Support Technician Jobs

HIRING ALERT - HT MEDIA Location: Gurgaon Position: Customer Support Executive Salary: Up to 28,000 + Incentives Qualification: 12th Pass / GraduateExperience Requirements: Freshers - Excellent English Communication Mandatory Experienced - Conversational English Shift: Day Shift Job Type: Full-Time Freshers & Experienced Both Can Apply! Contact: Rajan Sharma 8595974460

- Job responsibilities- Answer incoming calls and WhatsApp enquiries.- Collect customer and device information.- Create CRM entries and service job sheets.- Schedule appointments and pickup/drop.- Send quotations after technical approval.- Follow up on pending approvals and payments.- Coordinate with engineers and onsite technicians.- Collect feedback and request reviews.- Maintain customer records and daily reports.Required skills- Good Hindi and English communication.- Basic computer and Excel knowledge.- WhatsApp Business handling.- CRM knowledge preferred.- Professional customer handling.Performance targets- First response within 5 minutes during working hours.- 100% enquiry registration.- 100% pending quotation follow-up.- No unrecorded customer commitments.

Join our team as a Chat Process Executive, where you will engage directly with customers via chat. This part-time role is ideal for fresh graduates looking to start their careers in customer service from the comfort of their home in Mumbai.nnKey Responsibilities:nn1. Customer Engagement: Interact with customers through chat to address inquiries, provide product information, and resolve issues efficiently.n2. Issue Resolution: Identify and troubleshoot customer concerns, ensuring a satisfactory resolution while maintaining a friendly tone.n3. Record Keeping: Document chat interactions accurately and update customer records to reflect inquiries and resolutions.nnRequired Skills and Expectations:nnThe ideal candidate should possess excellent written communication skills to ensure clear and effective interaction with customers. Strong problem-solving abilities are essential to address and resolve diverse customer issues swiftly. A good understanding of customer service principles and practices will enhance the customer experience. Additionally, candidates must be self-motivated and capable of working independently in a remote environment. An eagerness to learn and adapt to different tasks is important for succeeding in this role. Being detail-oriented will help maintain accurate records and enhance overall service quality. nnIf you are a recent graduate looking for flexible work opportunities in customer service, this position could be a perfect fit for you.

We are looking for dedicated Airport Staff to join our team in Mumbai. This role is perfect for individuals with 0 to 5 years of experience who have completed at least 10th grade. nnKey Responsibilities:nn1. Passenger Assistance: Greet and assist passengers at various airport locations, helping them navigate through check-in, customs, and boarding processes.n n2. Baggage Handling: Ensure proper handling of baggage by loading and unloading luggage onto and from aircraft, ensuring that all items are accounted for and handled with care.nn3. Customer Service: Provide excellent customer service by addressing passenger inquiries, resolving issues, and ensuring a smooth travel experience for all.nn4. Safety Compliance: Follow all safety regulations and standard operating procedures to maintain a secure and safe environment for passengers and staff.nn5. Coordination with Team: Work closely with other airport staff and departments to ensure efficient operations and effective communication throughout the airport.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills to interact with diverse passengers. A positive attitude and a willingness to help are essential. Teamwork is crucial, and the ability to remain calm under pressure is necessary, especially during busy airport operations. Being punctual and dependable is also important, as this role demands a commitment to reliability in a dynamic environment.

Join our team as Airport Ground Staff in Bangalore, where you will play a crucial role in ensuring a smooth and efficient airport experience for passengers. This full-time position is perfect for individuals with 0 to 5 years of experience.nnKey Responsibilities:nn1. Passenger Assistance: Greet and assist passengers with check-in procedures, boarding, and answering queries, ensuring they have a comfortable travel experience.n n2. Baggage Handling: Manage passenger luggage during check-in and boarding processes, ensuring that all bags are correctly tagged and safely loaded onto the aircraft.nn3. Coordination with Airlines: Communicate effectively with airline staff and other ground crew to ensure timely departures and arrivals, maintaining smooth operations.nn4. Safety Compliance: Follow all safety protocols and regulations, ensuring that all procedures are adhered to during daily operations.nnRequired Skills and Expectations:nnCandidates must have completed their 12th grade and possess a positive attitude with strong communication skills. Teamwork is essential, as you will be working closely with other staff members to create a seamless service experience. Attention to detail is important for effective problem-solving and ensuring passenger safety. A flexible approach to work hours is necessary, as shifts may vary. This role also requires a commitment to maintaining a professional demeanor at all times, reflecting the values of the aviation industry.

Respond to customer questions politely and professionally.Verify customer identity before sharing confidential information.Record interactions accurately in CRM or ticketing systems.Resolve complaints within the company's service-level agreements (SLAs).Escalate complex or sensitive issues to the appropriate department.Protect customer data and maintain confidentiality.Follow company policies, applicable laws, and approved scripts.Meet performance targets such as customer satisfaction (CSAT), first-contact resolution (FCR), and response time.

