Array ( [0] => cold-calling [1] => chennai ) Cold Calling Jobs for Women in Chennai | Female Cold Calling Job Vacancies in Chennai
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Cold Calling Female Jobs in Chennai

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  • 0 - 6 yrs
  • 3.0 Lac/Yr
  • Chennai
Lead Generation Real Estate Sales Inbound Negotiation Skills Inside Sales Cold Calling
JOB DESCRIPTIONPosition: Telecaller - Real EstateLocation:location-Porur ChennaiKey ResponsibilitiesHandle inbound and outbound calls to generate leads for real estate projectsExplain property details, pricing, and offers to prospective customersFollow up with leads and convert inquiries into site visitsSchedule property visits and coordinate with the sales teamMaintain and update customer database in CRMAchieve daily and monthly calling and lead generation targetsHandle customer queries and provide accurate informationMaintain call records and prepare reportsKey SkillsExcellent communication and convincing skillsStrong sales and negotiation abilityBasic understanding of real estate industryGood follow-up and customer handling skillsFamiliarity with CRM tools is an advantageEligibilityBachelor
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  • 1 - 2 yrs
  • 2.5 Lac/Yr
  • Ekkaduthangal Chennai
CRM Lead Generation Inside Sales IT Sales Convincing Power Cold Calling B2B Sales Outbound Sales Target Achievement Client Management Sales
Accomplishes marketing and sales staff objectives by recruiting, selecting, training, and coaching employees. Communicates job expectations by planning, monitoring, and reviewing job contributions. Achieves marketing and sales operational objectives by contributing marketing and sales information. Prepares and completes marketing action plan. Meets marketing and sales financial objectives by forecasting requirements and preparing annual budgets. Determines annual and gross-profit plans by forecasting and developing annual sales quotas for regions. Accomplishes marketing and sales objectives by planning, developing, implementing, and evaluating advertisements. Identifies marketing opportunities by understanding consumer requirements. Improves product marketability and profitability by researching, identifying, and capitalizing on market opportunities. Sustains rapport with key accounts by making periodic visits. Provides information by collecting, analyzing, and summarizing data and trends.
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Female
  • Thiruninravur Chennai
Direct Marketing Marketing Consultant Retail Sales Marketing Communication Direct Sales Corporate Sales Sales Administration Sales Consulting Negotiation Skills Inside Sales Convincing Power Sales Business Development Communication Skills Sales Cold Calling Field Sales Lead Generation
We are looking for a motivated and enthusiastic Sales Executive to join our team in Thiruninravur. This is a full-time position ideal for fresh graduates eager to start their careers in sales.**Key Responsibilities:**- **Generate Leads:** Identify and pursue potential customers through various channels to create a robust sales pipeline.- **Build Relationships:** Develop and maintain strong relationships with clients to understand their needs and provide suitable solutions.- **Present Products:** Demonstrate and present our products to prospective customers clearly and effectively to drive sales.- **Manage Sales Process:** Oversee the sales process from start to finish, ensuring customer satisfaction and addressing any concerns that arise.- **Analyze Market Trends:** Stay updated on market trends and competitor activities to identify opportunities for growth.- **Achieve Sales Targets:** Meet or exceed monthly sales goals by deploying effective sales strategies and tactics.**Required Skills and Expectations:**Candidates should possess excellent communication skills, both verbal and written, to connect effectively with clients. A strong understanding of customer service principles is essential for nurturing client relationships. Basic knowledge of sales techniques and a genuine interest in sales will be advantageous. We expect applicants to be self-motivated, organized, and able to work in a team environment. Proficiency in using computers and software tools for sales tracking will be beneficial. Fresh graduates with degrees such as B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Sc, or B.E are encouraged to apply, with a preference for female candidates.
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Hiring For Sales Executive (Female Only)

