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Female Customer Relationship Jobs

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  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Female
  • Dehradun
Customer Relationship Customer Service Chat Support
Working Hours: Monday to Saturday, 9:00 AM - 6:00 PMJob ResponsibilitiesAs a Customer Support & Order Verification Executive, you will be responsible for handling customer communication after orders are placed on our Shopify website.Your responsibilities include:* Verify customer orders received through Shopify.* Contact customers via WhatsApp or phone to confirm their delivery address before dispatch.* Ask customers to verify whether the shipping address entered on the website is correct.* Update the address in the system if the customer requests any changes.* Coordinate with the dispatch team to ensure orders are shipped to the correct address.* Handle customer queries related to orders, shipping, delivery, warranty, returns, and after-sales support.* Respond to customer messages professionally and promptly.* Maintain accurate records of customer conversations and order updates.Requirements* Good communication skills in Hindi and basic English.* Comfortable using WhatsApp, Shopify, and basic computer applications.* Ability to communicate politely and solve customer queries.* Strong attention to detail to avoid address and shipping errors.* Responsible, organized, and able to work independently from home.Preferred Skills* Previous experience in customer support or e-commerce is an advantage.* Experience with Shopify, WhatsApp Business, or order management is preferred but not mandatory.
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  • 2 - 5 yrs
  • 4.0 Lac/Yr
  • Chennai
Customer Relationship Customer Centric CRM Sales Customer Retention
We are looking for a Customer Relationship Executive to join our team in Chennai. The ideal candidate should have 2 to 5 years of experience in customer service and possess strong communication skills.**Key Responsibilities:**- **Client Communication:** Engage with clients through calls, emails, and meetings to understand their needs and provide effective solutions, ensuring customer satisfaction.- **Relationship Management:** Build and maintain strong relationships with existing customers to encourage loyalty and repeat business, contributing to long-term partnerships.- **Issue Resolution:** Address and resolve customer complaints efficiently and effectively, ensuring a positive experience while maintaining the company's reputation.- **Feedback Collection:** Gather feedback from clients about their experience and encourage suggestions to improve services, which will help enhance overall customer satisfaction.- **Sales Support:** Assist the sales team by providing relevant customer information and maintaining accurate records, which aids in making informed decisions.**Required Skills and Expectations:**- Strong verbal and written communication skills in English, allowing for clear interaction with clients.- Proficiency in customer relationship management (CRM) software and basic computer applications, ensuring efficient handling of customer data.- Excellent problem-solving skills, enabling the candidate to handle issues confidently and efficiently.- Ability to work effectively in a team and independently when required, showcasing adaptability.- A proactive and positive attitude, with a focus on delivering exceptional customer service.Candidates must be female and willing to work full time from the office.
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  • 1 - 2 yrs
  • 4.3 Lac/Yr
  • Kumbalgodu Bangalore
Customer Relationship Customer Handling Customer Support Customer Service
We are looking for a dedicated Customer Relationship Manager to join our team in Kumbalgodu. The ideal candidate should be a female professional with 1 to 2 years of experience in customer relations.**Key Responsibilities:**- **Manage Customer Accounts:** Establish and maintain strong relationships with clients to understand their needs and ensure satisfaction. This helps in building trust and loyalty.- **Resolve Customer Issues:** Address any concerns or complaints from customers promptly and effectively. Providing quick solutions enhances the customer experience.- **Communicate with Clients:** Regularly reach out to customers via calls, emails, or in-person meetings. Effective communication keeps customers informed and engaged with our services.- **Analyze Customer Feedback:** Collect and assess feedback from clients to identify areas for improvement. Understanding customer opinions is crucial for enhancing services.- **Coordinate with Internal Teams:** Work closely with sales and support teams to ensure a smooth flow of information. Collaboration helps in meeting customer expectations better.**Required Skills and Expectations:**The successful candidate should possess excellent communication skills and a strong ability to build relationships. Previous experience in customer service or account management is necessary to understand client needs effectively. A proactive attitude and problem-solving skills are essential for quickly addressing customer concerns. Candidates should be organized and detail-oriented to manage multiple customer accounts efficiently. Familiarity with CRM software is a plus, as it helps in tracking customer interactions and improving service delivery.
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  • 0 - 3 yrs
  • 2.0 Lac/Yr
  • Female
  • Jubilee Hills Hyderabad
Retail Sales Communication Customer Support Communication Skills Soft Skills Customer Relationship
Dazzles Studio is looking for a proactive and detail-oriented Sales Associate to manage client and product handling, store coordination, and customer support across our outlets. The ideal candidate should be energetic, responsible, and eager to learn.
