Support Technician Jobs

We are currently hiring Diploma Engineering Freshers & Experienced Candidates for the position of Service Engineer across all locations in Odisha (preferably candidates from their own districts).Company Name: AMCART Technologies Pvt. Ltd.Qualification: Diploma Engineering* Mechanical Engineering* Electrical Engineering* Electronics Engineering* Instrumentation Engineering* Biomedical EngineeringJob Details:Position: Service EngineerLocation: All Over Odisha ( Own District)Salary: 15k - 20k Per MonthBenefits: Fuel Allowance, Food Allowance & Other ReimbursementsMandatory: Bike with Valid DL/LL

# Sales Coordinator - Job Description (Including GeM & Government Orders)## Position**Sales Coordinator**## DepartmentSales## Reporting ToSales Manager / Business Development Manager / Head of Sales---# Job SummaryThe Sales Coordinator is responsible for supporting the sales team by managing customer orders, preparing quotations, coordinating with internal departments, maintaining sales records, and ensuring timely execution of orders. The role also includes handling **Government e-Marketplace (GeM)** transactions, government tenders, institutional orders, documentation, and contract compliance.---# Key Responsibilities### Sales Coordination* Coordinate daily activities of the sales team.* Process customer enquiries, quotations, purchase orders, and sales orders.* Prepare Proforma Invoices (PI), Quotations, Sales Orders, and Contracts.* Maintain customer master data, price lists, and sales documentation.* Coordinate with production, warehouse, logistics, dispatch, and accounts departments.* Ensure timely order execution and delivery.* Follow up with customers regarding order status.* Support the sales team in achieving monthly and annual sales targets.---### Customer Relationship Management* Handle customer enquiries and resolve issues promptly.* Build strong relationships with distributors, dealers, hospitals, institutions, and corporate clients.* Maintain accurate customer communication records.* Coordinate after-sales support.---### Order Processing* Receive and verify Purchase Orders (PO).* Confirm product availability with production.* Coordinate dispatch schedules.* Track shipments until delivery.* Coordinate invoice generation and payment follow-ups.* Handle replacement, return, and complaint coordination.---### GeM (Government e-Marketplace) Responsibilities* Manage the company's GeM Seller Portal.* Upload and update product catalogues on GeM.* Participate in Direct Purchase, L1 Purchase, BOQ bids, Reverse Auction, and Custom Bids.* Search for new GeM opportunities daily.* Prepare and submit bids before deadlines.* Coordinate OEM Authorization, Product Certifications, and Technical Documents.* Monitor bid status and respond to buyer queries.* Process GeM Purchase Orders.* Coordinate invoice generation through GeM.* Manage GeM CRAC (Consignee Receipt & Acceptance Certificate) follow-ups.* Coordinate payment tracking through PFMS and GeM.* Maintain GeM performance ratings and seller compliance.* Ensure all GeM documentation complies with government procurement guidelines.---### Government Tender & Institutional Order Management* Monitor government tender portals and procurement websites.* Identify relevant tender opportunities.* Prepare tender documentation.* Coordinate submission of:* Technical Bid* Commercial Bid* Financial Bid* Prepare compliance documents such as:* GST Certificate* PAN* UDYAM Registration* BIS Certification* ISO Certificates* MSME Certificate* Factory License* Product Test Reports* Authorization Letters* Experience Certificates* Coordinate EMD (Earnest Money Deposit) and Performance Bank Guarantee documentation.* Maintain tender calendars and submission schedules.* Coordinate post-award documentation.* Ensure timely execution of government purchase orders.* Coordinate institutional supply schedules.* Track government payment status.* Maintain records of completed tenders and contract performance.---### Sales Reporting & MIS* Prepare Daily Sales Reports.* Weekly Sales MIS.* Monthly Sales Dashboard.* Territory-wise Sales Analysis.* Product-wise Sales Analysis.* Distributor Performance Reports.* Pending Order Reports.* Outstanding Payment Reports.* GeM Order Status Reports.* Government Tender Status Reports.* Sales Forecast Reports.---### Cross-functional Coordination* Coordinate with:* Production* Quality* Purchase* Warehouse* Dispatch* Finance* Marketing* Customer Service* Ensure smooth order execution from enquiry to payment collection.---# Required Skills### Technical Skills* Advanced Microsoft Excel (Pivot Tables, XLOOKUP/VLOOKUP, Charts, Dashboards)* Microsoft Word & PowerPoint* ERP Software (SAP, Oracle, Microsoft Dynamics, Tally ERP, Busy, etc.)* CRM Software (Zoho CRM, Salesforce, HubSpot)* GeM Portal Management* Government Tender Documentation* Order Processing* MIS Reporting* Sales Analysis* Documentation Management---### Soft Skills* Excellent communication skills* Strong coordination skills* Customer relationship management* Excellent follow-up ability* Time management* Multi-tasking* Problem-solving* Negotiation skills* Attention to detail* Teamwork* Analytical thinking* Ability to work under pressure---# Educational Qualification* B.Com* BBA* BBM* B.Sc* BA* MBA (Preferred)---# Experience* 2-5 years of experience in Sales Coordination, Sales Support, Order Processing, or Customer Support.* Experience handling **GeM Portal**, **Government Tenders**, and **Institutional Orders** is highly preferred.* Experience in Manufacturing, FMCG, Medical Devices, Healthcare, Pharmaceuticals, Consumer Goods, or Industrial Products is an added advantage.---# Key Performance Indicators (KPIs)* Order Processing Accuracy* On-time Order Execution* Quotation Turnaround Time* Customer Response Time* Sales MIS Accuracy* Pending Order Reduction* Payment Follow-up Efficiency* GeM Bid Submission Success Rate* Number of Government Tenders Submitted* Government Order Conversion Rate* GeM Compliance Score* Customer Satisfaction Score* Distributor Support Efficiency* Documentation Accuracy* Sales Team Coordination Effectiveness---# Preferred Candidate Profile* Strong knowledge of the **GeM (Government e-Marketplace)** portal and government procurement procedures.* Experience in managing government tenders, institutional sales, and compliance documentation.* Excellent proficiency in Microsoft Excel and MIS reporting.* Strong organizational skills with the ability to handle multiple priorities.* Ability to coordinate effectively with customers, sales teams, production, logistics, and finance.* Customer-focused with exceptional follow-up and communication skills.* Capable of working independently in a fast-paced manufacturing environment.This role is particularly well-suited for manufacturing companies supplying products to **private distributors, hospitals, institutions, government departments, and public sector organizations**, where seamless coordination of commercial sales, **GeM orders**, and **government tenders** is critical to business success.

