Support Technician Jobs

We are looking for a reliable Field Boy to join our team in Okhla, Delhi. This position is suited for motivated individuals with 1 to 3 years of experience who can assist with various field tasks.Key Responsibilities:- **Delivery Management**: The Field Boy will be responsible for picking up and delivering materials to various locations. Timely and accurate deliveries are essential to ensure smooth operations.- **Field Support**: Assisting senior staff in day-to-day tasks, including loading and unloading goods. Physical stamina and the ability to follow instructions are crucial for this role.- **Maintenance of Vehicles**: The Field Boy will help with the upkeep of the delivery vehicles, ensuring they are clean and well-maintained. This includes basic checks before and after use.- **Communication**: He will interact with clients and vendors regularly, requiring good communication skills to ensure clarity and professionalism.Required Skills and Expectations:Candidates must have completed at least the 12th grade and possess a strong sense of responsibility. The ideal candidate should be physically fit due to the nature of the job, which involves lifting and carrying items. A good understanding of local geography and routes in Delhi is desirable for effective delivery planning. Punctuality and a positive attitude towards work and colleagues are essential for success in this role.

Key Responsibilities- Workshop ManagerMaterial Handling & Loading: Move raw materials, semi-finished parts, and finished goods between storage areas and processing stations. Assist with loading and unloading delivery vehicles.Technician Assistance: Help senior technicians and machinists by holding materials in place, fetching specific tools, and clearing scrap or waste materials during operations.Housekeeping & 5S Maintenance: Clean workbenches, sweep workshop floors, clear oil spills, and dispose of industrial waste or metal shavings safely to maintain strict 5S/safety standards.Tool & Asset Management: Ensure all hand tools, power tools, and measuring instruments are cleaned, lubricated, and returned to their designated storage bins or shadow boards after use.Basic Maintenance Support: Perform basic upkeep tasks, such as topping up machine coolants/lubricants, changing gas cylinders, or assisting with minor facility repairs.

As a Back Office Coordinator, you will play a crucial role in ensuring the smooth operations of our office in Muzaffarnagar. Your primary responsibilities will include:- **Administrative Support**: Assist in general office tasks such as filing, data entry, and managing correspondence to ensure efficient office operations.- **Coordination of Activities**: Organize and coordinate meetings, appointments, and travel arrangements for team members, keeping track of schedules and maintaining calendars.- **Communication Management**: Handle incoming calls and emails, responding to inquiries and directing them to the appropriate departments or team members.- **Documentation Handling**: Prepare, review, and maintain accurate records and reports, ensuring all documentation is up to date and easily accessible.- **Inventory Management**: Monitor and manage office supplies, placing orders as needed to ensure all resources are available for staff.To succeed in this role, you should have:- A Bachelors degree in Arts, Commerce, or a relevant professional qualification.- 1 to 2 years of experience in a similar role, demonstrating your ability to manage various tasks efficiently.- Strong organizational skills, able to prioritize tasks and handle multiple responsibilities simultaneously.- Excellent communication skills, both verbal and written, to interact effectively with team members and clients.- Proficiency in basic computer applications, including MS Office, to facilitate your daily tasks and responsibilities. We are looking for a proactive and detail-oriented individual who can contribute positively to our team dynamics.

We are expanding our US Healthcare Call Center Operations and are looking for experienced Call Center Leads and Calling Executives to support our clients Service Coordination Department.Role Overview:The selected candidates will be responsible for managing inbound and outbound calls related to patient therapy referrals. This is a core process that directly supports a #US Certified Healthcare Agency.Key Responsibilities:Inbound & Outbound Calling Handle all incoming patient calls to the office Make outbound calls to patients regarding: Confirmation of referral receipt for therapy Notification when a therapist is assigned Follow-up calls if therapists are unable to reach the patient Collection of additional details related to complaints or service issuesCoordination & Documentation Document all interactions accurately in the Electronic Medical Records (#EMR) system Monitor and respond to emails related to assigned geographical regions Coordinate with therapists and the CHHA team through email communicationLead-Level Responsibilities (Lead Role) Oversee the calling team Required Skills 2-10 years of experience for Executive roles Strong US English accent and excellent communication skills Prior experience in #UShealthcare, home health, or medical calling preferred Good understanding of patient communication etiquette Ability to work in US time zones (if required) Experience documenting cases in EMR is an added advantageWhy Join Us? Opportunity to work directly with US-based healthcare operations Stable, long-term project Growth opportunities into supervisory and client-facing roles Professional and structured work environmentSubject: Application - Call Center Executive / Lead (US Healthcare)

