We are looking for a dedicated Spa Receptionist to join our team in Mumbai. In this role, you will be the first point of contact for our clients, providing exceptional customer service and ensuring a welcoming atmosphere.
Key Responsibilities:
- Greeting Clients: Welcome guests warmly as they arrive, creating a pleasant first impression and setting a positive tone for their visit.
- Booking Appointments: Manage the scheduling of spa services and treatments, ensuring accurate bookings and addressing any changes efficiently.
- Answering Calls and Inquiries: Respond to phone calls and messages promptly, providing information about services and handling any questions or concerns from clients.
- Payments and Transactions: Process payments for services, ensuring accuracy in billing and providing clients with receipts.
- Maintaining Cleanliness: Ensure the reception area is clean and organized, contributing to a professional and inviting environment for clients.
- Supporting Staff: Assist spa therapists and technicians as needed, helping to maintain smooth operations and positive client experiences.
Required Skills and Expectations:
- Strong communication skills to interact effectively with clients and colleagues.
- Good customer service skills, with a friendly and attentive approach to client needs.
- Basic computer skills for managing appointment systems and handling payment transactions.
- Ability to work in a fast-paced environment, managing multiple tasks efficiently.
- A positive attitude and willingness to learn about spa services and products.
- Must be female and have completed at least the 10th grade in education.
This is a full-time position and requires working from the office. Join us to create a soothing and enjoyable experience for our guests!
Experience
0 - 5 Years
No. of Openings
1
Education
10th Pass
Role
Spa Receptionist
Industry Type
Wellness / Fitness / Sports
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face Interview Location
1st Floor, La City Della, Maharshi Karve Road