Airport Customer Service Associate Jobs For Freshers - Durgapur

As an Airport Customer Service Associate, you will play a key role in ensuring a positive travel experience for passengers. This position is based in Durgapur and is ideal for individuals looking to start their careers in the aviation industry.

**Key Responsibilities:**

- **Providing Information:** You will assist passengers with information about flight schedules, check-in procedures, and terminal services, ensuring they feel informed and supported.

- **Check-in Support:** You will help passengers during the check-in process, which includes verifying identification, issuing boarding passes, and handling baggage inquiries.

- **Handling Customer Queries:** You'll address any questions or concerns from travelers, resolving issues promptly to enhance customer satisfaction.

- **Monitoring Flight Status:** Keeping track of flight schedules is crucial. You will provide updates to passengers regarding delays or changes in flight information.

- **Assisting with Special Needs:** You will support passengers requiring additional assistance, such as the elderly or those with disabilities, ensuring their needs are met compassionately.

**Required Skills and Expectations:**

- Strong communication skills are essential to interact effectively with passengers and team members.

- A friendly and approachable attitude is important for creating a welcoming environment.

- Basic problem-solving abilities are required to address issues that may arise during service.

- Attention to detail is necessary for accurate processing of check-ins and handling of customer information.

- A commitment to teamwork is expected, as collaboration with colleagues will be vital in maintaining smooth operations in the airport environment.

• Experience

  0 - 1 Years

• No. of Openings

  45

• Education

  10th Pass

• Role

  Airport Customer Service Associate

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 38 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Annual Bonus, PF, Travel Allowance (TA), ESI, Food/Meals, Accommodation

• Face Interview Location

  KOLKATA