Support Technician Jobs

Job Title: Service CoordinatorDepartment: Service / OperationsGender: FemaleQualification:Any GraduationExperience: 1-2 years of relevant experience preferredLocation: RavetEmployment Type: Full-timeOn site We are looking for a Service Coordinator to manage communication and coordination between customers, technicians, and team. The candidate will be responsible for handling service requests, scheduling technician visits, following up on pending jobs, addressing customer queries, and ensuring timely completion of service activities.Key Responsibilities Coordinate with technicians and assign service jobs based on customer requirements. Schedule and coordinate technician visits and customer appointments. Handle incoming customer calls and service-related queries. Register customer complaints and coordinate with the concerned technician/team for resolution. Follow up with technicians regarding pending and ongoing service jobs. Keep customers informed about technician visits, job status, and servi ce progress. Coordinate with customers to confirm appointments and service requirements. Take customer feedback after completion of service work. Maintain accurate service records, customer details, complaint records, and follow-up information. Monitor pending service requests and ensure timely closure. Coordinate effectively between customers, technicians, and management. Escalate unresolved customer issues to the appropriate team or management. Perform other service coordination and administrative tasks as required.Required Skills Excellent verbal communication skills. Polite, professional, and customer-friendly telephone manner. Good coordination and follow-up skills. Basic computer knowledge, including MS Office and email. Good problem-solving and multitasking abilities. Ability to handle customer complaints professionally. Ability to manage multiple service requests and follow-ups. Positive attitude and willingness to learn. Ability to work effectively with technicians, customers, and internal teams. Freshers with good communication skills and a willingness to learn are welcome to apply. Candidates with 1-2 years of experience in service coordination, customer support, telecalling, or a similar role will be preferred.

We are looking for an organized and proactive Operations Services Coordinator to support operational work orders, vendor coordination, service documentation, invoice processing, compliance tracking, and operational reporting. The role will act as a coordination point between Site Operations, Procurement, Accounts Payable, and external suppliers to ensure work orders are completed, properly documented, invoices are supported, and open issues are followed up and closed on time.The ideal candidate should have strong coordination and follow-up skills, good knowledge of MS Excel and reporting, and the ability to manage multiple stakeholders, vendors, and operational activities independently.Key Responsibilities:Manage and track operational work orders from assignment through completion and final closure.Monitor open, aging, and overdue work orders and follow up with relevant teams and vendors.Verify work order completion and ensure all required documentation and approvals are available.Coordinate with suppliers regarding pending work, service updates, corrective actions, and deliverables.Maintain updated vendor contacts, communication records, and escalation details.Ensure suppliers submit service reports and follow up on missing or delayed documentation.Coordinate with Site Operations and vendors to resolve incomplete or inaccurate service documentation.Support invoice processing by ensuring completed work orders have the required supporting documents.Track invoice aging, payment status, discrepancies, and unresolved disputes.Coordinate with Accounts Payable, Procurement, Site Operations, and suppliers to resolve invoice-related issues.Prepare and maintain weekly and monthly operational reports, dashboards, and scorecards.Track vendor response time, work order completion, service-report compliance, and other performance metrics.Identify recurring vendor or site-level issues and escalate them to the appropriate stakeholders.Support vendor performance reviews and prepare data for periodic business reviews.Monitor site-level compliance with established processes, SOPs, documentation requirements, and service timelines.Maintain accurate operational records and ensure timely escalation and closure of pending actions.Required Skills & Qualifications:Bachelor's degree or equivalent qualification preferred.2-5 years of experience in operations coordination, vendor management, facilities coordination, procurement support, work order management, or service administration.Strong hands-on knowledge of MS Excel, including tracking, reconciliation, reporting, and data analysis.Experience in vendor coordination and cross-functional stakeholder management.Good understanding of invoice workflows and Accounts Payable coordination.Experience preparing MIS reports, dashboards, KPIs, or vendor performance reports.Strong organizational and time-management skills.Excellent follow-up and communication skills.Ability to identify discrepancies, track exceptions, and ensure timely resolution.Strong attention to detail and accuracy.Ability to work independently and manage multiple tasks and deadlines.Good judgment to resolve routine issues and escalate critical or unresolved matters appropriately.Experience with ERP, CMMS, or other work order management systems will be an advantage.Experience in data center, critical infrastructure, facilities management, or procurement operations will be an added advantage.

