Ground Staff 12th Pass Fresher Jobs in West Bengal

As an Airport Ground Staff member, your primary role will be to ensure smooth operations at the airport, providing excellent service to passengers.**Key Responsibilities:**- **Passenger Check-in:** Assist passengers in the check-in process, ensuring all necessary documents are verified and baggage is correctly tagged.- **Boarding Assistance:** Help passengers in boarding the aircraft by guiding them and ensuring a smooth transition from the terminal to the plane.- **Customer Service:** Address passenger inquiries and provide information regarding flights, boarding times, and airport services with a friendly and helpful attitude.- **Baggage Handling:** Ensure that luggage is correctly loaded and unloaded from aircraft, handling it with care to prevent damage.- **Safety Compliance:** Follow safety protocols and airport regulations to maintain a secure environment for passengers and staff.**Required Skills and Expectations:**- **Communication Skills:** Must be able to communicate clearly and effectively with passengers and team members. Good listening skills are also essential.- **Teamwork:** Ability to work collaboratively in a team-oriented environment is important, as you'll be interacting with various departments and individuals.- **Problem-solving Ability:** You should be able to quickly resolve issues that arise, ensuring a positive experience for passengers.- **Adaptability:** The airport environment can be fast-paced and unpredictable, requiring flexibility and the ability to handle changing situations effectively.- **Basic Computer Skills:** Familiarity with basic computer usage will be helpful for check-in processes and information retrieval.

We are looking for dedicated Ground Operations Staff to join our team in Kolkata. This entry-level position is ideal for individuals who are eager to start their careers in operations and logistics. Key Responsibilities:1. **Baggage Handling**: Ensure the correct loading and unloading of baggage, maintaining careful attention to detail to prevent loss and damage.2. **Passenger Assistance**: Provide assistance to passengers for check-in and boarding processes, ensuring a smooth experience from start to finish.3. **Facility Maintenance**: Help maintain a clean and organized work area, ensuring that all equipment and facilities are in good order.4. **Document Verification**: Conduct checks on necessary travel documents to ensure compliance with company policies and regulations.5. **Communication**: Work closely with team members and other departments to ensure all operations run smoothly and assist in resolving any issues that may arise.Required Skills and Expectations:Candidates should have completed at least the 10th grade and possess a positive attitude and strong communication skills. A willingness to learn and adapt to new challenges is essential, as is the ability to work effectively in a team environment. Attention to detail and a commitment to delivering excellent service are critical to success in this role. Flexibility in working hours is also expected, given the nature of the operations environment. No prior experience is necessary; however, a passion for the industry is a plus.

We are looking for enthusiastic individuals to join our team as Ground Staff in Kolkata. This role is vital in ensuring smooth airport operations and providing excellent service to passengers. **Key Responsibilities:**- **Customer Service:** Assist passengers with check-in, boarding, and other inquiries, ensuring a pleasant travel experience.- **Baggage Handling:** Manage and oversee the loading, unloading, and transportation of passenger luggage, maintaining efficiency and care.- **Check-In Procedures:** Verify passenger documents, issue boarding passes, and ensure all check-in requirements are met promptly.- **Support Team Operations:** Collaborate with other ground staff and departments to maintain effective communications and operations.- **Safety Compliance:** Follow all safety regulations and procedures, ensuring a safe environment for passengers and staff.- **Problem Resolution:** Address any passenger issues or complaints promptly and professionally, providing solutions where possible.**Required Skills and Expectations:**Candidates should have completed at least the 12th grade and possess strong communication skills. A friendly and approachable demeanor is essential for interacting with passengers. Basic computer skills are required to handle check-in and ticketing systems effectively. Candidates should demonstrate good teamwork abilities and be willing to work in a fast-paced environment. A strong focus on customer satisfaction and problem-solving skills will contribute to success in this role. Flexibility in working hours is expected, as shifts may vary. Previous experience is welcome but not mandatory; freshers are encouraged to apply.

We are looking for an enthusiastic Airport Passenger Service Associate to join our team in Kolkata. This role is ideal for someone with a passion for customer service and an interest in the aviation industry.Key Responsibilities:- **Customer Interaction:** Assist passengers with check-in, boarding procedures, and luggage handling to ensure a smooth travel experience.- **Information Assistance:** Provide accurate information to passengers about flight schedules, gate changes, and policies to improve their travel journey.- **Problem Solving:** Address passenger inquiries and concerns promptly, using effective communication skills to resolve issues calmly and professionally.- **Safety Compliance:** Ensure all safety protocols and procedures are followed, maintaining a safe environment for both passengers and staff.- **Team Collaboration:** Work closely with team members and other airport staff to ensure seamless operations and high-quality service delivery.Required Skills and Expectations:Candidates should have completed their 12th grade and possess excellent communication and interpersonal skills. A friendly attitude and a willingness to assist others are essential. Successful candidates will be detail-oriented, able to think on their feet, and demonstrate problem-solving abilities. Previous experience in customer service is an advantage, but not mandatory, as we will provide training. Applicants should be flexible with working hours, including early mornings, weekends, and holidays. A strong commitment to providing exceptional service is crucial for success in this role.

