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Passenger Service Agent Job Vacancies in Dumka

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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Dumka
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills Airport Operation Airport Ground Handling Interpersonal Skills Ground Handling Passenger Handling Airport Cargo Ground Operation Ground Management Calm Under Pressure Sales Skills Customer Relationship Air Ticketing Ticket Booking
Join a dynamic team as an Airport Ticketing Executive in Dumka, India. This full-time position is ideal for individuals with a passion for travel and customer service, looking to kickstart their careers.nnAs an Airport Ticketing Executive, your key responsibilities will include:nn- Ticket Sales: Assist customers in booking flight tickets, providing information on schedules, routes, and pricing to ensure a smooth purchasing experience.n n- Customer Service: Address customer inquiries and concerns professionally, ensuring high levels of satisfaction while maintaining a positive representation of the company.nn- Documentation Handling: Accurately process ticketing documents, ensuring compliance with airline policies and regulations to avoid any issues for travelers.nn- Problem Solving: Resolve issues related to flight changes, cancellations, and refunds, working closely with airlines to find solutions for customers in a timely manner.nnCandidates are expected to have a minimum of a 10th-grade education. Preferred applicants should have up to 2 years of experience in a similar role, though those just starting their careers are encouraged to apply. Strong communication skills are essential for effective customer interactions. Attention to detail and a familiarity with ticketing systems or travel management will be advantageous. A positive attitude and the ability to work in a busy environment are crucial for success in this role.
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Dumka
Aviation Ground Staff Activities Passenger Handling Writing Skills Good Communication Skills
As an Airport Passenger Service Associate, you will play a crucial role in providing excellent customer service to passengers at the airport. Your responsibilities will include:- Greeting Passengers: Welcome passengers as they arrive at the airport, providing a friendly atmosphere to enhance their travel experience.- Check-in Assistance: Help passengers with the check-in process, ensuring they understand the procedures and have all necessary documents ready.- Baggage Handling: Assist passengers in managing their luggage, including checking bags in and providing information on baggage claim.- Information Desk Support: Provide accurate information about flight schedules, gate changes, and airport services to help passengers navigate the airport.- Ticketing Support: Assist with ticket queries, helping passengers understand their options and direct them to the appropriate airline counter when needed.- Customer Feedback Handling: Listen to passenger feedback or concerns and address them promptly or escalate when necessary to ensure customer satisfaction.To excel in this role, you should possess strong communication and interpersonal skills to engage effectively with passengers. Being detail-oriented is essential for managing check-in processes and addressing inquiries accurately. A positive and empathetic attitude will help you create a welcoming environment. Basic computer skills are also necessary to navigate airline systems and provide information efficiently. Additionally, punctuality and a professional appearance are important as you will be representing airline services directly to travelers.
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Aviation Ground Staff Activities FRESHERS
Key responsibilities:1. Assist passengers during check-in and boarding process: Help passengers check-in, provide necessary information, and ensure smooth boarding process.2. Handle passenger inquiries and complaints: Address any concerns or questions from passengers in a professional and efficient manner.3. Ensure safety and security protocols: Adhere to airport security regulations and protocols to ensure the safety of passengers and staff.4. Coordinate with airline staff: Work collaboratively with airline representatives to coordinate passenger services effectively.5. Maintain cleanliness and organization: Keep the passenger areas clean, organized, and presentable at all times.Required skills and expectations:1. Excellent communication skills: Ability to communicate effectively with passengers and airline staff.2. Customer service-oriented: A friendly and helpful attitude towards passengers to provide a positive experience.3. Attention to detail: Ability to pay close attention to details to ensure accuracy in all passenger interactions.4. Ability to work in a fast-paced environment: Capable of working efficiently in a busy airport setting.5. Willingness to work in shifts: Flexibility to work in rotating shifts, including nights, weekends, and holidays.
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Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
Job Openings for 57 Airport Guest Relationship Executive....!! Jobs for Freshers in Kolkata, Kolkata South, Kolkata, Behala, Kolkata, Darbhanga, Bhubaneswar, Raipur, Chhattisgarh, Dhanbad, Ranchi, Dumka, Darjeeling, having Educational qualification of : Higher Secondary, Secondary School, Diploma, B.A with Good knowledge in Customer Relationship, Airline Operations, Airport Operation, Customer Service, Customer Support, Ground Staff Activities, Guest Handling, Passenger Handling, Ground Operation, Airline Customer Service, Ground Management, Good Communication Skills etc.
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OPENING FOR Passenger Service Agent in Airport

Skyview India Academy Private Limited

Airport Management Airport Representative Airport Ground Airport Staff Airport Executive Airline Operations Airline Ground Staff Airlines Ground Staff Airline Customer Service Airport Ticketing
Passenger service: Assisting passengers with check-in, reservations, and rebooking flights Baggage: Checking baggage, weighing it, and charging for excess weight Boarding: Providing boarding passes, assigning seats, and directing passengers to the boarding gate Customer service: Answering questions, resolving complaints, and providing information about flight schedules and routes Safety and security: Following safety and security procedures, and escorting passengers through security Special assistance: Taking care of unaccompanied children, people with special needs, and VIPs Announcements: Making announcements over the public address system about flight delays, cancellations, and boarding Documentation: Updating computer records, completing pre-flight documents, and processing mileage points CONTACT HR-9218068638skytechaviation44@gmail.com
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Vacancy For Freshers Ground Staff at Airport

