504

Female Customer Relationship Executive Jobs

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  • 0 - 1 yrs
  • 5.0 Lac/Yr
  • Female
  • Delhi NCR
Strategic Communication Inbound Calls Customer Retention
Good Communication Skills Incoming Inbound Calls from the custumershave to support users on application you will earn by talkingits totally free and genuine workflexible shifts flexible payouts candidates can call or watsap at 9354280482
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  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Female
  • Ahmedabad
CRM Clinet Handling Customer Relationship
We are looking for a detail-oriented CRM Executive to join our team in Ahmedabad. This is an excellent opportunity for fresh graduates or those with up to one year of experience who are eager to start their careers in customer relationship management.nnKey Responsibilities:nn1. Customer Interaction: Engage with customers through various channels, addressing their inquiries and providing support to enhance satisfaction.nn2. Data Management: Maintain and update customer records in the CRM system, ensuring all information is accurate and current.nn3. Reporting: Assist in generating reports related to customer engagement and feedback, helping to identify trends and areas for improvement.nn4. Collaboration: Work closely with other team members to share insights and improve overall customer experiences, contributing to a cohesive work environment.nnRequired Skills and Expectations:nnThe ideal candidate should possess excellent communication skills, with the ability to connect with customers effectively. Attention to detail is crucial, as you will be managing customer data and reports. A proactive attitude toward problem-solving and the willingness to learn about CRM systems and tools is essential. Basic computer skills and familiarity with Microsoft Office are required. We seek a motivated and organized individual who can manage their time effectively while working in a fast-paced environment. This position is specifically open to female candidates, reflecting our commitment to gender diversity in the workplace.
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  • 2 - 5 yrs
  • 3.0 Lac/Yr
  • Baddi Solan
Clinet Handling Customer Relationship CRM Customer Support CRM Sales Convincing Power Communication Skills CRM Strategy Customer Handling Client Retention Customer Care
Handle client queries and complaints. Ensure customer satisfaction through after-sales service. Maintain regular client communication and collect feedback. Coordinate with clients from order placement to payment collection. Provide product/service information and resolve issues promptly Handle client queries and complaints.
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  • 1 - 2 yrs
  • 3.0 Lac/Yr
  • Punit Nagar Rajkot
Customer Relationship Customer Care Customer Support Customer Handling Cold Calling Good Communication Skills Computer Kn India Mart
K9HR SOLUTIONS, Varsha Dabhi(HR Recruiter - Mo. No. 9099970515 Email ID: hr022.k9hrs@gmail.com) is looking for a dedicated Customer Support Executive to join our team in Punit Nagar, Rajkot. The ideal candidate will have 1 to 2 years of experience in customer service and hold a postgraduate degree. This full-time role requires a friendly and professional attitude to assist our customers effectively.Key Responsibilities:1. Customer Interaction: You will engage with customers via phone, email, and chat to address inquiries and resolve issues. Your goal is to ensure a positive experience for every customer.2. Issue Resolution: Identify and troubleshoot customer problems, providing timely solutions and follow-ups. You will be the point of contact that customers rely on for support, ensuring their concerns are handled efficiently.3. Product Knowledge: Maintain a strong understanding of our products and services to provide accurate information. You will help customers by explaining features, guiding them through processes, and answering technical questions.4. Feedback Collection: Gather customer feedback and report it to management. This input is crucial for improving services and understanding customer needs.Required Skills and Expectations:The candidate should have excellent communication skills, both verbal and written, to interact clearly with customers. You should be patient, empathetic, and able to handle stressful situations professionally. Time management skills are essential to prioritize tasks effectively. Familiarity with customer service software is a plus, and a strong willingness to learn is expected.
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  • 0 - 3 yrs
  • 6.0 Lac/Yr
  • Female
  • Andheri West Mumbai
Excellent Communication Basic Computer Knowledge.
