Outbound Calling Female Jobs in Malad West

Job BriefWe are seeking a dedicated Telecaller to join our team and assist us in improving our customer service and sales.The Telecallers responsibilities include answering incoming calls, making outgoing calls to prospective customers, and documenting customer inquiries.Our ideal candidate is an excellent communicator, able to handle calls promptly and professionally.

Hiring for a leading stock broking firm of indiaJob DescriptionRole Designation: TelecallerDepartment: Advisory - CommodityFunction: TelesalesReporting to: TL TelesalesLocation: Malad west & Prabhadevi in MumbaiJob Purpose:Responsible for Business development through acquisition and retention of clients Broking & Distribution.Key DeliverablesThis will be B2C salesManaging end to end process of customer supportEfficiently maintaining customer relationship and customermanagement.Providing meaningful business insights as and when requiredResponsible for timely resolution of queries & EscalationsWork on adhoc activities/ Projects assigned by reporting managerRole RequirementsPrior Experience 6 months plus yr of experience in tele calling industryStrong communication and negotiation skills.Basic knowledge of financial products and services.Candidates from BFSI Industry will be preferred.QualificationsAny graduateAdditional informationNice to haveGood Communication and Interpersonal skillsDomain Knowledge: Knowledge of broking, Capital Markets, BankingIT Skills: Knowledge of MS Office, Internet etc