As a Customer Care Executive, you will play a vital role in providing excellent support to our customers. Your main goal is to ensure customer satisfaction by addressing inquiries and resolving issues effectively. Key Responsibilities:1. **Customer Support**: Respond to customer inquiries via phone, email, or chat, providing quick and accurate information to help them with their needs.2. **Issue Resolution**: Assist customers in troubleshooting problems, guiding them to solutions while ensuring a positive experience.3. **Record Keeping**: Maintain accurate records of customer interactions and transactions using our software, which helps track issues and follow up effectively.4. **Feedback Collection**: Gather customer feedback on services and products to help improve our offerings and enhance overall customer satisfaction.5. **Collaboration**: Work closely with team members to share insights and solutions, ensuring a smooth flow of information and efficient service.Required Skills and Expectations:To be successful in this role, you should have a high school diploma. Strong communication skills, both verbal and written, are essential. You must be comfortable using computers and handling multiple tasks simultaneously. A customer-oriented mindset and the ability to stay calm under pressure will help you excel. Previous experience in customer service is a plus but not necessary, as training will be provided. A positive attitude and a willingness to learn are key traits we value.

Banquet sales coordination end to end process, Event Planning: Collaborate with clients to understand their needs and preferences for events such as weddings, corporate meetings, and special occasions.Proposal Development: Create detailed event proposals and contracts, outlining services, costs, and logistics

We are seeking a dedicated Customer Support Executive in Baner, Pune, who will assist customers by providing information and addressing their inquiries. Ideal candidates will have a passion for helping others and good communication skills.Key Responsibilities:- Respond to Customer Inquiries: Handle customer questions via phone ensuring prompt and accurate responses to enhance customer satisfaction.- Provide Product Information: Educate customers about our services, guiding them to make informed choices and resolving any issues they may encounter.- Maintain Customer Records: Log customer interactions in our system, ensuring all information is up to date and easily accessible for future reference.- Resolve Complaints: Work to efficiently resolve any customer complaints by identifying the issue and offering appropriate solutions, while maintaining a positive relationship.- Collaborate with Team: Work closely with other departments to improve service quality and share customer feedback for continuous improvement.Required Skills and Expectations:Applicants should have a minimum education level of 10th pass and should ideally have some experience in customer service, although freshers are welcome to apply. Excellent verbal and written communication skills are essential for this role. Candidates must be able to work effectively within a team and possess strong problem-solving abilities. A friendly and patient demeanor is expected when dealing with customer issues, ensuring a positive experience for every client.