We are seeking enthusiastic individuals to join our team as Airport Ground Staff in Kolkata. This role is ideal for those looking to start their career in the aviation industry, providing essential support to ensure smooth airport operations.Key Responsibilities:- Customer Service: Assist passengers with check-in procedures, provide information about flights, and address inquiries to create a positive travel experience.- Baggage Handling: Safely manage and load/unload luggage, ensuring it is handled with care to prevent damage.- Security Checks: Conduct necessary security procedures, including screening of passengers and their belongings to ensure safety regulations are met.- Coordination: Work closely with cabin crew and other ground staff to facilitate boarding processes and manage any on-ground issues effectively.- Emergency Procedures: Stay prepared to respond to emergencies and follow safety protocols to ensure passenger and staff safety.Required Skills and Expectations:Candidates must have completed their 12th grade and possess strong communication skills to engage with passengers and team members effectively. A polite and friendly demeanor is essential to enhance the customer experience. Basic problem-solving abilities are necessary to address any issues that may arise during operations. Physical fitness is important, as the role involves moving and handling luggage. A willingness to work in various shifts, including weekends and holidays, is expected in this fast-paced environment.

We are looking for dedicated and motivated individuals to join our team as Airport Staff in Kolkata. This position requires commitment and the ability to work in a fast-paced environment. **Key Responsibilities:**- **Customer Service:** Assist passengers with check-in procedures, provide information about flights, and address any concerns they may have to ensure a pleasant travel experience. - **Baggage Handling:** Responsible for the efficient loading and unloading of luggage from aircraft, ensuring items are handled with care to avoid damage.- **Security Checks:** Conduct security screenings of passengers and their luggage to uphold safety regulations, ensuring all protocols are strictly followed.- **Coordinating with Airlines:** Collaborate with various airline representatives to facilitate smooth operations and assist in resolving any issues that may arise.- **Emergency Response:** Be prepared to respond to emergencies effectively, following established protocols to ensure passenger and staff safety.**Required Skills and Expectations:**Candidates should have a minimum of a 12th-grade education. We welcome applicants with 0 to 6 years of experience in customer service or related fields. Strong communication skills are essential to interact with passengers and team members. A positive attitude and the ability to work well under pressure are crucial. Punctuality and reliability are expected, as airport operations run on strict schedules. Flexibility to work varied shifts, including weekends and holidays, is important.

As an Airport Ground Staff member, you will play a crucial role in ensuring smooth operations at the airport. This position is suitable for freshers and requires candidates who have completed at least 10th grade. You will work in a full-time capacity at the airport in Medinipur, stationed at the office.**Key Responsibilities:**- **Customer Service:** Greet passengers as they arrive and assist them with any inquiries or concerns. Your role will be vital in providing a positive experience for travelers.- **Check-in Assistance:** Help passengers during the check-in process by verifying their travel documents and issuing boarding passes to ensure a seamless journey.- **Baggage Handling:** Manage the luggage of travelers, ensuring that it is loaded and unloaded from the aircraft in a timely and safe manner.- **Flight Information:** Keep passengers informed about flight schedules and gate information, including any changes or delays.- **Safety and Security Checks:** Ensure compliance with safety regulations by conducting checks on passenger and luggage security as required.**Required Skills and Expectations:**- Strong communication skills: You should be able to clearly and effectively communicate with passengers and team members.- Teamwork: Collaborating with colleagues is essential to maintain an efficient working environment.- Customer-oriented mindset: A friendly attitude and willingness to assist passengers will be key to your success.- Basic problem-solving skills: You should be prepared to handle unexpected situations calmly and efficiently. - Reliability: Punctuality and a strong work ethic are critical for maintaining operational standards at the airport.

As an Airline Ground Staff member in Kolkata, you will play a crucial role in ensuring smooth airport operations. Your main focus will be on providing excellent customer service and assisting passengers throughout their journey. Key responsibilities include:- **Check-in Assistance**: You will help passengers with the check-in process, ensuring they have the necessary documents and guiding them through self-service kiosks if applicable.- **Baggage Handling**: You will assist in the safe loading, unloading, and transportation of luggage, ensuring all bags are tagged and reach the correct destination.- **Customer Service**: You will respond to passenger inquiries and concerns, providing information about flight schedules, gate changes, and other essential services to enhance their travel experience.- **Coordination with Crew**: You will communicate effectively with airline crew and ground teams to ensure timely departures and arrivals, addressing any operational issues that may arise.- **Emergency Response**: You will be trained to handle emergencies and assist in evacuating passengers when necessary, ensuring safety at all times.To excel in this role, you should possess good communication and interpersonal skills, demonstrating a friendly and helpful attitude toward passengers. A basic understanding of airline operations will be beneficial. You should be detail-oriented, capable of multitasking, and able to work well under pressure. A willingness to learn and adapt in a fast-paced environment is essential. A minimum educational qualification of 12th grade is required, with 0-1 years of experience preferred.

We are looking for enthusiastic individuals to join our team as Airline Ground Staff in Kolkata. This is a full-time position, ideal for freshers who have completed at least 10th grade. As part of the ground staff team, you will play a crucial role in ensuring a smooth and pleasant experience for passengers.**Key Responsibilities:**- **Check-In Assistance:** Welcome passengers at the check-in counter, handle their luggage, and ensure proper documentation for a seamless travel experience.- **Baggage Handling:** Oversee the safe loading and unloading of luggage, making sure it reaches the correct destination without damage.- **Customer Service:** Answer queries and provide information to passengers regarding flights, services, and facilities to enhance their overall experience.- **Emergency Procedures:** Be familiar with safety and emergency protocols, ensuring passenger safety and compliance with airline regulations.- **Collaboration with Team:** Work closely with other ground staff and airline personnel to coordinate efficient operations throughout the airport.**Required Skills and Expectations:**Candidates should possess strong communication and interpersonal skills to interact effectively with passengers. A customer-friendly attitude and a willingness to assist others are essential. Attention to detail is needed for handling luggage and ensuring accurate documentation. Ability to work in a fast-paced environment and adapt to changing situations is important. Teamwork and a collaborative spirit will help create a positive atmosphere for both passengers and staff.