Experienced support staff are required to manage computer and printer maintenance across Kolkata from 11:00 AM to 5:00 PM. Candidates must possess proven hands-on expertise in OS deployment, network configurations, and physical hardware assembly.Key responsibilities during this daytime shift include: Hardware diagnostics for desktops and laptops. Printer fleet servicing, covering cartridge replacements, paper-jam resolutions, and shared IP network setups. Prompt on-site assistance to minimize corporate client downtime.Ideal candidates should hold a degree or diploma in hardware engineering along with strong problem-solving skills to efficiently resolve technical issues within this specified service window.

URGENT HIRING: 100% Work From Home Opportunity with Instamart! Remote Bhoomi Consultancy lekar aaya hai ek aur behtareen Work From Home job opportunity freshers aur experienced dono candidates ke liye! Agar aap ghar baithe ek stable process mein kaam karna chahte hain, toh turant apply karein. Job Details & Process:* Role / Process: Instamart Chat Support (90% Chat + 10% Calling)* Location: 100% Work From Home (Pan India)* Salary: 13,000 (Fixed In-Hand)* Batch Starts: Upcoming Monday Work Schedule:* Shift: 8 Hours Rotational Shift + 1 Hour Break* Working Days: 6 Days Working 1 Rotational Week Off* Training: 15 Days Structured Training Provided System / Technical Requirements:* Operating System: Windows 10 Pro* Processor: Intel Core i3 / i5 Processor* RAM: Minimum 8 GB RAM* Stable Internet / Wi-Fi Connection Key Benefits:* 100% Work From Home comfort* Stable process with career growth* Supportive management and training team* Immediate Joining - Limited Seats How to Apply?Interested candidates apna updated resume turant WhatsApp par share karein ya direct update channel join karein:* WhatsApp Contact: +91 7000426326* Direct Updates Channel: https://whatsapp.com/channel/0029VbC1onl6hENwbXlAr01D(Message format: Interested for Instamart WFH along with your resume)#WorkFromHome #WorkFromHomeJobs #RemoteJobs #RemoteWork #WFHIndia #Instamart #SwiggyInstamart #ChatProcess #NonVoiceJobs #VoiceProcess #CustomerSupport #CustomerServiceJobs #BPOJobs #Recruitment #RemoteBhoomi #RemoteBhoomiConsultancy #FresherJobs #FreshersHiring #ExperiencedHiring #ImmediateJoining #JobSearch #HiringNow #UrgentHiring #JobAlert #PartTimeJobs #FullTimeJobs #MadhyaPradeshJobs #MPJobs #BhopalJobs #IndoreJobs #JabalpurJobs #DelhiJobs #NoidaJobs #GurgaonJobs #BangaloreJobs #HyderabadJobs #MumbaiJobs #PuneJobs #JobsInIndia #GharSeKaam

We are seeking a Customer Care Executive to join our team in Delhi NCR. This is a full-time, work-from-home position open to both freshers and candidates with 0 to 2 years of experience. The Customer Care Executive will primarily engage with customers to resolve inquiries and provide support. Responsibilities include answering customer calls and emails, addressing queries effectively, and providing accurate information about products and services. You will also be responsible for maintaining customer records and ensuring their satisfaction with our services.To be successful in this role, you should possess strong communication skills, both verbal and written, and have the ability to listen actively to customer concerns. Familiarity with customer support software and basic computer skills are expected. A positive attitude and a commitment to resolving issues promptly will contribute greatly to your success.This position does not require any specific fieldwork or travel; however, having a reliable computer and internet connection is essential for your home office setup. The work schedule may involve shifts, so flexibility in working hours and days is required. If you have a passion for helping others and are looking to start your career in customer support, this opportunity is perfect for you.

We are looking for a dedicated Hardware Engineer to join our team in West Mambalam, Chennai. This role is ideal for recent graduates and those with up to four years of experience who are eager to develop their skills in hardware design and development. nnAs a Hardware Engineer, your key responsibilities will include:nn- Design and Development: Create hardware designs for new projects, ensuring they meet required specifications and standards.n- Testing and Validation: Conduct tests on prototypes and finished products to identify issues and ensure functionality before release.n- Documentation: Maintain detailed documentation of engineering processes, designs, and modifications for future reference and compliance.n- Collaboration: Work closely with other engineers and team members to share ideas, solve problems, and deliver effective hardware solutions.nnTo succeed in this role, candidates should have a diploma in a relevant field and possess strong analytical skills. Attention to detail and the ability to troubleshoot technical issues are essential. Familiarity with hardware design software and basic electronics principles will be advantageous. We expect you to be proactive in learning and adapting to new technologies, and able to work effectively in a team environment. Strong communication skills will also help you collaborate with colleagues and present your ideas clearly.