Job Duties & ResponsibilitiesAssign translation tasks to the right translators based on language skills and project requirements.Coordinate between clients and translators, resolve issues, and ensure smooth communication.Track project timelines, follow up on deadlines, and ensure timely delivery.Collaborate with internal teams to maintain workflow efficiency.Review deliverables to ensure quality standards and accurate documentation.Arrange document dispatch, source new translators, and maintain ISO compliance.Ensure compliance with MEA, HRD, Embassy, and State authentication guidelines for attestation and apostille cases.Provide timely case updates, maintain records, and prepare daily, weekly, and monthly reports.

We are looking for an Accounts Cum Admin Executive to support our finance and administrative functions in Bindayaka, Jaipur. The ideal candidate will be a motivated individual with 1 to 4 years of experience.Key responsibilities include:1. **Account Management**: Maintain accurate financial records, including invoices, receipts, and payments. Assist in preparing monthly financial statements to ensure all accounts are updated.2. **Data Entry**: Ensure that financial data is entered accurately into accounting software and databases, maintaining the integrity of financial reporting.3. **Office Administration**: Oversee daily office operations, including managing supplies, coordinating schedules, and supporting staff with administrative tasks.4. **Communication**: Act as the point of contact for internal and external stakeholders, addressing inquiries related to accounts and office matters.5. **Reporting**: Prepare various reports as needed, providing insights into financial performance and operational efficiency.The successful candidate will possess strong analytical skills and attention to detail, ensuring accuracy in financial transactions. Proficiency in accounting software is essential. The role requires excellent organizational skills and the ability to manage multiple tasks efficiently. Strong communication skills are necessary for effective collaboration with team members and clients. A graduation degree is required, and candidates should be willing to work from the office in a full-time capacity.

As a Back Office Coordinator in Jaipur, you will play a vital role in ensuring the smooth functioning of our operations. In this position, you will primarily assist with administrative tasks and support the team in achieving their goals.**Key Responsibilities:**- **Data Management:** Maintain and organize important company documents and databases, ensuring easy access and accuracy.- **Communication Coordination:** Liaise between different departments and external partners, facilitating clear and effective communication to meet project deadlines.- **Inventory Tracking:** Monitor office supplies and equipment, making sure that stock levels are adequate and ordering items as needed to prevent disruptions.- **Scheduling:** Assist in organizing meetings, appointments, and travel arrangements, ensuring that all logistics are handled smoothly.- **Reporting:** Prepare regular reports on team performance and operations, contributing to data-driven decision-making within the company.**Required Skills and Expectations:**- You should have 1 to 3 years of experience in a similar role, which will provide you with the necessary understanding of back office operations.- Strong organizational and multitasking skills are essential to manage various tasks efficiently and prioritize effectively.- Good verbal and written communication skills are necessary for interaction with team members and external contacts.- Proficiency in Microsoft Office Suite and familiarity with office management systems will help you perform tasks more effectively.- A proactive attitude and problem-solving capabilities are important, as you will need to address challenges that arise during operations.

Troubleshooting and Support Diagnosing and resolving software issues Providing remote and in-person support Documenting technical issues and solutions Managing software licenses and inventory Monitoring and maintaining network connections Creating and maintaining documentation Escalating complex issues Assign technician if required

Hiring Customer Support Associate - US Banking ProcessLocation: Noida Sector 60 (Work from Office)Education: Graduate / UndergraduateInterview Mode: VirtualProject One - US Blended BankingRole: Customer Support Associate - Voice & ChatDate of Joining: 16th July 2026Shift: 24/7 Rotational (70% Voice 30% Chat)CTC: 51,350In-Hand: 40,800Vegas - US BankingRole: Customer Support Associate - VoiceDate of Joining: 20th July 2026Shift: 24/7 Rotational (100% Voice)CTC: 51,400In-Hand: 42,800Key RequirementsMinimum 1 year of experience in an International Call CenterExperience handling US customers through Voice ProcessExcellent English communication skillsGraduate / Undergraduate can applyImmediate joiners preferredImportant NotesNo cab facility providedWork from Office - Noida Sector 60Virtual interview processSubject Line: Application for Customer Support Associate - Noida

Good communication skills with experience to handle customer complaint and knowledge of computer will be advantage, good salary package with growth

Position: Back Office CoordinatorJob Location: Ahmamau, LucknowWorking Days: 6 DaysSalary: Negotiable