Job Summary:The Admin & HR Executive will be responsible for managing end-to-end human resource functions along with administrative operations to ensure smooth functioning of aviation operations. The role requires coordination with multiple departments, compliance with aviation regulations, and handling employee lifecycle processes efficiently. Key Responsibilities: Human Resource Functions:Handle end-to-end recruitment (sourcing, screening, interviews, onboarding)Manage employee documentation & verification (KYC, background checks, airport passes)Maintain HR records & employee databaseAssist in payroll processing & attendance managementHandle employee grievances & disciplinary actionsConduct induction and training coordinationEnsure compliance with labor laws and aviation regulatory requirementsManage exit formalities and full & final settlements Administrative Functions:Oversee office administration and facility managementCoordinate with airport authorities for ID cards, entry passes, and security clearancesManage vendor coordination (uniforms, transport, housekeeping, etc.)Maintain inventory & office suppliesHandle travel arrangements & staff logisticsEnsure smooth day-to-day operational support Compliance & Reporting:Ensure compliance with DGCA guidelines and airport authority regulationsMaintain MIS reports, HR dashboards, and audit recordsAssist during internal and external auditsTrack employee performance and attendance reports Required Skills:Strong knowledge of HR practices and labor lawsGood understanding of aviation operations and airport protocolsExcellent communication and interpersonal skillsStrong organizational and multitasking abilitiesProficiency in MS Office (Excel, Word, HR software)Ability to handle confidential information Qualifications:Bachelors Degree in HR / Business Administration / ManagementMBA/PGDM in HR (Preferred) Experience:1-4 years of experience in HR & AdministrationExperience in aviation, airport, or hospitality industry preferred Salary Range:3.0 LPA - 12.0 LPA (Depending on experience & location) Additional Requirements:Willingness to work in shift-based environmentAbility to work under pressure in a fast-paced airport environmentImmediate joiners preferred

An Air Ticketing Executive is responsible for booking airline tickets, managing reservations, issuing boarding passes, handling travel queries, and assisting passengers with ticket changes or cancellations. They ensure accurate ticketing, maintain travel records, and provide excellent customer service to travelers.3. Key ResponsibilitiesTicket Booking & ReservationsBook domestic and international flight tickets for customers.Use airline reservation systems such as GDS (Amadeus, Galileo, Sabre).Provide information about flight schedules, fares, and availability.Customer AssistanceAssist customers with ticket bookings, cancellations, and rescheduling.Handle passenger inquiries through phone, email, or in person.Guide customers about airline policies, baggage rules, and travel requirements.Ticket IssuanceIssue e-tickets and boarding passes.Verify passenger information and travel documents.Process ticket refunds and exchanges when required.Fare CalculationCalculate ticket fares, taxes, and additional charges.Provide the best available fare options to customers.DocumentationMaintain records of bookings and payments.Update passenger details in reservation systems.CoordinationCoordinate with airlines, travel agents, and airport staff.Assist with group bookings and corporate travel arrangements.4. Required SkillsExcellent communication and customer service skillsKnowledge of airline reservation systems (GDS)Basic computer skills (MS Office, booking software)Problem-solving abilityAttention to detailAbility to work under pressure5. Educational QualificationMinimum 12th pass or graduateDiploma or certification in Air Ticketing / Travel & Tourism (preferred)6. ExperienceFreshers can apply0-2 years experience in travel agency or airline ticketing preferred7. Work EnvironmentAirlinesTravel agenciesAirportsTour and travel companies8. Salary (India - Approx.)Fresher: 15,000 - 25,000 per monthExperienced: 30,000 - 50,000+ per month

We are looking for dedicated female candidates to join our team as Airline Ground Staff in Kolkata. This is an excellent opportunity for freshers who are eager to start their careers in the aviation industry.Key Responsibilities:- **Customer Service**: Engage with passengers at the airport, providing information, assistance, and ensuring a positive travel experience.- **Check-In Assistance**: Help passengers with the check-in process, including verifying travel documents and issuing boarding passes.- **Baggage Handling**: Coordinate the proper handling and tracking of passenger luggage, ensuring it is loaded and unloaded securely.- **Safety and Security**: Ensure compliance with safety regulations by conducting security checks and providing support during emergency situations.- **Problem Solving**: Address passenger complaints and resolve issues quickly, maintaining a calm and professional demeanor at all times.Required Skills and Expectations:Candidates must possess excellent communication skills in English and Hindi, along with a friendly and approachable attitude. The ability to work efficiently in a fast-paced environment is essential. Candidates should be punctual, organized, and detail-oriented. A good understanding of customer service principles will be beneficial. Must be a team player, demonstrating flexibility and a willingness to assist colleagues whenever necessary. Applicants should be available to work full-time from the office and have completed their 10th grade education.

Requirement of Ground Staff JobsCall For Enquiry Mr. Pawan Singh TomarJob description ( Airport Ground Staff Job )Work Role:Ground Staff are responsible for assisting passengers during check-in, boarding, and departure processes. Duties include handling baggage, providing flight information, ensuring passenger safety, and coordinating with airline and security teams for smooth airport operations. Staff also manage ticketing, boarding passes, and customer inquiries at the terminal. Professionalism, patience, and strong communication skills are essential for maintaining service quality and airline reputation.Benefits: Company-provided accommodation near airport locations. Cab facility available for pick-up and drop across shifts. Daily meal allowance or in-shift meals provided. Comprehensive medical and insurance coverage for employees. Uniform and grooming support as per airline standards. Opportunities for career growth and skill development within the aviation sector. Intermediate or Equivalent Age 18 - 47 10th, 12th and Graduation Candidate RequiredResponsibilities Ticket Booking Support Flight Information Desk Booking Amendments Customer Query Handling Payment Processing The purpose of a Supervisor is to ensure the smooth and efficient running of operations at an airport. This involves overseeing the day-to-day running of the airport, managing staff, dealing with passenger queries and complaints, monitoring the airfield, and ensuring that all safety and security regulations are followed. The Airport Operations Supervisor is also responsible for liaising with other stakeholders such as airlines, suppliers, and government agencies to ensure the airport runs effectively. They must also work closely with their team to ensure that all operational goals are achieved. Assist in developing emergency response plans, and respond to emergency situations. Monitor airport operations, including traffic flow, baggage handling, and cargo operations.Role: Ground StaffIndustry Type: AviationDepartment: Aviation & AerospaceEmployment Type: Full Time, PermanentRole Category: Flight & Airport OperationsEducationUG: Any GraduatePG: Any Postgraduate10th & 12th Pass Candidate can also apply

