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Support Technician Jobs

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  • 2 - 4 yrs
  • 3.8 Lac/Yr
  • Gurgaon
Technical Support Support Technician Professional Communication Positive Attitude Business Understanding
* Coordinate with operators at various project sites for daily updates and issue resolution* Communicate with clients regarding service updates, concerns, or technical queries* Track and ensure timely completion of tasks related to service and maintenance* Document reports, follow-ups, and feedback received from clients and site teams* Maintain internal project records and service logs.* Receive and resolve customers', or clients' complaints.* Schedule service appointments, installations, and follow-up visits, coordinating with fields technicians and customer availability.* Represent the company in a professional and positive manner.* Maintain accurate records of customer interactions, service history, and system installations in Service Titan.
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  • 0 - 2 yrs
  • 2.8 Lac/Yr
  • Peddapalli
Service Engineer Technical Support Electrical Installation Electrical Maintenance Plant Maintenance
Job for BE, BTech and Electrical diploma holder candidateCandidate job profile :-As a Service Engineer with a specialization in Electrical Engineering, you responsible for maintaining and improving electrical systems. Your role will involve troubleshooting issues, performing regular maintenance, and ensuring systems operate efficiently and safely. This position requires on-site support, technical expertise, and strong problem-solving skills.ResponsibilitiesTroubleshoot and resolve electrical system issues.Perform regular maintenance and inspections of electrical systems.Ensure compliance with safety and regulatory standards.Collaborate with other engineers and technicians to improve efficiency.Document service and maintenance activities accurately.Provide on-site technical support as needed.Manage and prioritize a schedule of multiple service tasks.
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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Guwahati
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
Join our team as an Airport Guest Relationship Executive in Guwahati, where you will play a vital role in enhancing the travel experience for passengers. This entry-level position is ideal for individuals looking to start their career in the hospitality sector.Key Responsibilities:- **Provide Assistance to Guests**: You will greet and assist travelers, addressing their inquiries and needs to ensure they have a pleasant experience at the airport.- **Manage Guest Relations**: Establish positive interactions with guests, ensuring that all feedback and concerns are handled promptly and professionally.- **Coordinate Services**: Work closely with various airport departments and service providers to ensure a smooth and seamless experience from check-in to boarding.- **Handle Customer Feedback**: Collect and document guest feedback and suggestions to help improve services and guest satisfaction continually.Required Skills and Expectations:Candidates should possess excellent communication and interpersonal skills, allowing them to connect easily with travelers from diverse backgrounds. A friendly demeanor and a strong focus on customer service are important to succeed in this position. Additionally, candidates should be able to work in a fast-paced environment, remain calm under pressure, and have a keen eye for detail. Although prior experience is not necessary, a willingness to learn and adapt is essential for success in this role. Basic knowledge of airport operations and familiarity with local languages can be an advantage.
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  • 15 yrs
  • 12.0 Lac/Yr
  • Bangalore
HVAC Service & Maintenance HVAC Troubleshooting Central Air Conditioning Chillers AHU FCU VRFVRV Systems Preventive Maintenance Breakdown Maintenance Installation & Commissioning AMC Management Service Operations Team Management Customer Complaint Handling Client Coordination Service Planning Technical Support Service Quality Vendor Coordination Service Reporting Safety & Quality Standards.
# HVAC SERVICE HEAD **Location:** Bangalore **Experience:** 10+ Years **Industry:** HVAC / Engineering### Key Responsibilities Lead and manage **HVAC service & maintenance operations**. Handle installation, commissioning, troubleshooting and breakdown maintenance. Manage **Service Engineers, Technicians & Site Teams**. Plan and monitor **AMC & preventive maintenance** activities. Handle customer complaints and ensure timely resolution. Provide technical solutions for major HVAC breakdowns. Monitor service quality, team productivity and customer satisfaction. Coordinate with clients, project, sales and technical teams. Prepare service reports, quotations and technical documentation. Ensure adherence to **safety and quality standards**.### Candidate Profile Diploma / B.E. / B.Tech in **Mechanical / HVAC / Refrigeration** or related field. 10+ years of relevant experience in **HVAC Service & Maintenance**. Experience in managing service teams and customer interactions. Strong knowledge of HVAC systems, troubleshooting and maintenance. Excellent leadership, communication and problem-solving skills. Willingness to travel to customer/site locations as required.### Interested?Please share your **updated CV + Current CTC + Expected CTC + Notice Period**. **If you have strong HVAC Service leadership experience and are looking for a senior opportunity in Bangalore, this role could be a good fit.**
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  • 1 yrs
  • Gurgaon
Customer Service Customer Handling Good Communication Skills Telephone Handling Domestic BPO
Good communication and customer-handling skills.Punctual and responsible attitude.Ability to work flexible hours.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Kannur
Ground Staff Ground Handling Staff Ground Operations Staff Airport Representative Airport Manager Airport Executive Ticket Checking Staff Ticket Support Executive Passengers Handling Passenger Service Executive Customer Support Customer Care
We are seeking dedicated and enthusiastic individuals to join our team as Ground Staff. This position is based in Kannur and is open to candidates with 0 to 6 years of experience. A minimum education of 10th grade is required.**Key Responsibilities:**- **Passenger Handling:** Assist passengers with check-in, boarding, and luggage handling to ensure a smooth travel experience.- **Customer Service:** Provide information about flights, schedules, and airport facilities, addressing any passenger inquiries or issues professionally.- **Baggage Management:** Monitor the loading and unloading of baggage to ensure safety and accuracy, minimizing any potential loss or damage.- **Safety and Security Checks:** Conduct necessary safety checks and ensure that all security protocols are followed in the airport environment.- **Coordination with Airlines:** Collaborate with airline staff and other ground employees to ensure timely and efficient flight operations.Required skills and expectations include:- **Good Communication:** Strong verbal communication skills are essential to interact effectively with passengers and team members.- **Team Player:** Must work well in a team environment, supporting colleagues to achieve shared goals.- **Attention to Detail:** Ability to pay close attention to details, ensuring all procedures are followed accurately.- **Customer-Focused Attitude:** A passion for providing excellent customer service and maintaining a positive atmosphere is crucial.- **Flexible Schedule:** Candidates should be willing to work various shifts, including weekends and holidays, as required in the airport environment.