* PART TIME WORK FROM HOME JOB* *Company Name* : TELECONNECT GLOBAL SERVICES *Company Location* : Teleconnect Global Services,Infotech IT Park, Hinjewadi,Pune -411057*Designation* : Customer support executive (CSE)*Gadget required* : Mobile/Laptop/PC*Working hours* : *3-4 hrs in a day ( flexible Timings)*Working days: Monday to Friday*Saturday and Sunday holiday**Salary(* : 15000/-+ INCENTIVES*Identification*: Virtual ID card will be given*3 days process and product related training**NO FEES AND NO INVESTMENT*Join today Regards,HR RECRUITER*TELECONNECT GLOBAL SERVICES*

We are looking for dynamic and dedicated Multi Tasking Staff to join our team. This part-time role is perfect for freshers who have completed their 10th grade education. The work will primarily be done from home, providing a flexible working environment. Below are the key responsibilities and required skills for this position.**Key Responsibilities:**- **General Administrative Support**: Assist in various administrative tasks such as data entry, managing files, and maintaining records to ensure smooth operations.- **Communication Management**: Handle incoming and outgoing communications, including emails and messages, ensuring all queries are addressed promptly.- **Inventory Management**: Help in tracking and managing office supplies and equipment, ensuring that everything is stocked and organized.- **Research Tasks**: Conduct simple research as required, gathering data and information to assist the team in decision-making processes.- **Support Team Members**: Provide support to other team members with their tasks as needed, promoting teamwork and collaboration.**Required Skills and Expectations:**The ideal candidate should be detail-oriented and possess good organizational skills. Basic computer knowledge and familiarity with software such as MS Office are essential. Good communication skills, both written and verbal, are important to succeed in this role. A positive attitude, willingness to learn, and the ability to work independently from home are highly valued. Being a quick learner and adaptable to varying tasks will ensure success in this diverse role.

Detailed Description: 1. Candidate is required to be flexible for work, where Shifts will be for 9 hours, including 1 hour breaks, and the timings will be from Morning 8 to evening 8. Candidate will be aligned in any shift between this 12 hours Window. 2. Candidate need to handle Inbound/Outbound Customer calls primarily, and answer their queries based on their Loans running with us. Hence, good communication skills in written as well as verbal is must. We will be providing all System and process training, as per requirement. 3. Candidates with prior experience in customer care profile will be preferred 4. Any additional language skills will be an added advantage i.e. Telegu /Tamil /Mallayam /Kannada /Gujarati /Marathi.5. This Job is for 7 days a week with 6 weekly Offs in a month and these will be provided as per Roster shared on weekly basis. 6. Candidates with self-conveyance and staying in and near GGN are preferred, since we are not providing transport ( Pick or Drop) 7. Candidate should be flexible to adjust and get trained for any other process as well, which will be as per Organization requirement from time to time.