- Assist with check-in operations: Help passengers check-in for their flights, issue boarding passes, and handle baggage check-in to ensure a smooth boarding process for all passengers.- Manage boarding process: Coordinate with airline crew to ensure passengers board the aircraft in an orderly and timely manner, while also assisting with any special needs or requests.- Provide customer service: Address passenger inquiries, resolve issues, and assist with any special requirements to ensure a pleasant experience for all travelers.- Monitor security procedures: Help ensure the safety and security of passengers by following all airport security protocols, including checking baggage and screening passengers as needed.- Maintain cleanliness: Keep the airport terminal and surrounding areas clean and organized to provide a pleasant environment for passengers and staff.Required skills and expectations:- Strong communication skills to effectively assist passengers and communicate with airline staff.- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.- Attention to detail to accurately check-in passengers, handle baggage, and ensure correct boarding procedures.- Customer service-oriented mindset to address passenger needs and provide assistance as required.- Ability to follow strict security protocols and ensure the safety of passengers and staff at all times.

Join our team as Airport Ground Staff in Kolkata, India. Responsibilities include assisting passengers with check-in, baggage handling, boarding, and overseeing aircraft movement on the ground. Candidates should have excellent communication skills, be able to work well under pressure, and have a 10th pass education. Experience is preferred but not required. If you are looking for a dynamic and fast-paced work environment, this role is perfect for you.

A Ground Hostess (or Airport Ground Staff) ensures passenger safety, comfort, and efficient service within airport terminals. Key duties include assisting passengers with check-in and boarding, managing baggage, handling tickets, providing information, and assisting special needs passengers, all while acting as airline ambassadors.Key ResponsibilitiesPassenger Handling: Welcoming passengers, checking travel documents (passports, IDs), issuing boarding passes, and directing passengers to departure gates.Customer Service: Answering queries, assisting with flight delays or cancellations, and providing information about flight schedules.Special Assistance: Assisting passengers with limited mobility, elderly passengers, and unaccompanied minors.Baggage Management: Handling baggage checks, tagging luggage, and addressing lost or damaged luggage issues.Safety & Security: Ensuring compliance with safety protocols, performing security screenings, and assisting in emergency situations.Gate Duties: Manning boarding gates and ensuring smooth boarding processes.Requirements & SkillsEducation: Typically a high school diploma or equivalent (10+2), with a diploma in aviation or hospitality being an advantage.Appearance: Well-groomed with a professional appearance.Communication: Excellent communication skills in English and local languages.Personality: Patient, friendly, service-oriented, and able to work under pressure.Technical: Basic computer literacy (knowledge of airline ticketing systems like Amadeus or Sabre is a plus).HR RIYA - 9875678239

A Ground Staff Executive ensures passenger safety, comfort, and smooth airport operations by managing check-ins, boarding, baggage, and special assistance, while adhering to regulatory safety protocols. Key tasks include verifying documents, issuing boarding passes, handling luggage, boarding passengers, and assisting passengers with limited mobility.Key ResponsibilitiesPassenger Handling: Greeting passengers, verifying travel documents (passports, tickets), issuing boarding passes, and managing boarding gates.Check-in & Service: Manning check-in counters, weighing luggage, tagging bags, and assisting with seat selections.Special Assistance: Assisting passengers with disabilities (wheelchairs), elderly passengers, and unaccompanied minors.Boarding Operations: Guiding passengers to boarding gates, managing queues, and announcing flight details.Safety & Security: Complying with airport security protocols, conducting cabin checks, and assisting with flight emergencies.Flight Operations: Coordinating with ramp staff for baggage loading and helping resolve issues related to flight delays or lost luggageQualifications & RequirementsEducation: Typically requires a high school diploma or a degree/diploma in Aviation, Hospitality, or Customer Service.Skills: Exceptional communication and interpersonal skills, proficiency in computer systems, ability to multitask, and strong problem-solving skills.Attributes: Well-groomed, professional appearance, and a friendly, helpful demeanor.Flexibility: Willingness to work in shifts, including early mornings, late nights, weekends, and holidays.Typical RolesPassenger Service Agent: Handling check-in and boarding.Baggage Service Agent: Managing luggage handling.Ramp Service Agent: Assisting with aircraft loading and ground-side activitiesHR RIYA - 9875678239

