Support Technician Jobs

We are looking for a Service Coordinator to manage and streamline our service operations in Surat. The ideal candidate will have 1 to 2 years of experience in a relevant field and will work full time from our office.**Key Responsibilities:**- **Manage Service Requests:** Oversee incoming service requests from customers, ensuring they are logged and prioritized correctly for timely handling.- **Coordinate with Teams:** Work closely with different departments, such as technical support and sales, to ensure efficient service delivery to customers.- **Track Service Performance:** Monitor service metrics and performance indicators to ensure compliance with company standards and to identify areas for improvement.- **Customer Communication:** Act as a point of contact for customers, providing updates and resolving any inquiries they may have regarding their service requests.- **Documentation:** Maintain accurate records of service requests, resolutions, and follow-ups to ensure all customer interactions are properly documented.

We are seeking an Airport Guest Relationship Executive in Asansol. This role is ideal for those looking to start their career in the hospitality and travel industry, perfect for recent graduates or individuals with minimal experience.Key Responsibilities:1. Guest Interaction: Provide a warm welcome and assist guests upon arrival, ensuring they feel valued and appreciated.2. Information Assistance: Offer information regarding flight schedules, airport services, and local attractions to enhance the guest experience.3. Problem Resolution: Address any guest queries or complaints promptly and effectively, ensuring satisfaction and maintaining a positive atmosphere.4. Coordination: Work closely with airline staff and other airport personnel to ensure a seamless experience for passengers, facilitating communication between different departments as needed.5. Report Maintenance: Keep accurate records of guest inquiries and feedback to continuously improve service quality.Required Skills and Expectations:Ideal candidates should possess strong communication skills and be able to interact professionally with guests from diverse backgrounds. A positive attitude and a willingness to learn are essential. The ability to work in a fast-paced environment and handle stressful situations calmly is important. Basic knowledge of English is necessary, along with a friendly demeanor to promote a welcoming atmosphere. Reliability and punctuality are key traits, as this role requires consistent attendance at the airport location. Being a team player and showing a commitment to excellent guest service will lead to success in this role.

Hiring for International Customer Service Voice Process Requires Excellent English Communication SkillsLooking for Immediate JoinersOnly Pune LocationFresher / ExperiencedGraduate / UndergraduateUk / Us / AustralianContact Hr Riya :- 9359182017

Job SummaryDIGIT INSURANCE is looking for a motivated and customer-focused Financial Advisor to help clients understand their financial protection needs and recommend suitable insurance solutions. The ideal candidate will build long-term customer relationships, provide professional financial guidance, and contribute to the company's business growth through ethical sales practices.Key Responsibilities1.Identify and approach potential customers through referrals, networking, and lead generation.2.Assess clients' financial goals, income, and insurance requirements.3.Recommend appropriate life, health, motor, travel, and other insurance products.4.Explain policy features, benefits, exclusions, and premium options clearly.5.Assist customers with policy issuance, renewals, endorsements, and claims guidance.6.Build and maintain long-term relationships with existing clients.7.Achieve monthly and annual sales targets.8.Maintain accurate customer records and ensure compliance with company policies and regulatory guidelines.9.Stay updated on new insurance products and market trends.Required Qualifications1.Bachelor's degree in any discipline .2.Freshers with strong communication and sales aptitude are preferred.(prior experience is required to join only as a team lead directly)Required Skills1.Strong communication and interpersonal skills.2.Customer relationship management.3.Sales and negotiation skills.4.Financial planning and advisory abilities.5.Problem-solving and analytical thinking.6.Basic computer proficiency (MS Office and CRM systems).7.Time management and organizational skills.8.High ethical standards and professionalism.9.Preferred Attributes10.Self-motivated and target-oriented.11.Ability to work independently and as part of a team.12.Positive attitude with a customer-first approach.13.Willingness to travel locally for client meetings.14.Compensation & Benefits15.Competitive salary with attractive performance incentives.16.Health insurance and employee benefits.17.Professional training and career development opportunities.18.Performance recognition and growth opportunities.19.leave and other company benefits as per policy.Work LocationAs assigned by DIGIT INSURANCE.PARK STREET,KOLKATA.Employment TypeFull-time/Part-timeReporting ToBranch Manager / Sales ManagerEqual Opportunity Statement:DIGIT INSURANCE is committed to providing equal employment opportunities to all qualified candidates and fostering a diverse and inclusive workplace.

