Service Desk Female Jobs in Ahmedabad

Job Title: Sales Coordinator Experience: 1-3 years of experience in sales coordination/back office (Freshers can apply)Location: Ahmedabad Roles & Responsibilities:-1. Prepare and send quotations, proposals, and invoices to clientsProcess sales orders and ensure timely execution.2. Coordinate with the sales team and customers for order updatesMaintain and update customer database and sales records.3. Support the field sales team with required documents and information.4. Ensure proper documentation and filing of all sales-related data.Skills:-1. Good knowledge of MS Excel, Word, and email communication2. Strong coordination and communication skills3. Attention to detail and accuracy4. Basic understanding of sales processes5. Ability to handle multiple tasks efficientlyQualifications:-Graduate (B.Com, BBA, or any relevant field)Preferred Skills:-1. Experience in CRM/ERP software.2. Customer handling experience.Key Performance Indicators (KPIs):-1. Accuracy of quotations and order processing2. Timely response to clients and sales team3. Order execution efficiency4. Customer satisfaction and follow-up success5. Proper maintenance of records and reports

This is a full-time on-site Sales Coordinator role located in Ahmedabad. The Sales Coordinator will be responsible for sales coordination, customer service, communication, sales, and sales operations tasks on a daily basis.

We require the candidate who have above mention skills, Freshers are also welcome

Attending to the incoming phone calls and transferring to the persons concerned.- Outgoing calls as directed.- Accepting the packages & documents, noting down details, discuss with director, and handover to the concerned persons and take signatures on the register.- Book the courier company as per direction of Manager-HRD, maintain courier details in the register/computer and inform the concerned person.- Maintaining details of the guests, receive them and arrange meeting with respective concerned person. Need based arrangement for tea, coffee, drinking water etc.- Ensure proper cleanliness, arrangements of furniture, plants and housekeeping of the front office, Meeting room.- Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

We're looking for a professional and polite Front Desk Executive to join us, acting as the initial interface for clients, visitors, and staff. This role involves delivering outstanding customer service and assisting with administrative tasks. We are seeking someone with superb communication abilities, a welcoming attitude, and a proactive mind set in addressing challenges.Roles & Responsibilities: Greeting clients and setting a positive office atmosphere. Creating a visitors database. Organizing and maintaining files and records and updating them when necessary. Courteously greet clients and announce their arrival to the necessary departments. Handle incoming calls on a multi-line phone system and direct them to the correct staff member while answering general inquiries as required. Provide administrative support to the executive staff when needed, such as data entry, preparing correspondence, and record-keeping. Keep the lobby neat and organized to ensure clients are comfortable and feel welcomed. Coordinate with the office manager to ensure office supplies are well-stocked.

Handling customerbasic computer skillemail draftingEnglish communication

Role Description:Responsible for coordinating all work requests coming in through e-mail, phone or any other form of communication regarding the services provided to the client by SodexoKey ResponsibilitiesCollaborate with other members of the Sodexo on-site team, to dispatch as well as collect the work orders established after receiving a request through mail/phone/paper. - Collect all closed work orders to close the calls. - Produce reports based on the data collected, through produced work orders, for Sodexho and the Client - Receive and answer all incoming calls/mails/papers reporting complaints or work requests - Log in the call through the software, which in term generates work orders Set up reports with all collected data coming from the work orders for the Client as well as for Sodexo for controlling, transparency and information purposes- Maintain the helpdesk work area and equipment in a clean and orderly condition following all prescribed regulations- Maintain the confidentiality and security of all data and information relating to the facility- Maintain professional appearance at all times Qualification : - HSC/equivalent or Diploma holder or Graduate- Minimum 2 years experience in any facility management company or in a hospitality industry.- Excellent knowledge of Word and Excel- Excellent customer service skills- Excellent communication skills- Ability to deal with various types of people- Effective time management skills- Ability to work under pressure Interested candidates can share resume on Chaitanya.sonavane@sodexo.com or 8160517746

Proven experience as front desk representative, agent or relevant positionFamiliarity with office machines (e.g. fax, printer etc.)Knowledge of office management and basic bookkeepingProficient in English (oral and written)Excellent knowledge of MS Office (especially Excel and Word)Strong communication and people skillsGood organizational and multi-tasking abilitiesProblem-solving skillsCustomer service orientationHigh School diploma; additional qualifications will be a plusReceive letters, packages etc. and distribute them