Handle domestic and international flight bookings.Issue, reissue, and modify airline tickets.Check flight schedules, fares, availability, and seat options.Assist passengers with cancellations, refunds, and rescheduling.Provide information about baggage allowances, check-in procedures, and flight details.Maintain accurate passenger and booking records.Handle customer queries through phone, email, or in person.Coordinate with airlines and travel agencies when required.Follow airline and airport ticketing policies and procedures.Ensure accurate payment and ticket documentation.Required SkillsGood verbal and written communication skills.Basic knowledge of airline ticketing and reservation systems.Customer-service-oriented approach.Good computer and MS Office skills.Ability to work under pressure and meet deadlines.Attention to detail and accuracy.