4

International Telecaller Fresher Jobs in Ludhiana

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  • Fresher
  • 2.0 Lac/Yr
  • Ludhiana
International BPO
As a Tele Caller, you will be an essential part of our team, responsible for engaging with potential customers and providing information about our products and services. Your work will involve communicating over the phone to promote our offerings and achieve sales targets.**Key Responsibilities:**- **Contact Potential Customers:** Initiate calls to prospective clients, introducing our products and services to create interest.- **Provide Information:** Clearly explain the features and benefits of our offerings, ensuring potential customers understand their value.- **Record Interaction Details:** Maintain accurate records of all calls and customer interactions in our database to track progress and follow up as needed.- **Handle Customer Queries:** Respond to questions and concerns from potential customers, providing prompt and professional assistance.- **Achieve Sales Targets:** Work towards meeting individual and team sales goals, contributing to the overall success of the organization.- **Follow Up on Leads:** Regularly follow up with leads who have shown interest, encouraging them to make a purchase.**Required Skills and Expectations:**Candidates should possess strong communication skills, both verbal and written, to effectively engage with customers. A friendly and persuasive personality is essential for building rapport and influencing potential buyers. Time management is key, as you will need to handle multiple calls and tasks efficiently throughout the day. Additionally, basic computer skills are necessary for recording information and accessing customer data. Fresh graduates, particularly those with a B.A. degree, are encouraged to apply, as this role is designed for individuals looking to start their career in sales and customer service.
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Tibba Road Ludhiana
Customer Support Customer Support Voice Process Good Communication Skills Voice Process Inbound Voice Process International Voice Process Domestic Voice Process BPO
As a Customer Support Specialist, you will be responsible for assisting customers with product inquiries, order processing, and issue resolution. You will communicate with customers via phone, email, and chat to ensure a positive experience. Additionally, you will track customer interactions and provide feedback to improve services.Key responsibilities include:1. Responding to customer inquiries: You will address customer questions and concerns promptly and professionally.2. Processing orders: You will assist customers with placing orders and ensuring accurate delivery.3. Issue resolution: You will troubleshoot problems and provide solutions to customer issues effectively.4. Communication: You will communicate product information and updates to customers clearly and accurately.5. Feedback: You will collect feedback from customers to identify areas for improvement in products and services.The ideal candidate for this role should have a graduate degree, strong communication skills, and the ability to multitask effectively. Experience in customer service is preferred but not required. You should be a team player with a positive attitude and a willingness to learn and grow in a fast-paced environment.
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  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Female
  • Ludhiana
Customer Care Cons Customer Guidance Customer Relationship Domestic BPO International BPO Non Voice Process Chat Support Chat Process BPO Non Voice BPO Operations
Position: Customer Service Associate (Only Female)Experience: Freshers can applyOpenings: 05 PositionsSalary: 1.80 LPA (in-hand)Preferred: Local candidateQualification Required: Diploma / Degree / Certification in ComputersKey Requirements: Good communication and convincing skills in Bengali. Basic knowledge of E-mail and MS-ExcelJob Responsibilities: Contact potential or existing customers to inform them about products or services using scripts Answer customer questions regarding products or the company Ask questions to understand customer requirements and close sales Direct prospects to the field sales team when required Enter and update customer information in the database Take and process orders accurately Handle customer grievances to maintain the companys reputation Keep records of calls, sales, and other useful information Conduct research to support ongoing lead generation efforts.
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