Hotel General Manager Graduate Fresher Jobs in Delhi

The Hotel General Manager is responsible for overseeing and managing all aspects of hotel operations, ensuring exceptional guest experiences, and maintaining high standards of service. This role requires a dynamic individual with strong leadership, organizational, and communication skills. The Hotel General Manager will be responsible for efficiently managing the hotel, including the restaurant, and establishing effective relationships with government agencies, clients, vendors, and customers

Dynamic individual with strong leadership, organizational, and communication skills. Responsible for efficiently managing the hotel, including the restaurant, and establishing effective relationships with government agencies, clients, vendors, and customers, Operational Management, Customer Service, Restaurant Management, Client and Vendor Management, Financial Management, Team Leadership, Marketing and Promotions,

1. Ensuring Financials of cinema/ Unit (Like SPH, ATP, Strike rate).2. Tracks and directs the performance of the cinema on daily basis through consistent implementation of the SOPs and tracking of the business environment towards achievements of the monthly targets (revenues- Box/Concessions/LAM and customer satisfaction scores) and identifies key contributing members for rewards/incentives.3. Drive Local Area Marketing to increase admissions to the cinema. Also to establish , not only as Cinema but as an overall entertainment destination of first choice.4. Drive sales to enhance cinema performance.5. COGS Control.6. Ensures redressal of all customer complaints at the cinemas within stipulated timelines. 7. Ensures compliance to Cinema SOPs and achieving benchmark scores in Quality Audits8. Ensures cinema delivers excellent customer service and qualifies benchmark ratings in Mystery customer audits9. Plans and implements the On the Job Training/Operational Training for DMs and Duty Officer and front line staffin coordination with the training team, for operational efficiency.10. Attrition Control by keeping close contact with cinema team members and keep them motivated.11. Training of team on various initiatives (local and corporate)12. Facilitates implementation of all marketing drives at the cinema as per the corporate directives.13. Ensuring accurate and timely reporting of site performance against the targets for consistent tracking and timely mid course correction by the management.