will support the sales team and help drive revenue growth by managing various sales-related tasks.**Key Responsibilities:**- **Sales Support:** Assist the sales team in daily operations by providing necessary administrative support, such as preparing sales reports and maintaining customer records.- **Communication with Clients:** Act as a point of contact for clients, handling inquiries and ensuring timely responses to their requests to maintain strong customer relationships.- **Sales Order Processing:** Process and track sales orders from initiation to fulfillment, ensuring that orders are completed accurately and in a timely manner.- **Data Management:** Maintain an organized database of customer information and sales leads, helping the team track progress and identify potential opportunities.- **Scheduling Meetings:** Coordinate meetings and appointments between the sales team and clients, ensuring that everyone is informed and prepared for discussions.- **Sales Analysis:** Help analyze sales data and trends to provide insights that can help improve strategies and drive sales performance.**Required Skills and Expectations:**Candidates should have strong organizational skills and attention to detail to manage multiple tasks effectively. Good communication skills are essential for interacting with clients and team members. A basic understanding of sales processes and familiarity with sales software will be beneficial. Proficiency in Microsoft Office, especially Excel and Word, is expected. A positive attitude, eagerness to learn, and ability to work well in a team environment are also important attributes. Relevant experience is not mandatory, making this an excellent opportunity for recent graduates or individuals with minimal experience.

Key Responsibilities- Workshop ManagerMaterial Handling & Loading: Move raw materials, semi-finished parts, and finished goods between storage areas and processing stations. Assist with loading and unloading delivery vehicles.Technician Assistance: Help senior technicians and machinists by holding materials in place, fetching specific tools, and clearing scrap or waste materials during operations.Housekeeping & 5S Maintenance: Clean workbenches, sweep workshop floors, clear oil spills, and dispose of industrial waste or metal shavings safely to maintain strict 5S/safety standards.Tool & Asset Management: Ensure all hand tools, power tools, and measuring instruments are cleaned, lubricated, and returned to their designated storage bins or shadow boards after use.Basic Maintenance Support: Perform basic upkeep tasks, such as topping up machine coolants/lubricants, changing gas cylinders, or assisting with minor facility repairs.

Key ResponsibilitiesQuery Management: Responding to customer inquiries regarding product features, pricing, and availability in a timely manner.Complaint Resolution: Handling and resolving customer complaints by identifying the root cause and offering appropriate solutions or alternatives.Service Coordination: Collaborating with internal departments (Logistics, Technical Support, or Finance) to track orders or process refunds.Record Keeping: Maintaining detailed records of customer interactions, comments, and actions taken in a CRM (Customer Relationship Management) system.Feedback Collection: Proactively gathering customer feedback to help the product and marketing teams improve the overall user experience.Upselling/Cross-selling: Identifying opportunities to suggest related products or service upgrades that might benefit the customer (soft-selling).