Support Technician Jobs

A sales coordinator manages daily office sales tasks. They process orders, talk to clients, and help the sales team. Answer phone calls, reply to emails, and solve complaints.Make reports, update the CRM database, and prepare meetings.

Job Role: Real Estate Executive (Lead Generation) Location: Mumbai (Ashar IT Park) Salary: Up to

Hiring Support Executive (Fresher) for a day-shift role. Responsibilities include handling calls, chats, and emails, solving customer issues, updating records, and guiding users to the company

We are looking for a dedicated Customer Service Officer to join our team in Kolkata. This full-time position is perfect for freshers who have completed their 12th grade and are eager to start their career in customer service.**Key Responsibilities:**- **Answer Customer Inquiries:** Handle phone calls and responses to emails from customers, providing accurate information and support.- **Resolve Complaints:** Address customer complaints promptly and effectively, ensuring a positive experience while finding solutions to their issues.- **Maintain Customer Records:** Keep accurate records of customer interactions and transactions to ensure efficient service and follow-up.- **Provide Product Information:** Offer detailed information about products and services to help customers make informed purchasing decisions.- **Collaborate with Teams:** Work closely with other departments to ensure customer feedback and issues are communicated effectively for continuous improvement.**Required Skills and Expectations:**- Strong communication skills are essential to clearly convey information to customers and understand their needs.- A positive attitude is important; being friendly and approachable helps create a welcoming environment for customers.- Basic computer skills are necessary to manage customer data and perform other administrative tasks.- The ability to work in a team is crucial, as the role involves collaboration with colleagues to deliver excellent service.- Freshers should be willing to learn and adapt to the companys processes and customer service protocols.

Key ResponsibilitiesCustomer Assistance: Handle inbound and outbound calls, emails, live chats, or ticketing queries from customers in a professional and timely manner.Issue Resolution: Diagnose and troubleshoot customer issues, provide accurate product or service information, and offer practical solutions.Escalation Management: Coordinate with internal departments (technical support, sales, logistics, or quality assurance) to escalate complex issues and follow up until resolved.Ticket & Data Maintenance: Maintain detailed, up-to-date logs of customer interactions, feedback, and ticket statuses in the CRM or support system.Feedback Collection: Gather customer feedback and insights to share with operational teams for process and product improvement.Relationship Building: Build trust and strong relationships with customers through clear, empathetic, and effective communication.

As a Customer Support Executive based in Janakpuri, you will play an important role in enhancing customer satisfaction by providing effective assistance and support. You will work in a full-time office environment and are expected to have 1 to 4 years of relevant experience.**Key Responsibilities:**- **Respond to Customer Inquiries:** Address customers questions through phone, email, or chat in a timely manner. This will help ensure that customers feel heard and valued.- **Resolve Issues:** Troubleshoot and resolve customer complaints effectively by understanding their concerns and providing suitable solutions.- **Maintain Customer Records:** Accurately document customer interactions in the system. This ensures that customer histories are accessible for future reference.- **Collaborate with Teams:** Work closely with other departments, such as sales and technical support, to escalate complex issues and improve overall customer service.- **Provide Product Information:** Educate customers about products or services, guiding them on how to best utilize their purchases for an enhanced experience.**Required Skills and Expectations:**Candidates should possess strong communication skills, both verbal and written, to engage with customers clearly and professionally. A good problem-solving ability is necessary for addressing customer issues effectively. You should be comfortable using computers and various software applications to manage customer inquiries and keep records. The ability to work well under pressure and maintain a positive attitude is essential. A customer-centric approach and passion for helping others will greatly contribute to your success in this role.

WE ARE HIRING CUSTOMER SUPPORT EXECUTIVE WINX CONSULTING SERVICE Location: Begumpet (Near Rasoolpura Metro), Hyderabad Position: Customer Support Executive (Domestic Process)