Airport ground staff are responsible for ensuring passenger safety, comfort, and efficient flight operations, covering duties from check-in to boarding and ramp services. Key roles include assisting passengers (ticketing, boarding), handling baggage, guiding aircraft to parking bays, and coordinating with flight crews to ensure on-time departures. Key Ground Staff Responsibilities:Passenger Handling & Service:Check-in: Greeting passengers, verifying travel documents, issuing boarding passes, and weighing/tagging luggage.Boarding Gates: Scanning boarding passes, making announcements, boarding flights, and managing seat changes.Special Assistance: Assisting elderly, disabled passengers, and unaccompanied minors.Customer Service: Addressing queries, resolving complaints, and managing flight delays or cancellations.Ramp Services & Operations:Baggage Handling: Loading and unloading luggage and cargo safely into the aircraft.Aircraft Servicing: Guiding aircraft to parking bays, providing stairs/jet bridges, and organizing cabin cleaning and catering.Safety Coordination: Conducting pre-flight safety checks, managing refueling, and securing the aircraft.HR RIYA - 9875678239

**Airport Ground Staff Job Description - Howrah (West Bengal)****Job Title:** Airport Ground Staff**Location:** Howrah, West Bengal

Airport ground staff are essential aviation professionals who ensure the safety, security, and efficiency of flights by managing passenger services, baggage handling, and aircraft ramp operations. Key responsibilities include checking in passengers, issuing boarding passes, boarding flights, guiding aircraft to parking bays, and loading/unloading luggage

We are looking for enthusiastic individuals to join our team as Airline Ground Staff in Kolkata. This entry-level position is perfect for someone who enjoys working in a dynamic environment and has a passion for customer service.Key Responsibilities:1. Customer Check-In: Assist passengers with the check-in process, including verifying travel documents and issuing boarding passes to ensure a smooth experience.2. Baggage Handling: Safely handle passenger luggage and ensure it is correctly tagged and loaded onto the appropriate flights to prevent any mix-ups.3. Boarding Procedures: Manage the boarding process by calling passengers according to their flight schedules and ensuring that boarding procedures are followed efficiently.4. Information Assistance: Provide clear and accurate information to passengers regarding flight details, delays, and terminal services.5. Problem Resolution: Address any passenger queries or complaints with professionalism and empathy, ensuring a positive customer experience.

As an Airport Ground Staff, you will be responsible for ensuring that all airport operations run smoothly and efficiently. You will work directly with passengers and assist in the overall airport experience. **Key Responsibilities:**- **Passenger Assistance:** Provide help to travelers with check-in procedures, boarding passes, and luggage handling to ensure a pleasant travel experience. - **Baggage Handling:** Manage the loading and unloading of luggage while ensuring it is handled carefully and transported securely. - **Customer Service:** Address passenger inquiries and concerns promptly to enhance customer satisfaction and keep operations running smoothly. - **Safety Protocols:** Follow safety procedures and protocols to maintain a safe environment for passengers and staff at all times. - **Communication:** Coordinate with other airport staff, pilots, and crew members to ensure timely departures and arrivals of flights. - **Check-In Support:** Assist in the check-in process at the airport, ensuring smooth processing of passengers and their belongings. **Required Skills and Expectations:**- Strong communication skills are essential for interacting effectively with passengers and team members.- A friendly demeanor with excellent customer service skills to handle various passenger situations with care.- Ability to work in a fast-paced environment, managing stress and time efficiently during peak hours.- Attention to detail and the ability to follow instructions accurately is crucial for safety and operational efficiency.- Basic computer skills and familiarity with airport systems can be helpful, though training will be provided.- A commitment to teamwork, as collaborating with colleagues is necessary for a seamless operation. Candidates are expected to be eager to learn, punctual, and ready to take on various responsibilities as needed.

We are looking for enthusiastic Airline Ground Staff to join our team in Kolkata. This entry-level position is ideal for individuals ready to start their career in the aviation industry.Key Responsibilities:- **Check-In Services**: Assist passengers during the check-in process, including confirming flight details and issuing boarding passes.- **Baggage Handling**: Ensure safe and efficient loading, unloading, and tracking of passenger baggage, maintaining accurate records.- **Customer Service**: Provide information to passengers about flight schedules, gate changes, and other travel-related inquiries, ensuring a pleasant travel experience.- **Safety and Security**: Conduct checks to ensure compliance with safety regulations and assist in managing security protocols.- **Coordination with Staff**: Collaborate with flight crew and other ground staff to ensure smooth operations and communicate any issues that may arise.Required Skills and Expectations:Candidates should have a positive attitude and excellent communication skills to interact effectively with customers and team members. Attention to detail is essential when handling passenger information and baggage. Physical fitness and the ability to work in a fast-paced environment are important as the role involves standing for long periods and handling luggage. Flexibility in working hours is expected, including weekends and holidays. Candidates should have a minimum educational qualification of 10th grade. No prior experience is necessary; we value eagerness to learn and commitment to providing exceptional service.

We are seeking dedicated Ground Handling Staff to join our team in Kolkata. This full-time position is ideal for freshers who are looking to start their careers in aviation and customer service.Key responsibilities include:1. **Passenger Assistance:** Provide excellent support to passengers during check-in, boarding, and luggage handling to ensure a smooth travel experience.2. **Baggage Management:** Handle the loading, unloading, and transportation of passenger baggage with care and attention to detail.3. **Safety Compliance:** Ensure that safety protocols are followed at all times during ground operations to maintain a secure environment.4. **Customer Service:** Address passenger inquiries and concerns promptly and professionally, maintaining a friendly and welcoming demeanor.5. **Team Collaboration:** Work closely with other staff members to coordinate various airport operations efficiently.Required skills and expectations:Candidates should have completed their 12th grade and possess strong communication skills in English and Hindi. A pleasant personality and a friendly attitude are essential for interacting with passengers. Attention to detail and the ability to work well under pressure are important for managing tasks efficiently. The role does require being physically active, as it involves standing and walking for long periods. Enthusiasm for teamwork and a willingness to learn quickly will be vital for success in this position. Females are encouraged to apply as part of our commitment to promoting diversity in the workplace.

