We K9HR SOlUTIONS, Riya Khushalani are seeking an E-commerce Manager to oversee or online store and enhance our digital presence. The successful candidate will be responsible for managing daily operations of our e-commerce website, improving sales, and ensuring customer satisfaction.Key Responsibilities:- Website Management: Oversee the daily functioning of the e-commerce site, ensuring it is up-to-date and user-friendly.- Sales Analysis: Monitor sales performance, track conversion rates, and analyze customer behavior to identify trends and opportunities for growth.- Content Creation: Collaborate with the marketing team to create engaging online content, including product descriptions, images, and promotional materials.- Inventory Management: Ensure that product inventory is accurately tracked and updated to prevent stock-outs or excess inventory.- Customer Service: Address customer inquiries and concerns effectively, ensuring a positive shopping experience for all customers.- Digital Marketing Coordination: Work with marketing teams to implement and analyze strategies such as email campaigns, social media promotions, and SEO efforts to boost online visibility.- Performance Reporting: Generate regular reports on sales, traffic, and customer engagement to provide insights for strategy adjustments.Candidates should possess a Bachelor's degree or equivalent experience, along with 1 to 3 years of experience in e-commerce management. Strong analytical skills and proficiency in e-commerce platforms are essential. Excellent communication skills and the ability to work collaboratively in a team environment are also required, alongside a passion for online retail and a customer-first mindset.