Customer Relationship Executive Immediate JoiningBuild Careers. Build Connections. Grow With Us.Interskill Solutions is looking for a confident and energetic Customer Relationship Executive to join our training institute team.Location: Andheri, MaharashtraJob Type: Full-TimeExperience: 0-3 Years Freshers WelcomeQualification: GraduateJoining: ImmediateWhat You'll DoConnect with prospective students through calls, WhatsApp & follow-ups.Understand their career goals and recommend suitable training programs.Explain courses, fees, curriculum & career opportunities.Handle enquiries and maintain strong student relationships.Follow up with leads and support admission conversions.Maintain lead records and achieve monthly targets.What We're Looking ForExcellent communication and interpersonal skills.Confident and professional phone communication.Good counselling, convincing & follow-up skills.Basic computer knowledge.Positive, target-oriented & self-motivated attitude.Freshers are welcome! Experience in telecalling, education counselling, customer service or inside sales will be an advantage.Why Join Us?Grow your skills in Customer Relations Student Counselling Communication Inside Sales while building a career in the education industry.Interested? Apply now and start your journey with Interskill Solutions!
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  • 1 yrs
  • 2.8 Lac/Yr
  • Poonamallee Chennai
Customer Support Cold Calling Customer Care Customer Relationship Inbound Calls Customer Service
Job Title: Customer SupportQualification: Any Degree Graduates (English and Hindi Speaking)Gender: Female only Experience: 0-5 YearsLocation: ChennaiJOB DESCRIPTION:* Handle customer complaints provide appropriate solutions and alternatives within thetime limits; follow up to ensure resolution.
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  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Female
  • Ghaziabad
Customer Handling Customer Relationship Management Email Communication MS Excel Quotation Preparation Payment Follow-up Justdial Inquiry Handling
We are looking for a Customer Relationship Executive based in Ghaziabad to join our team. This role is ideal for female candidates with 0 to 1 year of experience and requires a 12th-grade pass. As a Customer Relationship Executive, you will play a vital role in maintaining strong relationships with our customers and ensuring their satisfaction.Key Responsibilities:- Customer Support: Assist customers with inquiries and issues, providing prompt and effective solutions to enhance their experience.- Relationship Building: Develop and maintain positive relationships with customers through regular communication and personalized service.- Feedback Collection: Gather customer feedback and share insights with the team to help improve our products and services.- Record Keeping: Maintain accurate records of customer interactions and transactions to ensure a comprehensive understanding of customer needs.- Coordination with Teams: Collaborate with different departments to resolve customer issues and provide a seamless experience.Required Skills and Expectations:The ideal candidate should have strong communication skills to effectively interact with customers. Patience and a friendly attitude are essential for understanding and addressing customer concerns. Basic computer skills, including familiarity with MS Office, are required to manage records and communications efficiently. Attention to detail is vital for accurately documenting customer interactions and feedback. A genuine desire to assist customers and improve their experience is crucial for success in this role.
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Female - Customer Care Executive - Full Time

Lakshmi North East Solutions (LNES)

  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Borbari Guwahati
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management
CUSTOMER CARE EXECUTIVE - BORBARI, GUWAHATIWe are looking for a Customer Care Executive, responsible for handling customer queries, resolving complaints, providing product/service information, and ensuring customer satisfaction. The role involves answering calls, emails, or chats, maintaining customer records, and coordinating with other teams when required.
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  • 0 - 2 yrs
  • Female
  • Chandannagar Hooghly
Direct Sales Corporate Sales Customer Relationship
We are seeking a motivated and enthusiastic Sales Executive to join our team in Chandannagar, Hooghly. This role is ideal for individuals looking to start their career in sales and develop valuable skills in a dynamic environment.Key Responsibilities:1. Customer Interaction: Engage with potential customers to understand their needs and provide appropriate solutions, ensuring a positive experience that fosters long-term relationships.2. Product Knowledge: Maintain a thorough understanding of our products and services to effectively communicate their features and benefits to customers.3. Sales Targets: Work towards achieving individual and team sales targets by actively promoting our offerings and closing sales deals.4. Market Research: Conduct research on market trends and customer preferences, helping the team refine sales strategies to meet customer demands.5. Reporting: Maintain accurate records of customer interactions and sales activities, providing regular updates to management.Required Skills and Expectations:The ideal candidate should possess strong communication skills, enabling effective interactions with customers and team members. A positive attitude and a willingness to learn are essential. Candidates should be organized, detail-oriented, and capable of working independently as well as part of a team. A proactive approach to problem-solving and a passion for sales will greatly contribute to success in this role. Applicants should have completed at least their 12th grade and be female, in line with our recruitment requirements. Experience is not mandatory, making this a great opportunity for recent graduates or those with up to two years of experience.
