Hospitality Executive 12th Pass Fresher Jobs in Dhubri

We are looking for a Hospitality Executive to join our team in Dhubri, Assam. This entry-level position is ideal for individuals who are passionate about providing excellent customer service and creating a welcoming atmosphere in the hospitality industry.Key Responsibilities:1. **Customer Service**: Greet and assist guests in a friendly and efficient manner, ensuring their needs are met and queries are answered promptly.2. **Reservation Management**: Assist in managing bookings and reservations, ensuring accuracy and attention to detail to avoid any customer dissatisfaction.3. **Team Support**: Work closely with other team members to create a smooth and enjoyable experience for guests, collaborating effectively to handle busy periods.4. **Problem-Solving**: Address any guest issues or complaints with professionalism, seeking to resolve them quickly and ensure customer satisfaction.5. **Accountability**: Maintain cleanliness and organization in the workspace, adhering to company policies and standards to provide a safe and pleasant environment.Required Skills and Expectations:The ideal candidate should have excellent communication skills and a positive attitude. Being a team player is essential, as cooperation with colleagues is crucial in a busy environment. Attention to detail and good organizational skills are necessary for handling reservations and ensuring a smooth operation. A willingness to learn and grow in the hospitality field is expected, as this role is an excellent starting point for building a successful career in this sector.

This department manages the activities at the airport pertaining to passenger travel, security checks and ramp responsibilities. Ground staff at the airport, work in shifts and have an important role in daily operations. Handling passenger queries, cabin cleaning, catering, ticket sales, planning, monitoring and controlling airline flight operations are some of the responsibilities they perform. They are also responsible for complying with regulatory requirements and making each flight execution flawless and on-time. From boarding the flight on-time, keeping their baggage safe, cleaning the aircraft and managing on-board refreshments, they do it all wearing a smile. Sounds good? Well, we are always on a look out for warm, optimistic and ever so helpful people who want to make a difference to our customers' journeys.

As a PSE, you will be the first point of contact for passengers, providing them with exceptional service and assistance throughout their travel experience. Your primary responsibilities will include checking in passengers, handling baggage, providing information about flight schedules, and addressing any concerns or issues that may arise. You will also be responsible for ensuring compliance with all airline and airport regulations, maintaining a safe and secure environment for passengers and staff. The ideal candidate will have excellent communication skills, a friendly and approachable demeanor, and the ability to remain calm under pressure. You should be able to work in a fast-paced environment and be flexible with your schedule, as this role may require working evenings, weekends, and holidays. Previous experience in customer service or the airline industry is preferred but not required. We offer comprehensive training and opportunities for career advancement within our organization. If you are passionate about providing outstanding service and enjoy working in a dynamic and diverse environment, we encourage you to apply for this exciting opportunity.ResponsibilitiesCheck-in passengers and issue boarding passes.Assist passengers with baggage check-in and retrieval.Provide information about flight schedules, delays, and cancellations.Address passenger inquiries and resolve any issues or concerns.Ensure compliance with airline and airport regulations.Coordinate with other airport staff and airline personnel.Assist passengers with special needs, including those with disabilities.Handle ticketing and reservation changes.Monitor and manage boarding processes.Ensure a safe and secure environment for passengers and staff.Assist with lost and found items.Provide exceptional customer service at all times.Handle cash and credit card transactions.Maintain accurate records and documentation.