As a Social Worker in Bangalore, you will play a vital role in supporting individuals and families in need. Your work will focus on providing assistance, guidance, and resources to help them navigate various challenges.**Key Responsibilities:**- **Client Assessment:** Evaluate clients needs and circumstances to understand their situations and help develop tailored intervention plans.- **Counseling:** Provide emotional support and counseling to individuals and families, helping them cope with various life challenges such as mental health issues, relationship problems, or financial stress.- **Resource Coordination:** Connect clients with relevant community resources, support services, and programs, ensuring they receive the necessary assistance to improve their quality of life.- **Advocacy:** Act as an advocate for clients, representing their interests and needs in different settings, including schools, healthcare facilities, and community organizations.- **Case Management:** Maintain detailed records of client interactions and progress, ensuring effective communication and follow-up on their cases.**Required Skills and Expectations:**You should have a professional degree or an advanced diploma in social work or a related field, with 1 to 5 years of experience. Strong interpersonal skills are essential, as you will be interacting with diverse populations. You must be empathetic, patient, and possess good problem-solving skills. Communication skills are crucial, both for interviewing clients and working with other professionals. A commitment to social justice and ethical practice is expected, as well as the ability to work collaboratively in a team environment. Your role will require a proactive approach to addressing clients' concerns and fostering positive community relationships.

Job Description CROCongratulations! You are selected for interview with Ask Lons IN for various positions. Please find below the walk-in details:Positions Offered: Customer Relationship Officer / Tele callerDate : Monday to SaturdayTime : 10:30AM onwardsYour profile is selectedSalary upto 40K/Month (depends on interview) Location : No. 15, SR COMPLEX, 3rd Floor, 1st Main Road, Moodalpalya Tent Road, Near Moodalpalya Circle, Bengaluru, Karnataka 560072candidates within 15 kms should applyBest Regards,VikramManager

Responsibilities:Manage incoming and outgoing calls in a professional manner.Respond to customer inquiries, complaints and concerns with a problem-solving mindset.Log customer interactions and track follow-ups.Offer timely and relevant solutions to resolve customer issues.Collaborate with team members to escalate and address more complex concerns.Meet key performance metrics including call handling time, customer satisfaction and resolution rates.Job Requirements:The minimum qualification for this role is Graduate and 1 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

As a Customer Care Associate, your primary role will be to ensure customers have a positive experience with our products and services. You will assist them through various communication channels and provide solutions to their queries. **Key Responsibilities:**- **Customer Interaction:** Engage with customers via phone, email, and chat to address their inquiries and resolve issues in a timely manner.- **Problem Solving:** Analyze customer concerns and provide effective solutions while ensuring satisfaction and maintaining a positive company image.- **Product Knowledge:** Stay updated with the latest product knowledge to offer accurate information and assist customers effectively.- **Record Keeping:** Document customer interactions and feedback thoroughly in our system, ensuring that all communications are logged and tracked.- **Collaboration:** Work with other departments to resolve customer issues that may require assistance from product or technical teams.- **Follow-Up:** Ensure timely follow-up on customer queries to ensure their issues have been resolved to their satisfaction.**Required Skills and Expectations:**You should have between 3 to 9 years of relevant experience in customer service roles. A diploma is required for this position. You must possess excellent communication skills, both verbal and written, and be able to articulate solutions clearly. Strong problem-solving skills are essential, along with the ability to work well under pressure. A collaborative mindset is crucial, as you will often need to work with teammates to resolve complex issues. Proficiency in using customer service software and tools will be an advantage. Lastly, a friendly and patient demeanor when dealing with customers is expected.