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  • 0 - 3 yrs
  • Female
  • Kunnamkulam Thrissur
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Convincing Power
We are seeking a dedicated Customer Relationship Officer to join our team in Kunnamkulam Thrissur. This role is ideal for individuals who enjoy engaging with customers and building strong relationships. Key Responsibilities:1. **Customer Assistance**: Interact with customers to provide information about products and services, assisting them with inquiries and resolving issues promptly. This helps ensure customer satisfaction and loyalty.2. **Follow-Up Calls**: Conduct follow-up calls to ensure customers are satisfied with their purchases and services. This not only keeps the communication lines open but also helps identify areas for improvement.3. **Data Management**: Maintain accurate records of customer interactions and feedback. This information is crucial for understanding customer needs and improving service quality.4. **Feedback Collection**: Gather feedback from customers to help improve our services. This involves listening to their suggestions and concerns, facilitating responsiveness to customer needs.5. **Team Collaboration**: Work closely with other departments to ensure a seamless customer experience. Teamwork is essential in addressing customer issues effectively and efficiently.Required Skills and Expectations:The ideal candidate will have a high school diploma and be a quick learner with good communication skills. A friendly and approachable demeanor is crucial to building rapport with customers. The candidate should be organized, detail-oriented, and have a strong willingness to learn and grow within the role. Prior experience is not mandatory, but a positive attitude and a commitment to customer satisfaction are essential for success.
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Female Networking Manager

Arijita Freelance

  • 1 - 7 yrs
  • 1.5 Lac/Yr
  • Pilibhit
Tele Sales Officer Communication Customer Management Customer Relationship
We are looking for a skilled Network Manager to join our team in Pilibhit. The ideal candidate will be responsible for overseeing the organization's network infrastructure and ensuring its efficiency and security.**Key Responsibilities:**- **Network Design and Implementation:** Plan and execute network setups to meet organizational requirements, ensuring optimal performance and reliability.- **Monitoring Network Performance:** Regularly check the network to identify any issues, ensuring fast and uninterrupted service for users.- **Troubleshooting and Support:** Address network problems promptly, providing solutions to minimize downtime and maintain productivity.- **Security Management:** Implement security protocols to protect sensitive data and prevent unauthorized access, maintaining high levels of data integrity.- **Collaboration with IT Team:** Work closely with other IT professionals to align network strategies with overall company objectives and to support technology enhancements.- **User Training and Support:** Provide training and assistance to staff members on network systems and best practices to ensure smart use of networking resources.The successful candidate should possess excellent analytical skills and have a solid background in networking technologies. A degree in a relevant field such as B.A, B.Sc, or B.Com is required. The role demands a proactive approach, attention to detail, and strong problem-solving abilities. The ideal applicant should also demonstrate effective communication skills and the ability to work collaboratively in a team environment.
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  • 0 - 3 yrs
  • Karanjia Mayurbhanj
Direct Sales Customer Handling Retail Sales Enquiry Management Product Demonstration Customer Relationship Management Target Marketing After-Sales Follow-up Vehicle Delivery Coordination
Gen-X Automobiles, an established two-wheeler showroom in Karanjia, Mayurbhanj, is looking for a confident and presentable Female Showroom Sales Executive to join our sales team.The candidate will welcome customers visiting the showroom, understand their vehicle requirements, explain available models and features, provide price and finance information, arrange test rides, and follow up with interested customers to convert enquiries into sales.Key responsibilities:Attend and assist customers visiting the showroom.Understand customers
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  • 0 - 3 yrs
  • 2.3 Lac/Yr
  • Female
  • Okhla Delhi
Customer Relationship Customer Care Customer Support Customer Handling Cold Calling
We are seeking a dedicated Customer Care Executive to join our team in Okhla. The ideal candidate should have a strong commitment to providing excellent service to our customers.**Key Responsibilities:**- **Respond to Customer Queries:** Handle incoming calls, emails, and messages from customers to address their questions or concerns in a timely and professional manner.- **Provide Product Information:** Offer detailed information about our products and services to help customers make informed decisions.- **Resolve Issues:** Identify and resolve customer issues or complaints by following established procedures, ensuring customer satisfaction.- **Maintain Records:** Keep accurate records of customer interactions and transactions using our database system for future reference.- **Collaborate with Team Members:** Work closely with other team members to ensure a seamless customer experience and share insights on customer feedback.- **Follow Up with Customers:** Reach out to customers as needed to ensure their issues are resolved and they are satisfied with our services.**Required Skills and Expectations:**Candidates should possess excellent communication skills, both verbal and written, to effectively interact with customers. A friendly and approachable demeanor is crucial to establish trust and rapport. Basic computer skills, including proficiency in Microsoft Office applications, are necessary for managing customer data. Attention to detail, patience, and the ability to work well under pressure in a fast-paced environment are essential. A positive attitude and a willingness to learn will contribute to success in this role.