As an Air Ticketing Executive based in Bagdogra, you will play a crucial role in ensuring smooth ticketing operations for our customers. Your primary responsibility will be to assist clients in booking air tickets efficiently. **Key Responsibilities:**- **Customer Interaction:** Engage with customers to understand their travel requirements and preferences, ensuring high levels of service.- **Ticket Booking:** Utilize airline reservation systems to book and confirm tickets, ensuring accuracy and adherence to company policies.- **Fare Quotation:** Provide customers with up-to-date price information and fare alternatives, helping them make informed decisions.- **Issue Resolution:** Address any ticketing issues or customer complaints promptly, offering solutions and alternatives to ensure satisfaction.- **Documentation Management:** Maintain and organize necessary travel documentation and records for ticketing transactions in compliance with regulations.- **Market Knowledge:** Stay updated on airline policies, destinations, and pricing trends to provide the latest information to customers.**Required Skills and Expectations:**Candidates should possess excellent communication skills, both verbal and written, to effectively interact with customers. Attention to detail is crucial for accurately processing bookings and resolving issues. Basic computer proficiency is expected, particularly in using reservation systems and email. Candidates should be able to work well in a team environment, demonstrating a proactive attitude towards learning and problem-solving. Timeliness and the ability to manage multiple tasks efficiently are also essential in this role. Ideally, applicants should have a positive demeanor and a passion for the travel industry.

We are looking for an Airport Operations Executive to join our dynamic team in Kolkata. This entry-level position is ideal for individuals with a passion for aviation and a keen interest in ensuring smooth airport operations.Key Responsibilities:- **Monitoring Air Traffic:** You will assist in observing flight schedules and ensuring timely departures and arrivals. Keeping track of any delays and updating relevant personnel is crucial for maintaining operational efficiency.- **Passenger Assistance:** You will provide support to passengers regarding flight information, baggage claims, and navigational queries within the airport. Excellent communication skills are necessary to guide passengers effectively.- **Collaborating with Team Members:** Teamwork is vital in airport operations. You will work closely with other staff, including ground crew and security personnel, to ensure coordinated efforts in handling passenger flow and cargo.- **Maintaining Safety Standards:** Upholding safety regulations is paramount. You will learn about airport safety protocols and assist in ensuring that all operations comply with relevant laws and guidelines.Required Skills and Expectations:Candidates should possess strong communication and interpersonal skills to handle various situations effectively. A basic understanding of airport operations is a plus, though no prior experience is required. The ability to work in a fast-paced environment, stay organized, and pay attention to detail will be essential for success in this role. Adaptability and a willingness to learn will help you thrive in the ever-changing airport environment.

We are looking for a dedicated and friendly Air Hostess to join our team in Kolkata. This is an exciting opportunity for individuals who are eager to provide exceptional service in the aviation industry. As an Air Hostess, your main responsibilities will include ensuring the safety and comfort of passengers during flights. You will perform safety demonstrations before takeoff, assist passengers with their needs, and serve food and beverages. You will also handle any emergencies that may arise and provide first aid as necessary.To succeed in this role, you should possess excellent communication skills, a positive attitude, and the ability to work well under pressure. You must be comfortable working in a fast-paced environment and be willing to adapt to changing situations. A strong sense of teamwork is essential, as you will collaborate with other crew members to ensure a smooth flight experience. A high school diploma (12th pass) is required, and prior experience in a customer service role is beneficial but not mandatory. You should be willing to undergo training to learn about aviation safety regulations and emergency procedures. Finally, a neat appearance and a friendly demeanor are essential to create a welcoming atmosphere for passengers. If you are passionate about travel and enjoy helping people, we would love to have you on board!CONTACT DETAILS - 9875598230

Passenger HandlingCheck-in passengers and issue boarding passesVerify travel documents (tickets, ID, visas)Assist with boarding and deboardingBaggage HandlingAccept, tag, and manage luggageHandle lost, delayed, or damaged baggage issuesCustomer ServiceAnswer passenger queriesProvide assistance to elderly or special-needs travelersResolve complaints politely and efficientlyFlight Operations SupportCoordinate with pilots, cabin crew, and other airport staffEnsure timely boarding and departuresMake announcements regarding flightsSecurity & SafetyFollow airport security proceduresReport suspicious activitiesEnsure compliance with aviation rules Skills RequiredGood communication and interpersonal skillsBasic computer knowledgeProblem-solving abilityCalm and patient attitude under pressureTeamwork and coordination EligibilityMinimum qualification: 10+2 (some roles may require a graduate degree)Fluency in English (and often local language)Basic grooming and professional appearanceAge limit (varies by airline, usually 18-27 years)

Ground Staff are responsible for assisting passengers and supporting airport operations on the ground. They ensure smooth airport functioning by managing passenger services, baggage handling, check-in procedures, and coordination between airline departments. Their main goal is to provide excellent customer service and ensure safety and efficiency at the airport.Key ResponsibilitiesPassenger HandlingAssist passengers during check-in, boarding, and arrival procedures.Verify passenger documents such as passports, visas, and tickets.Issue boarding passes and baggage tags.Provide information about flight schedules, delays, and gate changes.Baggage ManagementEnsure baggage is properly weighed, tagged, and loaded.Handle lost, delayed, or damaged baggage complaints.Coordinate with baggage handling teams.Customer ServiceAssist passengers with special needs such as elderly travelers, disabled passengers, and unaccompanied minors.Respond to passenger inquiries and resolve complaints politely.Provide assistance during flight delays or cancellations.Boarding and Departure OperationsManage boarding gates and ensure passengers board according to procedures.Verify boarding passes and travel documents.Ensure safety regulations are followed before departure.Coordination and CommunicationCoordinate with pilots, cabin crew, security staff, and airport authorities.Communicate operational updates to relevant departments.Maintain proper documentation and reports.Safety and SecurityFollow airport safety and security regulations.Ensure passengers comply with airline and airport policies.Report suspicious activities or safety issues immediately.Required SkillsExcellent communication and interpersonal skillsStrong customer service abilityProblem-solving skillsAbility to work under pressureTeamwork and coordinationBasic computer knowledgeTime management skillsEducational QualificationMinimum 10+2 (Higher Secondary)Diploma or degree in Aviation, Hospitality, or Travel Management is preferred.ExperienceFreshers can apply.02 years of experience in aviation, customer service, or hospitality is an advantage.Physical RequirementsGood personality and grooming.Ability to stand for long hours.Good eyesight and physical fitness.Work EnvironmentAirports and airline terminals.Rotational shifts including night shifts, weekends, and holidays.Fast-paced and customer-facing work environment.