As a Mechanical Technician, you will play a vital role in supporting the maintenance and repair of mechanical systems. Your work will ensure that machinery operates smoothly and efficiently.**Key Responsibilities:**- **Maintenance of Equipment:** Perform routine checks and maintenance on machinery to ensure proper functioning and longevity.- **Troubleshooting:** Identify and diagnose mechanical issues using various tools and techniques, ensuring quick resolutions to minimize downtime.- **Repairs:** Conduct repairs on broken or malfunctioning equipment, replacing parts as necessary to restore full functionality.- **Assembly and Disassembly:** Assist in the assembly and disassembly of mechanical components to facilitate repairs or upgrades.- **Documentation:** Maintain accurate records of maintenance work, repairs, and any parts used, which helps in tracking equipment performance.**Required Skills and Expectations:**Candidates should possess a basic understanding of mechanical principles and techniques gained from I.T.I. training. You should be detail-oriented and have strong problem-solving skills, which will help in identifying issues quickly. Good communication skills are essential for collaborating with team members and reporting findings. Familiarity with hand tools and safety practices in a mechanical environment is expected. As this is an entry-level position, a willingness to learn and adapt is crucial. Being reliable and maintaining a positive attitude in a teamwork-oriented setting is also highly valued.

We are looking for a Customer Support Manager to join our team in Nashik. This role involves overseeing customer service operations and ensuring excellent service standards. The ideal candidate will be a proactive leader with a focus on customer satisfaction.**Key Responsibilities:**- **Lead the Customer Care Team**: Manage and motivate a team of customer care representatives to deliver high-quality service consistently, ensuring they meet performance targets and provide helpful solutions.- **Handle Customer Inquiries**: Address and resolve complex customer issues promptly, guiding the team in effective problem-solving techniques and ensuring customer satisfaction.- **Develop Customer Care Policies**: Create and implement effective customer service policies and procedures that enhance the customer experience and streamline operations.- **Monitor Performance Metrics**: Track key performance indicators (KPIs) and analyze customer feedback to identify areas for improvement and implement necessary changes.- **Train and Support Staff**: Provide ongoing training and support to the customer care team, ensuring they have the skills and knowledge to assist customers effectively.**Required Skills and Expectations:**The ideal candidate should have 4 to 5 years of experience in customer service management. Strong communication and interpersonal skills are essential, along with the ability to lead and inspire a team. Problem-solving skills and a customer-centric mindset are critical for this role. Proficiency in using customer service software and tools is expected. Candidates should be capable of working in an office setting and need to be female due to client requisites. A positive attitude and ability to adapt in fast-paced environments will ensure success in this role.

Housekeeping and room cleaning,Front desk or service support,Food service and kitchen assistance,Maintain cleanliness and guest satisfactionWillingness to work and learn,Basic communication skills,Ability to work in a team,Physical fitness for manual tasks ,Discipline and punctuality

Job SummaryWe are looking for a motivated and customer-focused Customer Service Executive to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving complaints, providing product or service information, and ensuring a high level of customer satisfaction.Key ResponsibilitiesRespond to customer inquiries via phone, email, chat, or in person.Resolve customer complaints and provide appropriate solutions within established timelines.Maintain accurate records of customer interactions and transactions.Provide information about products, services, policies, and procedures.Follow up with customers to ensure issues have been resolved satisfactorily.Coordinate with internal departments to address customer concerns efficiently.Meet customer service performance targets and quality standards.Identify customer needs and recommend suitable products or services when applicable.

We are seeking a Customer Service Associate to join our team in Mumbai. In this role, you will be the first point of contact for our customers, helping them with their inquiries and ensuring a positive experience.**Key Responsibilities:**- **Customer Support:** Respond to customer questions via phone, email, or chat, providing timely and accurate information.- **Issue Resolution:** Handle complaints and issues effectively, working to resolve them to the customers satisfaction while following proper procedures.- **Product Knowledge:** Maintain a good understanding of our products and services to provide correct information and guidance to customers.- **Data Entry:** Accurately log customer interactions and feedback in our systems to help improve services and recordkeeping.- **Collaboration:** Work closely with other teams to address complex customer issues and contribute to team goals.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential to interact with customers effectively.- **Problem-Solving Abilities:** A proactive approach to identify issues and find solutions quickly enhances customer satisfaction.- **Team Player:** Willingness to work collaboratively with coworkers to improve service quality and team performance.- **Adaptability:** Ability to thrive in a fast-paced environment and adjust to changing priorities or demands.- **Basic Computer Skills:** Familiarity with computer systems and software is important for data entry and communication tasks.- **Positive Attitude:** A friendly and helpful demeanor is crucial for ensuring a great customer experience. This is a full-time position, and you will be required to work from the office. No prior experience is necessary, making this a great opportunity for freshers.

