Job Location: Mumbai (Borivali) Join the Wellness Revolution: Be a Part of Our Ayurveda Startup Team! Are you passionate about holistic health and wellness? If you're looking for a meaningful career in a startup that's making a real impact, we invite you to join us on our journey to bring the ancient wisdom of Ayurveda into the modern world. Here, we're not just building a company we're building a movement that promotes natural healing, balance, and wellness. We're dedicated to redefining healthcare and empowering individuals to take control of their well-being through the principles of Ayurveda. If you feel that there is an entrepreneurial drive in you, are you are ready for taking bigger challenges then Pravaayu healthcare is a place for you. Weekly off : Any weekdays Position Summary We are seeking a warm, organized, and proactive Receptionist/Patient care Executive to be the first point of contact for our patients. You will play a crucial role in ensuring a positive patient experience, managing front desk operations, coordinating schedules, handling billing, and supporting the smooth daily functioning of our center. Key Responsibilities Patient Experience & Front Desk Management Warm Welcome: Greet every patient warmly, guide them properly, and ensure they feel comfortable and valued from the moment they arrive. Waiting Area Management: Efficiently manage waiting areas, address basic patient queries, and strive to ensure minimal waiting times. Positive Atmosphere: Maintain a welcoming, calm, and professional front desk environment. Patient Scheduling and Coordination Appointment Management: Accurately schedule and reschedule patient appointments, diligently working to avoid clashes and delays. Inter-Departmental Coordination: Coordinate timings effectively between doctors, therapists, and patients on a daily basis to optimize flow and service delivery. Billing, Payment Collection & Reconciliation Accurate Billing: Generate bills promptly and accurately for services rendered. Payment Processing: Collect payments through various methods (cash, card, UPI) and update the billing system meticulously. Daily Reconciliation: Perform daily reconciliation of all payments received and prepare comprehensive reports for the Center Manager. Stock and Inventory Management Inventory Oversight: Maintain sufficient stock levels of therapy materials, oils, linens, disposables, and wellness products. Replenishment Alerts: Proactively inform the Center Manager in a timely manner about low stock or replenishment needs to prevent shortages. Housekeeping & Maintenance Supervision Cleanliness Standards: Ensure therapy rooms, waiting areas, washrooms, and the entire clinic premises are maintained at a high standard of cleanliness at all times. Basic Maintenance: Identify and assist in resolving basic maintenance issues (e.g., lights, AC, plumbing) immediately by coordinating with registered vendors. Therapy Material Handling Material Preparation: Ensure therapists receive the correct therapy materials (e.g., oils, potlis) daily, precisely as per individual treatment plans. Qualifications & Skills Previous experience in a front desk or customer service role, preferably in a healthcare or wellness setting. Excellent communication and interpersonal skills, with a patient-first approach. Strong organizational abilities and attention to detail. Proficiency in scheduling software and basic computer applications. Ability to handle multiple tasks efficiently in a fast-paced environment. A compassionate and empathetic demeanor. Any Graduate What We Offer [List benefits here, e.g., Competitive salary, Health benefits, A supportive team environment, Opportunities for growth and development.] Join us on this transformative journey. Together, we can make Ayurveda the cornerstone of holistic well-being and healthcare for all. If interested, please mail your resume to hrrecruitment@pravaayu.com