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  • 1 - 3 yrs
  • 5.5 Lac/Yr
  • Kharadi Pune
Communication Non Voice Process Chat Support Call Center BPO Chat Process Customer Service Customer Care Customer Support
We are looking for a Chat Support Executive who will be responsible for assisting customers through online chat. This role requires effective communication and problem-solving skills to meet customer needs.**Key Responsibilities:**- **Respond to Customer Queries:** Quickly address questions and concerns raised by customers via chat, ensuring a timely response to enhance customer satisfaction.- **Provide Product Information:** Deliver accurate information about products, services, and company policies, helping customers make informed decisions.- **Resolve Issues:** Identify and troubleshoot customer problems, working diligently to find effective solutions and escalate issues when necessary.- **Maintain Chat Records:** Keep detailed records of chat interactions for future reference and to improve service quality.- **Collaborate with Team:** Work closely with other team members to share insights and improve the overall customer experience.**Required Skills and Expectations:**- Strong communication skills: Ability to convey information clearly and effectively in written form is crucial for this role.- Customer-centric attitude: A genuine desire to help customers and resolve their issues promptly is essential.- Basic computer skills: Familiarity with chat support systems and basic computer operations is necessary for conducting chat support efficiently.- Problem-solving abilities: Must be able to think quickly and creatively to resolve customer issues and improve their experience.- Team player: Willingness to collaborate with peers and contribute to a positive work environment is expected.
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  • 1 - 3 yrs
  • 3.0 Lac/Yr
  • Nashik
Accuracy Multitasking Reporting Skills Research Skills Teamwork Database Management Documentation Microsoft Office Administrative Support Time Management Customer Service Problem Solving Process Improvement Analytical Skills Computer Skills Record Keeping Attention to Detail Data Entry Communication Skills Organizational Skills
Key ResponsibilitiesManage and maintain company records, documents, and databases.Process and verify data entries, invoices, reports, and other administrative documents.Prepare, organize, and file business correspondence and records.Coordinate with internal teams to ensure timely completion of administrative tasks.Monitor and update customer, vendor, and employee information in company systems.Generate regular reports and maintain accurate operational records.Handle document control and ensure compliance with company policies and procedures.Support procurement, billing, inventory, or logistics processes as required.Assist with scheduling, meeting coordination, and office administration activities.Respond to internal inquiries and provide administrative support to management.
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  • 0 - 1 yrs
  • 3.3 Lac/Yr
  • Female
  • DLF Phase I Gurgaon
Customer Relationship Outbound Calling Customer Support Customer Service International BPO Call Center
We are looking for a dedicated Customer Care Executive to join our team at DLF Phase I. This position is ideal for individuals who are passionate about providing excellent customer service and are eager to start their career in a dynamic environment.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle customer questions via phone, email, or chat to ensure their concerns are addressed promptly and effectively.- **Provide Product Information:** Educate customers about our products and services, helping them to make informed decisions.- **Maintain Customer Records:** Accurately update and maintain customer information in the database for efficient follow-up and service delivery.- **Resolve Issues:** Identify and resolve customer complaints by coordinating with other departments when necessary, ensuring a positive customer experience.- **Follow Up with Customers:** Conduct follow-up calls or emails to ensure customers are satisfied with the solutions provided and to encourage loyalty.- **Report Feedback:** Gather customer feedback and report insights to management to identify areas for improvement in services and processes.**Required Skills and Expectations:**- Must have completed at least the 12th grade to apply for this position.- Female candidates are preferred for this role.- Strong communication skills are essential, both verbal and written, to interact effectively with customers.- An ability to handle stressful situations with patience and professionalism is important.- Basic computer knowledge and familiarity with customer service software will be beneficial.- A positive attitude and willingness to learn are key traits expected from candidates. This role requires a full-time commitment and is based in the office, providing an excellent opportunity to build your career in customer service.
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  • 1 - 5 yrs
  • 3.0 Lac/Yr
  • Hapur
Workshop Coordinator Workshop Supervisor Handling Customer Queries Commercial Vehicle Mechanical Maintenance Workshop Incharge Workshop Service Advisor Workshop Manager
Hero Globe Agency is seeking an experienced and leadership-driven Workshop Manager to oversee our two-wheeler service workshop in Hapur. You will manage daily operations, lead a team of mechanics, ensure high-quality bike repairs, and maximize customer satisfaction.Key Responsibilities:Operations: Supervise daily workshop workflow, bike servicing, and repairs.Team Leadership: Manage, train, and motivate mechanics and technicians.Inventory Control: Monitor auto parts stock, ordering replacements as needed.Quality Assurance: Inspect vehicles post-repair to meet company standards.Customer Service: Handle customer queries, provide cost estimates, and resolve complaints.Required Skills & QualificationsTechnical Expertise: Deep knowledge of two-wheeler mechanics and advanced troubleshooting.Part Knowledge: Strong understanding of genuine automobile and auto parts.Experience: Minimum 2-5 years working in a bike workshop or automobile service center.Management: Proven experience leading a technical team and managing inventory.Communication: Clear verbal communication skills to interact with clients and staff.
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  • 0 - 6 yrs
  • 4.3 Lac/Yr
  • Porur Chennai
Client Services Executive Customer Management
MCARE PRO WALK-IN INTERVIEWS! We're hiring for the following positions: Client CoordinatorInternational Voice Process (Night Shift)Non-Voice Process (Night Shift)Payment Posters ExperiencedNight Shift Cab Facility: Not provided Eligibility:Open to all Any graduate or non-graduate with strong English communication skillsLocation:Porur ChennaiWalk-in Interviews: Monday to Friday, from 8:30 PM onwardsKey Responsibilities:Handle inbound and outbound patient calls regarding appointments, cancellations, and general queriesVerify insurance details and assist with prior authorization processesEnsure strict adherence to HIPAA guidelines and maintain patient confidentialityProvide clear instructions for medical procedures and confirm scheduled appointmentsAccurately document call details and update patient records in the billing systemCollaborate with internal teams to resolve billing discrepancies and support claim processingShift Timings:Night Shift: 8:30 PM to 5:30 AM (Saturday Sunday Off!)Candidate Requirements:Excellent verbal communication in English with neutral accent (no mother tongue influence)Willingness to work night shifts consistentlyBasic computer literacy and ability to learn billing softwarePrior experience in medical billing or voice process is a plus, but not mandatoryStrong interpersonal skills and a customer-first attitudeWhy Join Us?Inclusive hiring Freshers and experienced candidates welcomeOpportunity to gain exposure to US healthcare processesSupportive team environment with training providedFixed weekend offs (Saturday & Sunday)Come join a growing team at Mcare Pro and build your career in the international medical billing industry!
