Support Technician Jobs

We are looking for an organized and proactive Operations Services Coordinator to support operational work orders, vendor coordination, service documentation, invoice processing, compliance tracking, and operational reporting. The role will act as a coordination point between Site Operations, Procurement, Accounts Payable, and external suppliers to ensure work orders are completed, properly documented, invoices are supported, and open issues are followed up and closed on time.The ideal candidate should have strong coordination and follow-up skills, good knowledge of MS Excel and reporting, and the ability to manage multiple stakeholders, vendors, and operational activities independently.Key Responsibilities:Manage and track operational work orders from assignment through completion and final closure.Monitor open, aging, and overdue work orders and follow up with relevant teams and vendors.Verify work order completion and ensure all required documentation and approvals are available.Coordinate with suppliers regarding pending work, service updates, corrective actions, and deliverables.Maintain updated vendor contacts, communication records, and escalation details.Ensure suppliers submit service reports and follow up on missing or delayed documentation.Coordinate with Site Operations and vendors to resolve incomplete or inaccurate service documentation.Support invoice processing by ensuring completed work orders have the required supporting documents.Track invoice aging, payment status, discrepancies, and unresolved disputes.Coordinate with Accounts Payable, Procurement, Site Operations, and suppliers to resolve invoice-related issues.Prepare and maintain weekly and monthly operational reports, dashboards, and scorecards.Track vendor response time, work order completion, service-report compliance, and other performance metrics.Identify recurring vendor or site-level issues and escalate them to the appropriate stakeholders.Support vendor performance reviews and prepare data for periodic business reviews.Monitor site-level compliance with established processes, SOPs, documentation requirements, and service timelines.Maintain accurate operational records and ensure timely escalation and closure of pending actions.Required Skills & Qualifications:Bachelor's degree or equivalent qualification preferred.2-5 years of experience in operations coordination, vendor management, facilities coordination, procurement support, work order management, or service administration.Strong hands-on knowledge of MS Excel, including tracking, reconciliation, reporting, and data analysis.Experience in vendor coordination and cross-functional stakeholder management.Good understanding of invoice workflows and Accounts Payable coordination.Experience preparing MIS reports, dashboards, KPIs, or vendor performance reports.Strong organizational and time-management skills.Excellent follow-up and communication skills.Ability to identify discrepancies, track exceptions, and ensure timely resolution.Strong attention to detail and accuracy.Ability to work independently and manage multiple tasks and deadlines.Good judgment to resolve routine issues and escalate critical or unresolved matters appropriately.Experience with ERP, CMMS, or other work order management systems will be an advantage.Experience in data center, critical infrastructure, facilities management, or procurement operations will be an added advantage.

As an Air Ticketing Executive based in Ahmedabad, you will play a crucial role in the travel industry by handling ticket bookings and customer inquiries. The position is suitable for candidates with 0 to 6 years of experience and requires at least a 10th-grade education.Key Responsibilities:- Booking Air Tickets: Process and manage air ticket bookings for customers according to their travel requirements, ensuring accuracy and timely confirmations.- Customer Service: Assist customers with inquiries and provide information about flight schedules, fares, and travel options, ensuring a smooth communication process.- Handling Reservations: Manage reservations and changes made by clients, ensuring that all modifications are accurately updated in the system.- Ticketing Support: Provide support in issuing electronic tickets and ensure compliance with both company policies and airline regulations.- Coordination with Airlines: Collaborate with airline representatives to resolve any booking issues or discrepancies, facilitating effective communication.- Documentation: Maintain accurate records of ticket sales and customer interactions, aiding in reporting and performance analysis.Required Skills and Expectations:- Good communication skills are essential for interacting with both customers and airline personnel effectively.- Strong attention to detail is necessary for managing bookings and ensuring accuracy in ticketing.- Basic computer skills are required for handling ticketing systems and maintaining records.- Candidates should exhibit a willingness to learn and adapt to the travel industry's dynamic nature.- A positive attitude and customer-centric approach are crucial for providing excellent service.

