Support Technician Jobs

As a Service Coordinator in Cuttack, India, you will play an essential role in connecting customers with service solutions. This position is ideal for individuals with 0-3 years of experience who are eager to contribute and learn in a team environment. Key Responsibilities:- **Customer Interaction**: Communicate with customers to understand their service needs and address any concerns they may have. This will help ensure high levels of customer satisfaction.- **Scheduling Services**: Organize and schedule service appointments based on customer requirements and technician availability, ensuring timely service delivery.- **Documentation Management**: Maintain accurate records of customer interactions, service requests, and follow-ups. This is crucial for tracking progress and ensuring efficient operations.- **Coordination with Technicians**: Collaborate with service technicians to ensure they have the necessary information and resources to complete their tasks effectively.Required Skills and Expectations:Candidates must have completed I.T.I. and possess strong communication skills to interact effectively with customers and team members. You should be organized, detail-oriented, and able to manage multiple tasks at once. A proactive attitude towards problem-solving is essential, along with a willingness to learn and adapt in a fast-paced environment. Being a team player is important, as well as having the ability to work independently when required.

We are looking for an Airport Supervisor in Bhubaneswar, India. This role is suitable for candidates with 0 to 1 year of experience and a minimum education level of 10th pass. You will manage daily airport operations and ensure a smooth experience for passengers and staff.Key Responsibilities:- Oversee Operations: Coordinate and supervise various airport functions, including check-in, boarding, and security. Ensure all operations comply with safety protocols and standards.- Staff Management: Lead and support airport staff, providing training and guidance as needed. Maintain a positive work environment and encourage teamwork.- Customer Service: Address passenger inquiries and resolve any issues promptly. Ensure that all travelers have a pleasant experience at the airport.- Monitor Compliance: Ensure adherence to airport regulations and policies. Conduct regular inspections to identify and rectify any compliance issues.- Report Generation: Prepare and maintain operational reports. Analyze data to improve efficiency and provide insights for better service.Required Skills and Expectations:Candidates must possess strong communication and interpersonal skills to interact effectively with staff and passengers. Attention to detail is vital for ensuring compliance with safety regulations. The ability to work under pressure in a fast-paced environment is essential. A proactive approach to problem-solving and a willingness to learn are crucial for success in this role. The candidate should demonstrate reliability, punctuality, and a commitment to maintaining a high standard of service.

K9HR SOLUTIONS, Neha Bagdi (HR Reqruiter- Mo. No. 9879834289 Email ID: hr002@k9hr.com) is looking for a dedicated Accounts Cum Admin Executive to manage daily financial and administrative tasks. This position is ideal for a recent graduate looking to start a career in accounting and administration.Key Responsibilities:1. **Financial Record Keeping**: Maintain accurate financial records and ledgers, ensuring all transactions are documented properly.2. **Invoice Management**: Prepare and send invoices to clients and follow up on outstanding payments to ensure timely collection.3. **Bank Reconciliation**: Regularly reconcile bank statements with company records to identify discrepancies and ensure accurate financial reporting.4. **Administrative Support**: Assist in day-to-day administrative tasks, including managing office supplies, scheduling meetings, and supporting team members as needed.5. **Data Management**: Organize and maintain important documents and files, ensuring easy access and confidentiality.DISTRIBUTE CALLS / TASKS (WORK LOAD MANAGEMENT) CUSTOMER HANDLING (WALK-IN, TELEPHONIC, ETC) RECORD / UPDATE ALL COMPLAINS (TICKETS) IN CRM RECORD ALL INWARD / OUTWARD RECORD & FOLLOW-UP ALL RMA ENTRIESEnter all accounting transactionsDaily Social Media ActivityMaintain our Marketplace (hungamaprice.com)Tele-calling as per need.(Payment Collection, Bill Collection, Offers, etc)Update Customers for their work status from CRMComputer Operating KnowledgeGood Communication SkillAccount & GST Knowledge (preferred)Required Skills and Expectations:The ideal candidate should have a Bachelor

Jay Jalaram Precision Components LLP is looking for an experienced and detail-oriented Sales Co-ordinator in Dealer Distributor, Channel Sales (in Architectural, Glass & Dore fittings, Hardware items).