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  • Fresher
  • Female
  • Delhi NCR
Good Communication Skills Customer Relationship Customer Care Outbound Calling Customer Service Customer Support Cold Calling
We are looking for a Customer Care Executive based in Delhi NCR to provide exceptional support to our customers. This role is ideal for fresh graduates who have completed their 12th grade and are eager to begin their career in customer service.Key Responsibilities:- Respond to Customer Inquiries: Handle incoming calls, emails, and chats to assist customers with their questions and concerns promptly and professionally.- Provide Product Information: Educate customers about our products and services, ensuring they have the necessary information to make informed decisions.- Resolve Issues: Address and resolve customer complaints effectively to enhance satisfaction and maintain a positive relationship with our clientele.- Document Interactions: Maintain accurate records of customer interactions and feedback to help improve our service and identify trends.- Collaborate with Team Members: Work closely with team members to share insights and suggest improvements for customer service processes.Required Skills and Expectations:Candidates must possess excellent verbal communication skills in English, allowing them to interact clearly and courteously with customers. Strong listening skills are essential to understand customer needs and ensure appropriate solutions are provided. A friendly demeanor is necessary to create a welcoming atmosphere for customers. Candidates should be comfortable using computers and navigating various software applications. Punctuality and reliability are crucial, as this is a full-time work-from-home position. We seek passionate individuals committed to delivering a positive customer experience.
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CRM Executive (Female)

DuraGrace India

  • 2 - 8 yrs
  • 4.0 Lac/Yr
  • Topsia Kolkata
Client Retention Customer Relationship CRM Clinet Handling Customer Care
As a CRM Executive, you will play a crucial role in enhancing customer relationships and ensuring high levels of satisfaction. Key Responsibilities:- Customer Interaction: Engage with customers through various communication channels to address inquiries and resolve issues, ensuring a positive experience for every client.- Data Management: Maintain up-to-date customer databases, ensuring all information is accurate and complete, which helps in better understanding customer needs and preferences.- Reporting Analysis: Analyze CRM data and prepare reports to identify trends and opportunities, assisting in decision-making to improve customer retention and acquisition strategies.- Collaboration with Teams: Work closely with sales and marketing teams to align strategies that enhance the customer experience and drive business growth.- Feedback Collection: Gather and document customer feedback to inform product and service improvements, ensuring the company meets customer expectations.Required skills include:- Communication Skills: Excellent verbal and written communication skills are essential to effectively interact with customers and team members.- Analytical Skills: Strong analytical abilities to interpret data and generate insights that drive improvements in customer relationship management.- Technical Proficiency: Familiarity with CRM software and MS Office applications is required to manage customer information and create reports.- Problem-Solving Skills: Ability to address and resolve customer issues promptly and effectively, demonstrating a commitment to customer satisfaction.- Team Collaboration: A strong team player who can collaborate effectively with others to achieve common goals while maintaining an independent work ethic. Candidates should have 2 to 8 years of relevant experience and a demonstrable ability to handle challenging situations with a positive attitude.