Cabt Staffing Solutions Pvt Ltd

  • 0 - 3 yrs
  • 3.0 Lac/Yr
  • Thiruninravur Chennai
Corporate Sales Direct Sales Sales Administration Insurance Sales Field Sales Inside Sales Marketing Communication Convincing Power Cold Calling Marketing Consultant Sales Ability Sales Communication Skills Sales Business Development Sales Consulting Negotiation Skills Direct Marketing
We are looking for a motivated and results-driven Sales Executive to join our team. The candidate will be responsible for identifying potential customers, generating leads, presenting products or services, and closing sales while maintaining strong customer relationships.Key Responsibilities:Identify and generate new business opportunities through calls, meetings, and networking.Contact potential customers to present company products or services.Follow up with prospective clients and convert leads into sales.Maintain good relationships with existing clients and ensure customer satisfaction.Achieve monthly and quarterly sales targets.Prepare sales reports and update customer information in the system.Coordinate with internal teams to ensure smooth delivery of products or services.Attend meetings, sales events, and training programs when required.Required SkillsGood communication and negotiation skillsBasic knowledge of sales and marketing techniquesAbility to build and maintain client relationshipsStrong convincing and presentation skillsTarget-oriented and self-motivatedBasic computer knowledge (MS Office / CRM tools)
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Opening For Inside Sales Executive (Only Females)