As a Technical Support Executive, you will play a vital role in assisting customers by solving their technical issues and ensuring a smooth experience with our products. **Key Responsibilities:**- **Customer Support:** Respond to customer inquiries via phone, email, or chat to provide timely technical assistance. You will be the first point of contact, helping clients understand and resolve their issues.- **Issue Diagnosis:** Troubleshoot technical problems by analyzing user concerns and identifying underlying issues. This requires attention to detail and logical thinking to ensure effective solutions.- **Documentation:** Keep accurate records of customer interactions and solutions provided. This documentation helps improve service quality and assists future inquiries.- **Product Knowledge:** Stay updated on our products and services to provide accurate information and support to customers. Continuous learning will help you address a wide range of queries effectively.- **Collaboration with Teams:** Work closely with other technical teams to escalate unresolved issues. Effective teamwork is crucial for ensuring customer satisfaction and quick resolution of complex problems.**Required Skills and Expectations:**You should possess a basic understanding of computer systems and common software applications. Strong communication skills, both verbal and written, are essential for explaining technical concepts to customers. A willingness to learn and adapt to new technologies is important, as is the ability to work well under pressure. Being proactive and having a problem-solving mindset will help you succeed in this role. Additionally, you should be open to feedback and eager to improve your skills continuously.

**Production Technician- Hyderabad** Location: Hyderabad Salary: Negotiable Job Type: Full-Time Freshers & Experienced Candidates Can ApplyEligibility ITI (All Trades) Diploma (Mechanical, Electrical, Electronics, ECE, Instrumentation & Related Branches)Job DescriptionWe are looking for dedicated and technically skilled Technicians to join our manufacturing team. The ideal candidate will be responsible for operating, maintaining, and troubleshooting equipment while ensuring smooth production operations. Freshers and experienced candidates are welcome to apply.Key Responsibilities Operate and monitor production machinery and equipment Perform routine maintenance and basic repairs Troubleshoot equipment and process-related issues Follow safety guidelines and company procedures Assist in production and manufacturing activities Conduct equipment inspections and report abnormalities Maintain records of maintenance and production activities Ensure workplace cleanliness and organization Support quality standards and compliance requirements Work effectively with team members to achieve production targetsDesired Skills Machine Operation Preventive Maintenance Troubleshooting Skills Equipment Handling Technical Knowledge Safety Awareness Quality Inspection Problem Solving Skills Teamwork and Communication Time Management

We are looking for a dedicated Customer Relationship Manager to join our team in Kumbalgodu. The ideal candidate should be a female professional with 1 to 2 years of experience in customer relations.**Key Responsibilities:**- **Manage Customer Accounts:** Establish and maintain strong relationships with clients to understand their needs and ensure satisfaction. This helps in building trust and loyalty.- **Resolve Customer Issues:** Address any concerns or complaints from customers promptly and effectively. Providing quick solutions enhances the customer experience.- **Communicate with Clients:** Regularly reach out to customers via calls, emails, or in-person meetings. Effective communication keeps customers informed and engaged with our services.- **Analyze Customer Feedback:** Collect and assess feedback from clients to identify areas for improvement. Understanding customer opinions is crucial for enhancing services.- **Coordinate with Internal Teams:** Work closely with sales and support teams to ensure a smooth flow of information. Collaboration helps in meeting customer expectations better.**Required Skills and Expectations:**The successful candidate should possess excellent communication skills and a strong ability to build relationships. Previous experience in customer service or account management is necessary to understand client needs effectively. A proactive attitude and problem-solving skills are essential for quickly addressing customer concerns. Candidates should be organized and detail-oriented to manage multiple customer accounts efficiently. Familiarity with CRM software is a plus, as it helps in tracking customer interactions and improving service delivery.

We are looking for a Service Coordinator to manage and streamline our service operations in Surat. The ideal candidate will have 1 to 2 years of experience in a relevant field and will work full time from our office.**Key Responsibilities:**- **Manage Service Requests:** Oversee incoming service requests from customers, ensuring they are logged and prioritized correctly for timely handling.- **Coordinate with Teams:** Work closely with different departments, such as technical support and sales, to ensure efficient service delivery to customers.- **Track Service Performance:** Monitor service metrics and performance indicators to ensure compliance with company standards and to identify areas for improvement.- **Customer Communication:** Act as a point of contact for customers, providing updates and resolving any inquiries they may have regarding their service requests.- **Documentation:** Maintain accurate records of service requests, resolutions, and follow-ups to ensure all customer interactions are properly documented.