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  • 0 - 2 yrs
  • 3.5 Lac/Yr
  • Female
  • Kirti Nagar Delhi
Direct Sales Sales Good Communication Skills Customer Calling
We are seeking a dedicated Relationship Executive-MI to join our team in Delhi. This role is ideal for recent graduates or individuals with up to two years of experience who are eager to build strong client relationships.As an MI Relationship Executive, your primary responsibilities will include:1. Client Engagement: You will interact with clients to understand their needs and provide them with tailored solutions. Building and maintaining strong relationships will be crucial to your success in this role.2. Data Management: You will be responsible for gathering and analyzing data related to client accounts. Your findings will help in creating reports and presentations that inform decision-making.3. Feedback Collection: Actively collecting feedback from clients will be essential to improve services and offerings. You will need to communicate this feedback to relevant internal teams to drive enhancements.4. Collaboration: Working closely with colleagues in different departments, you will ensure that client requirements are met effectively and efficiently. Good teamwork is essential for achieving common goals.To excel as an MI Relationship Executive, you should have a bachelor degree.'Interested candidate can send me your cv on hr.tannu@weblink.in or contact on : 8920780938
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  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Female
  • DLF Phase IV Gurgaon
Customer Relationship Outbound Calling Customer Support Customer Management Customer Handling Customer Service Customer Care Call Center International BPO Cold Calling Customer Communication Revnue Generation
As a Customer Care Executive, you will be the first point of contact for our customers, providing them with support and assistance to ensure a positive experience.Key Responsibilities:1. Customer Interaction: Engage with customers via phone, email, or chat to address their inquiries, resolve issues, and provide product information in a friendly and professional manner.2. Issue Resolution: Listen carefully to customer complaints or concerns and work towards a satisfactory resolution, ensuring that each interaction leaves the customer feeling valued and respected.3. Product Knowledge: Maintain up-to-date knowledge of our products and services, allowing you to offer accurate information and guidance to customers.4. Feedback Collection: Gather customer feedback and report it to the management team to help improve services and products.5. Record Maintenance: Update customer records and documents in the system accurately to ensure reliable data management.Required Skills and Expectations:Candidates should possess excellent communication skills, enabling them to interact effectively with customers. A strong problem-solving mindset is essential to manage and resolve issues promptly. A friendly and positive attitude is crucial for creating a welcoming experience for customers. Basic computer skills are necessary for documentation and record-keeping, and the ability to work in a team-oriented environment is key to succeeding in this role.
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  • 1 - 3 yrs
  • 3.0 Lac/Yr
  • Gurgaon
Good Communication Skills Presentable Customer Relationship Customer Care Customer Support Customer Service Customer Management Customer Handling
Job Title: Customer Care ExecutiveLocation: Gurgaon, HaryanaJob Type: Full-timeJob Description:We are looking for a skilled and motivated Customer Care Executive to join our team in Gurgaon. The ideal candidate will be responsible for providing excellent customer service, resolving queries, and ensuring customer satisfaction.Key Responsibilities:- Handle inbound and outbound customer calls in a professional manner.- Address customer inquiries and resolve issues promptly and accurately.- Maintain records of customer interactions and transactions.- Escalate unresolved issues to the appropriate departments.- Follow up to ensure complete resolution of customer concerns.- Provide information about products, services, and promotions.- Achieve individual and team targets for customer satisfaction and service quality.- Maintain a positive, empathetic, and professional attitude toward customers at all times.Requirements:- Graduate in any discipline.- Proven customer support experience or experience as a client service representative preferred.- Excellent communication skills in English and Hindi.- Ability to multi-task, prioritize, and manage time effectively.- Strong problem-solving skills and attention to detail.- Proficient in MS Office and CRM systems.
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  • 0 - 1 yrs
  • Female
  • Patna
Customer Relationship Sales Process Customer Handling International BPO Outbound Calling Call Center
We are looking for a dedicated Female Customer Care Executive to join our team in Patna. The ideal candidate should be a 12th-grade pass with a passion for enhancing customer experiences, even if they have little to no prior experience in the field.Key Responsibilities:- Assist Customers: Respond to customer inquiries via phone, email, or chat to provide timely and accurate information.- Resolve Issues: Handle customer complaints and concerns with empathy and clarity, ensuring a swift resolution to enhance satisfaction.- Maintain Records: Keep detailed records of customer interactions, transactions, and feedback to improve service delivery.- Follow-up Calls: Conduct follow-up calls with customers to ensure their issues are resolved, demonstrating commitment to customer care.- Team Collaboration: Work closely with other departments to share customer feedback and collaborate on solutions.Required Skills and Expectations:- Strong communication skills are essential. Candidates should be able to convey information clearly and listen actively to customer needs.- Basic computer skills, such as familiarity with email and office software, are necessary for managing customer accounts and documentation.- An enthusiastic attitude towards helping customers is crucial, as this role revolves around ensuring their satisfaction.- Good problem-solving skills are important to identify issues quickly and find appropriate solutions.- A team-oriented mindset will help foster a positive working environment and improve collaboration with colleagues. This full-time position requires the candidate to work from the office, contributing to the overall success of our customer service team.