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  • 0 - 6 yrs
  • 3.0 Lac/Yr
  • Female
  • Najafgarh Delhi
Customer Support Telephone Handling Customer Relationship Customer Service Good Communication Skills
We are looking for a dedicated and enthusiastic Customer Support Executive to join our team in Najafgarh. This role is crucial in providing excellent customer service and ensuring customer satisfaction. **Key Responsibilities:**- **Respond to Customer Inquiries:** You will handle incoming calls, chats, and emails from customers, providing answers and solutions to their questions and concerns.- **Resolve Issues:** Identify customer problems and resolve them quickly, keeping the customer informed throughout the process.- **Maintain Customer Records:** Update and maintain customer information in our system to ensure accurate records and follow-up.- **Provide Product Knowledge:** Share detailed information about our products and services, assisting customers in making informed decisions.- **Follow Up with Customers:** After resolving their issues, reach out to customers to ensure their satisfaction and gather feedback for improvement.- **Collaborate with Team Members:** Work closely with your peers and other departments to share insights and enhance overall customer experience.**Required Skills and Expectations:**- Candidates must be female and have completed at least the 12th grade.- Strong communication skills are essential, with the ability to speak clearly and effectively with customers.- Basic computer skills, including familiarity with MS Office and customer relationship management (CRM) software, are required.- A friendly and patient demeanor is expected, as you will be interacting with diverse customers.- Previous experience in customer support is a plus, but not mandatory; all freshers are welcome to apply.- Candidates should exhibit a strong desire to help others and a dedication to providing exceptional service.
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  • 0 - 1 yrs
  • East Sikkim
Customer Support Customer Service Good Communication Skills Hindi Bengali
Job Description* Handle inbound and outbound customer calls professionally.* Respond to customer queries and provide accurate information.* Assist customers with their requests, complaints, and service-related issues.* Follow up with customers and maintain regular communication.* Maintain customer details, call records, and follow-up status.* Handle customer communication through phone, email, and WhatsApp.* Resolve customer issues efficiently and escalate complex queries when required.* Maintain a positive and professional relationship with customers.* Achieve assigned calling, customer service, and follow-up targets.* Work independently and manage daily tasks effectively in a Work From Home environment.
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  • 0 - 6 yrs
  • 15.0 Lac/Yr
  • Hyderabad
GIS Map Grid Non Voice Voice Process Service Desk IT Support Networking
We are looking for a Non Voice Process Executive to join our team in Hyderabad. This role is suitable for candidates with 0 to 6 years of experience and is full-time, requiring work from our office.Key Responsibilities:- **Data Entry**: Accurately input and manage data in our systems to ensure information is up-to-date. Attention to detail is essential to minimize errors.- **Document Management**: Organize and maintain electronic and physical documents. This includes retrieving documents as needed and ensuring all files are kept secure and organized.- **Email Coordination**: Handle incoming and outgoing emails professionally. Responding to client inquiries and communicating important information is a critical part of this role.- **Process Documentation**: Assist in documenting and improving processes. This aids in maintaining efficiency and clarity in team operations.- **Team Collaboration**: Work closely with team members to achieve common goals. Effective communication and cooperation are important for team success.Required Skills and Expectations:- Strong attention to detail and accuracy when handling data and documents is crucial for success in this role.- Basic computer skills, including proficiency in Microsoft Office, especially Excel and Word.- Good communication skills in English are necessary for effective email correspondence.- A willingness to learn and adapt to new tasks in a fast-paced environment will be highly valued.- Ability to work effectively in a team while also being self-motivated and capable of completing tasks independently.
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  • 0 - 5 yrs
  • 20.0 Lac/Yr
  • Patna
Customer Service Aviation Ground Staff Activities Aviation Security Airport Ground Handling Ground Handling Airport Cargo Hard Working Ground Operation Basic Computer Skills Grooming Airport Ticketing Airline Operations Hospitality Airport Supervisor Airport Operation Problem Solving Customer Manager Staff Management Passenger Support Airline Customer Service Ground Manager Customer Relationship Ticket Booking Air Ticketing Good Communication Skills
We are looking for an Airport Ticketing Executive to join our team in Patna. This is a full-time position suitable for candidates with 0 to 5 years of experience and requires at least a 12th-grade education. The role involves assisting customers with ticket bookings and providing excellent service.Key Responsibilities:1. **Ticket Reservations**: You will be responsible for booking flight tickets for customers, ensuring accurate and timely reservations according to their travel plans.2. **Customer Assistance**: You will assist customers with inquiries about flight schedules, ticket prices, and other travel-related queries, providing information clearly and courteously.3. **Issue Tickets**: You will generate and issue tickets after confirming bookings, verifying all details to avoid errors.4. **Handle Payments**: You will process payments for ticket purchases, ensuring compliance with financial procedures and maintaining accurate records.5. **Problem Resolution**: You will address and resolve customer issues related to bookings, cancellations, or changes in itineraries with patience and professionalism.Required Skills and Expectations:Candidates should have good communication skills to effectively interact with customers. A strong understanding of computer systems and ticketing software is essential to perform the job efficiently. You should be detail-oriented to avoid mistakes in bookings and transactions. The ability to work in a fast-paced environment while remaining calm under pressure is important. A positive attitude and a readiness to assist customers will contribute to your success in this role.
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  • 0 - 2 yrs
  • 2.8 Lac/Yr
  • Whitefield Bangalore
Customer Care Customer Service Customer Support Domestic BPO BPO Voice Inbound Calls Hindi BPO Good Communication Skills
We are looking for a Customer Support Executive who is enthusiastic and ready to help our customers with their queries. This role is perfect for individuals who are eager to learn and grow in the customer service field.**Key Responsibilities:**- **Assist Customers:** Respond to customer inquiries via phone, email, or chat, providing timely and accurate information about our products and services. This ensures a positive experience and builds customer satisfaction.- **Resolve Issues:** Identify and troubleshoot customer problems, guiding them through solutions step by step. Your problem-solving skills will help keep our customers happy and loyal.- **Maintain Records:** Document customer interactions and issues in our system. This helps the team track common problems and improve our services over time.- **Follow-Up:** Check in with customers who have reported issues to ensure their problems have been resolved. This shows customers that we value their experience and are committed to serving them well.- **Collaborate with Team:** Work closely with other team members and departments to share feedback and suggest improvements based on customer interactions. Teamwork is essential for creating an efficient support process.**Required Skills and Expectations:**- Strong communication skills, both verbal and written, are essential for providing clear and helpful responses to customers.- Basic problem-solving abilities to assist in resolving customer issues effectively.- A positive attitude and a patient demeanor when dealing with customer complaints or inquiries.- The ability to work in a fast-paced environment and adapt to changing situations. - Proficiency in using computers and familiarity with customer support software is a plus.
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Hiring For 12th Pass Freshers - Customer Relationship Manager

Intimate Matrimonials & Services Kerala Pvt.ltd.