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  • 5 yrs
  • 8.5 Lac/Yr
  • Chiranjiv Vihar Ghaziabad
Customer Relationship Direct Sales Communication Skills Sales Strategy
We are seeking a motivated Sales Manager to join our team in Chiranjiv Vihar. The ideal candidate will have a strong background in sales and the ability to lead a team effectively. This role requires a dedicated and proactive approach to achieving sales targets.**Key Responsibilities:**- **Team Leadership:** You will oversee a sales team, guiding them to meet sales goals. This involves training new team members and motivating the existing staff to improve their performance.- **Sales Strategy Development:** You will create and implement effective sales strategies that align with company goals. This requires understanding market trends and adapting strategies accordingly.- **Client Relationship Management:** Building and maintaining strong relationships with clients is essential. You will be responsible for ensuring high levels of customer satisfaction and addressing any concerns that may arise.- **Performance Tracking:** You will analyze sales data and team performance to evaluate success. This allows for adjustments in strategy and to recognize top performers within the team.- **Reporting:** You will prepare regular sales reports for management to provide insights into the teams performance and market conditions.**Required Skills and Expectations:**The ideal candidate should have at least 5 years of experience in sales, preferably in a managerial role. Strong communication and negotiation skills are vital, along with the ability to motivate a team. Experience in developing sales strategies and managing client relationships is necessary. A results-oriented approach with a proven track record of meeting or exceeding sales targets is expected. A proactive and positive attitude will help in thriving within a fast-paced environment.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Female
  • Hooghly
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
We are seeking a dedicated Airport Customer Service Associate to join our team in Hooghly, India. This full-time position is suitable for candidates with little to no prior experience, and a minimum education of 10th grade is required. In this role, you will be responsible for providing excellent customer service to passengers at the airport. Key responsibilities include:- Assisting passengers: You will greet travelers, help them check in, and answer their questions to ensure they start their journey smoothly.- Managing baggage: You will assist with tagging and handling luggage, making sure it is processed correctly and delivered to the right destination.- Addressing concerns: You will listen to passenger complaints or issues, providing solutions or escalating them to the appropriate team when necessary.- Ensuring safety: You will communicate safety information and guidelines clearly to passengers, ensuring they understand the procedures necessary for a safe travel experience.To be successful in this role, strong communication skills are essential. You should be friendly and approachable, able to interact effectively with a diverse range of travelers. Attention to detail is important to handle tickets and baggage accurately. Additionally, you should be able to work in a fast-paced environment and remain calm under pressure. A commitment to teamwork and a positive attitude will help you thrive as an Airport Customer Service Associate.
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Freshers For Office Secretary - Delhi

Aakanksha Personnel Network

  • 0 - 2 yrs
  • 5.0 Lac/Yr
  • Female
  • Peera Garhi Delhi
MS Word MS Excel Tally Emailing Presentable Mailing Customer Relationship Receptionist Activities Clerical Work Good Communication Office Work Basic Computers Office Services Extrovert Self Confidence Good Communication Skills Traveling Skill Bold Open and Broadminded
We are looking for a dedicated and organized female Office Secretary to join our team in Peera Garhi. This role requires attention to detail and good communication skills. The candidate should be comfortable working in an office environment and be able to handle various administrative tasks efficiently.**Key Responsibilities:**- **Answer Phone Calls:** Handle incoming calls in a professional manner, taking messages and directing calls to the appropriate person or department.- **Manage Appointments:** Organize and schedule appointments for team members, ensuring that agendas are prepared in advance.- **Maintain Office Files:** Keep physical and electronic files organized and updated to ensure easy access to important documents.- **Assist with Correspondence:** Support the team by drafting emails, letters, and memos as needed, ensuring clear communication both internally and externally.- **Facilitate Office Supplies:** Monitor and manage office supplies inventory, placing orders as necessary to ensure that the office runs smoothly.- **Support Team Projects:** Assist team members with various tasks and projects, providing administrative support to allow for better focus on their responsibilities.To be successful in this role, you should have good communication skills and be comfortable using computers and office software. Attention to detail is essential for organizing files and managing appointments effectively. A positive attitude and willingness to learn will help you succeed in a team environment. The ideal candidate should have completed their 12th grade and have some experience in an office setting, though this is not mandatory.
