We are looking for a dedicated Spa Receptionist to join our team in Mumbai. In this role, you will be the first point of contact for our clients, providing exceptional customer service and ensuring a welcoming atmosphere.
**Key Responsibilities:**
- **Greeting Clients:** Welcome guests warmly as they arrive, creating a pleasant first impression and setting a positive tone for their visit.
- **Booking Appointments:** Manage the scheduling of spa services and treatments, ensuring accurate bookings and addressing any changes efficiently.
- **Answering Calls and Inquiries:** Respond to phone calls and messages promptly, providing information about services and handling any questions or concerns from clients.
- **Payments and Transactions:** Process payments for services, ensuring accuracy in billing and providing clients with receipts.
- **Maintaining Cleanliness:** Ensure the reception area is clean and organized, contributing to a professional and inviting environment for clients.
- **Supporting Staff:** Assist spa therapists and technicians as needed, helping to maintain smooth operations and positive client experiences.
**Required Skills and Expectations:**
- Strong communication skills to interact effectively with clients and colleagues.
- Good customer service skills, with a friendly and attentive approach to client needs.
- Basic computer skills for managing appointment systems and handling payment transactions.
- Ability to work in a fast-paced environment, managing multiple tasks efficiently.
- A positive attitude and willingness to learn about spa services and products.
- Must be female and have completed at least the 10th grade in education.
This is a full-time position and requires working from the office. Join us to create a soothing and enjoyable experience for our guests!
Experience
0 - 5 Years
No. of Openings
1
Education
10th Pass
Role
Spa Receptionist
Industry Type
Wellness / Fitness / Sports / Beauty
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
1st Floor, La City Della, Maharshi Karve Road