Outbound Calling Fresher Jobs in Thrissur

Job Title: Customer Relation ExecutiveCompany: Melker FinanceLocation: [Kerala]Job Type: Full-TimeDepartment: Customer Relations / Sales SupportReports to: Customer Relations Manager / Branch ManagerAbout Melker Finance:Melker Finance is a dynamic financial services company committed to delivering transparent, fast, and accessible financial solutions. We specialize in personal loans, vehicle loans, and business financing, focused on building long-term trust with our customers through excellent service and ethical practices.Job Summary:As a Customer Relation Executive at Melker Finance, you will be the face of the company, responsible for engaging with customers, understanding their financial needs, and offering the most suitable financial products. You will ensure customer satisfaction, manage queries, and assist in building strong, lasting relationships with clients.Key Responsibilities:Greet and assist walk-in and telephone customers with professionalism and empathy.Understand customer needs and recommend suitable loan products or financial solutions.Provide clear information on loan terms, documentation, interest rates, repayment schedules, and eligibility.Follow up with existing clients for document collection, EMI reminders, and renewals.Resolve customer queries, complaints, or issues promptly and escalate complex cases to the appropriate department.Maintain accurate and up-to-date customer records in CRM and other internal systems.Assist in customer feedback collection and suggest improvements to enhance customer satisfaction.Coordinate with internal teams (sales, credit, collection, legal) for a smooth customer experience.Uphold confidentiality and comply with financial regulations and company policies.Qualifications:Bachelor's degree in Business Administration, Finance, or a related field (preferred).13 years of experience in customer service, financial services, or sales (freshers may also apply).Excellent communication and interpersonal skills.Basic knowledge of financial products and services.Proficiency in MS Office and CRM tools.Strong problem-solving skills and customer-oriented mindset.Ability to work under pressure and manage multiple tasks.What We Offer:Competitive salary and incentive structureOn-the-job training and professional developmentFriendly and supportive team cultureOpportunities for growth within the organizationPerformance-based rewards and recognition

Job Description:Job Title: Telecaller Job Responsibilities:1. Customer Engagement: Call potential and existing customers to invite them to visit the resort.2. Product Presentation: Clearly explain the resorts features, packages, and services to customers.3. Lead Generation: Identify and qualify potential customers through outbound calls.4. Follow-ups: Regularly follow up with interested customers to close bookings.5. Customer Relationship Management: Maintain a positive relationship with customers to enhance brand loyalty.6. Database Management: Update and maintain customer records in the system.7. Handling Queries: Answer customer inquiries regarding bookings, facilities, and offers.8. Achieving Targets: Meet or exceed daily, weekly, and monthly call and conversion targets.9. Feedback Collection: Gather customer feedback to improve services and offerings.10. Coordination: Work closely with the sales and marketing teams to enhance promotional campaigns.Required Skills & Qualities:1. Excellent Communication: Clear and confident communication skills in the required language(s).2. Persuasive Skills: Ability to convince customers to visit the resort.3. Product Knowledge: Good understanding of the resorts amenities, packages, and offers.4. Customer-Centric Approach: A friendly and professional attitude while dealing with customers.5. Sales Ability: Strong selling skills to convert leads into bookings.6. Patience & Listening Skills: Ability to handle customer concerns and objections effectively.7. Time Management: Ability to manage multiple calls efficiently and effectively.8. Positive Attitude: Energetic and enthusiastic approach towards customer interaction.9. Resilience: Ability to handle rejections

Clarity App is hiring for the role of Customer Support Representative!Responsibilities of the Candidate:Conduct sessions with users via phone calls and chat, offering emotional support.Engage with users empathetically and professionally, ensuring they feel heard and supported.Requirements:A graduate in any discipline.Strong communication skills, with a preference for individuals with an extroverted personality who can easily connect with others.Benefits:Remote Work: The flexibility to work from the comfort of your home.Flexible Hours: Choose working hours that suit your schedule.Meaningful Impact: Play a role in making a difference by offering essential emotional support to those in needSteps to follow:1. Download the Clarity App from the Play Store:https://play.google.com/store/apps/details?id=com.weheal.weheal2. Create your profile in the app.3. Verify yourself in the app and start earning.Once you're all set, our team will provide the necessary training materials.Note- Clarity app is only available on Google Play Store.

Job Openings for 120 Telecaller Jobs for Freshers in Thrissur, having Educational qualification of : Higher Secondary,Professional Degree,B.A,B.B.A,B.Com with Good knowledge in outbound calling etc.