We are looking for a Desktop Support Engineer to join our team in Coimbatore Bypass, Coimbatore. The ideal candidate will have 1 to 7 years of experience, and an educational background in I.T.I. This role requires a male candidate and involves working from our office.As a Desktop Support Engineer, you will be responsible for providing technical support to our employees. Key responsibilities include diagnosing and fixing hardware and software issues. This involves troubleshooting problems with desktop computers, printers, and other peripherals to ensure they operate smoothly. You will also be tasked with installing and configuring new systems. This means setting up computers with the necessary software and tools that employees need for their work. Another important part of the role is maintaining inventory of IT assets. You will keep track of equipment and assist in managing software licenses to ensure compliance and availability.To succeed in this role, you should have strong problem-solving skills and knowledge of operating systems and applications. Proficiency in network configurations and security protocols is essential. Additionally, good communication skills are important as you will interact with employees to understand their technical issues. We expect the candidate to be proactive, detail-oriented, and able to work independently while also being part of a team. A commitment to providing excellent customer service is crucial for this position.

Job SummaryWe are looking for a motivated and organized Sales Coordinator to support the sales team by managing client communication, maintaining sales records, coordinating follow-ups, and ensuring smooth day-to-day sales operations.Key ResponsibilitiesCoordinate with sales team and clients for daily operationsHandle customer inquiries through calls, emails, and WhatsAppMaintain sales reports, client database, and follow-up recordsPrepare quotations, invoices, and sales-related documentsSupport sales executives in achieving targetsFollow up with leads and existing clientsCoordinate with internal departments for order processingUpdate data in Excel and CRM softwareEnsure timely response to customer requirementsRequired SkillsGood communication skillsBasic knowledge of MS Excel and computer operationsStrong coordination and follow-up skillsAbility to handle multiple tasksProfessional and positive attitude

To manged Customer care about our company products and to resolved question of products and the details of list and to attend weekly Zoom Meeting.

Handling onsite service calls for branded Laptop, Desktop & Monitor

Perform system builds, software deployment, installation, configuration, and troubleshooting of applications. Install, configure, repair, and troubleshoot desktop/laptop hardware and local & network printers. Troubleshoot hardware issues (Dell / HP / Lenovo preferred). Coordinate with vendors for hardware repair, replacement, and warranty support. Maintain IT asset inventory for laptops, desktops, accessories, and peripherals. Maintain list of all IT assets and ensure proper inventory handling. Vendor management and coordination for IT procurement and support activities.

As a Customer Support Executive, you will be a vital part of our team, helping to ensure that customers receive top-notch service. You will interact directly with customers to assist them with their inquiries and resolve any issues they may have.**Key Responsibilities:**- **Respond to Customer Inquiries:** Address customer questions via phone, email, or chat, ensuring that all inquiries are handled efficiently and professionally.- **Resolve Issues:** Handle customer complaints and issues by providing solutions or escalating them to the appropriate department for further assistance.- **Maintain Records:** Keep accurate records of customer interactions, transactions, and feedback to track issues and improve service quality.- **Provide Product Information:** Educate customers about our products and services, helping them make informed decisions and ensuring their satisfaction.- **Follow Up:** Conduct follow-ups with customers to ensure their issues have been resolved and that they are satisfied with the service provided.**Required Skills and Expectations:**- **Communication Skills:** You should have strong verbal and written communication skills to interact with customers clearly and professionally.- **Problem-Solving Ability:** The role requires you to think quickly and resolve issues effectively, so a solution-oriented mindset is essential.- **Team Player:** Collaboration with colleagues and other departments is important, so you must be able to work well in a team environment.- **Basic Computer Proficiency:** Familiarity with computers and common software applications is necessary to manage customer inquiries and support tools.- **Positive Attitude:** A friendly and patient demeanor is crucial to provide excellent customer service and maintain a positive experience for our clients.