We are seeking a dedicated Service Coordinator to join our team in Nagaon, Assam. In this full-time role, you will be responsible for ensuring smooth service operations and supporting our customers effectively. The candidate must have - Diploma/Btech/ JE- Mechanical/Electrical Engineering.Key Responsibilities:1. **Client Communication**: Serve as the main point of contact for clients, addressing inquiries, providing updates, and ensuring their needs are met promptly.2. **Team Coordination**: Collaborate with service teams to organize schedules, manage resources, and ensure timely service delivery.3. **Documentation Management**: Maintain accurate records of client interactions, service requests, and outcomes, ensuring all information is up-to-date.4. **Problem Resolution**: Identify issues related to service delivery and work with relevant teams to resolve them efficiently, keeping clients informed throughout the process.5. **Feedback Collection**: Gather client feedback on services provided, analyze responses, and suggest improvements to enhance overall customer satisfaction.Required Skills and Expectations:Candidates should have a graduate degree with 1 to 3 years of experience in a similar service role. Strong communication skills are essential for effective client interactions, and a detail-oriented mindset is crucial for managing documentation. The ideal candidate should be proficient in using office software and possess excellent problem-solving abilities. A collaborative spirit and a customer-centric approach are vital to succeed in this position.

We are looking for a dedicated Field Executive to join our team in Nashik. This position is suitable for candidates with little to no experience, making it a great opportunity for recent diploma graduates.**Key Responsibilities:**- **Client Interaction:** Engage with potential and existing clients in the field to promote our products, answer questions, and gather feedback to improve our services.- **Sales Target Achievement:** Work towards monthly sales targets by actively seeking new clients and nurturing relationships with current ones.- **Market Research:** Collect data on market trends, customer preferences, and competitor activities, which will help inform our business strategies.- **Reporting:** Document daily activities and report progress to the management to ensure everyone is updated on achievements and challenges faced in the field.- **Problem Solving:** Address and resolve any client issues or complaints efficiently, ensuring customer satisfaction and loyalty.**Required Skills and Expectations:**The ideal candidate should have a good understanding of basic sales principles and excellent communication skills. A strong willingness to learn and adapt is essential, along with the ability to work independently and as part of a team. Basic computer skills are also important for data entry and reporting tasks. A proactive approach, positive attitude, and a readiness to travel within the assigned area are expected for success in this role.

Setting up computers and other hardware devices.Meeting with the IT team to determine the sequence of operations.Starting operations by entering computer commands.Monitoring error and stoppage messages.Correcting errors, loading paper, and adjusting equipment settings.Troubleshooting equipment malfunctions and software errors.Responding to user requests and problems.Performing preventative maintenance.Maintaining supply inventory.

- Coordinate sales activities, including lead generation and follow-ups- Manage sales pipeline, update CRM, and track progress- Assist in preparing sales proposals, quotes, and presentations- Coordinate with teams (production, logistics, service) for customer deliveries- Handle customer queries, escalate issues as needed- Support sales team in achieving targets and expanding business

Serving as the first point of contact for customers seeking technical assistance over the phone or emailPerforming remote troubleshooting through diagnostic techniques and pertinent questionsDetermining the best solution based on the issue and details provided by customers

Required Candidate profileAge below 50 yearsMin 2 Years of ExperienceAt least a Bachelor/DiplomaExcellent communication skillsMedically FitPermanent settle with familyCan work in any occupation.

Responsible for installing and configuring software and hardwareResponsible for managing network servers and technology toolsImproving the efficiency of current networksMaximise network efficiency, security and troubleshoot network performance

The Service Coordinator manages service tasks, coordinates with technicians and customers, and ensures timely service delivery.Key ResponsibilitiesSchedule and assign service requests to techniciansEnsure timely installation, maintenance, and repair of automotive instrumentsAct as the main point of contact for service-related queriesMaintain accurate records of service activitiesCoordinate with service engineers and field staffProvide job details, materials, and instructionsWork with the inventory team to ensure required parts are in stock

- Recruit, train, and lead a high-performing team of field service technicians, engineers, and support staff.- Conduct regular performance evaluations, provide mentorship, and implement continuous professional development programs.- Oversee daily operations of the service department, ensuring timely and efficient execution of service requests, installations, and maintenance activities.- Develop and implement preventive and corrective maintenance schedules to minimize equipment downtime.- Establish and maintain strong relationships with key clients, addressing their service needs and concerns promptly.- Monitor customer feedback and implement improvements to enhance service quality and customer satisfaction.- Prepare and manage the service department's budget, tracking expenses related to labor, parts, and equipment.- Identify cost-saving opportunities without compromising service quality.- Ensure all service activities comply with industry standards, safety regulations, and company policies.- Stay updated with the latest technological advancements in diesel generators, solar panels, and related systems.- Oversee the management of service parts inventory, ensuring availability of critical components for timely repairs.- Coordinate with procurement to source quality parts and materials at competitive prices.- Maintain accurate records of service activities, including work orders, service reports, and maintenance logs.- Generate and analyze service performance reports, identifying trends and areas for improvement.- Develop and implement strategies to enhance service efficiency, reduce response times, and improve customer satisfaction.