Skyview India Academy Private Limited

Ground Handling Ground Hostess Ground Staff Ground Management Passenger Handling Passenger Service Agent
Passenger assistance: Welcoming passengers, helping them check in, and providing boarding passes Baggage handling: Loading and unloading luggage, tagging it, and ensuring it reaches the correct destination Flight operations: Confirming flight arrival times, ensuring the ramp is aligned, and making sure the aircraft is clean and stocked for departure Passenger safety: Ensuring passengers are safe and comfortable, and assisting those with special needs or disabilities Flight execution: Making sure the flight is on time and runs smoothly, and re-routing passengers if necessary Ticketing: Selling tickets at the airport kiosk Cabin cleaning: Cleaning the aircraft and managing on-board refreshments Passenger queries: Answering questions and providing directions Regulatory compliance: Ensuring compliance with regulatory requirements CONTACT HR-9218068638skytechaviation44@gmail.com
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Baggage Handling Conflict Resolution Multitasking Ability Ticketing Assistance Airport Operation Customer Service Ground Staff Activities Ground Operation
The primary responsibility of a Passenger Service Executive is to ensure a smooth and pleasant experience for airline passengers. This includes providing assistance with baggage handling, resolving conflicts or issues that may arise, and managing multiple tasks simultaneously. Key responsibilities for a Passenger Service Executive include:1. Baggage Handling: Assisting passengers with checking in their luggage, ensuring it is properly tagged and loaded onto the correct flight.
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Ground Staff Customer Relationship Airport Passenger Service Associate
Job Openings for 58 Airport Passenger Service Assistant-Kolkata 2025 Jobs for Freshers in Kolkata,Bhubaneswar,Ranchi,Guwahati,Dumka,Patna,Jashpur, Chhattisgarh,Raipur, Chhattisgarh,Asansol,Durgapur, having Educational qualification of : Higher Secondary, Secondary School with Good knowledge in Ground Staff,Customer Relationship etc.
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  • 0 - 2 yrs
  • 6.0 Lac/Yr
  • Dumka
Customer Relationship Airline Operations Aviation Personality Development Passenger Service Airline Customer Service Communication Skills Good Communication Skills
We are looking for a dedicated Airlines Executive to join our team in Dumka, India. This entry-level position is ideal for enthusiastic individuals seeking to start their careers in the airline industry.nnKey Responsibilities include:nn- Customer Service: Interact with passengers, answer queries, and resolve issues to ensure a pleasant travel experience.n n- Ticket Reservation: Assist customers with booking flights, managing changes, and handling cancellations efficiently.nn- Documentation: Ensure that all necessary travel documents are processed accurately and on time.nn- Coordination: Work with different departments within the airline to ensure smooth operations and timely flight schedules.nnRequired skills and expectations:nnCandidates should have completed at least their 10th grade education. Strong communication skills are essential to effectively interact with customers and colleagues. A commitment to providing excellent customer service and a positive attitude are vital. Additionally, attention to detail is important when managing bookings and travel documents. Candidates should be proactive, eager to learn, and able to work in a fast-paced environment. Since this is a full-time office-based role, being present on-site is a must. No prior experience is required, making this a great opportunity for freshers to embark on a rewarding career in the airline industry.
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  • Fresher
  • 5.5 Lac/Yr
  • Dumka
Cargo Exclusive Cargo Flight Executive Air Charter Operation Cargo Handling Logistics Operations Cargo Cargo Staff Passenger Service Airport Cargo Air Cargo Ground Operation Good Communication Skills
We are looking for a Cargo Executive to join our team in Dumka, India. This is a full-time position suitable for freshers who have completed their 10th grade. The role involves managing cargo operations and ensuring efficient handling and delivery of goods.nnKey Responsibilities:nn1. Cargo Coordination: You will oversee the coordination of incoming and outgoing shipments, ensuring accuracy in documentation and timely dispatch of cargo.nn2. Inventory Management: You will assist in tracking inventory levels, updating records, and ensuring proper storage of goods in compliance with safety standards.nn3. Customer Communication: You will communicate with customers regarding their shipments, addressing any inquiries or issues that may arise during the cargo process.nn4. Documentation: You will be responsible for preparing and verifying shipping documents, ensuring that all paperwork is accurate and complete.nn5. Following Procedures: You will adhere to company policies and procedures related to cargo handling and safety protocols.nnRequired Skills and Expectations:nnCandidates should possess good communication skills and the ability to work as part of a team. Attention to detail is critical, as you will handle important documentation and cargo. A positive attitude and willingness to learn are essential, as this role offers opportunities for growth and skill development in the logistics field. The ideal candidate should be reliable and punctual, ensuring that all tasks are completed accurately and on time.
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  • 0 - 2 yrs
  • 7.0 Lac/Yr
  • Dumka
Customer Relationship Airline Operations Aviation Personality Development Passenger Service Airline Customer Service Communication Skills Good Communication Skills
We are looking for an Airlines Executive to join our team in Dumka, India. This is a full-time position suitable for individuals with 0 to 2 years of experience who have completed at least their 10th grade.nnKey Responsibilities:nn1. Customer Service: Provide excellent service to passengers by assisting with inquiries, ticket bookings, and other travel-related needs. Your communication skills will help ensure a positive experience for travelers.nn2. Flight Coordination: Help in managing flight schedules and ensuring that all necessary information is relayed to passengers. You will work closely with airlines to maintain accurate flight details.nn3. Documentation: Assist in preparing and processing necessary travel documents for passengers. Attention to detail is essential to ensure compliance with travel regulations.nn4. Problem-Solving: Address any issues that arise during the ticketing and boarding process. You will need to think quickly and effectively to find solutions.nnRequired Skills and Expectations:nnIdeal candidates should have strong interpersonal skills and a good understanding of customer service principles. You should be detail-oriented, ensuring accuracy in all tasks, particularly with documentation and data entry. Basic computer skills are needed for handling booking systems. The ability to work in a team and communicate effectively with staff and customers is important. A positive attitude and willingness to learn will contribute to your success in this role.
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