  • 0 - 5 yrs
  • Female
  • Irinjalakuda Thrissur
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Interpersonal Skills Customer Management Problem Management Convincing Power Service Marketing MS CRM
As a Customer Relationship Manager, you will play a vital role in ensuring our customers have a great experience with our services. You will be the main point of contact, helping to build and maintain strong relationships with our clients.**Key Responsibilities:**- **Customer Interaction:** Regularly engage with customers to understand their needs and concerns, providing timely support and assistance.- **Issue Resolution:** Address and resolve customer complaints efficiently, ensuring customer satisfaction and loyalty.- **Relationship Building:** Cultivate lasting relationships with customers through regular follow-ups and personalized communication.- **Feedback Collection:** Gather feedback from customers about their experiences and suggestions, to help improve our services.- **Reporting:** Keep detailed records of customer interactions and feedback, reporting insights to the management for further improvements.- **Collaboration with Teams:** Work closely with sales, marketing, and product teams to ensure alignment and enhance customer experience.**Required Skills and Expectations:**- Strong communication skills, both verbal and written, are essential for effectively engaging with customers.- Good organizational skills and the ability to manage multiple tasks simultaneously are important.- A proactive attitude with a willingness to learn and adapt to changing situations is expected.- Basic knowledge of customer relationship management software or tools would be an advantage.- Candidates should be female and hold at least a 12th grade education, with experience ranging from 0 to 5 years in a related field.
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  • 2 - 5 yrs
  • 3.5 Lac/Yr
  • Goa
Service Sales Customer Support Customer Satisfaction
Key Responsibilities:Customer Experience & Engagement Welcome and greet all visitors with warmth and professionalism, ensuring a strong firstimpression. Understand client requirements, preferences, and guide them through product ranges,materials, and finishes. Explain product features, design benefits, and customization options effectively. Coordinate with the Design and Sales teams to ensure seamless client handovers andtimely follow-ups. Ensure clients are comfortable during their visit - offering refreshments and maintaininga pleasant environment.Client Management & Lead Handling Capture all walk-in, call-in, and referral enquiries accurately in CRM or enquiry logs. Categorize and qualify leads based on their stage (walk-in, design consultation, quotation,and closure). Schedule and confirm client appointments for design or sales discussions. Maintain communication with potential clients through calls, messages, or emails fortimely follow-ups. Track client progress through the sales funnel and update the sales/design teamsaccordingly. Maintain confidentiality and professionalism while handling client information. Support the sales team in preparing or sharing basic information, brochures, orintroductory presentations.Showroom Presentation & Maintenance Maintain a neat, organized, and visually appealing showroom at all times. Ensure displays, lighting, and signage are functional and aligned with brand standards. Check that product samples, catalogues, and marketing materials are up to date andadequately stocked. Conduct daily opening and closing checks for showroom readiness. Coordinate any repairs, cleaning, or display updates with relevant vendors or internalteams.Operational & Administrative Coordination Maintain inventory of samples, marketing materials, and consumables. Support in planning and executing client meetings, presentations, and product demosessions. Coordinate with procurement, stores, and service teams for display or materialrequirements. Prepare daily/weekly reports on enquiries, client footfall, and showroom operations. Assist in planning in-centre events, collaborations, and marketing campaigns.Sales & Marketing Support Provide administrative and coordination support to the sales team for client follow-upsand documentation. Ensure all enquiry data is properly logged, tracked, and shared with relevant teammembers. Collect customer feedback post-visit and share insights to enhance the brand experience. Stay updated on new products, finishes, and company offerings to communicateeffectively with clients.Key Performance Indicators (KPIs): Customer satisfaction and feedback ratings. Number and quality of leads captured and converted. Accuracy of enquiry records and CRM data. Timeliness of follow-ups and client coordination. Showroom upkeep and brand presentation consistency.
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Jaipur
Outbound Calling Customer Support Customer Service Customer Care Customer Communication
We are seeking a dedicated Customer Care Executive to join our team in Jaipur. This is a full-time position ideal for individuals with 0 to 2 years of experience, and a minimum educational requirement of 12th pass. You will be responsible for assisting our customers and ensuring their satisfaction with our products and services.**Key Responsibilities:**- **Answer Customer Queries:** Address customer questions and concerns quickly and effectively, ensuring clear communication and resolution.- **Provide Product Information:** Offer detailed information on products and services to help customers make informed decisions.- **Document Interactions:** Record customer interactions and feedback in our systems to help improve service and track issues.- **Follow Up on Requests:** Ensure timely follow-up on customer requests or complaints to guarantee resolution and enhance customer satisfaction.- **Maintain Positive Customer Relations:** Build strong relationships with customers through courteous and professional communication.**Required Skills and Expectations:**- Excellent verbal and written communication skills are essential for effectively interacting with customers.- A friendly and patient demeanor is expected, helping to create a welcoming environment for all customers.- Basic computer skills, including familiarity with MS Office and customer management software, are required.- Ability to work under pressure and handle multiple tasks while maintaining attention to detail is important. - A proactive attitude towards problem-solving and a willingness to learn is highly valued. This role is based in the office, and the ideal candidate will be enthusiastic about providing exceptional support to our customers.
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Looking For Customer Care Executive

Infinity Placement Services

  • 1 - 6 yrs
  • 5.0 Lac/Yr
  • Gurgaon
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center International Sales
As a Customer Care Executive, your role is crucial in ensuring that our customers receive exceptional service and support. You will be the first point of contact for customers, helping them with inquiries and resolving their issues.**Key Responsibilities:**- **Handle Customer Inquiries:** Address customer questions and concerns through multiple channels, including phone, email, and chat, ensuring prompt and accurate responses.- **Resolve Issues:** Identify, troubleshoot, and resolve customer complaints efficiently, taking ownership of each case to ensure customer satisfaction.- **Provide Product Knowledge:** Educate customers about our products and services, assisting them in understanding features and benefits to enhance their experience.- **Maintain Records:** Document customer interactions and transactions accurately in the system to ensure proper follow-up and resolution tracking.- **Collaborate with Other Teams:** Work closely with sales, technical support, and other departments to find solutions and improve the overall customer experience.**Required Skills and Expectations:**Candidates should possess strong communication skills and a friendly demeanor to build rapport with customers. A problem-solving attitude is essential as you will need to address various customer issues effectively. Experience in customer service or call center operations is preferred, but not mandatory for those eager to learn. You should be detail-oriented with good organizational skills to handle multiple inquiries simultaneously. Additionally, proficiency in basic computer applications is necessary to log and track customer interactions. A minimum educational qualification of completing the 12th grade is required, along with a willingness to work full-time from our office in Gurgaon.
