Job Description:-The primary task of a BPO executive is to handle calls from customers or clients and provide them with a solution to their queries.They must show the willingness to learn new things. Giving a resolution to the customers or clients should be the whole and sole responsibility.Responsibilities:- Manage large amounts of inbound and outbound calls in a timely manner Follow communication scripts when handling different topics Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives Build sustainable relationships and engage customers by taking the extra mile Keep records of all conversations in our call center database in a comprehensible wayJob Details:Age: 18 years to 40yearsQualification :-Graduates (Undergrads can be considered but should not be regular college students)Communication skills: Exceptional Spoken skills in EnglishShifts: Night shift Salary: 15,000-30,000 INRNote: Any candidate applying for this position should be okay to WFH for now.Experience: Any Undergrad/Graduate Freshers can apply.Location: SuratIf the above requirements suit your interest, please call us on or send your resumePlease only call if you are qualified in above mentioned details.Regards,Votiko Team