We are looking for a dedicated Hardware Engineer to join our team in West Mambalam, Chennai. This role is ideal for recent graduates and those with up to four years of experience who are eager to develop their skills in hardware design and development. nnAs a Hardware Engineer, your key responsibilities will include:nn- Design and Development: Create hardware designs for new projects, ensuring they meet required specifications and standards.n- Testing and Validation: Conduct tests on prototypes and finished products to identify issues and ensure functionality before release.n- Documentation: Maintain detailed documentation of engineering processes, designs, and modifications for future reference and compliance.n- Collaboration: Work closely with other engineers and team members to share ideas, solve problems, and deliver effective hardware solutions.nnTo succeed in this role, candidates should have a diploma in a relevant field and possess strong analytical skills. Attention to detail and the ability to troubleshoot technical issues are essential. Familiarity with hardware design software and basic electronics principles will be advantageous. We expect you to be proactive in learning and adapting to new technologies, and able to work effectively in a team environment. Strong communication skills will also help you collaborate with colleagues and present your ideas clearly.

We are looking for a skilled and responsible Laptop Repair Engineer who can diagnose, troubleshoot, and repair laptops and desktops efficiently. The candidate should have practical knowledge of hardware troubleshooting, motherboard diagnostics, component replacement, and operating system installation.Key ResponsibilitiesDiagnose and repair laptops and desktop computers from various brands, including HP, Dell, Lenovo, Acer, Asus, and Apple MacBook.Perform hardware troubleshooting, including motherboard faults, power issues, charging problems, overheating, and display issues.Diagnose motherboard-level faults and perform component-level repairs wherever technically feasible.Replace laptop screens, keyboards, batteries, hinges, DC jacks, RAM, SSDs, and other hardware components.Perform RAM and SSD upgrades, operating system installation, driver installation, and software troubleshooting.Diagnose booting issues, BIOS/UEFI problems, BSOD errors, and system performance issues.Perform preventive maintenance, internal cleaning, thermal paste replacement, and overheating-related repairs.Maintain accurate job sheets, diagnosis reports, repair status, and parts consumption records.Communicate technical issues, repair estimates, and turnaround times clearly to the team and customers.Handle customer devices, accessories, data, and confidential information responsibly.Follow company SOPs, quality standards, and service warranty policies.Maintain an organized and clean repair workstation.Required Technical SkillsPractical knowledge of laptop and desktop hardware.Experience in laptop disassembly and reassembly.Understanding of motherboard circuits, power rails, and basic electronic components.Knowledge of BIOS programming and troubleshooting is an advantage.Experience with Windows installation, drivers, software troubleshooting, and data backup.Ability to use a multimeter and other diagnostic tools.Knowledge of MacBook repair, chip-level troubleshooting, and schematic/boardview tools is an added advantage.Eligibility CriteriaITI, Diploma, or relevant technical training preferred; candidates with strong practical experience may also apply.1-3 years of hands-on laptop repair experience preferred.Strong troubleshooting and problem-solving skills.Honest, punctual, disciplined, and willing to learn.Ability to work independently and within a technical team.Performance ExpectationsAccurate diagnosis and minimal repeat repairs.Timely completion of assigned service jobs.Proper documentation of diagnosis, parts used, and repairs performed.Responsible handling of customer devices and company inventory.Compliance with repair quality standards and customer data privacy.

We are seeking an Information Technology Executive based in Janakpuri, Delhi, who has 2 to 5 years of experience and holds an I.T.I. qualification. This full-time role requires an individual who can work effectively in an office environment.nnThe Information Technology Executive will be responsible for managing and supporting the company's IT infrastructure. This includes troubleshooting hardware and software issues, ensuring network connectivity, and maintaining system security. The executive will also assist in the installation and configuration of new systems, making sure that all technology-related tasks are completed efficiently.nnKey responsibilities include:nn1. Technical Support: Provide timely assistance to employees regarding IT-related problems, ensuring minimal downtime and effective solution implementation.n2. System Maintenance: Regularly check and maintain hardware and software to ensure all systems function smoothly and securely.n3. Network Administration: Monitor and manage network systems, troubleshooting issues as they arise to maintain connectivity and efficiency.nnThe ideal candidate should possess a strong understanding of computer systems and network protocols, along with excellent problem-solving skills. Effective communication is essential to collaborate with team members and provide user support. A proactive approach to tasks and a willingness to learn new technologies will also be valued. The ability to work independently and as part of a team is crucial for success in this role.

