Female CRM Jobs

K9HR SOLUTIONS, Jahanvee Patel, HR Manager (+91 93134 24062 hr01@k9hr.com) is looking for skilled Malayalam Telecaller to join our team in Rajkot. The ideal candidate will have 1 to 3 years of experience in a telecalling role and be fluent in Malayalam. This position requires a female candidate who is ready to work full-time from the office. **Key Responsibilities:**- **Making Outbound Calls:** Contact potential and existing customers via phone to promote services or products, ensuring effective communication and professionalism. - **Answering Incoming Calls:** Respond to customer inquiries and provide accurate information regarding services, helping to resolve issues or concerns efficiently. - **Maintaining Customer Records:** Keep detailed records of customer interactions and transactions, ensuring information is up to date and easily accessible for future reference. - **Gathering Feedback:** Collect feedback from customers about their experiences and suggestions to help improve service quality and customer satisfaction. - **Meeting Sales Targets:** Work towards achieving individual and team sales targets, contributing to the overall success of the company.**Required Skills and Expectations:**The candidate should possess excellent communication skills in Malayalam and basic proficiency in English, enabling clear interactions. A strong customer service orientation is essential, along with effective listening skills to understand and address customer needs. Proficiency in using telecommunication systems and basic computer skills is expected. The ideal candidate should be self-motivated, have good time management skills, and be able to work well in a team environment. Previous experience in sales or customer support will be an advantage.

We are seeking a dedicated Customer Relationship Officer to join our team in Kunnamkulam Thrissur. This role is ideal for individuals who enjoy engaging with customers and building strong relationships. Key Responsibilities:1. **Customer Assistance**: Interact with customers to provide information about products and services, assisting them with inquiries and resolving issues promptly. This helps ensure customer satisfaction and loyalty.2. **Follow-Up Calls**: Conduct follow-up calls to ensure customers are satisfied with their purchases and services. This not only keeps the communication lines open but also helps identify areas for improvement.3. **Data Management**: Maintain accurate records of customer interactions and feedback. This information is crucial for understanding customer needs and improving service quality.4. **Feedback Collection**: Gather feedback from customers to help improve our services. This involves listening to their suggestions and concerns, facilitating responsiveness to customer needs.5. **Team Collaboration**: Work closely with other departments to ensure a seamless customer experience. Teamwork is essential in addressing customer issues effectively and efficiently.Required Skills and Expectations:The ideal candidate will have a high school diploma and be a quick learner with good communication skills. A friendly and approachable demeanor is crucial to building rapport with customers. The candidate should be organized, detail-oriented, and have a strong willingness to learn and grow within the role. Prior experience is not mandatory, but a positive attitude and a commitment to customer satisfaction are essential for success.

Assistance in Miscellaneous Office Work.. Maintenance of Office Files and Records Manually as Well as On Computer. Assistance in Day to Day Accounting On Tally, Ms Excel, Ms Word, Bank Reconciliation and Miscellaneous Work.

We are looking for a dedicated Office Assistant to support our team in Vadodara. The ideal candidate should have a B.Com degree and 1 to 2 years of experience in an office environment. This full-time position requires a strong work ethic and a positive attitude.**Key Responsibilities:**- **Administrative Support:** Assist with daily office tasks, including answering phone calls and managing correspondence, to ensure smooth office operations.- **Document Management:** Help organize and maintain files, both electronic and paper, to keep the office organized and efficient.- **Data Entry:** Accurately input information into databases and spreadsheets to assist in record-keeping and reporting tasks.- **Scheduling:** Assist in coordinating meetings and appointments, ensuring that all participants are notified and prepared.- **Customer Interaction:** Greet visitors and assist them as needed, representing the company professionally in all interactions.**Required Skills and Expectations:**The candidate should have strong communication and interpersonal skills, as they will interact with clients and team members. Attention to detail is crucial for managing documents and data accurately. Proficiency in Microsoft Office (Word, Excel, and PowerPoint) is essential. The ability to work independently as well as part of a team is expected. A proactive attitude and ability to solve problems quickly will be highly valued in this role. Candidates should be organized and capable of managing multiple tasks efficiently.