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  • 0 - 5 yrs
  • 18.0 Lac/Yr
  • Gurgaon
Customer Service Aviation Ground Staff Activities Aviation Security Airport Ground Handling Ground Handling Airport Cargo Hard Working Ground Operation Basic Computer Skills Grooming Airport Ticketing Airline Operations Hospitality Airport Supervisor Airport Operation Problem Solving Customer Manager Staff Management Passenger Support Airline Customer Service Ground Manager Customer Relationship Ticket Booking Air Ticketing Good Communication Skills
We are seeking an enthusiastic Airport Ticketing Executive to assist travelers at our airport location in Gurgaon, India. This role is ideal for individuals who enjoy working in a dynamic environment and have a strong customer service mindset.Key Responsibilities:- **Ticket Booking and Issuance**: Assist customers in booking flight tickets, processing payments, and issuing boarding passes accurately.- **Customer Service**: Provide excellent service by addressing inquiries, resolving issues, and guiding passengers through the ticketing process.- **Flight Information Management**: Keep updated on flight schedules, cancellations, and delays, ensuring customers receive timely information.- **Reporting and Documentation**: Maintain accurate records of transactions and generate reports as needed for daily operations.- **Collaboration**: Work closely with airline staff and other departments to provide seamless service and resolve any ticketing-related challenges.Required Skills and Expectations:Candidates should have at least a 12th-grade education, with a preference for those who have completed any relevant courses in travel and tourism. Previous experience in a similar role is advantageous but not mandatory. Strong communication skills are essential for effective interaction with customers and team members. Candidates must be detail-oriented, able to work efficiently under pressure, and possess a positive attitude to provide remarkable customer experiences. Flexibility in working hours and weekend availability may also be required to meet operational needs.
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  • 0 - 5 yrs
  • 20.0 Lac/Yr
  • Delhi
Customer Service Aviation Ground Staff Activities Aviation Security Airport Ground Handling Ground Handling Airport Cargo Hard Working Ground Operation Basic Computer Skills Grooming Airport Ticketing Airline Operations Hospitality Airport Supervisor Airport Operation Problem Solving Customer Manager Staff Management Passenger Support Airline Customer Service Ground Manager Customer Relationship Ticket Booking Air Ticketing Good Communication Skills
We are seeking an enthusiastic Airport Ticketing Executive to join our team in Delhi. This role is ideal for individuals looking to start their career in the aviation industry, with opportunities for growth and advancement.As an Airport Ticketing Executive, your main responsibilities will include:1. **Ticket Sales**: Assist customers in purchasing airline tickets, ensuring accuracy in bookings and providing clear information on flight options. 2. **Customer Service**: Respond to passenger inquiries and resolve issues related to ticketing, including cancellations, changes, and refunds, ensuring a high level of customer satisfaction.3. **Documentation**: Handle necessary paperwork for ticketing transactions efficiently and in compliance with airline regulations.4. **Information Updates**: Provide up-to-date information regarding flight schedules, prices, and policies, while helping travelers navigate the check-in process smoothly.5. **Coordination with Airlines**: Liaise with various airlines to resolve issues and secure the best rates for customers, enhancing the overall travel experience.Candidates for this position should have completed their 12th grade education and possess strong communication skills. Attention to detail is crucial as accuracy in ticketing can greatly impact customer satisfaction. Familiarity with computer systems and a strong willingness to learn about the aviation industry will also contribute to your success. A friendly demeanor and the ability to work well under pressure are essential, as you will be interacting with travelers in a fast-paced environment.
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  • 0 - 5 yrs
  • 20.0 Lac/Yr
  • Raipur
Customer Service Aviation Ground Staff Activities Aviation Security Airport Ground Handling Ground Handling Airport Cargo Hard Working Ground Operation Basic Computer Skills Grooming Airport Ticketing Airline Operations Hospitality Airport Supervisor Airport Operation Problem Solving Customer Manager Staff Management Passenger Support Airline Customer Service Ground Manager Customer Relationship Ticket Booking Air Ticketing Good Communication Skills
We are seeking an Airport Ticketing Executive in Raipur, Chhattisgarh, to manage ticketing and customer service for airline passengers. This role is perfect for motivated individuals seeking to start or advance their career in the travel industry.Key responsibilities include:1. **Ticket Booking and Issuance**: Assist customers in booking flight tickets, providing accurate pricing information, and ensuring smooth ticket issuance.2. **Customer Service**: Address passenger inquiries regarding flights, baggage allowances, and travel policies, ensuring a positive customer experience.3. **Problem Resolution**: Handle and resolve issues related to ticket changes, cancellations, and special requests, working closely with airline systems to find solutions.4. **Coordination with Airlines**: Liaise with various airlines to keep up-to-date on flight schedules, promotions, and other relevant information, ensuring passengers receive current guidance.5. **Record Keeping**: Maintain detailed records of transactions, passenger information, and payments for compliance and reporting purposes.Required skills and expectations include:- **Communication Skills**: Clear and friendly communication with customers is essential, along with proficiency in English and Hindi.- **Organizational Skills**: Ability to manage multiple tasks efficiently, keeping accurate records and information.- **Technical Proficiency**: Basic knowledge of computer systems, especially ticketing software, is preferred.- **Attention to Detail**: Ensure accuracy in ticketing and customer information to avoid errors.- **Team Player**: Willingness to collaborate with team members to achieve common goals and enhance customer service. This full-time position requires individuals who are dedicated, eager to learn, and ready to contribute to a fast-paced environment.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Chennai
Ground Staff Ground Handling Staff Ground Operations Staff Airport Representative Airport Manager Airport Executive Ticket Checking Staff Ticket Support Executive Passengers Handling Passenger Service Executive Customer Support Customer Care
We are looking for enthusiastic individuals to join our team as Ground Staff in Chennai. This full-time position is suitable for candidates with experience ranging from freshers to those with up to six years of experience. A minimum education of 10th pass is required.**Key Responsibilities:**- **Customer Service:** Assist passengers at the airport with check-in, baggage handling, and boarding procedures to ensure a smooth travel experience.- **Baggage Handling:** Manage the loading and unloading of luggage from aircraft, ensuring items are handled carefully and safely.- **Ground Operations Support:** Collaborate with team members to facilitate efficient ground operations, including aircraft preparation and turnaround.- **Safety and Compliance:** Adhere to all safety regulations and procedures to maintain a secure environment for passengers and staff.- **Information Assistance:** Provide passengers with information about flight schedules, gate changes, and airport services to enhance their travel experience.**Required Skills and Expectations:**Candidates should possess excellent communication skills to interact effectively with passengers and team members. A strong sense of responsibility is important for ensuring safety and efficiency in operations. The ability to work in a fast-paced environment is essential, as is teamwork to meet the demands of the job. Candidates should be flexible with working hours, as this role may require shifts, including early mornings, late nights, or weekends. We welcome individuals who are proactive, customer-oriented, and ready to contribute positively to our team.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Ahmedabad
Ground Staff Ground Handling Staff Ground Operations Staff Airport Representative Airport Manager Airport Executive Ticket Checking Staff Ticket Support Executive Passengers Handling Passenger Service Executive Customer Support Customer Care
We are looking for dedicated and enthusiastic Ground Staff to join our team in Ahmedabad. The ideal candidate will play a crucial role in the smooth operation of airport services.**Key Responsibilities:**- **Customer Service:** Greet passengers and assist them during check-in, baggage handling, and boarding, ensuring a positive travel experience.- **Baggage Handling:** Safely manage the loading and unloading of luggage to prevent damage and ensure timely delivery to passengers.- **Check-in Assistance:** Help passengers with the check-in process, including issuing boarding passes and verifying travel documents.- **Safety and Security:** Ensure that all safety and security procedures are followed, contributing to a safe travel environment.- **Communication:** Act as a link between passengers and airline staff, effectively conveying important information regarding flights and services.- **Maintenance of Cleanliness:** Ensure that areas are kept tidy and presentable for passengers, reflecting the professional image of the airline.**Required Skills and Expectations:**Candidates should be at least 10th pass and have a willingness to learn and grow in the airline industry. Strong communication skills, both verbal and written, are essential. A friendly and approachable demeanor is important for assisting passengers. Candidates should be able to work in a fast-paced environment and handle stressful situations calmly. A team-oriented attitude is crucial, along with basic problem-solving skills. Flexibility to work different shifts, including weekends and holidays, is expected. Previous experience is not mandatory, making this role ideal for freshers looking to start their career.