WE'RE HIRING CUSTOMER SERVICE ASSOCIATE INTERNATIONAL BANKING - CHAT PROCESS Location: Sector 62, Noida. Process: International Banking - Chat Position: Customer Service Associate ELIGIBILITYGraduate / UndergraduateMinimum 6 months International BPO Chat experienceInternational Chat experience is mandatoryStrong written English / C1 proficiencyGood grammar, typing & customer-handling skills KEY RESPONSIBILITIESHandle customer queries through chatProvide quick & accurate resolutionsDeliver premium customer experienceMaintain quality & compliance standardsMaintain customer interaction records SALARY30% hike of salary Typing: 35 WPM 90% Accuracy SHL: 70% IMPORTANT Notice Period: 0-5 Days Hiring Zone: Within 30 KM Uttam Nagar & Dwarka excluded Cab available within eligible zone Relocation candidates not considered International Voice + Chat candidates can be considered APPLY NOW - 6393317658

Job descriptionHandle customer queries and provide timely resolutions.Coordinate with customers, operations, and internal teams.Provide shipment updates and maintain regular communication with clients.Required Candidate profilePrepare and maintain customer-related reports and records.Ensure high levels of customer satisfaction.Coordinate with shipping lines, agents,

Customer Support Executive:Handle customer calls, queries, and complaints professionally.Provide accurate information and resolve customer issues.Maintain customer records and update details in the system.Coordinate with internal teams when required.Ensure good customer satisfaction and timely follow-up.Good communication skills and basic computer knowledge required.

As an Executive - Customer Service, you will be responsible for communicatingwith consumers of healthcare andtelecommunication providers in the United States. Depending on the assignedprocess, you may be responsible forassisting customers with their queries, providing information and support,resolving service-related concerns, orcontacting consumers regarding overdue and unpaid bills on behalf of theclient.For collection-based processes, you will communicate with consumers over thephone, understand their paymentsituation, and negotiate and facilitate payment of outstanding balances whileensuring professional and customer-focused experience.Utilize effective verbal communication and customer service skills whilecommunicating with customers to resolve theaccount delinquency.Able to manage difficult customer issues while working in a fast-pacedenvironmentDetermine the reason for delinquency and best course of action to assistconsumers.Engage our consumers with the highest level of respect and dignity.Document all collection efforts for each assigned account in accordance withestablished procedures and compliancepolicies.Communicate professionally and regularly with leadership and peers on statusof accounts, escalations in accordancewith established standards.Ensure all accounts in assigned lists are managed accurately and in a timelymanner.Calls are majorly outbound and over a period moves to a blended(inbound/outbound) environment.Accounts are early/mid/late - stage defaults return payments, first paymentdefaults, and work date follow upassignments.

As a Customer Care Executive, you will be the first point of contact for our customers, addressing their inquiries and ensuring a positive experience. Your role is crucial in maintaining high levels of customer satisfaction.Key Responsibilities:- Respond to Customer Inquiries: Quickly and effectively answer questions through phone calls, emails, or chat to assist customers with their needs. - Handle Complaints: Address customer complaints with empathy and professionalism, working towards a satisfactory solution. - Provide Product Information: Share detailed information about our products and services to help customers make informed decisions. - Maintain Customer Records: Accurately document customer interactions and feedback in our database for future reference and quality improvement. - Collaborate with Team Members: Work together with colleagues to ensure efficient service delivery and to suggest improvements in processes. Required Skills and Expectations:A successful candidate will have strong verbal and written communication skills to express ideas clearly. Good problem-solving abilities are essential for resolving customer issues efficiently. You should be friendly and approachable with a genuine desire to help others. Proficiency in basic computer skills and comfort with various communication tools is necessary. Adaptability and a positive attitude will help you thrive in a fast-paced environment. Experience is not mandatory, so we welcome freshers who are eager to learn and grow in the customer service field.

As a Field Sale Executive, you will be responsible for actively engaging with potential customers and promoting our products. This role offers a straightforward work environment with brief training and the opportunity to earn incentives based on performance.Key responsibilities include visiting customer locations in Haridwar and surrounding areas to demonstrate product features, answer inquiries, and close sales. You will also maintain relationships with existing clients to encourage repeat business. Daily reporting of sales activities and outcomes is essential for tracking performance.Candidates must possess a valid driving license and have access to a vehicle, as travel to client locations is required. Proficiency in using a mobile device for communication and reporting is necessary. A laptop may also be used for administrative tasks.The position is full-time and based in an office, with a typical work week consisting of standard business hours. You are expected to maintain professionalism in all interactions and represent the company positively in the field.Preferred qualifications include at least a 10th-grade education and a willingness to learn, as well as good communication skills and a strong motivation to achieve sales targets. This role is particularly suited for male candidates motivated to build a rewarding career in sales within their local area.