We are looking for an Air Cargo Executive to join our team in Kolkata. The role is ideal for those who have a keen interest in air cargo operations and wish to build a career in logistics.**Key Responsibilities:**- **Coordinate Air Shipments:** Manage the scheduling and routing of air cargo shipments to ensure timely deliveries.- **Documentation:** Prepare and process all necessary documentation related to air freight, including bills of lading and customs paperwork.- **Customer Interaction:** Communicate with customers to provide updates on shipment statuses and address any queries or concerns.- **Cargo Tracking:** Monitor the movement of cargo and use tracking systems to ensure smooth operations from origin to destination.- **Team Collaboration:** Work closely with other departments, such as sales and warehouse, to facilitate efficient cargo handling and operations.**Required Skills and Expectations:**Candidates should possess strong communication skills to interact effectively with clients and team members. Basic knowledge of air cargo processes and regulations is preferred but not required, as on-the-job training will be provided. Attention to detail is crucial to ensure accuracy in documentation and shipment tracking. A proactive attitude and ability to work under pressure will be essential for managing tight deadlines. Proficiency in using computers and handling software applications related to cargo operations will enhance performance in this role. An educational background of at least 12th grade is necessary, and experience ranging from 0 to 6 years in the logistics industry is welcome.

As a Ground Staff member based in Kolkata, you will be responsible for assisting in various airport ground operations. This includes tasks such as checking in passengers, guiding them to their designated areas, and handling their luggage. You will also ensure the safety and comfort of passengers during their time at the airport.Key Responsibilities:- Greet and assist passengers with check-in procedures.- Guide passengers to their boarding gates and provide necessary information.- Handle luggage and ensure it is loaded onto the correct flights.- Ensure the safety and security of passengers during their time at the airport.Skills and Expectations:- Must be a 10th pass with good communication skills.- Ability to work in a fast-paced environment and handle stressful situations calmly.- Strong customer service skills and a friendly demeanor.- Ability to work as part of a team and follow instructions accurately.- Willingness to work irregular hours, including nights and weekends.

We are looking for 79 Airport Jobs in Air Ticketing and MTS at multiple locations in Kolkata, Mumbai, Madurai, Salem, Hubli, Kalaburagi, Gulbarga, Mangalore, Kozhikode/Calicut, Bhubaneswar, Indore, with deep knowledge in Air Ticketing, Multi Tasking Staff, Front Desk Executive, Passport Checking Staff, Guest Relation Executive, Customer Support, Ticket Support Executive, Ticket Checking Staff, Ground Staff, Airport Staff and Required Educational Qualification is : Secondary School, B.A, B.C.A, B.B.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree, Post Graduate Diploma, Any Master Degree

As an Air Hostess, your main responsibility is to ensure the safety and comfort of passengers aboard a flight. You will greet passengers as they board, assist with storing luggage, serve meals and drinks, and provide information and assistance throughout the flight. You will also be responsible for conducting safety demonstrations and procedures in case of emergencies.Skills required for this role include excellent communication and customer service skills, the ability to remain calm under pressure, and a professional and friendly attitude.

Job Summary:An Air Cargo Executive is responsible for handling, coordinating, and managing air freight operations at airports or cargo terminals. The role involves booking shipments, preparing documentation, ensuring compliance with aviation regulations, coordinating with airlines and customs authorities, and ensuring safe and timely delivery of cargo.Key Responsibilities1. Cargo Booking & DocumentationProcess cargo bookings for domestic and international shipments.Prepare Air Way Bills (AWB), invoices, shipping bills, and other cargo documents.Verify cargo details including weight, dimensions, and classification.Ensure accurate data entry in cargo management systems.2. Cargo Handling & OperationsSupervise loading and unloading of cargo.Ensure proper labeling, packaging, and handling of goods.Coordinate with warehouse staff and ground handling teams.Monitor shipment movement and update customers on status.3. Customs & Regulatory ComplianceCoordinate with customs officials for clearance procedures.Ensure compliance with DGCA, IATA, and airline cargo regulations.Handle documentation for import/export shipments.Follow safety guidelines for dangerous goods and special cargo.4. Customer ServiceCommunicate with clients regarding booking, shipment status, and delays.Resolve cargo-related queries and complaints.Provide freight rate information and shipping options.5. Coordination & ReportingCoordinate with airlines, freight forwarders, and transport agencies.Maintain cargo records and prepare daily/weekly reports.Track performance metrics such as shipment timelines and damages.Required SkillsKnowledge of air cargo procedures and documentation.Basic understanding of import/export regulations.Computer proficiency (MS Office, cargo software).Good communication and customer service skills.Attention to detail and accuracy.Ability to work under pressure and meet deadlines.Educational QualificationGraduation in any discipline (preferred: Logistics, Aviation, or Commerce).Diploma/Certificate in Air Cargo Management or Aviation (advantage).Knowledge of cargo software systems is a plus.Experience RequirementsFreshers can apply for entry-level roles.13 years experience in cargo, logistics, or freight forwarding preferred.Experience in airport cargo operations is an advantage.Work EnvironmentAirport cargo terminals and warehouses.Rotational shifts including nights and weekends.Fast-paced operational environment.