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  • 0 - 1 yrs
  • Female
  • Delhi
Client Retention Clinet Handling Customer Relationship CRM Customer Care Customer Handling
As a CRM Executive, your primary role will be to manage customer relationships and improve satisfaction levels through effective communication and support.Key Responsibilities:- Customer Data Management: Maintain and update customer information in the CRM system to ensure accurate records are available for analysis and follow-up actions.- Support Customer Queries: Respond to customer inquiries via email or phone, providing solutions or guidance, to enhance their overall experience with the company.- Prepare Reports: Generate regular reports on customer interactions and feedback to identify trends and areas for improvement, aiding in strategic decision-making.- Coordinate Marketing Activities: Assist the marketing team in executing campaigns and promotions, ensuring that the right messages reach the right audience.- Feedback Collection: Gather customer feedback on products and services through surveys or direct interactions, helping to inform product development.Required Skills and Expectations:Candidates should possess a Bachelors degree, preferably in a relevant field. Good communication skills are essential, enabling you to engage effectively with customers. Attention to detail is crucial for maintaining accurate records and generating insightful reports. A proactive attitude and a willingness to learn about customer relationship management systems will help you succeed. Basic knowledge of CRM software and an understanding of customer service principles will be advantageous. Being able to work collaboratively in a team and adapting to changing priorities are also important for this role. As this position is open only to female candidates, applicants must be comfortable working in a full-time office environment in Delhi.
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  • 0 - 2 yrs
  • 1.3 Lac/Yr
  • Female
  • Hapur
Clinet Handling Customer Relationship CRM Marketing Communication Customer Handling CRM Sales Cold Calling Convincing Power Voice Process Client Retention Customer Support Communication Skills Basic Computers Outbound Calling
Calling /Tele caller*Hero Globe Agencies preet vihar acchega hapur is hiring energetic individuals to join our sales team in Hapur, Uttar Pradesh.Walk-In Interview: Sunday to friday Interview Timings: 11:00 AM to 2:00 PMWhat to Bring: Updated Resume (CV),Aadhar card ,Pan cardQualification: 12th pass or Graduate
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  • 0 - 1 yrs
  • 3.3 Lac/Yr
  • Female
  • DLF Phase I Gurgaon
Customer Relationship Outbound Calling Customer Support Customer Service International BPO Call Center
We are looking for a dedicated Customer Care Executive to join our team at DLF Phase I. This position is ideal for individuals who are passionate about providing excellent customer service and are eager to start their career in a dynamic environment.Key Responsibilities:- Respond to Customer Inquiries: Handle customer questions via phone, email, or chat to ensure their concerns are addressed promptly and effectively.- Provide Product Information: Educate customers about our products and services, helping them to make informed decisions.- Maintain Customer Records: Accurately update and maintain customer information in the database for efficient follow-up and service delivery.- Resolve Issues: Identify and resolve customer complaints by coordinating with other departments when necessary, ensuring a positive customer experience.- Follow Up with Customers: Conduct follow-up calls or emails to ensure customers are satisfied with the solutions provided and to encourage loyalty.- Report Feedback: Gather customer feedback and report insights to management to identify areas for improvement in services and processes.Required Skills and Expectations:- Must have completed at least the 12th grade to apply for this position.- Female candidates are preferred for this role.- Strong communication skills are essential, both verbal and written, to interact effectively with customers.- An ability to handle stressful situations with patience and professionalism is important.- Basic computer knowledge and familiarity with customer service software will be beneficial.- A positive attitude and willingness to learn are key traits expected from candidates. This role requires a full-time commitment and is based in the office, providing an excellent opportunity to build your career in customer service.
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  • 0 - 6 yrs
  • 3.0 Lac/Yr
  • Female
  • Najafgarh Delhi
Customer Support Telephone Handling Customer Relationship Customer Service Good Communication Skills
We are looking for a dedicated and enthusiastic Customer Support Executive to join our team in Najafgarh. This role is crucial in providing excellent customer service and ensuring customer satisfaction. Key Responsibilities:- Respond to Customer Inquiries: You will handle incoming calls, chats, and emails from customers, providing answers and solutions to their questions and concerns.- Resolve Issues: Identify customer problems and resolve them quickly, keeping the customer informed throughout the process.- Maintain Customer Records: Update and maintain customer information in our system to ensure accurate records and follow-up.- Provide Product Knowledge: Share detailed information about our products and services, assisting customers in making informed decisions.- Follow Up with Customers: After resolving their issues, reach out to customers to ensure their satisfaction and gather feedback for improvement.- Collaborate with Team Members: Work closely with your peers and other departments to share insights and enhance overall customer experience.Required Skills and Expectations:- Candidates must be female and have completed at least the 12th grade.- Strong communication skills are essential, with the ability to speak clearly and effectively with customers.- Basic computer skills, including familiarity with MS Office and customer relationship management (CRM) software, are required.- A friendly and patient demeanor is expected, as you will be interacting with diverse customers.- Previous experience in customer support is a plus, but not mandatory; all freshers are welcome to apply.- Candidates should exhibit a strong desire to help others and a dedication to providing exceptional service.