We are a Assembling Factory of Silent Generator power by Mechanical Engine and AC Electrical Alternators ...we invite candidate for Assembly job, Field Technicians and Service Engineers who can handle customer complaints and repair job at site

We are looking for a dedicated Customer Support Representative to join our team. This role is perfect for those who enjoy helping people and solving problems, especially fresh graduates looking for their first job opportunity. As a Customer Support Representative, you will assist customers with their inquiries and ensure they have a positive experience.**Key Responsibilities:**- **Handle Customer Inquiries:** Respond to customer questions via phone, email, or chat, providing accurate information and helpful solutions.- **Resolve Issues:** Troubleshoot and resolve customer complaints efficiently, ensuring a satisfactory outcome.- **Maintain Customer Records:** Update and manage customer information in our database to keep track of interactions and resolutions.- **Deliver Excellent Service:** Strive to exceed customer expectations by providing prompt and friendly support.- **Collaborate with Team Members:** Work closely with colleagues to ensure that all customer needs are met and to share knowledge for continuous improvement.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential for interacting with customers clearly and effectively.- **Problem-Solving Ability:** A proactive approach to identifying issues and finding solutions is crucial for this role.- **Attention to Detail:** You should be thorough in your work and able to accurately record information.- **Adaptability:** Being flexible and open to learning new processes and technologies is important in a constantly changing environment.- **Basic Computer Skills:** Proficiency in using computers and software applications to assist customers and document interactions is necessary.This is a full-time work-from-home position located in Kalyan Dombivali, and we welcome applications from recent graduates who meet the educational requirement of a 12th pass.

We are looking for an Airport Operations Executive in Kolkata to join our dynamic team. This role is ideal for individuals who are enthusiastic about the aviation industry and eager to contribute to smooth airport operations.**Key Responsibilities:**- **Check-in Services:** Assist passengers with check-in procedures to ensure a smooth and efficient process at the airport.- **Baggage Handling:** Oversee the handling and management of passenger baggage, ensuring it is loaded and unloaded safely.- **Customer Support:** Provide assistance to passengers by answering questions and resolving any issues that arise during their travel experience.- **Coordination with Airlines:** Work closely with airline representatives to facilitate timely departures and arrivals.- **Safety Compliance:** Ensure that all operations meet safety and security regulations, maintaining a safe environment for passengers and staff.- **Documentation:** Assist in processing and managing travel documents to ensure accuracy and compliance with regulations.**Required Skills and Expectations:**Ideal candidates should have at least a 12th-grade education and possess strong communication skills to interact effectively with passengers and colleagues. A customer-service mindset is essential, along with the ability to work in a fast-paced environment. Attention to detail is important for handling various tasks accurately. Basic computer skills and the ability to work in a team are also necessary. Experience in the aviation industry is a plus, but freshers are encouraged to apply. The position requires a commitment to providing exceptional service and adapting to changing situations quickly.

We are looking for an Airport Guest Relationship Executive to join our team in Gaya. This role is ideal for someone who enjoys interacting with people and providing excellent customer service. If you have a passion for hospitality and a positive attitude, this could be the perfect opportunity for you.**Key Responsibilities:**- **Greeting Guests**: Welcome and assist arriving and departing passengers at the airport to create a friendly atmosphere.- **Providing Information**: Answer questions and provide information about airport services, facilities, and flight details to enhance guest experience.- **Handling Complaints**: Address and resolve guest complaints professionally and promptly, ensuring customer satisfaction.- **Coordinating with Staff**: Work closely with airport staff, including security and transport services, to ensure smooth operations and guest handling.- **Maintaining Records**: Keep accurate records of guest interactions and transactions for future reference and improvements in service.**Required Skills and Expectations:**- **Communication Skills**: Strong verbal communication is essential to effectively interact with guests and colleagues.- **Customer Service Orientation**: A helpful and friendly attitude is needed to assist guests and create a welcoming environment.- **Problem-Solving Abilities**: The ability to think quickly and find solutions to guest issues enhances their experience.- **Team Player**: Willingness to work collaboratively with other team members and departments is crucial.- **Basic Computer Skills**: Familiarity with basic computer operations will help in maintaining records and information management.Candidates with a positive attitude and a strong commitment to customer service are encouraged to apply.