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  • 1 - 5 yrs
  • 1.8 Lac/Yr
  • Sarabha Nagar Ludhiana
Front Office Front Desk Computer Skills Office Work Customer Relationship Receptionist Activities General Administration Telephone Handling Convincing Power Customer Communication
As a Front Office Receptionist, you will be the first point of contact for our clients and visitors. Your role is crucial in creating a welcoming atmosphere and ensuring smooth communication within the office.**Key Responsibilities:**- **Greeting Visitors:** Welcome guests with a friendly smile and assist them in signing in, ensuring they feel comfortable and attended to.- **Answering Phones:** Handle incoming calls promptly, directing them to the appropriate staff members or departments to ensure efficient communication.- **Managing Appointments:** Schedule and coordinate appointments for staff and clients, maintaining an organized calendar to minimize conflicts.- **Maintaining Records:** Keep accurate records of visitors, appointments, and phone calls, helping the office run smoothly and keeping information accessible.- **Handling Mail:** Receive, sort, and distribute incoming and outgoing mail and packages, ensuring timely communication and deliveries.- **Administrative Support:** Provide basic administrative assistance, such as filing documents and preparing reports, to support daily office operations.**Required Skills and Expectations:**- **Communication Skills:** Excellent verbal and written communication abilities are essential for interacting with clients and colleagues effectively.- **Organizational Skills:** Strong multitasking and organizational skills are necessary to manage time efficiently and prioritize tasks.- **Customer Service Orientation:** A positive attitude and a commitment to providing exceptional service to visitors and staff are key traits for this role.- **Proficiency in Computers:** Basic knowledge of office software, such as MS Office, is required for various administrative tasks.- **Professional Appearance:** As the first point of contact, maintaining a neat and professional appearance is important to create a positive impression.
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  • 1 - 3 yrs
  • 1.5 Lac/Yr
  • Guwahati
Customer Relationship Executive Customer Relationship CRM CRE
Job Title: Customer Relationship Executive (CRE) / Customer Relationship Manager (CRM)We are hiring a Customer Relationship Executive (CRE) / Customer Relationship Manager (CRM) with 1-2 years of experience.Eligibility:Qualification: Any GraduateExperience: 1-2 years in Customer Relationship, Customer Service, or a similar roleExcellent verbal and written communication skillsStrong interpersonal and customer handling abilitiesAbility to build and maintain positive client relationshipsGood problem-solving skills and a customer-centric approach
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  • Fresher
  • 1.0 Lac/Yr
  • Female
  • Darjeeling
Customer Relationship Receptionist Activities General Administration Telephone Handling Customer Communication Office Work Computer Skills Front Office Front Desk
Key Responsibilities:Greet and welcome guests in a warm and professional mannerHandle check-ins, check-outs, and room allocationsManage guest queries, requests, and complaints efficientlyMaintain accurate guest records and billing detailsCoordinate with housekeeping and other departments for smooth operationsHandle telephone calls, emails, and front desk communicationsEnsure adherence to hotel policies and service standards
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  • 0 - 1 yrs
  • Female
  • Anna Nagar Chennai
Customer Relationship Voice Process Sales Process
We are looking for a BPO Telecaller to join our team in Anna Nagar, Chennai. This is a full-time position ideal for someone with a passion for customer service and communication skills, as you will be handling customer inquiries and providing support.Key Responsibilities:1. **Customer Interaction**: Engage with customers over the phone, addressing their inquiries and providing accurate information about our products and services to enhance customer satisfaction.2. **Data Entry**: Maintain detailed records of customer interactions and update the database with relevant information to ensure accurate tracking of inquiries and resolutions.3. **Follow-Up Calls**: Conduct follow-up calls to customers to ensure their issues have been resolved and to gather feedback about their experience.4. **Team Collaboration**: Work closely with your team members to meet daily targets and share feedback to improve the overall customer service process.Required Skills and Expectations:Candidates should possess strong communication skills in English and Tamil. A friendly and patient attitude is essential for effectively handling customer calls. You should be comfortable working in a fast-paced environment and have basic computer skills for data entry tasks. Being a quick learner who can adapt to new information is crucial. As a female candidate, you will contribute positively to our diverse team, and your ability to work well with others will be highly valued. This role is perfect for individuals looking to start a career in the BPO sector, even if you have no prior experience.
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  • 1 - 2 yrs
  • 2.0 Lac/Yr
  • Vadodara
Data Management Tally Clerical Work Customer Relationship Office Work
We are looking for a dedicated Office Assistant to support our team in Vadodara. The ideal candidate should have a B.Com degree and 1 to 2 years of experience in an office environment. This full-time position requires a strong work ethic and a positive attitude.**Key Responsibilities:**- **Administrative Support:** Assist with daily office tasks, including answering phone calls and managing correspondence, to ensure smooth office operations.- **Document Management:** Help organize and maintain files, both electronic and paper, to keep the office organized and efficient.- **Data Entry:** Accurately input information into databases and spreadsheets to assist in record-keeping and reporting tasks.- **Scheduling:** Assist in coordinating meetings and appointments, ensuring that all participants are notified and prepared.- **Customer Interaction:** Greet visitors and assist them as needed, representing the company professionally in all interactions.**Required Skills and Expectations:**The candidate should have strong communication and interpersonal skills, as they will interact with clients and team members. Attention to detail is crucial for managing documents and data accurately. Proficiency in Microsoft Office (Word, Excel, and PowerPoint) is essential. The ability to work independently as well as part of a team is expected. A proactive attitude and ability to solve problems quickly will be highly valued in this role. Candidates should be organized and capable of managing multiple tasks efficiently.
