We are seeking a dedicated Hotel Executive to join our team in Shillong, India. The ideal candidate will assist in providing exceptional customer service and support hotel operations to ensure a pleasant experience for all guests.
Key Responsibilities:
- **Guest Services**: Welcome and assist guests during check-in and check-out. Address guest inquiries or complaints promptly and professionally.
- **Reservations Management**: Handle room bookings, cancellations, and modifications. Ensure accurate data entry in the booking system to maintain an updated room inventory.
- **Administrative Tasks**: Perform various office tasks, such as answering phone calls, responding to emails, and managing front desk operations efficiently.
- **Collaboration**: Work closely with other hotel departments, such as housekeeping and food services, to ensure all guest needs are met and operations run smoothly.
- **Promotional Support**: Assist in promoting hotel services and amenities. Provide information about local attractions and events to enhance the guest experience.
Required Skills and Expectations:
Candidates should possess strong communication skills and a friendly demeanor to effectively interact with guests and team members. A good understanding of basic computer operations is essential. Attention to detail and the ability to manage multiple tasks are crucial in this fast-paced environment. Flexibility in work schedules is expected, including weekends and holidays. A proactive attitude and a willingness to learn will contribute to success in this role.
Experience
0 - 2 Years
No. of Openings
200
Education
12th Pass
Role
Hotel Assistant
Industry Type
Hotel / Restaurant / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Walk-in interview location
GHUWATI NEAR ABC JUPITRA PLACE 4TH FLOOR CALL ON THIS NUMBERT*-6001751983