As an Airport Guest Relationship Executive, you will play a vital role in ensuring exceptional experiences for travelers at the airport in Bhubaneswar. Your primary focus will be to assist and engage guests, creating a welcoming environment during their journey.Key Responsibilities:- **Guest Assistance:** Greet and assist travelers upon arrival and departure, providing them with necessary information about flights, services, and facilities.- **Issue Resolution:** Address any concerns or complaints from guests in a calm and professional manner, ensuring their needs are met.- **Information Provision:** Offer accurate and timely information related to airport services, transportation options, and local attractions to enhance the guest experience.- **Coordination:** Collaborate with airport staff and other departments to ensure smooth operations and guest satisfaction during busy periods.Required Skills and Expectations:Candidates should have a minimum of 10th grade education and a positive attitude. Strong communication skills in both English and local languages are essential for effective interaction with guests from diverse backgrounds. Being friendly, approachable, and responsive is key to delivering excellent customer service. Additionally, the ability to work in a fast-paced environment and manage multiple tasks simultaneously will contribute to your success in this role. Previous experience is not required, making this opportunity ideal for entry-level candidates eager to develop their skills in hospitality and customer relations.

We are currently hiring Diploma Engineering Freshers & Experienced Candidates for the position of Service Engineer across all locations in Odisha (preferably candidates from their own districts).Company Name: AMCART Technologies Pvt. Ltd.Qualification: Diploma Engineering* Mechanical Engineering* Electrical Engineering* Electronics Engineering* Instrumentation Engineering* Biomedical EngineeringJob Details:Position: Service EngineerLocation: All Over Odisha ( Own District)Salary: 15k - 20k Per MonthBenefits: Fuel Allowance, Food Allowance & Other ReimbursementsMandatory: Bike with Valid DL/LL

Detailed Description: 1. Candidate is required to be flexible for work, where Shifts will be for 9 hours, including 1 hour breaks, and the timings will be from Morning 8 to evening 8. Candidate will be aligned in any shift between this 12 hours Window. 2. Candidate need to handle Inbound/Outbound Customer calls primarily, and answer their queries based on their Loans running with us. Hence, good communication skills in written as well as verbal is must. We will be providing all System and process training, as per requirement. 3. Candidates with prior experience in customer care profile will be preferred 4. Any additional language skills will be an added advantage i.e. Telegu /Tamil /Mallayam /Kannada /Gujarati /Marathi.5. This Job is for 7 days a week with 6 weekly Offs in a month and these will be provided as per Roster shared on weekly basis. 6. Candidates with self-conveyance and staying in and near GGN are preferred, since we are not providing transport ( Pick or Drop) 7. Candidate should be flexible to adjust and get trained for any other process as well, which will be as per Organization requirement from time to time.

As a Customer Support Representative, you will play a crucial role in assisting customers with their inquiries and ensuring they have a positive experience with our services. Your primary responsibilities will include:- **Responding to Customer Queries**: You will be the first point of contact for customers, addressing their questions and providing accurate information in a friendly manner.- **Troubleshooting Issues**: You will help customers resolve problems with our products or services, guiding them step-by-step to find solutions.- **Maintaining Customer Records**: You will document customer interactions and maintain accurate records to ensure a seamless follow-up experience.- **Providing Feedback**: You will report customer concerns and suggest improvements to enhance our service quality based on your interactions.- **Participating in Training**: You will engage in training sessions to continually improve your skills and knowledge about our products and services.To be successful in this role, you should possess strong communication skills, both written and verbal, to effectively interact with customers. A positive attitude and a patient demeanor are essential, as you will handle diverse customer needs. Being detail-oriented is crucial for accurately documenting customer interactions. A basic understanding of computers and software applications is necessary, as you will work from home managing customer relationships. Freshers are welcome, and having completed your 12th grade is the minimum educational requirement for this position.

As a Customer Support Executive, you will play a key role in ensuring customer satisfaction by addressing their inquiries and providing solutions. This position is ideal for freshers looking to start their careers in customer service. Your main responsibilities will include:- **Responding to Customer Inquiries**: You will answer questions and address concerns from customers through various communication channels like phone, email, or chat. This helps ensure customers feel supported and valued.- **Providing Product Information**: You will share details about products or services, helping customers make informed choices. This may involve guiding them through features, pricing, and promotions.- **Resolving Issues**: When customers face problems, you will investigate and provide effective solutions. Quick and accurate problem-solving is essential for maintaining customer trust and loyalty.- **Documenting Customer Interactions**: You will keep records of customer communications and issues, ensuring all information is organized for future reference. This is crucial for tracking recurring problems and improving service.- **Providing Feedback**: You will relay customer feedback to management. This input can help improve products, services, and overall customer experience.To succeed in this role, you should have strong communication skills, be patient, and possess a problem-solving mindset. Being tech-savvy and comfortable with using computers for customer interaction is important. A friendly and professional attitude will greatly enhance the customer experience. A passion for helping others will make you a great fit for this position.