A customer service manager oversees a support team to ensure high customer satisfaction, manage daily department operations, and align service goals with business growthSupervise daily department workflows and service delivery.Establish service-level agreements (SLAs), quality standards, and internal policies.Manage department budgets, resource allocation, and software toolsRINKY-8721023842

Job TitleCabin Crew / Cabin AttendantDepartmentFlight Operations / In-Flight ServicesLocationsJammuSrinagarLehShimlaKullu-ManaliAmritsarLudhianaBathindaJalandharDehradunChandigarhJob SummaryA Cabin Crew member is responsible for ensuring the safety, security, comfort, and satisfaction of passengers throughout the flight. The role involves conducting safety demonstrations, assisting passengers during boarding and disembarkation, providing excellent customer service, serving meals and beverages, responding to medical or emergency situations, and ensuring compliance with aviation safety regulations.Cabin Crew members represent the airline's brand and are expected to maintain high standards of professionalism, grooming, communication, and hospitality.Key Responsibilities1. Passenger Safety- Conduct pre-flight safety inspections of the aircraft cabin.- Check emergency equipment before every flight.- Ensure safety equipment is functional and accessible.- Verify emergency exits remain unobstructed.- Demonstrate safety procedures before takeoff.- Ensure passengers comply with safety regulations.- Monitor cabin security throughout the flight.- Handle emergency situations calmly and efficiently.- Administer first aid when required.- Coordinate emergency evacuation if necessary.2. Passenger Service- Welcome passengers professionally.- Assist passengers during boarding.- Help passengers locate assigned seats.- Assist with cabin baggage storage.- Provide assistance to elderly passengers, children, and passengers with disabilities.- Offer special assistance to pregnant passengers.- Resolve passenger concerns courteously.- Maintain a positive travel experience.3. Food & Beverage Service- Prepare meal carts.- Serve meals and refreshments.- Offer beverages according to airline service standards.- Handle special meal requests.- Monitor passenger dietary requirements.- Maintain food hygiene standards.- Collect used trays after meal service.- Manage onboard inventory.4. Cabin Management- Ensure cabin cleanliness.- Monitor lavatory cleanliness.- Maintain cabin temperature and lighting.- Secure cabin before takeoff and landing.- Conduct regular cabin checks.- Assist passengers during turbulence.- Ensure seat belts are fastened when required.5. Emergency Responsibilities- Respond to fire emergencies.- Handle decompression situations.- Manage medical emergencies.- Perform CPR if trained.- Use emergency equipment correctly.- Guide passengers during emergency landings.- Manage security threats.- Coordinate with cockpit crew during emergencies.6. Documentation- Complete flight reports.- Record onboard incidents.- Prepare inventory reports.- Report passenger complaints.- Submit lost-and-found reports.- Record medical incidents.- Maintain accurate service records.7. Customer Care- Handle customer complaints professionally.- Resolve service issues promptly.- Provide information regarding flight schedules.- Assist with missed connections.- Offer special attention to VIP passengers.- Support nervous or anxious passengers.- Maintain excellent customer satisfaction.8. Teamwork- Coordinate with pilots.- Work closely with fellow cabin crew.- Assist ground staff during boarding.- Coordinate with catering teams.- Support maintenance staff when necessary.- Participate in crew briefings and debriefings.Daily DutiesBefore Flight- Attend pre-flight briefing.- Review flight information.- Check weather updates.- Verify passenger information.- Inspect safety equipment.- Prepare cabin.- Check catering supplies.- Ensure emergency equipment is operational.During Boarding- Welcome passengers.- Verify seating.- Assist with luggage.- Help special-needs passengers.- Conduct safety checks.- Ensure cabin readiness.During Flight- Conduct safety demonstrations.- Serve meals and beverages.- Respond to passenger requests.- Monitor cabin safety.- Perform regular cabin inspections.- Handle emergencies if required.After Landing- Assist passengers during disembarkation.- Inspect aircraft cabin.- Complete documentation.- Report incidents.- Secure company equipment.Required QualificationsEducational Qualification- 10+2 (Higher Secondary) minimum.- Diploma or Bachelor's degree preferred.- Cabin Crew or Hospitality certification is an advantage.Preferred SkillsTechnical Skills- Aviation safety procedures- Emergency response- First aid and CPR- Passenger handling- Cabin equipment operation- Food and beverage service- Aviation regulations- DocumentationSoft Skills- Excellent communication- Customer service orientation- Teamwork- Leadership- Time management- Problem-solving- Decision-making- Patience- Adaptability- Professional appearance- Positive attitude- Stress management- Conflict resolution- Cultural awarenessPhysical Requirements- Good overall health and physical fitness.- Ability to stand and walk for extended periods.- Ability to lift and store cabin baggage.- Good vision (corrected vision acceptable as per airline policy).- Ability to swim (required by many airlines).- No visible tattoos or piercings where prohibited by airline policy.- Professional grooming standards.Working Conditions- Rotational shifts.- Domestic and international flights.- Night duties.- Weekend and holiday work.- Long flying hours.- Jet lag and changing time zones.- Frequent travel.Equipment Used- Safety and emergency equipment- Public address (PA) system- Interphone- Meal carts- First aid kits- Fire extinguishers- Automated External Defibrillator (AED)- Emergency slides and life jacketsKey Performance Indicators (KPIs)- Passenger satisfaction scores- Safety compliance- On-time cabin readiness- Service quality- Complaint resolution- Emergency preparedness- Grooming and professionalism- Team performance- Accuracy of flight documentationCareer Progression- Cabin Crew / Flight Attendant- Senior Cabin Crew- Lead Cabin Crew- Cabin Supervisor- Purser / Cabin Manager- In-Flight Service Manager- Cabin Crew Trainer- Quality & Safety Auditor- Base Manager- Cabin Services ManagerSalary (India - Approximate)- Fresher: 25,000-45,000 per month- Experienced (2-5 years): 45,000-80,000 per month- Senior Cabin Crew: 80,000-1,50,000+ per month- International airlines may offer significantly higher compensation, along with layover allowances and travel benefits.