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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Surat
Ground Staff Ground Handling Staff Ground Operations Staff Air Ticketing Executive Air Traffic Control Air Cargo Air Freight Customer Support Passport Checking Officer Air Hostess Cabin Crew Crew Manager Aircraft Maintenance Aircraft Technician
We are looking for enthusiastic individuals to join our team as Ground Staff in Surat. This role involves providing support and ensuring a smooth experience for our customers. Key responsibilities include:- **Customer Service**: Interact with passengers, assist with check-in procedures, and answer inquiries about flights and services, ensuring a friendly and helpful atmosphere.- **Baggage Handling**: Manage and process passengers' luggage, ensuring it is safely stored and delivered while maintaining accurate records to prevent loss.- **Safety Inspections**: Conduct routine checks for safety and security, ensuring compliance with airport regulations and maintaining a secure environment.- **Communication**: Coordinate with airline staff and other departments to relay essential information regarding delays or changes, helping to minimize passenger inconvenience.- **Documentation**: Assist in preparing necessary documentation for flights and maintaining accurate records of flight operations, contributing to efficient operations.The ideal candidate should possess:- **Communication Skills**: Ability to interact clearly and effectively with customers and team members.- **Teamwork**: A collaborative mindset, willing to work closely with others to achieve common goals.- **Problem-Solving**: Strong analytical skills to address and resolve any issues that may arise during service.- **Adaptability**: Willingness to work in a dynamic environment, handling varying tasks and responsibilities.- **Organization**: Ability to manage multiple tasks efficiently while maintaining attention to detail.Candidates with 0 to 6 years of experience and a minimum educational qualification of 12th grade are encouraged to apply.
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  • Fresher
  • 6.5 Lac/Yr
  • Ranchi
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
We are seeking an Airport Guest Relationship Executive to provide exceptional customer service to travelers at the Ranchi airport. This role is perfect for freshers looking to start their careers in the hospitality and travel industry.The key responsibilities include greeting passengers warmly as they arrive, ensuring they feel welcomed and supported. You will assist guests with their inquiries about flights, airport facilities, and services. Another important duty is to manage passenger complaints, ensuring they are addressed promptly and efficiently to maintain high levels of customer satisfaction. Additionally, you will provide guidance on navigating the airport, helping guests locate check-in counters, boarding gates, and lounges.To succeed in this role, strong communication skills are essential. You should be able to speak clearly and listen attentively to passenger needs. An upbeat and friendly demeanor is crucial, as you will often be the first point of contact for travelers. Teamwork skills are also important, as you will work closely with other airport staff to create a seamless experience for guests. Moreover, being knowledgeable about airport procedures and attractions can greatly enhance your ability to assist travelers. A positive attitude, willingness to learn, and a strong sense of responsibility will help you thrive in this fast-paced environment. If you are enthusiastic and enjoy helping others, this position could be a great fit for you.
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  • Fresher
  • 5.0 Lac/Yr
  • Deoghar
Aircraft Marshalling Baggage Handling Driving Skills Ground Support Equipment Operation Loading and Unloading Mechanical Aptitude Physical Fitness Problem-solving Ramp Operations Safety Procedures Security Protocols Teamwork Weather Awareness Aircraft Servicing Time Management Customer Service Emergency Response Attention to Detail Communication Skills Adaptability
As a Ramp Service Agent, you will play a vital role in ensuring the smooth operation of airline services at the Deoghar airport. This position is ideal for freshers looking to start their career in the aviation industry.Key responsibilities include:1. **Baggage Handling**: You will load and unload luggage and cargo from aircraft in a safe and efficient manner, ensuring proper handling to prevent damage.2. **Aircraft Preparation**: You will help prepare aircraft for arrival and departure, which includes checking for necessary equipment and supplies, ensuring everything is in place for a smooth operation.3. **Safety Checks**: It is essential to conduct safety checks around the aircraft and ramp areas, keeping the environment secure for both passengers and crew.4. **Communication**: You will communicate with team members and other departments to coordinate activities, ensuring all services are performed on time and without delays.5. **Ground Support Equipment Operation**: You may operate special equipment used on the ramp, such as tugs and belt loaders, requiring careful attention to safety instructions.To excel in this role, you should have a strong sense of responsibility, be able to work well under pressure, and possess good communication skills. A positive attitude and willingness to learn are essential, as you will be part of a dynamic team in a fast-paced work environment. Being punctual and reliable will also contribute to your success in this position.
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  • Fresher
  • 5.0 Lac/Yr
  • Bankura
Aircraft Marshalling Baggage Handling Driving Skills Ground Support Equipment Operation Loading and Unloading Mechanical Aptitude Physical Fitness Problem-solving Ramp Operations Safety Procedures Security Protocols Teamwork Weather Awareness Aircraft Servicing Time Management Customer Service Emergency Response Attention to Detail Communication Skills Adaptability
We are looking for a Ramp Service Agent to join our team in Bankura, India. This is a full-time position suitable for freshers who have completed their 10th grade. As a Ramp Service Agent, you will play a crucial role in ensuring the smooth operation of airport ground services.Key Responsibilities:- **Baggage Handling:** You will load and unload luggage from aircraft. It is important to handle bags carefully to prevent damage.- **Aircraft Services:** You will assist in preparing aircraft for departure, including refueling, cleaning, and restocking supplies.- **Safety Inspections:** Conduct thorough inspections of the ramp area to ensure safety protocols are followed. This helps prevent accidents and ensures a safe working environment.- **Communication:** Work closely with other team members and communicate effectively to coordinate tasks and ensure timely operations.- **Customer Service:** Although primarily focusing on the ramp area, maintaining a friendly attitude towards passengers when necessary is essential.Required Skills and Expectations:Candidates should have a strong sense of responsibility and the ability to work in a team setting. Physical fitness is important, as the role involves lifting heavy luggage and working outdoors in various weather conditions. Punctuality and reliability are crucial, along with a positive attitude and a willingness to learn. Being adaptable and ready to take on different tasks is necessary in this dynamic environment.