Job Title: Client Servicing Manager - Events Job Summary: We are looking for a Client Servicing Manager to lead client communication, requirement analysis, proposal development, project planning, and end-to-end event delivery. The ideal candidate will manage client relationships, guide internal teams, and ensure flawless execution of all events. Key Responsibilities: 1. Client Leadership & Strategy Lead client meetings, understand briefs, and convert them into actionable plans. Identify client needs, propose solutions, and manage expectations. Build long-term relationships with key clients. 2. Proposal & Budget Development Prepare event concepts, presentations, budgets, and pitch decks. Ensure feasibility, profitability, and alignment with client goals. Collaborate with creative and production teams for accurate inputs. 3. Project Planning & Coordination Create detailed event timelines, checklists, and workflow plans. Liaise with production, creative, operations, logistics, and vendors. Manage approvals, revisions, and communication flows. 4. On-Ground Event Delivery Lead event execution and supervise client interactions. Ensure all deliverables are completed as per plan. Resolve last-minute challenges professionally. 5. Team Management Mentor junior servicing team members. Allocate responsibilities and monitor performance. 6. Reporting & Closure Prepare event reports, feedback summaries, and documentation. Handle billing support and closure discussions with clients. 7. Weekly Review Meeting: Participate in weekly review meetings to present project updates, operational challenges, closure status, and process improvements in a timely and structured manner. Experience Required: 5 to 7 years of relevant experience in client servicing and business development within the events industry Working Days: Monday to Saturday (Sunday Holiday)Mode of Interview : Online (1st round ) & Face to Face (Final Round)Location : BangaloreOpened Postions - 1

Quotation & Technical SupportPrepare and submit accurate quotations for bearings, industrial products, and technical components based on customer requirements.Review customer RFQs, specifications, drawings, part numbers, quantities, and delivery requirements.Coordinate with sales, technical, purchase, warehouse, and SKF teams to obtain pricing, availability, lead time, and technical information.Provide technical support to customers by identifying suitable bearing/product alternatives and explaining product specifications.Process quotations and sales orders in SAP, ensuring accuracy of pricing, material codes, quantities, and customer details.Follow up on pending quotations and coordinate with customers for order confirmation.Check product availability and coordinate with the concerned teams for urgent and critical requirements.Handle technical queries related to bearing designations, dimensions, applications, substitutes, and product changes.

We are seeking a dedicated Customer Support Executive to join our team in Bangalore. This role is ideal for individuals who are passionate about helping customers and providing exceptional service.nnKey Responsibilities:nn- Assist Customers: You will be the first point of contact for customer inquiries, providing them with accurate information and solutions.n- Handle Complaints: Address customer complaints and issues promptly, ensuring their concerns are resolved to their satisfaction.n- Maintain Records: Keep detailed records of customer interactions and transactions to help improve service quality.n- Support Team Efforts: Collaborate with team members to enhance the overall customer experience and contribute to team goals.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills to articulate information clearly to customers. A problem-solving attitude is crucial for effectively handling inquiries and complaints. Attention to detail is important in maintaining accurate records of customer interactions. We welcome applicants with 0-5 years of experience, including fresh graduates who have completed their 12th grade. A willingness to work full-time from the office is expected, and a commitment to providing outstanding customer service is essential. The ideal candidate should demonstrate empathy, patience, and a proactive approach to resolving customer issues.

Job Title: Customer Support ExecutiveLocation: Jaipur, RajasthanJob Type: Full-timeExperience: Fresher and Experienced both can applyQualification: 12th Pass / GraduateSalary: Rs. 15,000 - Rs. 25,000 per month plus incentivesJob Description:We are looking for enthusiastic and responsible candidates for the position of Customer Support Executive in Jaipur.Responsibilities:- Handle customer calls and queries- Provide customers with product and service information- Perform basic computer work and data entry- Maintain customer records- Work with the team to complete daily targetsRequirements:- Good communication skills- Basic computer knowledge- Hindi communication required- Freshers are welcome- Positive attitude and willingness to learnBenefits:- Fixed monthly salary- Performance incentives- Training provided- Career growth opportunities- Friendly work environmentApply Now:Interested candidates can apply with their updated resume.