We are looking for a motivated Customer Support Executive to join our team in Dehradun. This role is suitable for individuals with 0 to 2 years of experience and requires at least a 12th-grade education. You'll play a vital role in providing excellent service to our customers.nnKey Responsibilities:nn1. Customer Assistance: You will respond to customer inquiries via phone, email, or chat, providing accurate information and resolving issues effectively.nn2. Issue Resolution: When customers face problems or have complaints, you will listen carefully and work to find solutions that meet their needs, ensuring a positive experience.nn3. Documentation: It will be your responsibility to maintain records of customer interactions and transactions, which helps improve our services and understand customer needs better.nn4. Product Knowledge: You will stay informed about our products and services to offer accurate information and support customers effectively.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills, both verbal and written, to interact with customers clearly and professionally. A patient attitude is important for handling complaints and difficult situations. You should be a team player who can collaborate effectively with colleagues. Good problem-solving skills and the ability to work under pressure are essential for this role. Basic computer skills are required to manage customer interactions efficiently. The ideal candidate is self-motivated, eager to learn, and ready to grow in the customer support field.

SHARE YOUR RESUME 8282965559nWe are looking for a dedicated Airport Guest Relationship Executive to ensure an exceptional experience for our guests at the airport in Aurangabad. This role is ideal for someone eager to start their career in customer service and hospitality.nnKey Responsibilities:nn- Guest Assistance: Greet and assist guests upon arrival, providing them with necessary information regarding their travel and airport facilities.n- Problem Resolution: Address any concerns or issues that guests may have, ensuring timely and effective solutions to enhance their travel experience.n- Coordination with Staff: Work closely with airport staff and other departments to ensure seamless service delivery and customer satisfaction.n- Feedback Collection: Gather guest feedback to identify areas for improvement and communicate this information to management.nnRequired Skills and Expectations:nnCandidates should possess excellent communication skills and a friendly demeanor to engage positively with guests. A proactive attitude towards problem-solving and strong interpersonal skills are essential to thrive in this role. As a full-time position, applicants are expected to be reliable and punctual, demonstrating a commitment to providing outstanding service. A 12th-grade education is required, and prior experience, though not mandatory, will be considered an advantage. Successful candidates should be adaptable to the dynamic environment of the airport and show enthusiasm for working in a team-oriented setting.

We are looking for an IT Technical Support Engineer based in Chennai, India, with 3 to 6 years of experience and a graduate degree. This role is office-based and is ideal for a male candidate who is passionate about technology and helping others.The key responsibilities of this position include:- Technical Support: Provide assistance to users experiencing technical issues with software, hardware, or networks, ensuring timely resolutions to minimize downtime.- Troubleshooting: Diagnose and resolve technical problems through direct interaction with users, utilizing systematic methods to identify the source of issues.- Documentation: Maintain accurate records of technical issues and resolutions to support continuous improvement and knowledge sharing.- Collaboration: Work closely with other team members to enhance user experiences and improve IT support processes.To be successful in this role, candidates should possess strong problem-solving skills and the ability to communicate effectively with users at all levels. A solid understanding of IT systems and an eagerness to learn new technologies are essential. Candidates should also be able to work well under pressure and be detail-oriented, ensuring high-quality service in their problem-solving efforts. A proactive approach to identifying potential issues before they arise is highly valued. We seek a dedicated individual who can thrive in a dynamic environment and contribute positively to our team.

Job Description: Laptop Repair EngineerCompany Name: Maxiple Technology Pvt Ltd Job Title: Laptop Repair Engineer / Laptop Technician Department: Technical Support & Repair Services Job Location: Laxmi Nagar, Delhi Employment Type:Full-Time Experience Required: 1-3 Years (relevant experience preferred)About the CompanyMaxiple Technology Pvt Ltd provides professional laptop and desktop repair, motherboard-level diagnostics, hardware upgrades, software support, and IT maintenance services. We aim to deliver reliable technical solutions and quality customer service.Job SummaryWe are looking for a skilled and responsible Laptop Repair Engineer who can diagnose, troubleshoot, and repair laptops and desktops efficiently. The candidate should have practical knowledge of hardware troubleshooting, motherboard diagnostics, component replacement, and operating system installation.Key Responsibilities1. Diagnose and repair laptops and desktop computers from various brands, including HP, Dell, Lenovo, Acer, Asus, and Apple MacBook.2. Perform hardware troubleshooting, including motherboard faults, power issues, charging problems, overheating, and display issues.3. Diagnose motherboard-level faults and perform component-level repairs wherever technically feasible.4. Replace laptop screens, keyboards, batteries, hinges, DC jacks, RAM, SSDs, and other hardware components.5. Perform RAM and SSD upgrades, operating system installation, driver installation, and software troubleshooting.6. Diagnose booting issues, BIOS/UEFI problems, BSOD errors, and system performance issues.7. Perform preventive maintenance, internal cleaning, thermal paste replacement, and overheating-related repairs.8. Maintain accurate job sheets, diagnosis reports, repair status, and parts consumption records.9. Communicate technical issues, repair estimates, and turnaround times clearly to the team and customers.10. Handle customer devices, accessories, data, and confidential information responsibly.11. Follow company SOPs, quality standards, and service warranty policies.12. Maintain an organized and clean repair workstation.Required Technical Skills- Practical knowledge of laptop and desktop hardware.- Experience in laptop disassembly and reassembly.- Understanding of motherboard circuits, power rails, and basic electronic components.- Knowledge of BIOS programming and troubleshooting is an advantage.- Experience with Windows installation, drivers, software troubleshooting, and data backup.- Ability to use a multimeter and other diagnostic tools.- Knowledge of MacBook repair, chip-level troubleshooting, and schematic/boardview tools is an added advantage.Eligibility Criteria- ITI, Diploma, or relevant technical training preferred; candidates with strong practical experience may also apply.- 1-3 years of hands-on laptop repair experience preferred.- Strong troubleshooting and problem-solving skills.- Honest, punctual, disciplined, and willing to learn.- Ability to work independently and within a technical team.Performance Expectations- Accurate diagnosis and minimal repeat repairs.- Timely completion of assigned service jobs.- Proper documentation of diagnosis, parts used, and repairs performed.- Responsible handling of customer devices and company inventory.- Compliance with repair quality standards and customer data privacy.Salary & Benefits- Salary: Negotiable based on skills, practical assessment, and experience.- Full-time employment.- Opportunity to improve technical skills and work on advanced laptop and motherboard repairs.- Career growth based on technical performance and responsibility.Application Process:Interested candidates may share their resume and details of their laptop repair experience. Shortlisted candidates may be required to complete a practical technical assessment.