As a Service Engineer based in Bangalore, you will be responsible for ensuring the proper functioning and maintenance of equipment and systems. You will work closely with clients to troubleshoot and resolve technical issues. We are looking for passionate and motivated candidates with a diploma in engineering and a strong willingness to learn.**Key Responsibilities:**- **Equipment Maintenance:** Perform regular checks and maintenance on machinery and systems to ensure they operate efficiently and effectively.- **Troubleshooting:** Identify and resolve technical issues by analyzing problems and implementing solutions quickly to minimize downtime for clients.- **Client Support:** Provide support and guidance to clients on equipment usage, offering training where necessary to ensure optimal performance.- **Documentation:** Maintain accurate records of service activities, repairs, and inspections to ensure compliance and facilitate future reference.- **Field Visits:** Travel to client sites as needed to conduct on-site diagnostics and repairs, ensuring high customer satisfaction.**Required Skills and Expectations:**- Candidates should have a diploma in engineering or a related field, with a strong understanding of technical concepts.- Strong problem-solving skills are essential, as you will need to analyze issues and propose effective solutions.- Good communication skills are important for explaining technical details to clients and collaborating with team members.- A positive attitude and eagerness to learn are vital, especially for those with 0-5 years of experience in the field.- Ability to work effectively in a team and independently, managing time and tasks efficiently in a fast-paced environment.

*Technical Support Executive* Jaipur Avenging Security Pvt LtdWe are hiring for the role of Technical Support Executive. Freshers as well as experienced candidates are welcome to apply. Training will be provided for 10 days.*Skills Required:*Basic Excel & formulasInternet surfingClient handlingOperating CRM/software applicationsBasic troubleshooting mindset*Work Responsibilities:*Perform Excel-related tasks and formulasGive software demos to clients via Google Meet or physical meetingsProvide training to clients on our software/productsInstall and configure products/softwareFind bugs/issues in software and prepare reports Experience: Fresher to 1+ Year (All accepted) Location: Jaipur

As a Service Coordinator in Cuttack, India, you will play an essential role in connecting customers with service solutions. This position is ideal for individuals with 0-3 years of experience who are eager to contribute and learn in a team environment. Key Responsibilities:- **Customer Interaction**: Communicate with customers to understand their service needs and address any concerns they may have. This will help ensure high levels of customer satisfaction.- **Scheduling Services**: Organize and schedule service appointments based on customer requirements and technician availability, ensuring timely service delivery.- **Documentation Management**: Maintain accurate records of customer interactions, service requests, and follow-ups. This is crucial for tracking progress and ensuring efficient operations.- **Coordination with Technicians**: Collaborate with service technicians to ensure they have the necessary information and resources to complete their tasks effectively.Required Skills and Expectations:Candidates must have completed I.T.I. and possess strong communication skills to interact effectively with customers and team members. You should be organized, detail-oriented, and able to manage multiple tasks at once. A proactive attitude towards problem-solving is essential, along with a willingness to learn and adapt in a fast-paced environment. Being a team player is important, as well as having the ability to work independently when required.

