Hospitality Executive Fresher Jobs in Silchar

We are looking for a motivated Hotel Management Executive to join our team in Silchar. Ideal candidates will have a passion for hospitality and a desire to provide excellent service to our guests. This is a full-time position suitable for individuals with 0 to 2 years of experience.Key Responsibilities:1. Guest Services - Welcome and assist guests, ensuring they have a comfortable and enjoyable stay by addressing their needs and resolving any issues that may arise.2. Front Desk Operations - Manage check-in and check-out processes efficiently, handle bookings, and maintain accurate records to ensure smooth operations.3. Coordination - Collaborate with other departments, such as housekeeping and food service, to ensure all guest requests are met and hotel standards are maintained.4. Administrative Tasks - Support the hotel management in daily administrative duties, including updating guest information, processing payments, and maintaining inventory.5. Customer Feedback - Gather and respond to guest feedback effectively, helping to improve services and enhance guest satisfaction.Required Skills and Expectations:Candidates should have strong communication skills and a friendly demeanor, enabling them to interact positively with guests. Basic computer knowledge is essential for handling reservations and administrative tasks. A team-oriented attitude is vital for collaborating with colleagues, and a willingness to learn and adapt to new challenges will help candidates thrive in this role. Lastly, punctuality and a desire to maintain high standards of customer service are expected from all applicants.

As a PSE, you will be the first point of contact for passengers, providing them with exceptional service and assistance throughout their travel experience. Your primary responsibilities will include checking in passengers, handling baggage, providing information about flight schedules, and addressing any concerns or issues that may arise. You will also be responsible for ensuring compliance with all airline and airport regulations, maintaining a safe and secure environment for passengers and staff. The ideal candidate will have excellent communication skills, a friendly and approachable demeanor, and the ability to remain calm under pressure. You should be able to work in a fast-paced environment and be flexible with your schedule, as this role may require working evenings, weekends, and holidays. Previous experience in customer service or the airline industry is preferred but not required. We offer comprehensive training and opportunities for career advancement within our organization. If you are passionate about providing outstanding service and enjoy working in a dynamic and diverse environment, we encourage you to apply for this exciting opportunity.ResponsibilitiesCheck-in passengers and issue boarding passes.Assist passengers with baggage check-in and retrieval.Provide information about flight schedules, delays, and cancellations.Address passenger inquiries and resolve any issues or concerns.Ensure compliance with airline and airport regulations.Coordinate with other airport staff and airline personnel.Assist passengers with special needs, including those with disabilities.Handle ticketing and reservation changes.Monitor and manage boarding processes.Ensure a safe and secure environment for passengers and staff.Assist with lost and found items.Provide exceptional customer service at all times.Handle cash and credit card transactions.Maintain accurate records and documentation.

This department manages the activities at the airport pertaining to passenger travel, security checks and ramp responsibilities. Ground staff at the airport, work in shifts and have an important role in daily operations. Handling passenger queries, cabin cleaning, catering, ticket sales, planning, monitoring and controlling airline flight operations are some of the responsibilities they perform. They are also responsible for complying with regulatory requirements and making each flight execution flawless and on-time. From boarding the flight on-time, keeping their baggage safe, cleaning the aircraft and managing on-board refreshments, they do it all wearing a smile. Sounds good? Well, we are always on a look out for warm, optimistic and ever so helpful people who want to make a difference to our customers' journeys.

Female Indian nationals, with an Indian Passport, between 18 to 27 years of age.Educational Qualification: A minimum of 10+2, from a recognised Board or University.Communication: Fluency and clarity of speech in both English and Hindi.Height and Weight: A minimum of 155 cms, and weight proportionate to BMI.Appearance: Positive body language and well groomed. No tattoos should be visible while in uniform.

Aviation hospitality blends luxury customer service with safety, focusing on managing passenger experiences in airlines and airports, including cabin crew, ground staff, and lounge services. Key roles include flight attendants, guest relations, and ground staff, emphasizing communication, safety, and personalized service, primarily aiming to enhance passenger satisfaction and loyalty