CRM Female Jobs in Sector 63

Job DescriptionPosition: Management Trainee Customer Relationship Management (CRM)Experience: 02 YearsLocation: Noida Sec-63Salary: 12000-16000/monthJob SummaryWe are looking for a Management Trainee Customer Relationship Management to support our customer handling and sales operations. The candidate will be responsible for managing client data, coordinating service calls, following up on sales orders, and assisting in payment recovery. This role is ideal for fresh graduates or candidates with up to 2 years of experience who are eager to build a career in customer relationship management.Key Responsibilities Maintain and update client/customer data accurately in CRM systems Coordinate and schedule service calls with service engineers and customers Follow up with customers on sales orders, dispatch status, and delivery confirmations Regularly communicate with clients for order status, service updates, and feedback Assist in payment follow-ups and recovery, including reminders and coordination with accounts team Handle customer queries, complaints, and service-related issues in a professional manner Prepare basic reports on service calls, orders, and outstanding payments Ensure timely follow-up and proper documentation of all customer interactions Support sales and service teams in daily operational activitiesRequired Skills & Qualifications Graduate in any discipline (BBA / B.Com / B.Sc / BA preferred) 02 years of experience in customer service, sales coordination, or CRM (freshers can apply) Good communication skills (verbal and written) Basic knowledge of MS Excel, Word, and email communication Ability to handle multiple follow-ups and meet deadlines Customer-oriented attitude with problem-solving skills Willingness to learn and grow in customer relationship management Experience working with CRM software

About UsSudo24 Learning Private Limited is a dynamic and fast-growing EdTech companycommitted to transforming education. We offer innovative and impactful educationalproducts that empower learners and educators alike.Position OverviewWe are looking for a motivated and experienced Business Development Executive (BDE)with a background in the EdTech industry. The candidate will play a crucial role in drivingsales, building relationships, and contributing to the companys success.Key Responsibilities1. Sales and Revenue Generation: Drive sales of educational products and achieve monthly/quarterly sales targets. Proactively identify and close new business opportunities.2. Lead Generation and Conversion: Identify potential leads and follow up effectively to convert them into clients. Build and maintain a robust sales pipeline.3. Client Relationship Management: Establish and nurture strong relationships with customers. Handle client inquiries, concerns, and ensure customer satisfaction.4. Market Research: Conduct market analysis to understand customer needs and industry trends. Provide feedback to improve product offerings and sales strategies.5. Reporting and Documentation: Maintain detailed records of sales activities, leads, and follow-ups. Prepare and present regular sales reports to the management.Qualifications and Skills Bachelors degree in Business, Marketing, or a related field. 1-3 years of relevant experience in the EdTech industry (preferred). Proven track record of achieving or exceeding sales targets. Strong communication, negotiation, and interpersonal skills. Self-motivated, result-oriented, and comfortable working independently. Proficiency in CRM tools and MS Office Suite.

Interested candidates are invited to submit their resumes along with a brief cover letter highlighting their relevant experience and skills. We would appreciate it if you could conduct an initial screening to ensure that the candidates meet the specified criteria.

Role Overview:We're on the lookout for enthusiastic Business Development Executives, to join our dynamic in-office team. As a Business Development Executive, you will play a pivotal role in expanding our customer base, forging key relationships, and driving business growth.Key Responsibilities:Execute outbound calls to potential clients, introducing them to our cutting-edge home automation solutions.Build and maintain strong customer relationships by understanding their needs and effectively conveying how our products and services can address those needs.Achieve and exceed sales targets through proactive outreach and effective communication.Collaborate with the sales and marketing teams to identify opportunities and contribute to overall strategy.Keep detailed records of calls and customer interactions in our CRM system.Required Skills:Exceptional communication and interpersonal skills.Strong negotiation and persuasion abilities.Ability to work in a high-energy, target-driven environment.Persistence and resilience in the face of rejection.A passion for technology and the ability to convey technical information in an understandable manner.Bonus Skills:Prior experience in telesales or business development.Familiarity with CRM software.Knowledge of home automation products and services.