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Female
  • Chembur East Mumbai
Presentation Skills Event Planning Follow-up Relationship Building Communication Sales Customer Service
As a Banquet Sales Executive, you will be responsible for promoting and selling banquet services to potential clients. Your role involves ensuring that clients have a positive experience throughout the booking process, from the initial inquiry to event execution.Key Responsibilities:- Lead Generation: Actively seek potential clients through networking and outreach. You will identify and contact individuals or organizations looking to host events.- Client Meetings: Conduct meetings with clients to understand their needs and provide tailored solutions. Its important to listen and grasp their vision for the event.- Proposal Preparation: Create and present detailed proposals that outline services and pricing. You will need to provide clear information to help clients make informed decisions.- Venue Tours: Conduct tours of the banquet facility for potential clients. Highlight features and amenities to show how your venue can accommodate their events.- Contract Management: Handle the preparation and negotiation of contracts once a booking is confirmed. Attention to detail is crucial to ensure all terms are clear.- Coordination with Events Team: Collaborate with the events team to ensure all client requirements are met on the day of the event. Strong communication is key.Required Skills and Expectations:You should possess excellent communication and interpersonal skills to effectively engage with clients. Basic knowledge of event planning and sales techniques will be beneficial. Strong organizational skills are necessary to manage multiple clients and events simultaneously. A professional appearance and a friendly, approachable personality are expected.
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  • Fresher
  • 1.0 Lac/Yr
  • Female
  • Lucknow
Customer Management Customer Relationship
Title: Package Sales Executive (Dating App)Job Description:Sell premium dating app membership packages.Contact customers via call, chat, or WhatsApp.Explain package benefits and pricing.Convert leads into paid customers.Achieve monthly sales targets.Maintain good customer relationships.Requirements:Good communication skills.Sales experience preferred.Target-oriented and confident.
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  • 1 - 3 yrs
  • 1.5 Lac/Yr
  • Guwahati
Customer Relationship Executive Customer Relationship CRM CRE
Job Title: Customer Relationship Executive (CRE) / Customer Relationship Manager (CRM)We are hiring a Customer Relationship Executive (CRE) / Customer Relationship Manager (CRM) with 1-2 years of experience.Eligibility:Qualification: Any GraduateExperience: 1-2 years in Customer Relationship, Customer Service, or a similar roleExcellent verbal and written communication skillsStrong interpersonal and customer handling abilitiesAbility to build and maintain positive client relationshipsGood problem-solving skills and a customer-centric approach
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Looking For Customer Relationship Executive

Lakshmi North East Solutions (LNES)

  • 1 - 3 yrs
  • 1.5 Lac/Yr
  • Female
  • Gauripur Dhubri
Outbound Calling Strategic Communication Customer Retention Inbound Calls COMMUNICATION PRESENTATION Negotiation
-Greet walk-in customers at the showroom and understand their vehicle needs.-Maintain accurate lead records in CRM systems (e.g., DMS / AutoCRM).-Coordinate test drives, vehicle demonstrations, and appointments with Sales Consultants.-Provide detailed product information, offers, and finance options to customers.-Ensure timely communication of any delays or changes in delivery.-Conduct post-sale follow-ups to ensure customer satisfaction.-Support in organizing customer engagement events, product launches, or showroom campaigns.-Liaise with the sales, finance, insurance, and delivery teams for smooth transaction flow.-Track customer satisfaction scores and report to the CRM / Sales Manager.