We are looking for a motivated and detail-oriented Exports Sales Executive to join our team in Panchkula. The ideal candidate will have 1 to 4 years of experience in sales, particularly in the exports sector, and should have strong communication and interpersonal skills.**Key Responsibilities:**- **Identify Potential Markets:** Research and analyze new international markets for our products to expand business reach.- **Build and Maintain Client Relationships:** Establish strong relationships with customers in foreign markets to ensure repeat business and customer satisfaction.- **Prepare Sales Proposals:** Develop customized sales proposals and presentations that address client needs and showcase our products effectively.- **Coordinate with Logistics:** Work closely with the logistics team to ensure timely delivery of products and resolve any shipping issues.- **Monitor Market Trends:** Keep track of market trends and competitors to identify opportunities and threats in the export business.- **Manage Sales Documentation:** Ensure all sales transactions and documentation comply with international trade regulations and internal policies.**Required Skills and Expectations:**The candidate must possess strong communication skills in English, as well as proficiency in a second language being a plus. Excellent negotiation and interpersonal skills are essential for building client relationships. An understanding of export regulations and logistics processes will be beneficial. Candidates should be results-driven, with the ability to work independently and as part of a team, showing strong organizational skills and attention to detail. A proactive approach to identifying and resolving issues is expected.

Job Title: Customer Relationship Executive (CRE) / Customer Relationship Manager (CRM)We are hiring a Customer Relationship Executive (CRE) / Customer Relationship Manager (CRM) with 1-2 years of experience.Eligibility:Qualification: Any GraduateExperience: 1-2 years in Customer Relationship, Customer Service, or a similar roleExcellent verbal and written communication skillsStrong interpersonal and customer handling abilitiesAbility to build and maintain positive client relationshipsGood problem-solving skills and a customer-centric approach

We are Looking for a Dynamic and Enthusiastic Tele Sales Executive to Join Our Sales Team. the Ideal Candidate Will Be Responsible for Promoting and Selling Our Petrol Pump Software (pps) to Potential Clients Over the Phone. this Role Requires a Combination of Sales Expertise, Product Knowledge, and Exceptional Communication Skills to Generate Leads, Close Deals, and Expand Our Customer Base.

Job Description - Customer Support ExecutiveCompany: Sharas Venture Private Limited (Graciss Menstrual Care)Location: Coimbatore, Tamil NaduDepartment: Customer SupportReports To: Customer Support Manager / Operations ManagerAbout the RoleWe are looking for a customer-focused and enthusiastic Customer Support Executive to deliver exceptional service to our customers across phone, email, WhatsApp, website, and e-commerce platforms. The ideal candidate will handle customer inquiries, resolve complaints, process orders, and ensure a seamless customer experience while maintaining high service standards.Key ResponsibilitiesCustomer SupportRespond to customer inquiries through phone, email, WhatsApp, website chat, and social media.Provide accurate product information and usage guidance.Resolve customer complaints promptly and professionally.Escalate complex issues to the appropriate department.Maintain high customer satisfaction through timely support.Order ManagementProcess customer orders received through the website, WhatsApp, and marketplaces.Track shipments and provide delivery updates.Coordinate with logistics partners for dispatch and delivery.Handle order modifications, cancellations, returns, exchanges, and refunds.E-commerce SupportSupport customers purchasing through Shopify, Amazon, Flipkart, Meesho, and other online platforms.Monitor order status and ensure timely fulfillment.Coordinate with warehouse and dispatch teams to resolve order-related issues.Customer Relationship ManagementMaintain accurate customer records in the CRM system.Follow up with customers to ensure issue resolution.Build long-term customer relationships and encourage repeat purchases.Collect customer feedback and share improvement suggestions with management.Sales SupportAssist customers in selecting suitable products.Promote ongoing offers, subscriptions, and combo packs.Support upselling and cross-selling opportunities.Coordinate with the sales team for bulk and distributor inquiries.Documentation & ReportingMaintain records of customer interactions and complaints.Prepare daily and monthly customer support reports.Track complaint resolution time and customer satisfaction metrics.Ensure all customer information is accurately updated.QualificationsBachelor's Degree in any discipline (BBA, B.Com, BA, B.Sc, BCA, or equivalent).1-3 years of experience in Customer Support, Customer Service, Call Centre, E-commerce Support, or FMCG.Fresh graduates with excellent communication skills may also apply.Required SkillsTechnical SkillsCustomer Relationship Management (CRM)Shopify Order ManagementE-commerce SupportMicrosoft ExcelMicrosoft WordGoogle WorkspaceData Entry & DocumentationWhatsApp BusinessEmail ManagementSoft SkillsExcellent Communication SkillsActive ListeningCustomer-Centric ApproachProblem SolvingComplaint ResolutionPatience & EmpathyTime ManagementMultitaskingAttention to DetailTeamwork & CoordinationKey Performance Indicators (KPIs)Customer Satisfaction (CSAT) ScoreFirst Response Time (FRT)Average Resolution Time (ART)Number of Customer Queries ResolvedOrder Processing AccuracyReturn & Refund Resolution TimeCustomer Retention RatePositive Customer FeedbackCRM Data AccuracyUpselling & Cross-selling PerformanceSalary18,000 - 25,000 per month (Based on experience and qualifications)Employment DetailsEmployment Type: Full-TimeExperience: 1-3 YearsIndustry: FMCG / Manufacturing / Consumer Goods / E-commerceWork Location: Coimbatore, Tamil Nadu