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  • 1 - 2 yrs
  • 1.3 Lac/Yr
  • Marthandam Kanyakumari
Customer Relationship Outbound Calling
Making calls to potential customersExplaining company services and productsMaintaining daily call recordsSubmitting daily progress reports
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  • Fresher
  • 2.5 Lac/Yr
  • Female
  • Jaipur
Customer Service Customer Support Inbound Calls Customer Relationship
We are seeking a motivated and enthusiastic Customer Support Executive to join our team in Jaipur. This role is ideal for fresh graduates, particularly those with a B.Ed, BDS, B.Pharma, or B.Sc background. The successful candidate will work full-time from our office and must be female. **Key Responsibilities:**- **Respond to Customer Inquiries:** Handle customer questions via phone, email, or in person, providing accurate and timely information to ensure customer satisfaction.- **Resolve Issues:** Identify and address customer complaints or issues, working efficiently to find solutions that meet their needs.- **Maintain Records:** Keep detailed records of customer interactions and transactions, ensuring all information is logged accurately for future reference.- **Provide Product Information:** Educate customers about our products and services, helping them understand how to utilize them effectively.- **Collaborate with Teams:** Work with other departments, such as sales and technical support, to ensure all customer needs are met and resolved effectively.**Required Skills and Expectations:**The ideal candidate must possess strong communication skills to engage effectively with customers. Excellent problem-solving abilities are essential to address and resolve customer issues efficiently. The candidate should have a good understanding of customer service principles and be able to work collaboratively with a team. A positive attitude and a willingness to learn are crucial for success in this role. Basic computer skills will also be necessary for recording and retrieving customer information.
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  • Fresher
  • 0.9 Lac/Yr
  • Female
  • Coimbatore
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center
We are looking for a dedicated Customer Care Executive to join our team in Coimbatore. This full-time, work-from-home position is ideal for freshers with a passion for helping customers. As a Customer Care Executive, you will be responsible for providing exceptional service to our customers. Your key responsibilities will include:- **Responding to Customer Inquiries:** You will answer questions from customers via phone, email, or chat, ensuring they receive accurate information and assistance.- **Resolving Issues:** When customers face problems, you will help identify the issue and offer appropriate solutions, following company guidelines to address their concerns.- **Processing Orders:** You will assist customers with placing orders, tracking shipments, and managing returns or exchanges, maintaining a smooth transaction process.- **Maintaining Records:** Documenting all customer interactions and feedback is essential. You will input this information into our system to help improve our services.The ideal candidate will possess strong communication skills, both verbal and written, to effectively relay information. Patience and empathy are crucial for understanding customer needs. Basic computer skills are expected for navigating our systems and responding promptly to inquiries. A proactive attitude and a commitment to providing excellent service will ensure your success in this role.
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  • 1 - 7 yrs
  • Jalandhar
Customer Relationship Receptionist Activities General Administration Telephone Handling Convincing Power Customer Communication Office Work Front Office Computer Skills Front Desk
KK International Visa Services LLP is looking for a presentable, confident, and professional Female Visa Counselor with knowledge of immigration, travel, and visa processes..We are seeking a friendly and organized Office Receptionist to join our team in Jalandhar, India. The ideal candidate will have 1 to 7 years of experience and be a graduate. This role requires a professional demeanor and excellent communication skills.Key Responsibilities:- **Greeting Visitors:** Welcome guests warmly and guide them to the appropriate person or office, creating a positive first impression.- **Answering Phone Calls:** Handle incoming calls promptly, transferring them to the relevant department or taking messages accurately for follow-up.- **Managing Appointments:** Schedule and coordinate appointments, ensuring that all necessary parties are informed and prepared for meetings.- **Handling Correspondence:** Receive and distribute mail and packages while maintaining organized records for easy retrieval.- **Maintaining Office Supplies:** Monitor inventory of office supplies and assist in ordering them as needed to ensure smooth operations.Required Skills and Expectations:The candidate should have excellent verbal and written communication skills for effective interaction with clients and colleagues. A strong ability to multitask, along with a keen attention to detail, is crucial. Strong organizational skills will help manage the front office efficiently. Proficiency in basic computer applications and office management software is expected. The ideal candidate should be approachable, professional, and able to maintain confidentiality when dealing with sensitive information. A positive attitude and a team-oriented mindset will contribute to a harmonious workplace environment. This position requires a female candidate due to specific client-facing needs in our office.