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  • 0 - 6 yrs
  • 4.3 Lac/Yr
  • Ayappakkam Chennai
Client Services Executive Good Communication Skills Client Solutions
We are looking for a motivated and organized Client Coordinator to join our team in Ayappakkam. The ideal candidate will help manage client relationships and ensure that their needs are met.**Key Responsibilities:**- **Client Communication:** Act as the main point of contact for clients, responding to inquiries and providing updates on their requests. This ensures clients feel valued and informed about their projects.- **Coordination of Services:** Collaborate with different departments to ensure timely delivery of services to clients. This role involves clear communication with team members to meet client deadlines effectively.- **Documentation Management:** Maintain and update client records accurately. Keeping organized documents helps track client history and requests for better service.- **Feedback Collection:** Gather feedback from clients after service delivery to understand their satisfaction levels. This feedback helps improve our services and build long-term relationships.- **Problem Resolution:** Address any issues or concerns raised by clients promptly. Resolving problems quickly is crucial for maintaining trust and client satisfaction.**Required Skills and Expectations:**Candidates should have a minimum of a 10th-grade education and be willing to learn. Good communication skills, both verbal and written, are essential for effective interaction with clients. A friendly and professional attitude is expected, as well as the ability to work in a team. Candidates should be organized, detail-oriented, and able to handle multiple tasks efficiently. Prior experience is not necessary, but a positive attitude and eagerness to assist clients will set you apart.
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  • 0 - 6 yrs
  • 4.3 Lac/Yr
  • Ayappakkam Chennai
Client Services Executive Customer Service Good Communication Skills Problem Solving Customer Management
Job Title: Client Coordinator - Voice ProcessIndustry: Medical BillingNature of Work: In / Out Bound Calls & SchedulingReports To: Supervisor / ManagerLocation: KL Towers, # 9807, 1st Floor, TNHB, Ayapakkam Main Rd, Ayapakkam, Ch-77Terms: Full TimeRequirements: Night Shift (Mon-Fri)Job Summary: Handle inbound and outbound calls professionally and efficiently, addressing patient queries and concerns regarding appointments, medication, prior authorization, etc. As part of our Scheduling Team, you will be assisting patients in making, altering, and canceling medical appointments, ensuring patients have access to the services and treatments they need.You should be helpful and courteous when answering telephone calls.About the Role: Answer patient calls, field questions, and assist patients in making new medical appointments, follow-up appointments, cancellations, etc. Change or cancel appointments as necessary. Accurately note all patient information according to confidentiality standards and HIPAA requirements. Verifying patients insurance details like eligibility / verify the prior authorization. Answering patients questions regarding basic medical tests and procedures. Providing instructions to patients to ensure that they are prepared for examinations and procedures. Confirming patient appointments. Courteously receiving incoming telephone calls and taking messages as needed. Route calls to the appropriate department or individual.Salary Range: 25K 35K Salary for the right candidate is not a constraintNo of Openings: 4 5 VacanciesAbout us: We are a team of experienced healthcare professionals dedicated to providing highquality, compassionate care to individuals and healthcare providers in the United States.Person Specification: A thorough understanding patient service. Excellent English communication with neutral accent. A good working knowledge of computers and experience in software handling. Good typing skills. Punctuality and regularity towards work. Professional and positive attitude. A strong desire to grow along with the company.Candidate Requirements: Education to degree level or equivalent with 2 years experience in an International Voice Process.
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  • 0 - 1 yrs
  • 2.8 Lac/Yr
  • Female
  • Motihari East Champaran
Customer Relationship Customer Support Technical Services Voice Process
As a Customer Associate, you will play an important role in ensuring customer satisfaction and providing assistance during their shopping experience. Your main responsibilities will include:- **Customer Service**: Greet and assist customers who visit the store, answering their questions and ensuring they have a pleasant experience. Your friendly approach will help build lasting customer relationships.- **Product Knowledge**: Familiarize yourself with the products offered in-store to provide accurate information and recommendations to customers. This will help customers make informed decisions and enhance their shopping experience.- **Sales Support**: Help in promoting sales and offers to customers, encouraging them to take advantage of deals. Your efforts can directly influence the stores sales targets.- **Inventory Management**: Assist in organizing and maintaining the stores inventory. Keeping shelves stocked and products displayed neatly is crucial for a positive customer experience.- **Feedback Collection**: Gather customer feedback about their shopping experience and any suggestions they may have. This feedback is valuable for improving the stores services.Candidates for this position should:- Be female and have completed at least the 12th grade.- Have excellent communication and interpersonal skills to interact with customers effectively.- Be eager to learn and adapt quickly to a fast-paced retail environment.- Show initiative and a positive attitude, contributing to a team-oriented work environment.No prior experience is necessary; fresh candidates are welcome.
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  • 2 - 5 yrs
  • 3.5 Lac/Yr
  • Surat
Diagnostic Testing Electrical Knowledge Field Repairs Quality Assurance Safety Procedures Team Collaboration Tool Usage Hardware Repair Documentation Time Management Customer Service Problem Solving Software Installation Remote Support Inventory Management Equipment Maintenance Mechanical Skills Attention to Detail Technical Troubleshooting Communication
We are hiring a Technician who will support new CarzSpa franchise openings by handling complete studio setup, including machine installations, lighting setup, equipment testing, and post-installation repair/AMC work.This role is critical in ensuring smooth franchise onboarding and continuous technical support.Key Responsibilities:-1. Studio Setup WorkVisit new franchise location and handle complete technical setup.Install detailing machines (vacuum, extractor, steam, RO, pressure washer).Setup lighting (ceiling lights, task lights, bay lights).Install and configure compressor, water line, drainage, and electric points.Check studio layout and ensure it matches CarzSpa standards.Run test operations for all machines after installation.Provide basic training to franchise staff on machine handling.2. Machine Installation & ConfigurationAssemble, mount, and configure machines according to guidelines.Calibrate equipment for correct pressure, suction, or temperature.Ensure safe wiring and load management for all electrical equipment.3. Machine Repair & AMC WorkAttend breakdown calls from franchise studios.Diagnose machine issues and perform on-site repair.Schedule and complete preventive AMC visits.Replace faulty parts and recommend upgrades when required.Maintain service logs and machine health reports.4. Technical Support & ReportingRequirementsITI / Diploma (Electrical / Mechanical / Electronics).Hands-on experience with machine installation or field service.Basic electrical wiring and load understanding.Comfortable with travel (frequent site visits).
