Pre-Sales preparednessEstablish and complete customer compliance to AMNSI policy. Market intelligence with updating data on customers, product / customers & competition dataAction plan to achieve targets in each mapped customerDrive customer satisfaction/ NPS scoreDefine with technical team actions to improve portfolio (Customer satisfaction)Manage offers & contract closures based on Price guidelines and sales plansDelivery & post-delivery follow up (e.g. OTIF performance monitoring etc.)Market intelligence with regular feedback on demand, pricing and competition factsMarket Intelligence/ Market share/ Outlook/ Competition watchStatus of Inventory, Payment / Days Sales Outstanding, ClaimsDemand / Sales forecasts