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  • 0 - 1 yrs
  • 3.3 Lac/Yr
  • Female
  • Gorakhpur
Customer Relationship Air Ticketing Ticket Booking
An Air Ticketing Executive will be responsible for managing flight bookings and providing excellent customer service to travelers in Gorakhpur, India. This entry-level role is perfect for a female candidate with a passion for travel and sales.Key Responsibilities:- **Flight Booking Management**: Assist customers in booking air tickets by understanding their travel needs and preferences. Ensure accuracy in all bookings to avoid errors.- **Ticket Amendments and Cancellations**: Handle changes and cancellations of flight tickets in accordance with airline policies, providing timely solutions to customer requests.- **Customer Support**: Respond to customer inquiries about flight schedules, ticket prices, and travel regulations. Offer friendly and helpful service to ensure a positive experience for travelers.- **Documentation Handling**: Prepare and organize travel documents required for ticketing, including printing and delivery of confirmation emails or messages to clients.Required Skills and Expectations:Candidates should have strong communication skills to engage effectively with customers. Attention to detail is crucial when handling ticket bookings and amendments. Basic computer proficiency is required for managing booking systems. A positive attitude and a willingness to learn about the airline industry are essential to succeed in this role. Candidates should also be able to work well in a team environment while being self-motivated and eager to provide excellent service.
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Female
  • Delhi
Tally Microsoft Excel Microsoft Word Internet Basic Computers Typing Clerical Work Data Management Customer Relationship Microsoft Office Receptionist Activities MS Office Data Entry Office Work Open Minded Presentable Pleasant Personality Extrovert
Assistance in Miscellaneous Office Work.. Maintenance of Office Files and Records Manually as Well as On Computer. Assistance in Day to Day Accounting On Tally, Ms Excel, Ms Word, Bank Reconciliation and Miscellaneous Work.
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  • 0 - 3 yrs
  • 5.0 Lac/Yr
  • Female
  • Peera Garhi Delhi
MS Word MS Excel Tally Emailing Presentable Mailing Customer Relationship Receptionist Activities Clerical Work Good Communication Office Work Basic Computers Office Services Extrovert Self Confidence Good Communication Skills Traveling Skill
We are looking for an Office Secretary to join our team at our Peera Garhi location. This is a full-time position suitable for candidates with 0 to 3 years of experience. The role requires a female candidate who has completed their 12th grade.**Key Responsibilities:**- **Answering Phone Calls:** You will be responsible for taking calls, directing them to the appropriate person, and taking messages when necessary to ensure effective communication.- **Managing Office Supplies:** You will keep track of office supplies, restock when needed, and ensure that everything is organized and readily available for the team.- **Scheduling Meetings:** You will coordinate and organize appointments and meetings, ensuring that the correct materials are available and that everyone involved is informed of the details.- **Filing and Document Management:** You will organize and maintain files, both physical and digital, to ensure important documents are easily accessible and properly stored.- **Supporting Staff Members:** You will assist other staff members with various administrative tasks, promoting a collaborative work environment.**Required Skills and Expectations:**- Strong communication skills are essential for interacting with team members and clients professionally and courteously.- Basic computer skills, including familiarity with word processing and spreadsheet software, are necessary to perform daily tasks efficiently.- Organizational skills are important to manage tasks and keep the office environment running smoothly.- A positive attitude and willingness to learn are highly valued traits in our workspace, as is the ability to work well in a team. Candidates who meet these criteria are encouraged to apply.
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Female
  • Delhi NCR
Tally Microsoft Excel Microsoft Word Internet Basic Computers Typing Clerical Work Data Management Customer Relationship Microsoft Office Receptionist Activities MS Office Data Entry Office Work Presentable Pleasant Personality Bold open and Broadminded Extrovert
We are looking for a dedicated Office Assistant to support our team in Delhi NCR. This is a full-time position suitable for a motivated individual who has recently completed their 12th grade. **Key Responsibilities:**- **Administrative Support:** Organize and maintain files, documents, and records to ensure easy access to information.- **Communication Handling:** Answer phone calls and respond to emails, helping to ensure that all inquiries are addressed promptly and professionally.- **Data Entry:** Input and update information in databases or spreadsheets, keeping records accurate and up-to-date.- **Office Organization:** Keep the office space tidy and organized, contributing to a productive work environment for everyone.- **Supply Management:** Monitor and order office supplies as needed, ensuring that the team has everything required for smooth operations.- **Scheduling Assistance:** Help in scheduling meetings and appointments, facilitating effective coordination among team members.**Required Skills and Expectations:**The ideal candidate should be a female with a pleasant attitude and good communication skills. Being organized and detail-oriented is essential for managing tasks efficiently. Basic computer skills, including familiarity with word processing and spreadsheet software, are important. A proactive approach to work and the ability to adapt to different tasks as required will be valued. A positive demeanor and willingness to learn will greatly contribute to success in this role.
