Telecaller (Only Females)

Oxyvalley Developers Pvt Ltd

0 - 1 Years
5 Openings
1.5 - 3.0 Lac/Yr
Face-to-Face interview
Thrissur

Key Skills

Good Communication Skills Marketing Presentation Skills Outbound Calling Microsoft Excel

Apply

Job Description

job description:

job title: telecaller

job responsibilities:

1. customer engagement: call potential and existing customers to invite them to visit the resort.

2. product presentation: clearly explain the resorts features, packages, and services to customers.

3. lead generation: identify and qualify potential customers through outbound calls.

4. follow-ups: regularly follow up with interested customers to close bookings.

5. customer relationship management: maintain a positive relationship with customers to enhance brand loyalty.

6. database management: update and maintain customer records in the system.

7. handling queries: answer customer inquiries regarding bookings, facilities, and offers.

8. achieving targets: meet or exceed daily, weekly, and monthly call and conversion targets.

9. feedback collection: gather customer feedback to improve services and offerings.

10. coordination: work closely with the sales and marketing teams to enhance promotional campaigns.

required skills & qualities:

1. excellent communication: clear and confident communication skills in the required language(s).

2. persuasive skills: ability to convince customers to visit the resort.

3. product knowledge: good understanding of the resorts amenities, packages, and offers.

4. customer-centric approach: a friendly and professional attitude while dealing with customers.

5. sales ability: strong selling skills to convert leads into bookings.

6. patience & listening skills: ability to handle customer concerns and objections effectively.

7. time management: ability to manage multiple calls efficiently and effectively.

8. positive attitude: energetic and enthusiastic approach towards customer interaction.

9. resilience: ability to handle rejections