K9HR SOLUTIONS is looking for Business Development Coordinator as Follows:We Are Seeking A Highly Organized, Tech-SavvyProblem Solver To Become The Backbone Of Our SalesAnd Back-Office Operations. As The Managing DirectorFocuses On Business Growth And Manufacturing, ThisIndividual Will Take Full Ownership Of Our Daily SalesTracking, CRM Management, Inbound Lead Response,And Outbound Follow-Ups.Job Specification Language Proficiency: Fluent In Hindi andGujarati; Workable Professional English (ForEmails and CRM Data Entry / Management).Computer Literacy: Must Be HighlyComfortable With Computers, InternetResearch, And Basic Tools (Excel, Word, andWhatsapp Web). Prior Exposure ToERPS/CRMS Is A Bonus, But Not MandatoryIf The Candidate Is A Fast Learner.Key Skill Required in Candidate Tech-Friendly / Fast Learner: Does Not NeedTo Be An Expert On Day 1, But Must Have TheInstinct To Use Google And YouTube TutorialsTo Figure Out Software Functions Independently.Assertive & Confident: Must Be ComfortableManaging Up And Holding On-Ground FieldSales Representatives Reporting For Their DailyReports.Fearless On The Phone (Telesales): Not To BeShy About Making Outbound Calls To Cold OrWarm Leads To Introduce Our Products, QualifyTheir Interest, And Handle Basic Objections.Relentless Follow-Up Skills: Understands ThatThe Money Is In The Follow-Up. PersistentlyTracks Leads and Makes the Multiple Touchpoints required to Close A Deal.Highly Organized: Relies On Systems,Checklists, And Calendars. Does Not Let EmailsSit Unread or Forget Scheduled Call-backs.Structured Market Visits: Step Out Of TheOffice To Execute Specific, Pre-Planned MarketTours. You Will Have To Travel To Meet WithDealers, Present Catalogs Or Samples, And BuildFace-To-Face Relationships Following A StrictItinerary Set By Management.Any other specification / Expectation Figure-It-Out Attitude: We Do Not WantSomeone Who Stops Working The Moment TheyFace A Minor Confusion. The Ideal CandidateWill Try To Find The Solution Or Bring A BestGuess Before Asking Management For Help.Ownership Mentality: Expected To Treat TheCRM And Lead Database Accurately.Budget & Salary: Agency To Note: PleaseSource Candidates Within A Junior/Entry-LevelBudget Framework Suitable For The MorbiMarket.Market-Ready & Mobile: While You WillSpend Significant Time In The Office ManagingSystems, You Must Be Completely Willing AndPhysically Able To Travel In The Field. YouShould Be Comfortable Navigating The MarketAnd Speaking Confidently With Retail ShowroomOwners And Distributors.

As an Airport Cargo Loader in Kolkata, you will play a vital role in ensuring that cargo is handled efficiently at the airport. This full-time position is suitable for individuals with little to no experience, making it a great opportunity for recent school graduates.Key Responsibilities:- **Loading Cargo**: You will be responsible for loading cargo onto aircraft, ensuring that all items are securely placed and balanced to comply with safety regulations.- **Unloading Cargo**: After flights arrive, you will unload cargo from the aircraft, ensuring that all items are handled carefully to prevent damage.- **Inspection**: Conduct visual inspections of cargo for any damages. If you identify any issues, you will report them immediately to your supervisor.- **Safety Compliance**: Follow all safety procedures and guidelines while performing your duties to ensure a safe working environment for yourself and your colleagues.- **Documentation**: Assist in maintaining accurate records of cargo movements. This includes tracking incoming and outgoing shipments.Required Skills and Expectations:Candidates must have completed at least their 10th grade. Basic understanding of cargo handling is a plus, but not mandatory as training will be provided. Strong attention to detail is crucial for this role to ensure cargo is loaded and unloaded safely and accurately. Candidates should be physically fit as the job involves lifting and moving heavy items. Good communication skills and the ability to work well in a team are also important for success in this role. Reliability and a positive attitude towards work are expected.