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  • Fresher
  • 0.9 Lac/Yr
  • Female
  • Kolkata
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center Inbound Process Inbound Calls
We are looking for a dedicated Customer Care Executive to join our team. This is a full-time position that will allow you to work from home, making it ideal for freshers who have completed their 12th grade education. Female candidates are encouraged to apply.**Key Responsibilities:**- Responding to Customer Inquiries: You will handle incoming calls, chats, and emails from customers, answering their questions and providing information about our products and services.- Resolving Customer Issues: You will assist customers in resolving complaints or problems related to their orders, ensuring a positive experience for each customer.- Maintaining Customer Records: You will keep accurate and detailed records of customer interactions, noting any issues or feedback to help improve our services.- Providing Product Knowledge: You will stay informed about our products and services so you can give customers the most accurate information and support.- Collaborating with Team Members: You will work with other team members to share information and solve complex issues to enhance customer satisfaction.**Required Skills and Expectations:**Candidates should have excellent communication skills in English, both spoken and written. A pleasant and friendly demeanor is essential for interacting with customers. You should be patient and able to work under pressure, as well as demonstrate problem-solving abilities. Basic computer skills and familiarity with customer service software are also important. Being a team player and being adaptable to changing situations will help you succeed in this role.
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  • Fresher
  • 0.9 Lac/Yr
  • Female
  • Chennai
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center Inbound Process Inbound Calling Domestic BPO
We are seeking a dedicated and enthusiastic Customer Care Executive to join our team in Chennai. This is a full-time, work-from-home position designed for freshers who have completed their 12th grade. The ideal candidate should be a female and possess a strong desire to assist customers effectively.Key Responsibilities:- **Customer Interaction**: Engage with customers through phone calls, emails, or chat. You will be the first point of contact, providing information and support on our products and services. - **Issue Resolution**: Address customer inquiries and complaints promptly and professionally. Your goal is to resolve issues to ensure customer satisfaction, enhancing their experience with our brand.- **Product Knowledge**: Learn about our products and services to provide accurate information. Staying informed will enable you to assist customers confidently and effectively.- **Documentation**: Maintain clear records of customer interactions in our system. Accurate documentation helps track issues and improve future service.Required Skills and Expectations:The ideal candidate should have excellent communication skills, both verbal and written. A friendly and positive attitude is essential, as is the ability to listen and empathize with customer concerns. Basic computer skills and familiarity with using a computer for customer service tasks are also required. You should be organized and able to manage time effectively, providing timely responses to customer inquiries. A proactive approach to problem-solving will benefit you in this role, ensuring you meet and exceed customer expectations.
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  • Fresher
  • 0.9 Lac/Yr
  • Female
  • Tiruchirappalli
Customer Relationship Customer Care Customer Service Customer Support Customer Communication Call Center Inbound Process Inbound Calls Domestic BPO Domestic Voice Process
We are looking for a motivated and friendly Customer Care Executive to join our team. This role is ideal for freshers who have completed their 12th grade and are eager to start their career in customer service. The position is full-time and allows you to work from home, providing flexibility while you assist our customers.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle incoming calls and messages from customers to answer questions and provide information about our products and services.- **Resolve Customer Issues:** Identify and address any problems customers face, guiding them through solutions to enhance their experience.- **Maintain Customer Records:** Document all interactions with customers accurately in our system to ensure a complete history of communication for future reference.- **Provide Feedback to Management:** Share insights from customer interactions with the management team to help improve services and customer satisfaction.- **Follow-up with Customers:** Reach out to customers after issues have been resolved to ensure they are satisfied and to gather feedback.Required skills and expectations:- Strong communication skills in both spoken and written formats to effectively assist customers.- A positive attitude and a patient approach to handling customer inquiries and complaints.- Basic computer skills to manage customer information and navigate necessary software.- Ability to work independently while maintaining a strong focus on customer satisfaction.- Female candidates are preferred for this position.
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  • 1 - 5 yrs
  • 1.5 Lac/Yr
  • Jalandhar
Customer Relationship Receptionist Activities Telephone Handling General Administration Convincing Power Customer Communication Office Work Computer Skills Front Office Front Desk Front Office Operations Front Desk Executive
We are looking for a friendly and organized Front Office Receptionist to join our team in Jalandhar. The ideal candidate will have 1 to 5 years of experience and will be responsible for creating a positive first impression for our visitors and clients.**Key Responsibilities:**- **Greet Visitors:** Welcome guests warmly and assist them with their inquiries, ensuring they feel valued from the moment they arrive.- **Manage Phone Calls:** Answer incoming calls promptly, direct them to the appropriate staff, and handle inquiries with professionalism.- **Schedule Appointments:** Organize and maintain a calendar for meetings and appointments, ensuring efficient time management for the team.- **Maintain Reception Area:** Keep the front desk area tidy and organized, creating a welcoming atmosphere for visitors.- **Handle Mail and Deliveries:** Receive and distribute incoming mail and packages, ensuring timely delivery to the relevant personnel.- **Administrative Support:** Assist with various office tasks, such as filing documents, managing office supplies, and helping other team members as needed.**Required Skills and Expectations:**The candidate must have a relevant educational background (B.A, B.C.A, B.B.A, B.Com, B.Ed, B.Sc, or a professional degree). Strong communication and interpersonal skills are essential, as well as proficiency in basic computer applications. A professional appearance and a positive attitude are important. The candidate should be detail-oriented, capable of multitasking, and possess strong organizational skills. This role requires a female candidate who is ready to work full-time in an office environment.