We are looking for a Customer Support Executive to join our team. This role is ideal for freshers who have completed their 12th grade and are eager to start their career in customer service. You will primarily work from home, providing assistance to our customers and ensuring their satisfaction.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle inquiries via phone, email, or chat to address customer questions and concerns promptly.- **Assist with Troubleshooting:** Help customers resolve issues related to our products or services, guiding them through solutions.- **Maintain Customer Records:** Keep detailed and accurate records of customer interactions and issues in our database.- **Provide Product Information:** Educate customers about our offerings and help them make informed decisions based on their needs.- **Follow Up on Customer Concerns:** Proactively reach out to customers to ensure their issues have been fully resolved and they are satisfied with the service received.**Required Skills and Expectations:**- Strong communication skills and a friendly demeanor are essential for interacting effectively with customers.- Basic computer proficiency is required, along with the ability to navigate various software applications.- A customer-focused attitude is vital, demonstrating a willingness to understand and meet customer needs.- Good listening skills to fully comprehend customer issues and provide appropriate solutions.- Ability to work independently in a home environment while managing time efficiently to meet customer demands.

As a Sales Coordinator in Nashik, you will support the sales team and help drive revenue growth by managing various sales-related tasks.**Key Responsibilities:**- **Sales Support:** Assist the sales team in daily operations by providing necessary administrative support, such as preparing sales reports and maintaining customer records.- **Communication with Clients:** Act as a point of contact for clients, handling inquiries and ensuring timely responses to their requests to maintain strong customer relationships.- **Sales Order Processing:** Process and track sales orders from initiation to fulfillment, ensuring that orders are completed accurately and in a timely manner.- **Data Management:** Maintain an organized database of customer information and sales leads, helping the team track progress and identify potential opportunities.- **Scheduling Meetings:** Coordinate meetings and appointments between the sales team and clients, ensuring that everyone is informed and prepared for discussions.- **Sales Analysis:** Help analyze sales data and trends to provide insights that can help improve strategies and drive sales performance.**Required Skills and Expectations:**Candidates should have strong organizational skills and attention to detail to manage multiple tasks effectively. Good communication skills are essential for interacting with clients and team members. A basic understanding of sales processes and familiarity with sales software will be beneficial. Proficiency in Microsoft Office, especially Excel and Word, is expected. A positive attitude, eagerness to learn, and ability to work well in a team environment are also important attributes. Relevant experience is not mandatory, making this an excellent opportunity for recent graduates or individuals with minimal experience.

Key Responsibilities- Workshop ManagerMaterial Handling & Loading: Move raw materials, semi-finished parts, and finished goods between storage areas and processing stations. Assist with loading and unloading delivery vehicles.Technician Assistance: Help senior technicians and machinists by holding materials in place, fetching specific tools, and clearing scrap or waste materials during operations.Housekeeping & 5S Maintenance: Clean workbenches, sweep workshop floors, clear oil spills, and dispose of industrial waste or metal shavings safely to maintain strict 5S/safety standards.Tool & Asset Management: Ensure all hand tools, power tools, and measuring instruments are cleaned, lubricated, and returned to their designated storage bins or shadow boards after use.Basic Maintenance Support: Perform basic upkeep tasks, such as topping up machine coolants/lubricants, changing gas cylinders, or assisting with minor facility repairs.

Key ResponsibilitiesQuery Management: Responding to customer inquiries regarding product features, pricing, and availability in a timely manner.Complaint Resolution: Handling and resolving customer complaints by identifying the root cause and offering appropriate solutions or alternatives.Service Coordination: Collaborating with internal departments (Logistics, Technical Support, or Finance) to track orders or process refunds.Record Keeping: Maintaining detailed records of customer interactions, comments, and actions taken in a CRM (Customer Relationship Management) system.Feedback Collection: Proactively gathering customer feedback to help the product and marketing teams improve the overall user experience.Upselling/Cross-selling: Identifying opportunities to suggest related products or service upgrades that might benefit the customer (soft-selling).