key responsibilities:
1. assist passengers during check-in and boarding process: help passengers check-in, provide necessary information, and ensure smooth boarding process.
2. handle passenger inquiries and complaints: address any concerns or questions from passengers in a professional and efficient manner.
3. ensure safety and security protocols: adhere to airport security regulations and protocols to ensure the safety of passengers and staff.
4. coordinate with airline staff: work collaboratively with airline representatives to coordinate passenger services effectively.
5. maintain cleanliness and organization: keep the passenger areas clean, organized, and presentable at all times.
required skills and expectations:
1. excellent communication skills: ability to communicate effectively with passengers and airline staff.
2. customer service-oriented: a friendly and helpful attitude towards passengers to provide a positive experience.
3. attention to detail: ability to pay close attention to details to ensure accuracy in all passenger interactions.
4. ability to work in a fast-paced environment: capable of working efficiently in a busy airport setting.
5. willingness to work in shifts: flexibility to work in rotating shifts, including nights, weekends, and holidays.
Experience
0 - 1 Years
No. of Openings
28
Education
12th Pass, 10th Pass, Bachelor of Hotel Management, B.Tech, Any Bachelor Degree
Role
Airport Passenger Service Associate
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
kolkata, india