We are looking for a skilled and responsible Laptop Repair Engineer who can diagnose, troubleshoot, and repair laptops and desktops efficiently. The candidate should have practical knowledge of hardware troubleshooting, motherboard diagnostics, component replacement, and operating system installation.Key ResponsibilitiesDiagnose and repair laptops and desktop computers from various brands, including HP, Dell, Lenovo, Acer, Asus, and Apple MacBook.Perform hardware troubleshooting, including motherboard faults, power issues, charging problems, overheating, and display issues.Diagnose motherboard-level faults and perform component-level repairs wherever technically feasible.Replace laptop screens, keyboards, batteries, hinges, DC jacks, RAM, SSDs, and other hardware components.Perform RAM and SSD upgrades, operating system installation, driver installation, and software troubleshooting.Diagnose booting issues, BIOS/UEFI problems, BSOD errors, and system performance issues.Perform preventive maintenance, internal cleaning, thermal paste replacement, and overheating-related repairs.Maintain accurate job sheets, diagnosis reports, repair status, and parts consumption records.Communicate technical issues, repair estimates, and turnaround times clearly to the team and customers.Handle customer devices, accessories, data, and confidential information responsibly.Follow company SOPs, quality standards, and service warranty policies.Maintain an organized and clean repair workstation.Required Technical SkillsPractical knowledge of laptop and desktop hardware.Experience in laptop disassembly and reassembly.Understanding of motherboard circuits, power rails, and basic electronic components.Knowledge of BIOS programming and troubleshooting is an advantage.Experience with Windows installation, drivers, software troubleshooting, and data backup.Ability to use a multimeter and other diagnostic tools.Knowledge of MacBook repair, chip-level troubleshooting, and schematic/boardview tools is an added advantage.Eligibility CriteriaITI, Diploma, or relevant technical training preferred; candidates with strong practical experience may also apply.1-3 years of hands-on laptop repair experience preferred.Strong troubleshooting and problem-solving skills.Honest, punctual, disciplined, and willing to learn.Ability to work independently and within a technical team.Performance ExpectationsAccurate diagnosis and minimal repeat repairs.Timely completion of assigned service jobs.Proper documentation of diagnosis, parts used, and repairs performed.Responsible handling of customer devices and company inventory.Compliance with repair quality standards and customer data privacy.

Join our team as an Airport Representative in Bhubaneswar. This role is perfect for individuals looking to start their career in the airport industry, offering opportunities for growth and development. nnKey Responsibilities:nn1. Customer Service: Assist passengers with check-in, baggage handling, and addressing queries, ensuring a smooth and pleasant travel experience.n2. Information Distribution: Provide accurate information about flight schedules, terminal services, and airport facilities to travelers, helping them navigate the airport effectively.n3. Support Operations: Collaborate with airport staff to facilitate efficient operations, including managing passenger flow and coordinating with other departments as needed.nnRequired Skills and Expectations:nnCandidates should be clear communicators, able to interact positively with diverse groups. A friendly demeanor is essential for delivering exceptional customer service. Basic problem-solving skills are important for addressing passenger inquiries and resolving issues quickly. Successful candidates should demonstrate a strong commitment to teamwork and be adaptable to changing situations in a fast-paced environment. A minimum educational qualification of passing the 10th grade is required for this full-time position, which involves working at the airport office. Both experienced individuals and those new to the workforce are encouraged to apply, as training will be provided to support your success in this role.

An Airport Manager oversees daily operations at the airport, ensuring smooth functioning and effective management of all services. Candidates should be able to handle various challenges in a busy environment.nnKey Responsibilities:nn1. Operational Management: Supervise all airport operations, ensuring compliance with safety regulations and efficient handling of flights and passengers.nn2. Team Leadership: Coordinate with different teams, including ground staff, security, and service providers, to ensure seamless airport functionality. nn3. Customer Service: Address passenger inquiries and complaints, providing assistance to enhance their travel experience. nn4. Monitoring Performance: Track the performance of airport services and facilities. Prepare reports to identify areas for improvement and implement necessary changes.nn5. Emergency Response: Develop and enforce emergency protocols to ensure the safety and security of passengers and staff.nnRequired Skills and Expectations:nnCandidates should have at least a high school diploma and possess strong organizational skills. Good communication abilities are essential, as is the capacity to work under pressure. An understanding of airport operations can be beneficial, but is not mandatory. The ideal candidate is proactive, detail-oriented, and willing to learn in a fast-paced environment. Flexibility to work varied hours is necessary to meet operational needs.

