Experience: 2 - 6 yearsLocation: GurgaonJob Description: 1.Daily, Weekly and Monthly MIS and PPT.2.Client Profiling, Configurations, and relative documentation3.Cleaning up Ticket level Pendencys for multiple projects. 4.Operation level Support & coordination with Development, Care, and Implementation team.5.Handling escalations or urgent tasks from management/other teams.Excel strong, Accounts taking care of, comfortable by handling no. of issues, release note, PPT, screen shots and can does brief description.Client Profiling:- Configuration, client wise documentation, timely updation on excels,Taking care of client bugs, which ticket to be assigned to which developer, care team etc.,Operational level support:- Taking care of escalations, prioritization of work, proper analysis.Good Communication Skills (Business Level communication).If interested, please revert with the following Details.Total Experience:Current CTC:Expected CTC:Current Location:Preferred Location:Ready to relocate:Notice Period:Year of Experience in MS Execl - NOTE: Immediate Joinings are preferred or minimum 15 days of Notice Period.Regards HR TeamCaliber HuntContact - 8219391747