Key ResponsibilitiesProvide technical support via phone, email, chat, remote access, or onsite visits.Troubleshoot and resolve hardware, software, application, and network-related issues.Log, track, and manage support tickets through a ticketing system.Diagnose root causes of technical problems and implement appropriate solutions.Escalate complex issues to senior support teams when necessary.Install, configure, and maintain hardware, software, and operating systems.Assist customers with product setup, upgrades, and system usage.Maintain accurate documentation of incidents, resolutions, and support procedures.Monitor system performance and proactively identify potential issues.Ensure compliance with service level agreements (SLAs) and quality standards.

The Banquet Coordinator will manage end-to-end banquet and event operations, ensuring smooth execution and high customer satisfaction for events conducted at the venue.Key Responsibilities:Coordinate and manage banquet events and functions end-to-endInteract with clients to understand event requirements and expectationsCoordinate with vendors, catering, and internal teams for smooth executionEnsure timely setup and execution of events as per the plan.Handle guest queries and ensure high customer satisfactionMonitor event flow and resolve issues on the spotMaintain event schedules, bookings, and coordination recordsRequired Skills & Qualifications:Any Graduate (Hotel Management/Event Management preferred)1-3 years of experience in banquet/event coordinationStrong communication and interpersonal skillsGood coordination and multitasking abilityCustomer-focused with problem-solving approachFemale candidates preferred (Male candidates can also be considered)

Key Responsibilities:Assemble desktop and mini computer systems according to specifications, including installation of hardware components such as motherboards, CPUs, memory, storage devices, and power supplies.Conduct thorough testing of assembled systems to ensure they meet quality standards and function as intended. This includes running diagnostic software and performing performance assessments.Identify, diagnose, and resolve hardware and software issues. Provide effective solutions to ensure optimal performance and reliability of computer systems.Maintain high-quality standards throughout the assembly process, ensuring that all products meet company and industry specifications.Maintain accurate records of assembly processes, testing outcomes, and any issues encountered during assembly. Document solutions and share knowledge with team members.Assist in managing inventory of computer parts and supplies, ensuring that all necessary components are available for assembly.Work closely with other team members, including engineers and quality assurance personnel, to optimize assembly processes and improve product quality.Stay updated on industry trends and emerging technologies to enhance skills and contribute to process improvements.Qualifications:High school diploma or equivalent; technical certification or degree in computer technology or a related field is a plus.Previous experience in computer assembly, repair, or IT support preferred.Strong understanding of computer hardware components and operating systems.Proficient in using hand tools and diagnostic equipment.Excellent problem-solving skills and attention to detail.Ability to work independently as well as part of a team in a fast-paced environment.Strong communication skills and the ability to explain technical concepts to non-technical individuals

Installation and configuration of operating systems like, Windows and OS.Configuring Microsoft Outlook and Outlook Express to user systems.Troubleshooting various network problems like port enabling, crimping.Supporting employees through Remote Desktop & Remote Assistance.Handling LAN issues and basic network issues.Hardware Components replacement and coordinating with vendors.Installing and Configuring Printers and network printers. Knowledge in performing backup and restore.Troubleshooting the PC Assembling, hardware Components Installations and SoftwareInstallations and using the third-party tools and utilities.Troubleshoot software, hardware and network failures, identified root caused, and resolve in a timely and accurate manner.Monitoring both hardware and software systems for errors, updating them regularly to maintain proper functioning.Installing and configuring the peripheral components and drivers.Monitoring performance of Desktops.Hindi Speaking is must

As an Air Ticketing Executive, you will play a vital role in the travel industry by handling customer inquiries and managing ticket reservations effectively.Key Responsibilities:- Customer Interaction: Communicate directly with clients to understand their travel needs and provide relevant flight options.- Ticket Booking: Process flight bookings according to client preferences, ensuring accurate data entry and adherence to the company's policies.- Itinerary Management: Prepare and manage travel itineraries, ensuring all details are correct and clearly communicated to customers.- Problem Resolution: Address and resolve any issues that may arise related to ticketing or travel arrangements in a timely manner.- Follow-Up: Maintain communication with clients after bookings to confirm travel details and provide any necessary updates.- Documentation: Ensure all ticketing-related documents are processed and filed correctly for future reference.Required Skills and Expectations:- You should possess strong communication skills to relay information effectively and assist customers with their queries.- Proficiency in using ticketing software and systems is preferred; training may be provided for suitable candidates.- Attention to detail is crucial, as accurate data entry will be a part of your responsibilities.- You need to be proactive in resolving customer issues and providing excellent service throughout the ticketing process.- A positive attitude and the ability to work in a team environment will help you thrive in this role.Candidates with a passion for travel and customer service are encouraged to apply, regardless of experience level.