We are looking for a Ground Hostess in Delhi, India. This role is ideal for candidates with 0 to 5 years of experience. As a Ground Hostess, you will play a vital role in ensuring excellent customer service and a smooth airport experience for our passengers.nnKey Responsibilities:nn1. Passenger Assistance: You will greet and assist passengers during check-in and boarding processes, ensuring they feel welcomed and supported throughout their journey.nn2. Flight Information: You will provide accurate information about flight schedules, gate changes, and baggage claims to passengers, helping them navigate the airport effectively.nn3. Customer Service: You will address any passenger inquiries or concerns promptly and professionally, ensuring high levels of customer satisfaction.nn4. Coordination: You will work closely with airline staff and ground crew to ensure timely boarding and smooth transitions for passengers.nnRequired Skills and Expectations:nnCandidates must have completed at least 10th grade. Good communication skills in English and Hindi are essential for effective interaction with passengers and team members. A friendly and approachable demeanor is crucial, along with the ability to work efficiently in a fast-paced environment. Flexibility in working hours is expected, as shifts may vary to accommodate flight schedules. Candidates should demonstrate strong teamwork abilities and a keen focus on customer service.

We are looking for a Chat Process Executive to join our team in Indore. This role is suitable for individuals with 0 to 3 years of experience and requires at least a 12th-grade education. nnThe Chat Process Executive is responsible for assisting customers through online chat, providing them with the information they need in a timely manner. nnKey Responsibilities:nn- Customer Support: Engage with customers via chat, addressing inquiries, resolving issues, and ensuring a positive experience.n- Communication: Use clear and effective communication skills to explain products and services, and to assist customers with their questions.n- Feedback Management: Collect customer feedback during interactions and report any recurring issues to improve service quality.n- Quality Assurance: Maintain high standards of service by adhering to company guidelines, including the use of appropriate language and tone during chats.nnRequired Skills and Expectations:nnCandidates should have strong written communication skills and the ability to type quickly while maintaining accuracy. A positive attitude and the eagerness to learn are crucial, as well as the ability to work collaboratively within a team. Reliability and punctuality are key expectations, as this is a full-time office-based role in Ujjain Road, Indore. Being proactive in seeking solutions and enhancing customer satisfaction is essential for success in this position.

We are seeking a dedicated Chat Support Executive to join our team in Bhopal. This role is perfect for individuals who enjoy helping others and are looking to start their careers in customer support. You will provide assistance to customers via chat, ensuring a positive experience.nnKey Responsibilities:nn- Respond to Customer Inquiries: You will handle customer questions and concerns through chat, providing clear and accurate information in a friendly manner.nn- Resolve Issues: Troubleshoot and resolve customer problems efficiently, ensuring customer satisfaction and prompt follow-up when necessary.nn- Document Interactions: Accurately record chat interactions and maintain clear and concise records of customer issues, which will help in future support.nn- Collaborate with Team Members: Work closely with other team members to share information and improve the overall customer service process.nnRequired Skills and Expectations:nn- Strong Communication Skills: You must communicate clearly and effectively in written form to ensure customers understand the information provided.nn- Problem-Solving Ability: A proactive approach to resolving customer issues will be crucial in this role, requiring analytical thinking to find solutions.nn- Attention to Detail: Accuracy in documenting interactions and addressing customer needs will be essential for maintaining high service quality.nn- Team Player: Collaborating with others and sharing knowledge will contribute to a better customer service experience.nnThis full-time position allows you to work from home, making it adaptable for those who value flexibility while building their careers.

We are looking for a motivated and detail-oriented CRM Executive to join our team. This part-time position is perfect for recent school graduates or individuals with minimal experience, offering the flexibility to work from home in Jaipur, India.nnKey Responsibilities:n1. Customer Relationship Management: Assist in maintaining positive relationships with customers by addressing inquiries and providing prompt solutions.n2. Data Entry and Maintenance: Accurately input and update customer data in the CRM system to ensure information is current and reliable.n3. Reporting: Help in generating reports on customer interactions and feedback, aiding in strategy development and improvement.n4. Support Team Activities: Collaborate with other team members to streamline processes and enhance overall customer satisfaction.nnRequired Skills and Expectations:nCandidates should have strong communication skills, both written and verbal, to effectively interact with customers and team members. Attention to detail is essential, as you will be handling sensitive customer information. Basic knowledge of CRM software or willingness to learn is preferred. As this is a part-time role, candidates should be organized, able to manage their time efficiently, and demonstrate a proactive approach in problem-solving. Flexibility and a positive attitude towards learning new skills are also important for success in this role.

We are seeking dedicated individuals to join our team as Airport Ground Staff in Jamshedpur. This role is ideal for those looking to start their career in the aviation industry, and it is open to candidates with zero to five years of experience.nnKey Responsibilities:nn1. Passenger Assistance: You will help passengers with check-in procedures, provide boarding passes, and guide them through the airport. Your friendly demeanor will enhance their travel experience.nn2. Baggage Handling: You will manage the loading and unloading of luggage, ensuring that it is handled securely and transported to the correct destination.nn3. Customer Service: You will address passenger inquiries, resolve any issues, and provide information regarding flight schedules and airport services. Excellent communication skills are essential for this responsibility.nn4. Safety Compliance: You will adhere to safety regulations and ensure that all airport operations meet safety standards to guarantee the well-being of passengers and staff.nnRequired Skills and Expectations:nnCandidates must have completed the 12th grade and possess good communication skills in English and Hindi. A positive attitude and ability to work in a fast-paced environment are essential. You should be a team player, dedicated to providing excellent customer service, and capable of handling stress effectively. Punctuality and a professional appearance are also important in this role, as you represent the airline and airport to the public.