We are looking for a skilled and responsible Laptop Repair Engineer who can diagnose, troubleshoot, and repair laptops and desktops efficiently. The candidate should have practical knowledge of hardware troubleshooting, motherboard diagnostics, component replacement, and operating system installation.Key ResponsibilitiesDiagnose and repair laptops and desktop computers from various brands, including HP, Dell, Lenovo, Acer, Asus, and Apple MacBook.Perform hardware troubleshooting, including motherboard faults, power issues, charging problems, overheating, and display issues.Diagnose motherboard-level faults and perform component-level repairs wherever technically feasible.Replace laptop screens, keyboards, batteries, hinges, DC jacks, RAM, SSDs, and other hardware components.Perform RAM and SSD upgrades, operating system installation, driver installation, and software troubleshooting.Diagnose booting issues, BIOS/UEFI problems, BSOD errors, and system performance issues.Perform preventive maintenance, internal cleaning, thermal paste replacement, and overheating-related repairs.Maintain accurate job sheets, diagnosis reports, repair status, and parts consumption records.Communicate technical issues, repair estimates, and turnaround times clearly to the team and customers.Handle customer devices, accessories, data, and confidential information responsibly.Follow company SOPs, quality standards, and service warranty policies.Maintain an organized and clean repair workstation.Required Technical SkillsPractical knowledge of laptop and desktop hardware.Experience in laptop disassembly and reassembly.Understanding of motherboard circuits, power rails, and basic electronic components.Knowledge of BIOS programming and troubleshooting is an advantage.Experience with Windows installation, drivers, software troubleshooting, and data backup.Ability to use a multimeter and other diagnostic tools.Knowledge of MacBook repair, chip-level troubleshooting, and schematic/boardview tools is an added advantage.Eligibility CriteriaITI, Diploma, or relevant technical training preferred; candidates with strong practical experience may also apply.1-3 years of hands-on laptop repair experience preferred.Strong troubleshooting and problem-solving skills.Honest, punctual, disciplined, and willing to learn.Ability to work independently and within a technical team.Performance ExpectationsAccurate diagnosis and minimal repeat repairs.Timely completion of assigned service jobs.Proper documentation of diagnosis, parts used, and repairs performed.Responsible handling of customer devices and company inventory.Compliance with repair quality standards and customer data privacy.

We are seeking an Information Technology Executive based in Janakpuri, Delhi, who has 2 to 5 years of experience and holds an I.T.I. qualification. This full-time role requires an individual who can work effectively in an office environment.nnThe Information Technology Executive will be responsible for managing and supporting the company's IT infrastructure. This includes troubleshooting hardware and software issues, ensuring network connectivity, and maintaining system security. The executive will also assist in the installation and configuration of new systems, making sure that all technology-related tasks are completed efficiently.nnKey responsibilities include:nn1. Technical Support: Provide timely assistance to employees regarding IT-related problems, ensuring minimal downtime and effective solution implementation.n2. System Maintenance: Regularly check and maintain hardware and software to ensure all systems function smoothly and securely.n3. Network Administration: Monitor and manage network systems, troubleshooting issues as they arise to maintain connectivity and efficiency.nnThe ideal candidate should possess a strong understanding of computer systems and network protocols, along with excellent problem-solving skills. Effective communication is essential to collaborate with team members and provide user support. A proactive approach to tasks and a willingness to learn new technologies will also be valued. The ability to work independently and as part of a team is crucial for success in this role.

WE'RE HIRING CUSTOMER SERVICE ASSOCIATE INTERNATIONAL BANKING - CHAT PROCESS Location: Sector 62, Noida. Process: International Banking - Chat Position: Customer Service Associate ELIGIBILITYGraduate / UndergraduateMinimum 6 months International BPO Chat experienceInternational Chat experience is mandatoryStrong written English / C1 proficiencyGood grammar, typing & customer-handling skills KEY RESPONSIBILITIESHandle customer queries through chatProvide quick & accurate resolutionsDeliver premium customer experienceMaintain quality & compliance standardsMaintain customer interaction records SALARY30% hike of salary Typing: 35 WPM 90% Accuracy SHL: 70% IMPORTANT Notice Period: 0-5 Days Hiring Zone: Within 30 KM Uttam Nagar & Dwarka excluded Cab available within eligible zone Relocation candidates not considered International Voice + Chat candidates can be considered APPLY NOW - 6393317658

Job descriptionHandle customer queries and provide timely resolutions.Coordinate with customers, operations, and internal teams.Provide shipment updates and maintain regular communication with clients.Required Candidate profilePrepare and maintain customer-related reports and records.Ensure high levels of customer satisfaction.Coordinate with shipping lines, agents,