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Noida Sector 62
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
We are seeking a motivated and friendly Customer Care Executive to join our team in Noida Sector 62. This entry-level position is ideal for recent graduates looking to kickstart their career while providing excellent service to our customers.Key Responsibilities:- **Customer Support**: Provide prompt and effective assistance to customers via phone, email, or chat. You will address inquiries, resolve issues, and ensure customer satisfaction.- **Product Knowledge**: Become well-versed in our products and services. This will help you to confidently answer questions and provide accurate information to customers.- **Documentation**: Maintain clear and organized records of customer interactions. This includes noting issues, feedback, and solutions provided to improve future customer experiences.- **Team Collaboration**: Work closely with team members and other departments to ensure that customer issues are resolved efficiently. You will be a vital part of a team dedicated to enhancing customer experiences.Required Skills and Expectations:Candidates should have excellent verbal and written communication skills. A friendly and approachable demeanor is necessary to create a positive customer experience. Candidates should demonstrate strong problem-solving skills and the ability to stay calm under pressure. Basic computer skills and familiarity with customer service software are essential. A proactive attitude and a willingness to learn are highly valued, as this role provides an opportunity for growth in the customer service field.
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Coimbatore
Service Engineer Technical Support Electrical Installation Electrical Maintenance Plant Maintenance
Job for Electrical diploma holder candidateCandidate job profile :-As a Service Engineer with a specialization in Electrical Engineering, you responsible for maintaining and improving electrical systems. Your role will involve troubleshooting issues, performing regular maintenance, and ensuring systems operate efficiently and safely. This position requires on-site support, technical expertise, and strong problem-solving skills.ResponsibilitiesTroubleshoot and resolve electrical system issues.Perform regular maintenance and inspections of electrical systems.Ensure compliance with safety and regulatory standards.Collaborate with other engineers and technicians to improve efficiency.Document service and maintenance activities accurately.Provide on-site technical support as needed.Manage and prioritize a schedule of multiple service tasks.
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Service Engineer (Fresher)

Maa Narmada Foundation

  • 0 - 2 yrs
  • 2.8 Lac/Yr
  • Nandyal Kurnool
Service Engineer Technical Support Electrical Installation Electrical Maintenance Plant Maintenance
Job for Electrical diploma holder candidateCandidate job profile :-As a Service Engineer with a specialization in Electrical Engineering, you responsible for maintaining and improving electrical systems. Your role will involve troubleshooting issues, performing regular maintenance, and ensuring systems operate efficiently and safely. This position requires on-site support, technical expertise, and strong problem-solving skills.ResponsibilitiesTroubleshoot and resolve electrical system issues.Perform regular maintenance and inspections of electrical systems.Ensure compliance with safety and regulatory standards.Collaborate with other engineers and technicians to improve efficiency.Document service and maintenance activities accurately.Provide on-site technical support as needed.Manage and prioritize a schedule of multiple service tasks.
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Shahjahanpur
Service Engineer Technical Support Electrical Installation Electrical Maintenance Plant Maintenance
Job for Electrical diploma holder candidateCandidate job profile :-As a Service Engineer with a specialization in Electrical Engineering, you responsible for maintaining and improving electrical systems. Your role will involve troubleshooting issues, performing regular maintenance, and ensuring systems operate efficiently and safely. This position requires on-site support, technical expertise, and strong problem-solving skills.ResponsibilitiesTroubleshoot and resolve electrical system issues.Perform regular maintenance and inspections of electrical systems.Ensure compliance with safety and regulatory standards.Collaborate with other engineers and technicians to improve efficiency.Document service and maintenance activities accurately.Provide on-site technical support as needed.Manage and prioritize a schedule of multiple service tasks.
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  • 1 - 3 yrs
  • 3.0 Lac/Yr
  • Nashik
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills
Key ResponsibilitiesCustomer Assistance: Handle inbound and outbound calls, emails, live chats, or ticketing queries from customers in a professional and timely manner.Issue Resolution: Diagnose and troubleshoot customer issues, provide accurate product or service information, and offer practical solutions.Escalation Management: Coordinate with internal departments (technical support, sales, logistics, or quality assurance) to escalate complex issues and follow up until resolved.Ticket & Data Maintenance: Maintain detailed, up-to-date logs of customer interactions, feedback, and ticket statuses in the CRM or support system.Feedback Collection: Gather customer feedback and insights to share with operational teams for process and product improvement.Relationship Building: Build trust and strong relationships with customers through clear, empathetic, and effective communication.
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Opening For Workshop Support Staff

Impact HR & KM Solutions

  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Nashik
Workshop Support Staff Workshop Instructor Workshop Incharge Workshop Manager Workshop Management Workshop Supervisor Workshop Technician
Key Responsibilities- Workshop ManagerMaterial Handling & Loading: Move raw materials, semi-finished parts, and finished goods between storage areas and processing stations. Assist with loading and unloading delivery vehicles.Technician Assistance: Help senior technicians and machinists by holding materials in place, fetching specific tools, and clearing scrap or waste materials during operations.Housekeeping & 5S Maintenance: Clean workbenches, sweep workshop floors, clear oil spills, and dispose of industrial waste or metal shavings safely to maintain strict 5S/safety standards.Tool & Asset Management: Ensure all hand tools, power tools, and measuring instruments are cleaned, lubricated, and returned to their designated storage bins or shadow boards after use.Basic Maintenance Support: Perform basic upkeep tasks, such as topping up machine coolants/lubricants, changing gas cylinders, or assisting with minor facility repairs.
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Customer Service Executive (Fresher)

Impact HR & KM Solutions

  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Nashik
Customer Care Executive Customer Care Customer Support Executive Customer Service Executive Senior Customer Care Executive
Key ResponsibilitiesQuery Management: Responding to customer inquiries regarding product features, pricing, and availability in a timely manner.Complaint Resolution: Handling and resolving customer complaints by identifying the root cause and offering appropriate solutions or alternatives.Service Coordination: Collaborating with internal departments (Logistics, Technical Support, or Finance) to track orders or process refunds.Record Keeping: Maintaining detailed records of customer interactions, comments, and actions taken in a CRM (Customer Relationship Management) system.Feedback Collection: Proactively gathering customer feedback to help the product and marketing teams improve the overall user experience.Upselling/Cross-selling: Identifying opportunities to suggest related products or service upgrades that might benefit the customer (soft-selling).
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