# Job Description - Field Sales Officer## Position**Field Sales Officer**## DepartmentSales & Marketing## Reports ToArea Sales Manager / Regional Sales Manager## Job SummaryThe Field Sales Officer is responsible for generating sales by appointing distributors, developing retail outlets, maintaining customer relationships, achieving monthly sales targets, collecting market intelligence, and ensuring timely collections. The role requires extensive field travel and regular interaction with distributors, wholesalers, retailers, pharmacies, supermarkets, and institutional customers.## Key Responsibilities### Sales & Business Development* Achieve assigned monthly, quarterly, and annual sales targets.* Develop new business opportunities within the assigned territory.* Appoint and manage distributors, dealers, and wholesalers.* Increase product availability and visibility in retail outlets.* Conduct daily market visits and retailer engagement.* Identify new customers and convert leads into business.* Execute company sales and promotional campaigns.### Distribution Management* Ensure adequate stock availability with distributors.* Monitor secondary sales and retail movement.* Resolve distributor and retailer issues promptly.* Improve market coverage and numeric distribution.### Retail Execution* Visit retailers according to the beat plan.* Ensure proper product display and merchandising.* Monitor competitor pricing, schemes, and activities.* Collect market feedback and customer requirements.### Government & Institutional Sales* Support participation in government tenders.* Follow up on Government e-Marketplace (GeM) inquiries.* Coordinate institutional orders with hospitals, NGOs, educational institutions, and corporate clients.* Assist in documentation required for government and institutional sales.### Sales Coordination* Coordinate with the Head Office regarding order processing.* Follow up on dispatches and deliveries.* Ensure timely submission of sales reports.* Coordinate with finance regarding outstanding payments.### Collection & Receivables* Collect payments within approved credit periods.* Reduce overdue outstanding balances.* Ensure proper documentation of collections.### Reporting* Submit Daily Sales Report (DSR).* Update CRM/ERP/mobile application regularly.* Share competitor activities and market intelligence.* Maintain customer visit records.## Daily Activities* Visit 20-25 retail outlets per day.* Meet distributors and key customers.* Generate new enquiries.* Book primary and secondary orders.* Collect payments.* Submit end-of-day reports.## Key Performance Indicators (KPIs)* Monthly Sales Achievement (%)* New Distributor Appointments* New Retailer Additions* Product Availability* Order Value* Collection Efficiency* Outstanding Control* Beat Plan Adherence* Market Coverage* Customer Retention## Required Qualifications* Any Bachelor's Degree (BBA, B.Com, B.Sc., BA, or equivalent).* MBA in Marketing is preferred.* 1-5 years of field sales experience (FMCG, Healthcare, Personal Care, Consumer Goods, or Medical Products preferred).* Freshers with strong communication skills may also apply.## Skills Required* Excellent communication and negotiation skills.* Strong interpersonal and relationship-building ability.* Territory management.* Distributor management.* Retail sales techniques.* Presentation skills.* Time management.* Problem-solving ability.* MS Excel, Word, and mobile reporting applications.* Basic knowledge of CRM/ERP systems.## Travel Requirements* Extensive travel within the assigned territory.* Must possess a valid two-wheeler driving license.* Own two-wheeler preferred.## Preferred ExperienceExperience in:* FMCG* Hygiene & Personal Care Products* Sanitary Napkins* Medical Devices* Consumer Healthcare* Pharmacy Distribution* Government Sales* GeM Portal* Institutional Sales## Compensation* Fixed Salary + Monthly Sales Incentives* Travel Allowance (TA)* Daily Allowance (DA) (where applicable)* Mobile Reimbursement* Performance Bonuses## Career Growth* Field Sales Officer* Senior Sales Officer* Area Sales Manager* Regional Sales Manager* Zonal Sales Manager* National Sales Manager

We are looking for an Airport Manager to oversee daily operations at the Patna airport. This full-time position is ideal for individuals with a passion for aviation and customer service. Candidates should have a background at least up to the 10th grade, and experience is not required.Key responsibilities include:- **Operational Management:** Ensure that airport operations run smoothly, including check-in, boarding, and baggage handling. This involves coordinating with different teams to provide seamless travel experiences for passengers.- **Customer Service Supervision:** Address passenger inquiries and complaints, making sure that travelers have a pleasant experience. This includes training staff to deliver excellent service.- **Safety and Compliance Oversight:** Monitor airport safety regulations and ensure all staff adhere to security protocols. Regular checks and training sessions will help maintain a safe environment for all.- **Communication Coordination:** Act as a liaison between various airport departments, airlines, and government agencies. Effective communication is essential for resolving issues and enhancing airport operations.Required skills and expectations include:- Strong communication abilities to interact well with passengers, staff, and stakeholders.- Problem-solving skills to address issues quickly and effectively.- Basic computer skills for reporting and documentation.- A positive attitude and a willingness to work in a fast-paced environment.- Flexibility to work various shifts, including weekends and holidays as needed. Ideal candidates are eager to learn and committed to contributing to a positive airport experience.

As an Airport Manager, you will be responsible for overseeing the daily operations of the airport, ensuring a smooth and efficient travel experience for all passengers and staff. This is a full-time position based in the office, and you will work in Asansol.**Key Responsibilities:**- **Manage Airport Operations:** You will oversee the daily activities at the airport, ensuring all processes run smoothly and safely.- **Coordinate with Staff:** Collaborate with airport staff, including security, maintenance, and customer service, to ensure all departments work together effectively.- **Ensure Safety Standards:** Monitor compliance with safety regulations and protocols to maintain a secure environment for passengers and employees.- **Handle Customer Inquiries:** Address any questions or concerns from passengers, providing assistance to enhance their travel experience.- **Liaise with Airlines:** Work closely with various airlines to coordinate flight schedules and operations for timely departures and arrivals.- **Report Incidents:** Document and report any incidents or irregularities that occur at the airport to help resolve issues promptly.**Required Skills and Expectations:**Candidates should have a strong understanding of airport operations and excellent communication skills to interact effectively with both staff and passengers. Problem-solving abilities are crucial for addressing operational challenges. A teamwork-oriented mindset is important for coordinating with diverse groups within the airport. Experience is not required, but a proactive attitude and a willingness to learn are essential for success in this role. Candidates should be punctual and committed to providing outstanding customer service.