Hotel Assistant 12th Pass Fresher Jobs in Shillong

We are seeking a dedicated Hotel Assistant in Shillong, India, to support daily operations and enhance guest experiences. Ideal candidates will have a passion for hospitality and good communication skills.Key Responsibilities:- Guest Assistance: Welcome guests warmly, handle check-in and check-out procedures, and provide information about hotel services and local attractions.- Room Management: Ensure guest rooms are clean, tidy, and well-stocked with amenities by coordinating with housekeeping staff.- Customer Service: Address guest inquiries and concerns promptly, ensuring a pleasant stay and maintaining high satisfaction levels.- Administrative Support: Assist in handling bookings, updating records, and managing paperwork to keep the administration organized.- Team Collaboration: Work closely with other hotel staff to ensure smooth operations and effective communication across departments.Required Skills and Expectations:Candidates should have a minimum educational qualification of 12th grade and be open to working full-time in an office environment. Previous experience in a hotel or customer service is advantageous but not mandatory. Strong organizational and interpersonal skills are essential for interacting with guests and supporting team tasks efficiently. A friendly, positive attitude, flexibility to adapt to different situations, and a willingness to learn are key qualities we seek in applicants.

We are seeking a dedicated Hotel Executive to join our team in Shillong, India. The ideal candidate will assist in providing exceptional customer service and support hotel operations to ensure a pleasant experience for all guests.Key Responsibilities:- Guest Services: Welcome and assist guests during check-in and check-out. Address guest inquiries or complaints promptly and professionally.- Reservations Management: Handle room bookings, cancellations, and modifications. Ensure accurate data entry in the booking system to maintain an updated room inventory.- Administrative Tasks: Perform various office tasks, such as answering phone calls, responding to emails, and managing front desk operations efficiently.- Collaboration: Work closely with other hotel departments, such as housekeeping and food services, to ensure all guest needs are met and operations run smoothly.- Promotional Support: Assist in promoting hotel services and amenities. Provide information about local attractions and events to enhance the guest experience.Required Skills and Expectations:Candidates should possess strong communication skills and a friendly demeanor to effectively interact with guests and team members. A good understanding of basic computer operations is essential. Attention to detail and the ability to manage multiple tasks are crucial in this fast-paced environment. Flexibility in work schedules is expected, including weekends and holidays. A proactive attitude and a willingness to learn will contribute to success in this role.