Job SummarySolve LegalX Private Limited is looking for customer-focused and professional Customer SupportExecutives to provide excellent support experience, resolve customer queries efficiently, andmaintain strong customer relationships.Key Responsibilities- Handle customer inquiries through calls, emails, and chat support.- Provide accurate information regarding company services.- Resolve customer concerns and ensure timely issue closure.- Maintain customer records and update CRM/database.- Coordinate with internal departments for query resolution.- Follow up with customers and maintain service quality standards.- Ensure high customer satisfaction and retention.Requirements- 2-3 years of experience in Customer Support, Customer Service, Tele Support, or ClientCoordination.- Good communication skills in English, Hindi, and Bengali.- Strong interpersonal and problem-solving skills.- Ability to handle customer concerns professionally.- Basic computer knowledge and email handling skills.- Customer-first attitude with willingness to learn.Preferred Skills- Experience handling inbound/outbound customer calls.- Knowledge of CRM tools will be an advantage.- Ability to manage multiple customer interactions effectively.Benefits- Stable Work Environment- Career Growth Opportunities- Learning & Development Support- Supportive Team Environment

Solve the Customer quires and give the solution through the call.Company - Globiva pvtHS / Graduate / Male / Female all eligible1 Yr Experience required on PaperSalary - 19000inhand - 15000 Attendance bonus -2000Incentive upto - 30000Job location - Kolkata Sector 5

Key Responsibilities- Workshop ManagerMaterial Handling & Loading: Move raw materials, semi-finished parts, and finished goods between storage areas and processing stations. Assist with loading and unloading delivery vehicles.Technician Assistance: Help senior technicians and machinists by holding materials in place, fetching specific tools, and clearing scrap or waste materials during operations.Housekeeping & 5S Maintenance: Clean workbenches, sweep workshop floors, clear oil spills, and dispose of industrial waste or metal shavings safely to maintain strict 5S/safety standards.Tool & Asset Management: Ensure all hand tools, power tools, and measuring instruments are cleaned, lubricated, and returned to their designated storage bins or shadow boards after use.Basic Maintenance Support: Perform basic upkeep tasks, such as topping up machine coolants/lubricants, changing gas cylinders, or assisting with minor facility repairs.

Key ResponsibilitiesQuery Management: Responding to customer inquiries regarding product features, pricing, and availability in a timely manner.Complaint Resolution: Handling and resolving customer complaints by identifying the root cause and offering appropriate solutions or alternatives.Service Coordination: Collaborating with internal departments (Logistics, Technical Support, or Finance) to track orders or process refunds.Record Keeping: Maintaining detailed records of customer interactions, comments, and actions taken in a CRM (Customer Relationship Management) system.Feedback Collection: Proactively gathering customer feedback to help the product and marketing teams improve the overall user experience.Upselling/Cross-selling: Identifying opportunities to suggest related products or service upgrades that might benefit the customer (soft-selling).

Key ResponsibilitiesTechnical Design & Drafting: Using CAD software to create layouts for Medical Gas Pipeline Systems (MGPS), nurse call systems, or ambulance interior configurations.Site Supervision: Managing on-site installation teams (technicians, welders, and fitters) to ensure work meets ISO and AIS-125 safety standards.Project Scheduling: Developing timelines (Gantt charts) to ensure hospital wings or ambulance fleets are delivered on time.Quality Control & Testing: Conducting pressure tests on gas lines and load-testing stretchers/cots before handover to the client.Procurement Coordination: Working with the supply chain to ensure specialized medical-grade materials (like degreased copper pipes or reinforced alloys) are available on-site.Regulatory Compliance: Ensuring every aspect of the project adheres to healthcare building codes and medical device regulations.