Key Responsibilities:1. Customer Assistance:o Provide support to clients via phone, email, and live chat.o Respond to inquiries related to accounting software, financialstatements, billing, and other accounting-related matters.o Assist clients with troubleshooting and resolving issues promptly.2. Issue Resolution:o Identify, investigate, and resolve customer issues in a timely manner.o Escalate complex issues to higher-level support or specializeddepartments when necessary.o Follow up with clients to ensure their issues are fully resolved andthey are satisfied with the service provided.3. Product Knowledge:o Maintain a thorough understanding of the companys accountingproducts and services.o Stay updated with new features, updates, and changes in accountingregulations.o Educate clients on how to use accounting software and otherfinancial tools effectively.4. Customer Relationship Management:o Build and maintain strong relationships with clients by providingexceptional customer service.o Keep accurate records of customer interactions, issues, andresolutions in the CRM system.o Gather customer feedback and provide suggestions for productimprovements.5. Training and Support:o Conduct training sessions for clients on how to use accountingsoftware and understand financial reports.o Create and update user manuals, FAQs, and other supportdocumentation.o Assist in onboarding new clients and setting up their accountingsystems.6. Team Collaboration:o Work closely with other departments, including accounting, sales,and technical support, to ensure cohesive service delivery.o Participate in team meetings and contribute to the continuousimprovement of customer support processes.Qualifications and Skills: Education:o Bachelors degree in Accounting, Finance, Business Administration,or a related field. Experience:o Previous experience of 2-3 years in customer support or a relatedfield, preferably within the accounting or financial services industry.o Must have Experience with accounting softwares (e.g., QuickBooks,Xero, Capium, Sage) Skills:o Strong understanding of accounting principles and financialstatements.o Excellent communication and interpersonal skills.o Proficiency in using customer support software and CRM systems.o Problem-solving skills and the ability to work under pressure.o Attention to detail and accuracy in handling financial information.Personal Attributes: Professionalism: Demonstrates a high level of professionalism and ethicalstandards. Client-Focused: Committed to providing excellent service and buildingstrong client relationships. Patience: Ability to remain patient and calm while addressing client issuesand concerns. Proactive: Takes initiative to identify and address potential issues beforethey escalate. Team Player: Works well in a team environment and collaborates effectivelywith colleagues.

Sales Executive (Wound Care Patients)Promote and sell NPWD products to wound care patientsEducate patients and caregivers on NPWD usageCoordinate with doctors and nurses for patient identificationMeet monthly sales targetsProvide after-sales support and follow-upBuild strong patient and hospital staff relationshipsMust be patient-focused, target-driven, and well-presentedKnowledge of wound care essentialIF your interested so please share me your cv at hrcps9@gmail.com8370014003

Job Title: Sales Coordinator Experience: 1-3 years of experience in sales coordination/back office (Freshers can apply)Location: Ahmedabad Roles & Responsibilities:-1. Prepare and send quotations, proposals, and invoices to clientsProcess sales orders and ensure timely execution.2. Coordinate with the sales team and customers for order updatesMaintain and update customer database and sales records.3. Support the field sales team with required documents and information.4. Ensure proper documentation and filing of all sales-related data.Skills:-1. Good knowledge of MS Excel, Word, and email communication2. Strong coordination and communication skills3. Attention to detail and accuracy4. Basic understanding of sales processes5. Ability to handle multiple tasks efficientlyQualifications:-Graduate (B.Com, BBA, or any relevant field)Preferred Skills:-1. Experience in CRM/ERP software.2. Customer handling experience.Key Performance Indicators (KPIs):-1. Accuracy of quotations and order processing2. Timely response to clients and sales team3. Order execution efficiency4. Customer satisfaction and follow-up success5. Proper maintenance of records and reports

Job Title : Sales Coordinator Location : Jalandhar Experience : 2 to 5 years Roles & Responsibilities : 1 Coordinate with the sales team and support daily sales activities 2 Handle customer inquiries through calls and emails 3 Prepare customer orders and track delivery status 4 Maintain customer database and records 5 coordinate with other departments for smooth order processing 6 Assist the sales team in meeting sales target Qualifications & Skills : 1 Graduate in B.com / M.com and MBA 2 Basic knowledge of MS excel , word , and email handling 3 Good communication skills 4 Teamwork and customer handling Skills

Job title : Customer Support Services Experience : 0 to 1 year Location : Ludhiana Job Summery We are looking for customer support executive to handle customer queries resolve problems and provide accurate information about product and services Roles and ResponsibilitiesHandle inbound and outbound call handle Maintain records of customer interactionIdentify new client through social media Provide product and services information to customer Resolve customer complaints Respond to customer email and chat through Qualifications and Skills 12 pass / GraduatedBasic computer knowledge Good communication skills Positive attitude Problems solving skills