Key ResponsibilitiesDesign, develop, and test hardware systems and components.Install, configure, and maintain computer hardware and peripheral devices.Diagnose and troubleshoot hardware-related issues.Conduct performance testing and quality assurance of hardware products.Collaborate with software, production, and engineering teams for system integration.Prepare technical documentation, specifications, and test reports.Perform preventive maintenance and hardware upgrades.Ensure compliance with industry standards and safety regulations.Support manufacturing and production teams in resolving hardware concerns.Evaluate and recommend hardware improvements and new technologies.

We are seeking a Customer Care Executive to join our dynamic team in Nashik. This is a full-time position ideal for individuals with little to no experience who are eager to start their careers in customer service. You will be responsible for enhancing customer satisfaction by providing exceptional service.Key Responsibilities:- Respond to Customer Inquiries: Handle incoming calls and messages from customers, addressing their questions or concerns promptly and effectively.- Provide Product Information: Educate customers about our products or services, ensuring they have the necessary information to make informed decisions.- Resolve Complaints: Actively listen to customer complaints, work to understand their issues, and provide appropriate solutions in a timely manner.- Maintain Customer Records: Accurately document customer interactions and transactions in our system to ensure reliable follow-up and record-keeping.- Collaborate with Teams: Work closely with different teams to resolve customer issues and improve service delivery, providing input on customer feedback.Required Skills and Expectations:- Excellent Communication Skills: Strong verbal and written communication abilities are essential for effectively interacting with customers.- Customer-focused Mindset: A genuine desire to help and serve customers to ensure their experience is positive.- Problem-solving Abilities: Capability to think critically and address challenges creatively while remaining calm under pressure.- Basic Computer Skills: Familiarity with computers and software for documentation and communication purposes.- Team Player: Willingness to work collaboratively with others and contribute to a positive team environment. This role is a great opportunity for anyone looking to develop their career in customer service within a supportive team.

Key ResponsibilitiesProvide first-level and second-level technical support to end users.Install, configure, and maintain desktops, laptops, printers, scanners, and peripheral devices.Troubleshoot hardware, software, network connectivity, and operating system issues.Diagnose and resolve incidents related to Windows, Microsoft 365, email, and business applications.Configure and support user accounts, passwords, and access permissions.Manage IT asset inventory and maintain accurate equipment records.Install software updates, patches, and security applications.Support onboarding and offboarding activities for employees.Escalate complex technical issues to higher-level support teams when required.Maintain helpdesk tickets and document resolutions in accordance with IT procedures.Assist with network troubleshooting, VPN connectivity, and remote user support.Ensure compliance with IT security policies and best practices.

Job Title: Sales Coordinator Experience: 1-3 years of experience in sales coordination/back office (Freshers can apply)Location: Ahmedabad Roles & Responsibilities:-1. Prepare and send quotations, proposals, and invoices to clientsProcess sales orders and ensure timely execution.2. Coordinate with the sales team and customers for order updatesMaintain and update customer database and sales records.3. Support the field sales team with required documents and information.4. Ensure proper documentation and filing of all sales-related data.Skills:-1. Good knowledge of MS Excel, Word, and email communication2. Strong coordination and communication skills3. Attention to detail and accuracy4. Basic understanding of sales processes5. Ability to handle multiple tasks efficientlyQualifications:-Graduate (B.Com, BBA, or any relevant field)Preferred Skills:-1. Experience in CRM/ERP software.2. Customer handling experience.Key Performance Indicators (KPIs):-1. Accuracy of quotations and order processing2. Timely response to clients and sales team3. Order execution efficiency4. Customer satisfaction and follow-up success5. Proper maintenance of records and reports

Job Title : Sales Coordinator Location : Jalandhar Experience : 2 to 5 years Roles & Responsibilities : 1 Coordinate with the sales team and support daily sales activities 2 Handle customer inquiries through calls and emails 3 Prepare customer orders and track delivery status 4 Maintain customer database and records 5 coordinate with other departments for smooth order processing 6 Assist the sales team in meeting sales target Qualifications & Skills : 1 Graduate in B.com / M.com and MBA 2 Basic knowledge of MS excel , word , and email handling 3 Good communication skills 4 Teamwork and customer handling Skills