An Aircraft Maintenance Technician (AMT) is responsible for inspecting, repairing, and maintaining aircraft to ensure they are safe, airworthy, and compliant with aviation regulations. This is a safety-critical job where precision, documentation, and teamwork matter every day.Key ResponsibilitiesPerform routine inspections (pre-flight, transit, daily, weekly).Troubleshoot mechanical, hydraulic, electrical, and avionics faults.Repair or replace defective components (engines, landing gear, control systems).Use diagnostic tools, manuals, and maintenance software.Complete and certify maintenance records and logbooks.Ensure compliance with airworthiness directives and safety standards.Coordinate with pilots, engineers, and ground staff.Maintain cleanliness and tool control in work areas.Types of Maintenance WorkLine maintenance quick checks and fixes between flights.Base/heavy maintenance detailed inspections, structural work, major overhauls.Component/shop maintenance repairing parts removed from aircraft.Skills & CompetenciesStrong mechanical and electrical knowledge.Ability to read technical manuals and schematics.Troubleshooting and analytical thinking.Attention to detail and safety awareness.Physical stamina; ability to work in shifts, nights, outdoors.Team coordination and communication.Educational QualificationAME/AMT diploma or degree in aircraft maintenance/aviation engineering.Licensing from aviation authorities (where required).Type rating on specific aircraft is a big advantage.Tools & Equipment UsedHand and power tools.Aircraft jacks and hydraulic rigs.Testing and calibration equipment.Digital maintenance tracking systems.Work EnvironmentAirport ramps.Maintenance hangars.Repair workshops.May involve noise, heights, and varied weather conditions.

The Air Traffic Controller (ATC) is responsible for ensuring the safe, orderly, and efficient movement of aircraft within assigned airspace and at airports. The role involves monitoring and directing aircraft takeoffs, landings, and en-route flights through precise communication, radar coordination, and adherence to aviation safety standards. Key ResponsibilitiesMonitor and manage aircraft movements in assigned airspace sectors or airport areas.Issue clearances and instructions for takeoff, landing, and en-route operations.Maintain safe separation between aircraft to prevent collisions.Operate radar, radio, and communication systems to track flight progress.Coordinate with pilots, ground controllers, approach/departure controllers, and neighboring control units.Provide accurate weather updates, traffic information, and route changes to pilots.Respond to emergencies or unusual situations, providing guidance for safe landings.Manage and update flight progress strips, radar data, and communication logs.Enforce compliance with aviation laws, safety regulations, and airspace procedures.Maintain constant situational awareness and make time-critical decisions.Participate in periodic training, simulations, and certification renewals. Required Skills & CompetenciesExcellent decision-making and situational awarenessStrong communication and radio transmission clarity (ICAO standard English)Advanced multitasking and problem-solving abilitiesAbility to work under pressure and remain calm in emergenciesHigh levels of concentration, accuracy, and attention to detailSound knowledge of air traffic control systems, navigation aids, and radar operationsFamiliarity with aviation meteorology and aircraft performance characteristicsComputer literacy and ability to use ATC software and radar consolesStrong teamwork, responsibility, and professional discipline Educational & Professional RequirementsMinimum: Bachelors Degree (preferably in Science, Engineering, or Aviation-related field)Must have completed ATC training and certification from a recognized authority (e.g., AAI, ICAO, DGCA, FAA, or EASA)Must hold a valid Air Traffic Controller LicenseProficiency in English (ICAO Level 4 or above)Medical fitness certification as per aviation standards Work EnvironmentHigh-security and high-focus operational environmentShift-based duty schedule (247 operations)Work conducted in control towers, radar rooms, or area control centersRequires constant communication, attention, and decision-making

As a Ground Operations Staff in Kolkata, you will be responsible for assisting in the smooth running of ground operations at the office. Your key responsibilities will include ensuring the safe and efficient handling of luggage, providing assistance to passengers, and coordinating with other staff members to ensure a seamless customer experience.Required skills for this role include good communication skills, the ability to work well under pressure, excellent organizational skills, and a strong attention to detail. A high school diploma or equivalent is required for this position. Previous experience in a similar role is preferred but not mandatory. Additionally, you should be physically fit and able to lift heavy objects as needed. The ideal candidate for this position will be reliable, team-oriented, and customer-focused. If you are looking for a dynamic role in the aviation industry and have the qualifications and skills described above, we encourage you to apply for this position.

As an Airport Ticketing Staff in Kolkata, India, you will be responsible for assisting passengers with ticketing services at the airport. This includes issuing boarding passes, checking luggage, and providing information on flight schedules and destinations. You will need to have good communication skills to interact with passengers and work efficiently in a fast-paced environment. Attention to detail is crucial to ensure accurate ticketing transactions. A 12th pass education qualification is required for this role. Experience is preferred but not mandatory, making this a suitable position for both freshers and experienced individuals with up to 5 years of experience. The role is full-time and requires you to work from the office at the airport. Flexibility, a friendly attitude, and the ability to work well under pressure are essential skills for this position. The ideal candidate should be organized, customer-focused, and able to multitask effectively to provide excellent service to airport passengers.

We are looking for energetic ground staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.To be successful as ground staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company. Ultimately, outstanding ground staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.