We are looking for a Customer Support Representative to join our team in Vadodara. This role is ideal for individuals with a passion for helping others, whether you are starting your career or bringing some experience. You will assist customers with their inquiries and ensure their satisfaction, contributing to a positive experience.Key Responsibilities:- **Assist Customers:** Respond to customer inquiries via phone, email, or chat, providing prompt and clear answers to their questions.- **Resolve Issues:** Identify and troubleshoot customer problems, working to resolve issues quickly and efficiently while maintaining a positive attitude.- **Document Interactions:** Keep accurate records of customer interactions and feedback in our systems to help improve services and products.- **Collaborate with Team:** Work closely with other team members and departments to share information and ensure that customers receive the best support possible.Required Skills and Expectations:Candidates should have good communication skills in English and preferably one or more local languages. A friendly and patient demeanor is essential, as you will deal with various customer inquiries. Ability to work well under pressure, strong problem-solving skills, and a willingness to learn are crucial for this role. A basic understanding of computers and navigating software applications is also necessary. You should be a team player, eager to assist others, and committed to delivering a high level of customer service.

Urgent requirement for the position below:-CSE(customer support executive) domestic process BPO.Need good communication skills experience- minimum 6 month Salary :- 17k (14k inhand + 3k incentive)Timing:- 9:00am-6:00pm (1 hour break)Week off:- RotationalNational HolidaysContact Us-Ritika Malviya 6263272193Please share with the references who need a job.Address:- Xtranet Technologies Pvt Ltd Z-24 in front of vishal mega mart zone1MPnagarbhopal

Urgent requirement for the position below:-CSE(customer support executive) domestic process BPO.Need good communication skills Language preference- Telugu, Kannada Freshers and experienced both can apply.Salary :- 12k To 15kTiming:- 9:00am-6:00pm (1 hour break)Week off:- RotationalNational HolidaysContact Us-Ritika Malviya 6263272193Please share with the references who need a job.Address:- Xtranet Technologies Pvt Ltd Z-24 in front of vishal mega mart zone1MPnagarbhopal

Key ResponsibilitiesQuery Management: Responding to customer inquiries regarding product features, pricing, and availability in a timely manner.Complaint Resolution: Handling and resolving customer complaints by identifying the root cause and offering appropriate solutions or alternatives.Service Coordination: Collaborating with internal departments (Logistics, Technical Support, or Finance) to track orders or process refunds.Record Keeping: Maintaining detailed records of customer interactions, comments, and actions taken in a CRM (Customer Relationship Management) system.Feedback Collection: Proactively gathering customer feedback to help the product and marketing teams improve the overall user experience.Upselling/Cross-selling: Identifying opportunities to suggest related products or service upgrades that might benefit the customer (soft-selling).

Key ResponsibilitiesTechnical Design & Drafting: Using CAD software to create layouts for Medical Gas Pipeline Systems (MGPS), nurse call systems, or ambulance interior configurations.Site Supervision: Managing on-site installation teams (technicians, welders, and fitters) to ensure work meets ISO and AIS-125 safety standards.Project Scheduling: Developing timelines (Gantt charts) to ensure hospital wings or ambulance fleets are delivered on time.Quality Control & Testing: Conducting pressure tests on gas lines and load-testing stretchers/cots before handover to the client.Procurement Coordination: Working with the supply chain to ensure specialized medical-grade materials (like degreased copper pipes or reinforced alloys) are available on-site.Regulatory Compliance: Ensuring every aspect of the project adheres to healthcare building codes and medical device regulations.

Installation and Commissioning: Install new equipment at customer sites. This involves setting up the machinery, connecting it to power and networks, and performing initial tests to ensure it is fully functional.Preventive and Corrective Maintenance: Perform routine maintenance and inspections to prevent breakdowns. When a machine fails, they diagnose the problem and perform on-site repairs, replacing faulty parts as needed.Troubleshooting and Diagnostics: Use a variety of diagnostic tools and their technical knowledge to identify the root cause of equipment malfunctions. They must be skilled in troubleshooting mechanical, electrical, and software issues.Customer Support and Training: Provide technical support to customers and train them on how to properly operate and maintain the equipment. They are responsible for ensuring a high level of customer satisfaction.Documentation and Reporting: Maintain detailed records of all service calls, repairs performed, and parts used. They also prepare service reports and provide feedback to engineering and product teams to help improve future products.