As a Business Development Coordinator, you will play a crucial role in supporting the growth initiatives of our company. You will work closely with the business development team to ensure smooth operations and effective communication. **Key Responsibilities:**- **Market Research:** Conduct research to identify new markets, competitors, and potential clients, helping shape strategies for business growth. - **Lead Generation:** Assist in developing and managing strategies to acquire new leads, ensuring a steady influx of potential clients for the business. - **Client Communication:** Establish and maintain strong relationships with existing and prospective clients through phone calls, emails, and meetings to understand their needs better. - **Proposal Preparation:** Help create detailed business proposals and presentations tailored to client requirements, showcasing our offerings clearly. - **Sales Support:** Work closely with the sales team to track sales progress, manage client accounts, and assist in closing deals, contributing to overall sales efforts. - **Data Management:** Maintain and update client databases, ensuring all information is accurate and accessible for team use.**Required Skills and Expectations:**You should possess at least 1 to 2 years of experience in business development or related fields. Strong communication and interpersonal skills are essential, along with proficiency in using CRM tools and MS Office applications. A proactive attitude and excellent organizational abilities are necessary to manage multiple tasks effectively. You must be detail-oriented and able to work independently as well as part of a team. Adaptability and a willingness to learn will also be important in this dynamic role.

K9HR SOLUTIONS, Jahanvee Patel, HR Manager (+91 93134 24062 hr01@k9hr.com) is looking for Kannada Telecaller in Rajkot, you will be responsible for effectively communicating with customers, promoting services, and providing support. **Key Responsibilities:**- **Customer Outreach:** You will reach out to potential customers to introduce and promote our services, guiding them through the offerings.- **Lead Generation:** Identify and qualify potential leads through calls, effectively discussing their needs and how our services can help meet those needs.- **Customer Support:** Handle inquiries and provide necessary information to customers, ensuring they have a positive experience while interacting with us.- **Database Management:** Maintain and update customer records in the database, ensuring all communications are logged accurately.- **Feedback Collection:** Gather customer feedback and report it to the management team to help improve services and address any concerns.**Required Skills and Expectations:**- **Language Proficiency:** Fluency in Kannada is essential, as you will be communicating with Kannada-speaking customers. Proficiency in English or Hindi is a plus.- **Communication Skills:** Strong verbal communication skills are necessary to clearly convey information and provide assistance to customers.- **Persuasive Abilities:** You should be able to persuade and encourage customers to engage with our services effectively.- **Experience:** A minimum of 1-3 years of experience in telecalling or customer service is required to ensure familiarity with the role's demands.- **Team Player:** Ability to work well in a team environment while meeting individual targets. This role is a full-time office position, and we are looking for an enthusiastic female candidate ready to contribute to our team.

The Service Coordinator manages service tasks, coordinates with technicians and customers, and ensures timely service delivery.Key ResponsibilitiesSchedule and assign service requests to techniciansEnsure timely installation, maintenance, and repair of automotive instrumentsAct as the main point of contact for service-related queriesMaintain accurate records of service activitiesCoordinate with service engineers and field staffProvide job details, materials, and instructionsWork with the inventory team to ensure required parts are in stock

We are looking for a dedicated Office Assistant to support our team in Delhi NCR. This is a full-time position suitable for a motivated individual who has recently completed their 12th grade. **Key Responsibilities:**- **Administrative Support:** Organize and maintain files, documents, and records to ensure easy access to information.- **Communication Handling:** Answer phone calls and respond to emails, helping to ensure that all inquiries are addressed promptly and professionally.- **Data Entry:** Input and update information in databases or spreadsheets, keeping records accurate and up-to-date.- **Office Organization:** Keep the office space tidy and organized, contributing to a productive work environment for everyone.- **Supply Management:** Monitor and order office supplies as needed, ensuring that the team has everything required for smooth operations.- **Scheduling Assistance:** Help in scheduling meetings and appointments, facilitating effective coordination among team members.**Required Skills and Expectations:**The ideal candidate should be a female with a pleasant attitude and good communication skills. Being organized and detail-oriented is essential for managing tasks efficiently. Basic computer skills, including familiarity with word processing and spreadsheet software, are important. A proactive approach to work and the ability to adapt to different tasks as required will be valued. A positive demeanor and willingness to learn will greatly contribute to success in this role.

Assistance in miscellaneous office work.. Maintenance of office files and records manually as well as on computer. Assistance in day to day accounting on Tally, MS excel, MS word, Bank Reconciliation and miscellaneous work