Join our team as an Airport Ground Staff member in Prayagraj, India. This full-time position is ideal for individuals eager to start their career in the aviation industry, catering to travelers' needs and ensuring smooth airport operations. Experience is not necessary, making it a great opportunity for recent school graduates.nnKey Responsibilities:nn1. Passenger Assistance: Provide help to passengers during check-in, boarding, and landing. This includes guiding them through processes, answering queries, and ensuring they have a pleasant travel experience.nn2. Baggage Handling: Safely manage and transport passenger luggage. You will be responsible for checking bags, ensuring they reach the correct destination, and handling any baggage issues that arise.nn3. Compliance with Safety Standards: Adhere to safety regulations and protocols. It is crucial to maintain a secure environment for passengers and staff by following airport procedures diligently.nn4. Collaboration with Team Members: Work effectively with fellow team members and airport staff to ensure a coordinated approach to passenger services and operations.nnRequired Skills and Expectations:nnCandidates must have completed their 12th grade and possess strong communication skills to interact effectively with passengers. A good attitude towards teamwork and the ability to remain calm under pressure are essential. Reliability and punctuality are expected to ensure smooth and efficient airport operations. Enthusiasm for customer service and the ability to learn quickly will be beneficial in this dynamic work environment.

Join our team as Airport Ground Staff in Aligarh, India, where you'll play a vital role in ensuring smooth airport operations and providing excellent customer service to travelers. nnKey Responsibilities:nn1. Passenger Assistance: Help passengers with check-in procedures, baggage handling, and boarding processes to ensure a pleasant travel experience.nn2. Operational Support: Collaborate with flight crew and other ground staff to coordinate arrival and departure procedures efficiently.nn3. Safety Procedures: Ensure compliance with safety regulations and procedures to maintain a secure airport environment.nn4. Problem-Solving: Address any passenger issues or complaints promptly and effectively, ensuring a positive airport experience.nnRequired Skills and Expectations:nnCandidates should possess a minimum educational qualification of being a 12th pass. Previous experience in customer service is beneficial but not mandatory, as we welcome fresh graduates eager to learn. Strong communication skills in both Hindi and English are essential for effective interaction with passengers and team members. You should demonstrate a positive attitude, be a team player, and have the ability to work in a fast-paced environment. Flexibility with working hours, including weekends and holidays, is also expected. A keen interest in travel and the aviation industry will help you thrive in this role.