Job title : Customer Support Services Experience : 0 to 1 year Location : Ludhiana Job Summery We are looking for customer support executive to handle customer queries resolve problems and provide accurate information about product and services Roles and ResponsibilitiesHandle inbound and outbound call handle Maintain records of customer interactionIdentify new client through social media Provide product and services information to customer Resolve customer complaints Respond to customer email and chat through Qualifications and Skills 12 pass / GraduatedBasic computer knowledge Good communication skills Positive attitude Problems solving skills

Service Engineer - Automation Industrial AutomationExperience: 6-9 YearsLocation: PuneHiring Company: Talent Zone ConsultantBrief JD:We are hiring a Service Engineer - Automation with strong experience in industrial automation equipment and control systems. The role involves installation, commissioning, troubleshooting, preventive maintenance and providing technical support to customers at site.Key Responsibilities:Install, commission and service automation systems.Troubleshoot PLC, HMI, VFD, servo and control system issues.Conduct preventive and corrective maintenance.Provide onsite technical support and resolve customer issues.Coordinate with engineering and project teams.Prepare service reports and technical documentation.Travel to customer sites as required.Relevant Skillset:Industrial Automation, Service Engineering, PLC, HMI, VFD, Servo, SCADA, Sensors, Control Systems, Electrical Troubleshooting, Installation, Commissioning, Preventive Maintenance, Field Service, Customer Support

Key Responsibilities:1. Customer Assistance:o Provide support to clients via phone, email, and live chat.o Respond to inquiries related to accounting software, financialstatements, billing, and other accounting-related matters.o Assist clients with troubleshooting and resolving issues promptly.2. Issue Resolution:o Identify, investigate, and resolve customer issues in a timely manner.o Escalate complex issues to higher-level support or specializeddepartments when necessary.o Follow up with clients to ensure their issues are fully resolved andthey are satisfied with the service provided.3. Product Knowledge:o Maintain a thorough understanding of the companys accountingproducts and services.o Stay updated with new features, updates, and changes in accountingregulations.o Educate clients on how to use accounting software and otherfinancial tools effectively.4. Customer Relationship Management:o Build and maintain strong relationships with clients by providingexceptional customer service.o Keep accurate records of customer interactions, issues, andresolutions in the CRM system.o Gather customer feedback and provide suggestions for productimprovements.5. Training and Support:o Conduct training sessions for clients on how to use accountingsoftware and understand financial reports.o Create and update user manuals, FAQs, and other supportdocumentation.o Assist in onboarding new clients and setting up their accountingsystems.6. Team Collaboration:o Work closely with other departments, including accounting, sales,and technical support, to ensure cohesive service delivery.o Participate in team meetings and contribute to the continuousimprovement of customer support processes.Qualifications and Skills: Education:o Bachelors degree in Accounting, Finance, Business Administration,or a related field. Experience:o Previous experience of 2-3 years in customer support or a relatedfield, preferably within the accounting or financial services industry.o Must have Experience with accounting softwares (e.g., QuickBooks,Xero, Capium, Sage) Skills:o Strong understanding of accounting principles and financialstatements.o Excellent communication and interpersonal skills.o Proficiency in using customer support software and CRM systems.o Problem-solving skills and the ability to work under pressure.o Attention to detail and accuracy in handling financial information.Personal Attributes: Professionalism: Demonstrates a high level of professionalism and ethicalstandards. Client-Focused: Committed to providing excellent service and buildingstrong client relationships. Patience: Ability to remain patient and calm while addressing client issuesand concerns. Proactive: Takes initiative to identify and address potential issues beforethey escalate. Team Player: Works well in a team environment and collaborates effectivelywith colleagues.

Sales Executive (Wound Care Patients)Promote and sell NPWD products to wound care patientsEducate patients and caregivers on NPWD usageCoordinate with doctors and nurses for patient identificationMeet monthly sales targetsProvide after-sales support and follow-upBuild strong patient and hospital staff relationshipsMust be patient-focused, target-driven, and well-presentedKnowledge of wound care essentialIF your interested so please share me your cv at hrcps9@gmail.com8370014003