We have vacant of 5 Sales Coordinator Jobs in Gurgaon,Presales Consultant,Inside Sales,B2B Sales, Experience Required : 1 Year Educational Qualification : Other Bachelor Degree, Any Master Degree, Post Graduate Diploma Skill Desktop Support,Service Desk,Customer Care,Direct Sales,Service Marketing,Field Service, Presales Consultant,Inside Sales,B2B Sales etc.

We are urgently hiring a Ramp Service Agent in Durgapur, India. This role is ideal for individuals who are energetic, team-oriented, and ready to tackle a fast-paced work environment.Key Responsibilities: - **Loading and Unloading**: Safely load and unload baggage and cargo from airplanes, ensuring all items are handled carefully to avoid damage. - **Baggage Handling**: Organize and transport luggage within the airport terminal, ensuring that all baggage is delivered promptly to the right location. - **Ground Support Equipment Operation**: Operate various ground equipment, such as tugs and carts, to facilitate effective ground operations while following safety guidelines. - **Safety Checks**: Conduct regular inspections of equipment and work areas to comply with safety protocols, identifying and reporting any hazards immediately. - **Team Collaboration**: Work closely with other team members to ensure all operations are running smoothly and efficiently, communicating effectively to solve any issues that may arise.Required Skills and Expectations: Candidates should have completed their 10th grade and possess a strong commitment to safety. You should be physically fit, capable of lifting heavy loads and working in varied weather conditions. A positive attitude, good communication skills, and a willingness to learn are essential. Previous experience is not necessary, making this an excellent opportunity for those starting their careers.

We are urgently seeking a dedicated Airport Guest Relationship Executive for the year 2026, located in Siliguri, India. This role is ideal for individuals looking to start their career in customer service within the travel and hospitality sector.The Airport Guest Relationship Executive is responsible for ensuring an exceptional experience for all guests arriving at the airport. You will act as the first point of contact, greeting guests warmly and assisting them with their inquiries.Key responsibilities include:1. **Welcoming Guests**: Greet passengers upon arrival and provide them with necessary information regarding their journey, helping them feel comfortable and valued.2. **Assisting with Inquiries**: Address guest questions and concerns efficiently, providing clear and helpful answers or directing them to the appropriate personnel.3. **Coordinating Services**: Liaise with other airport staff to coordinate services such as transportation and check-in, ensuring a smooth transition for guests from one service to another.4. **Collecting Feedback**: Gather feedback from guests about their experiences to help improve airport services and guest satisfaction.To be successful in this role, candidates must possess strong communication skills, a friendly demeanor, and the ability to work well under pressure. Attention to detail and a passion for customer service are vital. A 10th-grade education is required, with a willingness to learn and grow in a fast-paced environment. Prior experience is not necessary, making this an excellent opportunity for individuals eager to start their career.

We are looking for an Airport Supervisor to oversee daily operations at the airport in Dum Dum Cantonment, Kolkata. This role is suitable for candidates with 0 to 1 year of experience and requires at least a 10th-grade education.As an Airport Supervisor, you will be responsible for managing airport staff, ensuring safety and security standards, and providing excellent customer service. You will coordinate with various teams to ensure smooth airport operations and address any issues that arise.Key Responsibilities:- **Staff Management**: Oversee and guide airport ground staff to maintain a high level of performance and teamwork. Train new employees on safety procedures and customer service practices.- **Safety and Security**: Ensure that all safety and security protocols are followed to protect passengers and staff. Conduct regular checks to ensure compliance with regulations.- **Customer Service**: Provide assistance to passengers, addressing their needs and concerns promptly. Strive to enhance the overall experience for travelers.- **Operational Coordination**: Work closely with airlines and airport departments to coordinate flight schedules, baggage handling, and other operational tasks, ensuring efficiency.Required Skills and Expectations:Candidates should possess good communication skills and the ability to work well under pressure. Strong problem-solving skills are important for addressing any challenges that arise. A detail-oriented approach is necessary to ensure compliance with safety regulations and standards. Being a team player and having a positive attitude will greatly contribute to the success of airport operations.