Job TitleCabin Crew / Cabin AttendantDepartmentFlight Operations / In-Flight ServicesLocationsChennaiCoimbatoreTiruchirapalliMaduraiSalemThoothukkudiVelloreHosurKadapaKurnoolJob SummaryA Cabin Crew member is responsible for ensuring the safety, security, comfort, and satisfaction of passengers throughout the flight. The role involves conducting safety demonstrations, assisting passengers during boarding and disembarkation, providing excellent customer service, serving meals and beverages, responding to medical or emergency situations, and ensuring compliance with aviation safety regulations.Cabin Crew members represent the airline's brand and are expected to maintain high standards of professionalism, grooming, communication, and hospitality.Key Responsibilities1. Passenger Safety- Conduct pre-flight safety inspections of the aircraft cabin.- Check emergency equipment before every flight.- Ensure safety equipment is functional and accessible.- Verify emergency exits remain unobstructed.- Demonstrate safety procedures before takeoff.- Ensure passengers comply with safety regulations.- Monitor cabin security throughout the flight.- Handle emergency situations calmly and efficiently.- Administer first aid when required.- Coordinate emergency evacuation if necessary.2. Passenger Service- Welcome passengers professionally.- Assist passengers during boarding.- Help passengers locate assigned seats.- Assist with cabin baggage storage.- Provide assistance to elderly passengers, children, and passengers with disabilities.- Offer special assistance to pregnant passengers.- Resolve passenger concerns courteously.- Maintain a positive travel experience.3. Food & Beverage Service- Prepare meal carts.- Serve meals and refreshments.- Offer beverages according to airline service standards.- Handle special meal requests.- Monitor passenger dietary requirements.- Maintain food hygiene standards.- Collect used trays after meal service.- Manage onboard inventory.4. Cabin Management- Ensure cabin cleanliness.- Monitor lavatory cleanliness.- Maintain cabin temperature and lighting.- Secure cabin before takeoff and landing.- Conduct regular cabin checks.- Assist passengers during turbulence.- Ensure seat belts are fastened when required.5. Emergency Responsibilities- Respond to fire emergencies.- Handle decompression situations.- Manage medical emergencies.- Perform CPR if trained.- Use emergency equipment correctly.- Guide passengers during emergency landings.- Manage security threats.- Coordinate with cockpit crew during emergencies.6. Documentation- Complete flight reports.- Record onboard incidents.- Prepare inventory reports.- Report passenger complaints.- Submit lost-and-found reports.- Record medical incidents.- Maintain accurate service records.7. Customer Care- Handle customer complaints professionally.- Resolve service issues promptly.- Provide information regarding flight schedules.- Assist with missed connections.- Offer special attention to VIP passengers.- Support nervous or anxious passengers.- Maintain excellent customer satisfaction.8. Teamwork- Coordinate with pilots.- Work closely with fellow cabin crew.- Assist ground staff during boarding.- Coordinate with catering teams.- Support maintenance staff when necessary.- Participate in crew briefings and debriefings.Daily DutiesBefore Flight- Attend pre-flight briefing.- Review flight information.- Check weather updates.- Verify passenger information.- Inspect safety equipment.- Prepare cabin.- Check catering supplies.- Ensure emergency equipment is operational.During Boarding- Welcome passengers.- Verify seating.- Assist with luggage.- Help special-needs passengers.- Conduct safety checks.- Ensure cabin readiness.During Flight- Conduct safety demonstrations.- Serve meals and beverages.- Respond to passenger requests.- Monitor cabin safety.- Perform regular cabin inspections.- Handle emergencies if required.After Landing- Assist passengers during disembarkation.- Inspect aircraft cabin.- Complete documentation.- Report incidents.- Secure company equipment.Required QualificationsEducational Qualification- 10+2 (Higher Secondary) minimum.- Diploma or Bachelor's degree preferred.- Cabin Crew or Hospitality certification is an advantage.Preferred SkillsTechnical Skills- Aviation safety procedures- Emergency response- First aid and CPR- Passenger handling- Cabin equipment operation- Food and beverage service- Aviation regulations- DocumentationSoft Skills- Excellent communication- Customer service orientation- Teamwork- Leadership- Time management- Problem-solving- Decision-making- Patience- Adaptability- Professional appearance- Positive attitude- Stress management- Conflict resolution- Cultural awarenessPhysical Requirements- Good overall health and physical fitness.- Ability to stand and walk for extended periods.- Ability to lift and store cabin baggage.- Good vision (corrected vision acceptable as per airline policy).- Ability to swim (required by many airlines).- No visible tattoos or piercings where prohibited by airline policy.- Professional grooming standards.Working Conditions- Rotational shifts.- Domestic and international flights.- Night duties.- Weekend and holiday work.- Long flying hours.- Jet lag and changing time zones.- Frequent travel.Equipment Used- Safety and emergency equipment- Public address (PA) system- Interphone- Meal carts- First aid kits- Fire extinguishers- Automated External Defibrillator (AED)- Emergency slides and life jacketsKey Performance Indicators (KPIs)- Passenger satisfaction scores- Safety compliance- On-time cabin readiness- Service quality- Complaint resolution- Emergency preparedness- Grooming and professionalism- Team performance- Accuracy of flight documentationCareer Progression- Cabin Crew / Flight Attendant- Senior Cabin Crew- Lead Cabin Crew- Cabin Supervisor- Purser / Cabin Manager- In-Flight Service Manager- Cabin Crew Trainer- Quality & Safety Auditor- Base Manager- Cabin Services ManagerSalary (India - Approximate)- Fresher: 25,000-45,000 per month- Experienced (2-5 years): 45,000-80,000 per month- Senior Cabin Crew: 80,000-1,50,000+ per month- International airlines may offer significantly higher compensation, along with layover allowances and travel benefits.

We are seeking enthusiastic individuals for the role of Ground Staff in Hyderabad. This position is suitable for candidates with experience ranging from 0 to 6 years, and a minimum education of 12th pass is required. The job is full-time and will be based in the office. Key Responsibilities:- Passenger Assistance: Help passengers with check-in, boarding, and baggage handling, ensuring a smooth and pleasant travel experience. - Ticketing Support: Assist with ticket requests and confirmations, providing accurate information to customers regarding flight details and services.- Baggage Services: Manage the handling and transportation of luggage, ensuring it is loaded and unloaded safely and efficiently.- Information Services: Provide clear and timely information to passengers about flight schedules, delays, and any other inquiries, enhancing customer satisfaction.- Safety and Security Compliance: Adhere to safety regulations and security protocols to maintain a safe environment for passengers and staff.Required Skills and Expectations:Candidates should possess strong communication and interpersonal skills to interact with passengers effectively. A customer-centric attitude is essential to provide excellent service. Being organized and detail-oriented is crucial for managing tasks accurately. Basic knowledge of flight operations and airport procedures is beneficial, although not mandatory. Ability to work in a team and handle high-pressure situations is expected. Flexibility in work hours, including weekends and holidays, is important to meet operational demands.

We are looking for dedicated Ground Staff to join our team in Coimbatore. This is a full-time position suitable for individuals with 0 to 6 years of experience and a minimum education level of 12th pass.Key Responsibilities:- Customer Service: Engage with passengers at the airport, assisting with boarding and luggage handling to ensure a pleasant travel experience.- Check-in Assistance: Help passengers with check-in procedures, including printing boarding passes and verifying travel documents.- Luggage Handling: Manage the loading and unloading of luggage, ensuring that all bags are handled with care and delivered to the correct destination.- Safety Procedures: Follow safety protocols and regulations while performing duties, ensuring a secure environment for both passengers and staff.- Communication: Interact with airport teams and passengers, conveying information about flight schedules and gate changes effectively.- Problem Solving: Address and resolve passenger inquiries or concerns quickly and professionally to maintain high customer satisfaction levels.Required Skills and Expectations:Candidates must have excellent communication skills, both verbal and written, to interact well with passengers and colleagues. A friendly and approachable demeanor is essential for customer service roles. Basic computer skills are required to assist with check-in tasks efficiently. Additionally, candidates should be able to work in a fast-paced environment and handle multiple tasks effectively. Punctuality, teamwork, and a professional appearance are crucial aspects expected from all Ground Staff members.