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  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Female
  • Six Mile Guwahati
Guest Services Customer Relation Executive Reservation Management Guest Inqueries Front Desk Operations Hospitality Administrative Support Customer Satisfaction Guest Record Management Communication Skills Multitasking Time Management
- Guest Reception and Check-in/Check-out: Greet and welcome guests, assist them with check-in/check-out, and ensure that their stay starts and ends smoothly.- Handling Guest Inquiries: Answer guests questions, provide information about hotel services, facilities, and local attractions, and assist with any special requests.- Reservation Management: Assist with managing guest reservations, ensuring that the system is updated, and helping with any booking modifications or cancellations.- Phone and Email Management: Handle phone calls, redirect inquiries to the relevant departments, and respond to emails regarding reservations or guest concerns.- Guest Requests and Complaints: Address guest requests and complaints promptly, either resolving them directly or escalating them to higher authorities when necessary.- Check and Maintain Guest Records: Ensure all guest information is correctly entered into the system and updated during their stay. Maintain confidentiality of guest data.- Front Desk Operations: Keep the front desk area neat and organized. Ensure the front desk supplies (forms, brochures, maps) are always well-stocked and available for guests.- Billing and Payment Handling: Assist in processing payments, handling cash and credit card transactions, and generating accurate bills for guests.- Assisting with Room Assignments: Allocate rooms to guests as per availability, preferences, and booking details, ensuring they are happy with their accommodation.- Coordinating with Other Departments: Communicate guest needs to other departments such as housekeeping, room service, and maintenance to ensure a seamless guest experience.- Guest Check-out Process: Assist guests with check-out procedures, ensuring any outstanding charges are settled and that they leave with all necessary documentation (e.g., receipts).
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  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Female
  • Kirti Nagar Delhi
Direct Sales Sales Good Communication Skills Customer Calling
We are looking for a motivated, friendly, and professional Female Relationship Executive - MI to join our team at Kirti Nagar, New Delhi. This opportunity is ideal for graduates who want to build a successful career in Customer Relationship Management.Job Details:Position: Relationship Executive - MILocation: Kirti Nagar, New DelhiShift: Day & Night ShiftExperience: Minimum 6 Months (Calling/Customer Support experience preferred)Salary: Up to 25,000+ (Based on experience and performance)Additional Benefits: Attractive IncentivesWork Environment: Safe, Professional & Growth-Oriented OfficeKey Responsibilities:1. Client InteractionConnect with clients through phone calls and face-to-face meetings.Understand customer requirements and build long-term relationships.2. Problem ResolutionHandle customer queries professionally.Resolve client concerns promptly to ensure maximum customer satisfaction.3. Data ManagementMaintain accurate records of customer interactions.Update client information regularly in the CRM/system.4. Team CollaborationCoordinate with the Sales and Marketing teams.Share customer feedback and suggest improvements for better service.5. ReportingPrepare regular reports on customer interactions, feedback, and issue resolution.Highlight trends and provide insights to management.Required Skills & EligibilityFemale candidates are encouraged to apply.Graduate in any discipline.Minimum 6 months of experience in Customer Service, Telecalling, Relationship Management, or Calling Process.Excellent communication and interpersonal skills.Comfortable handling client calls and interacting with customers.Strong problem-solving and customer-focused approach.Good computer knowledge and attention to detail.Positive attitude, willingness to learn, and ability to work in a team.Why Join Us?Salary up to 25,000+ with attractive incentives.Safe and professional work environment.Career growth opportunities.Day & Night Shift options available.Supportive team and learning-oriented workplace.
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  • 0 - 2 yrs
  • 3.5 Lac/Yr
  • Female
  • Kirti Nagar Delhi
Direct Sales Sales Good Communication Skills Customer Calling
We are seeking a dedicated Relationship Executive-MI to join our team in Delhi. This role is ideal for recent graduates or individuals with up to two years of experience who are eager to build strong client relationships.As an MI Relationship Executive, your primary responsibilities will include:1. Client Engagement: You will interact with clients to understand their needs and provide them with tailored solutions. Building and maintaining strong relationships will be crucial to your success in this role.2. Data Management: You will be responsible for gathering and analyzing data related to client accounts. Your findings will help in creating reports and presentations that inform decision-making.3. Feedback Collection: Actively collecting feedback from clients will be essential to improve services and offerings. You will need to communicate this feedback to relevant internal teams to drive enhancements.4. Collaboration: Working closely with colleagues in different departments, you will ensure that client requirements are met effectively and efficiently. Good teamwork is essential for achieving common goals.To excel as an MI Relationship Executive, you should have a bachelor degree.
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