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Looking For Customer Relationship Executive

Lakshmi North East Solutions (LNES)

  • 1 - 3 yrs
  • 1.5 Lac/Yr
  • Female
  • Gauripur Dhubri
Outbound Calling Strategic Communication Customer Retention Inbound Calls COMMUNICATION PRESENTATION Negotiation
-Greet walk-in customers at the showroom and understand their vehicle needs.-Maintain accurate lead records in CRM systems (e.g., DMS / AutoCRM).-Coordinate test drives, vehicle demonstrations, and appointments with Sales Consultants.-Provide detailed product information, offers, and finance options to customers.-Ensure timely communication of any delays or changes in delivery.-Conduct post-sale follow-ups to ensure customer satisfaction.-Support in organizing customer engagement events, product launches, or showroom campaigns.-Liaise with the sales, finance, insurance, and delivery teams for smooth transaction flow.-Track customer satisfaction scores and report to the CRM / Sales Manager.
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  • 1 - 3 yrs
  • 2.0 Lac/Yr
  • Guwahati
Customer Retention Client Relationship Management Relationship Building Sales Performance Retention Strategies Customer Segmentation Customer Data Analysis Complaint Resolution Upselling and Cross Selling Customer Feedback Sales Collaboration
- Develop and maintain strong, long-lasting relationships with key customers, retailers, and distributors to enhance customer loyalty and satisfaction.- Create and implement customer retention strategies such as loyalty programs, personalized offers, and post-purchase follow-ups to increase repeat business.- Address customer inquiries, complaints, and concerns in a timely and professional manner, working to resolve issues and maintain positive relationships.- Work closely with the sales team to identify new business opportunities, provide customer insights, and support the achievement of sales targets and growth.- Regularly collect feedback from customers about products, services, and overall experience to identify areas for improvement and ensure customer satisfaction.- Gather and analyze customer and market data to provide insights into customer preferences, purchasing behavior, and trends, and inform marketing strategies.- Manage a portfolio of key accounts, ensuring that their needs are met, expectations are exceeded, and the relationship is nurtured for long-term success.- Coordinate with marketing and sales teams to design and implement promotional campaigns and special offers aimed at enhancing customer engagement and driving sales.- Provide customers with up-to-date product information, pricing, and promotional details to enhance their purchasing decisions and experience.- Monitor customer interactions and performance metrics, generating regular reports on customer satisfaction, retention rates, and feedback to share with management.- Collaborate with various departments (sales, marketing, logistics, and finance) to ensure smooth service delivery, order fulfillment, and customer satisfaction.- Educate customers on the benefits and features of FMCG products to enhance their understanding, increase sales, and improve brand loyalty.
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  • 1 - 4 yrs
  • 2.0 Lac/Yr
  • Guwahati
Customer Engagement Client Relationship Customer Retention Customer Support Customer Satisfaction Sales Support Product Feedback Lead Generation Sales Growth Retailer Relationships
- Customer Engagement: Develop and maintain strong relationships with key customers, distributors, and retailers to ensure high levels of satisfaction and loyalty.- Customer Support: Address customer queries, concerns, and complaints in a timely and professional manner, ensuring an optimal customer experience.- CRM System Management: Manage and update the CRM database with accurate customer information, including contact details, purchase history, and preferences.- Customer Segmentation: Analyze customer data to segment customers based on demographics, buying behavior, and preferences, allowing for targeted marketing and personalized communication.- Sales Support: Collaborate with the sales team to provide customer insights, generate leads, and help drive sales through strategic customer relationship management.- Product Feedback: Collect feedback from customers regarding FMCG products, services, and experiences, and work with relevant teams to address issues and improve offerings.- Customer Retention Strategies: Implement strategies to increase customer retention and loyalty, such as loyalty programs, personalized offers, and post-purchase follow-ups.- Customer Education: Educate customers about new FMCG products, promotions, and features, ensuring they are well-informed and engaged with the brand.- Reporting and Analysis: Monitor and analyze CRM data to generate reports on customer satisfaction, engagement levels, and retention rates, providing insights to management.- Cross-functional Collaboration: Work closely with marketing, sales, and product teams to ensure that customer needs and feedback are integrated into business strategies and product development.- Promotions and Campaigns: Collaborate in designing and executing customer-centric marketing campaigns and promotional offers aimed at enhancing customer engagement and product uptake.
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