HIRING ALERT Location: Noida Sector 3 Position: Customer Support Executive Salary: Up to 28,000 + Incentives Qualification: 12th Pass / GraduateExperience Requirements: Freshers - Excellent English Communication Mandatory Experienced - Conversational English Shift: Day Shift Job Type: Full-Time Freshers & Experienced Both Can Apply! Contact: Rajan Sharma 8595974460

URGENT HIRING - MAKEMYTRIP Position: Customer Support Executive Location: Gurgaon Sector 20 Process: Inbound / Outbound Voice Salary: Up to 20,000 CTC + Attractive Incentives Qualification: Minimum 12th PassRequirements: Excellent English & Hindi Communication Versant Score 4 or 5 Immediate Joiners Preferred Rotational Shifts 6 Days Working Rotational Week Off Contact: Rajan Sharma 8595974460

We are seeking a Customer Support Executive to join our team in Kirti Nagar, Delhi NCR. This full-time position requires a 12th pass candidate with 0-2 years of experience. Good communication skills are essential for interacting with customers effectively.Key responsibilities include responding to customer inquiries, providing support via phone and email, and resolving issues efficiently. The role involves actively listening to customers to understand their needs and providing appropriate solutions. The executive will also document customer interactions and maintain records to ensure effective follow-up.Candidates should possess strong communication skills that enable them to convey information clearly. Problem-solving abilities are crucial for addressing customer concerns and contributing to customer satisfaction. Additionally, familiarity with using computers and software for customer management is important.The working schedule consists of standard office hours, with specific shift timings as per the company's requirements. The role is based in an office environment, and no fieldwork or travel is required. A modern workspace equipped with necessary tools will be provided to support your daily tasks.To thrive in this position, candidates should demonstrate a willingness to learn and adapt, as well as a customer-focused attitude. Team collaboration is essential for achieving department goals and enhancing the overall customer experience. This is an excellent opportunity for individuals seeking to begin their careers in customer support.

Join our team as an Airport Manager in Silchar Part, where you will oversee airport operations and ensure a smooth travel experience for passengers. This position is ideal for individuals looking to start their careers in airport management.nnKey Responsibilities:nn1. Operational Management: Monitor daily airport activities to ensure all operations run smoothly and efficiently. You will coordinate among different departments to maintain high service standards.nn2. Customer Service: Provide excellent service to passengers, addressing their inquiries and concerns promptly. Your role involves creating a welcoming atmosphere for travelers.nn3. Safety and Compliance: Implement safety procedures and ensure adherence to aviation regulations. Keeping passengers and staff safe is a top priority.nn4. Staff Coordination: Supervise airport staff, including check-in agents and security personnel, ensuring they perform their duties effectively. You'll play a key role in staff training and development.nn5. Crisis Management: Respond to emergencies or unexpected situations quickly and efficiently. This includes coordinating with airport authorities and emergency services when needed.nnRequired Skills and Expectations:nnIdeal candidates should have a positive attitude and strong communication skills. Being detail-oriented and possessing good problem-solving abilities is essential. Proficiency in teamwork and an eagerness to learn will help you succeed in this role. Prior experience is not required, making this an excellent opportunity for recent high school graduates.

As an Airport Supervisor in Shillong, India, you will oversee daily airport operations, ensuring a safe and efficient environment for passengers and staff. This full-time position is suitable for candidates with little to no prior experience, as long as they have completed their 12th grade education.nnKey Responsibilities:nn1. Supervise Operations: Oversee all airport activities, including check-in, baggage handling, and boarding processes to ensure they run smoothly and efficiently.nn2. Manage Staff: Lead and coordinate the work of airport personnel, ensuring they perform their duties effectively and provide excellent customer service.nn3. Ensure Safety Compliance: Monitor compliance with airport safety regulations and standards to maintain a safe environment for passengers and staff.nn4. Address Passenger Concerns: Assist passengers with inquiries and concerns, helping to resolve any issues to enhance their travel experience.nn5. Reporting: Prepare daily reports on operational activities and incidents, ensuring that management is informed of any important issues or suggestions for improvement.nnRequired Skills and Expectations:nnCandidates should have basic communication and leadership skills, with the ability to work well under pressure in a fast-paced environment. Strong problem-solving skills and a focus on customer service are essential. Being a team player and having a proactive attitude towards ensuring safety and operational efficiency is also crucial for success in this role.

We are seeking a dedicated Airport Supervisor to join our team in Guwahati. This role is perfect for individuals with a passion for aviation and strong organizational skills. nnKey Responsibilities:n- Overseeing daily airport operations: You will ensure that all processes run smoothly and efficiently within the airport, coordinating with various teams to maintain high standards of service.n- Assisting passengers: You'll provide support to travelers, addressing inquiries and resolving any issues to enhance customer satisfaction at the airport.n- Managing staff: You will supervise airport personnel, ensuring that all staff adhere to company policies and provide excellent service.nnRequired Skills and Expectations:nCandidates should have completed at least the 10th grade. Although prior experience in airport operations is not necessary, any background in customer service or management will be beneficial. Strong communication skills are crucial, as you will interact with passengers, staff, and management. A proactive attitude and the ability to handle stress in a fast-paced environment are essential, as is attention to detail. You must be a team player, willing to collaborate with others to achieve a seamless travel experience for all. Availability for full-time work is required. This position offers an exciting opportunity to kickstart your career in the aviation industry.