Ark Canton Enterprises Private Limited

  • 2 - 6 yrs
  • 4.8 Lac/Yr
  • Chennai
Marketing Problem Solving Inside Sales Lead Generation Cold Calling Negotiation Skills Corporate Sales
key & Responsibilities:1.Generate new sales through calls, emails and follow-ups.2.Contact prospective customers and explain company products/services.3.Understand customer needs and provide suitable solutions4.Achieve monthly sales targets as assigned.5.maintain accurate records of calls, leads, and sales updates.6.Follow up on enquires and convert them into confirmed sales.7. co-ordinate with internal teams for smooth order processing.8.Build and maintain strong relationships with new customers.HR contact number:8925532074
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  • 1 - 3 yrs
  • 3.3 Lac/Yr
  • Kolathur Chennai
Corporate Sales Direct Sales Inside Sales Negotiation Skills Convincing Power Cold Calling B2B Sales Sales Ability BPO Telecaller
The sales executive will play a vital role in promoting and selling human statues, sculptures, and art displays, building meaningful relationships with clients, and driving overall business growth. This role is suited for individuals with a strong passion for sales, communication flair, and a goal-oriented mindset.Key ResponsibilitiesPromote and sell human statues, sculptures, and custom art displays.Identify new markets, generate leads, and pursue client opportunities.Meet clients, understand their requirements, and present suitable solutions.Maintain strong client relationships for repeat and long-term business.Coordinate with the design team to ensure smooth project execution.Prepare sales reports, follow-up logs, and maintain a clean sales pipeline.Achieve monthly and quarterly sales targets.As part of our workplace diversity and team structure, women candidates are strongly encouraged to apply.Qualifications & Requirements:Any degree accepted - Experienced candidates are welcome.Passion for sales and the creative/art industry.Immediate joiners are preferred.Strong communication and interpersonal skills.Goal-driven, confident, and motivated to achieve targets.Benefits & Perks:Competitive salary with performance-based incentives.Career growth and advancement opportunities.Recognition and rewards for top performers.Opportunity to work closely with creative teams and unique artistic products.Training and support for new joiners.
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  • 0 - 2 yrs
  • Female
  • Anna Nagar Chennai
Telecommunication Outbound Calling Cold Calling Communication Skills Lead Generation
Need female Telle caller for finance company with fluency in multiple language- Hindi ,Telugu, Kannada.
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  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Female
  • Chennai
Communication Sales Convincing Power Outbound Sales Cold Calling
We are a direct company looking for female employees. This is a 100% genuine Work From Home job opportunity.Job Description: Tele-sales and Customer Relationship ManagementProcess: Leads Filtering and Sales ClosureKey Features:- Work Mode: Work From Home- Working Hours: Both Part-Time and Full-Time available- Salary: 6,000 to 15,000 per month (depending on interview, your qualifications, and time)- Income: Fixed salary + High Incentives- Fees: No fees, no investment, no hidden chargesWho Can Apply?- Gender: Female candidates only- Age: 18 to 30 years- Experience: Both freshers and experienced candidates can apply- Language: Tamil mandatory, basic understanding of Hindi required- Skills: Excellent communication skills and a gentle approach necessaryJob Responsibilities:- Calling leads- Building good customer relationships and managing data- No high-pressure targets - focus on quality calls
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  • 1 - 7 yrs
  • 3.8 Lac/Yr
  • Chennai
Marketing Outbound Calling Marketing Communication Domestic BPO Cold Calling Voice Process Inside Sales Outbound Sales BPO Sales Inbound Inbound Calls Domestic Calling Inbound Sales Calling Tele Marketing Interpersonal Skills Basic Computer Skills Sales Telesales BPO Tele Sales Communication Skills
Greetings from Probity Consultancy Tele sales executive - Real estate Customer interactions, Customer handling Min.1year sales executives can apply Female candidates requiredSalary - 30k take home ChennaiIf interested kindly contact to the number mentioned
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  • 1 - 2 yrs
  • 1.8 Lac/Yr
  • Korattur Chennai
Communication Telecommunication Negotiation Skills BPO Call Center Cold Calling Tele Marketing Basic Computers Voice Process BPO Sales Telesales Customer Focus
Key Responsibilities:Make outbound calls to potential customers from provided data.Explain company products/services clearly and effectively.Answer customer queries and handle objections.Generate leads and schedule appointments (if required).Follow up with interested customers.Maintain accurate records of calls and customer details.Achieve daily/weekly/monthly targets.Handle inbound calls (if applicable).
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  • 0 - 2 yrs
  • 1.8 Lac/Yr
  • Female
  • Chennai
Direct Sales Corporate Sales Marketing Communication Direct Marketing Sales Administration Negotiation Skills Convincing Power Inside Sales B2B Sales Cold Calling Sales Ability
A Coworking Space Sales Executive drives membership/lease sales by generating leads (cold calls, networking), conducting tours, negotiating deals, and closing, while also supporting community through events, managing CRM, and collaborating with marketing for occupancy growth, focusing on client satisfaction, retention, and achieving targets. Key duties include pipeline management, client relationship building, event coordination, and leveraging software/CRM tools. Key ResponsibilitiesLead Generation & Sales: Proactively find new clients (startups, corporates) via cold outreach, networking, and marketing leads; conduct space tours and present solutions.Client Management: Build strong client relationships, manage the entire sales cycle (from inquiry to contract signing), negotiate terms, and provide post-sales support.Community & Events: Plan and execute events (workshops, networking) to foster community and attract members; act as a liaison for third-party event hosts.Marketing & Promotion: Support marketing efforts, manage social media/email campaigns, and promote the space's unique offerings.Operations & Reporting: Use CRM/sales software, maintain accurate records, track sales performance, and provide reports to management. Essential Skills & Qualifications Sales Acumen: Negotiation, closing skills, pipeline management, target achievement.Communication: Excellent interpersonal, presentation, and relationship-building skills.Tech Savvy: Proficiency with CRM (Salesforce, HubSpot) and space management software.Community Focus: Ability to create a welcoming atmosphere and support member engagement.Market Knowledge: Understanding of commercial real estate, competitor offerings, and local business trends.
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  • 2 - 4 yrs
  • 3.3 Lac/Yr
  • Aminjikarai Chennai
Microsoft Excel Outbound Calling Negotiation Skills Convincing Power Cold Calling Telemarketing Tele Marketing Telesales Tele Sales
Job DescriptionDonracks is looking for a dynamic and result-oriented Tele Marketing Executive to support our sales team by generating qualified leads, coordinating with prospects, and strengthening customer relationships through effective telephonic communication.Key ResponsibilitiesMake outbound calls to potential and existing customers to generate sales leadsExplain Donracks products and solutions clearly (warehouse racking, storage systems, etc.)Follow up on enquiries received through Justdial, website, exhibitions, and marketing campaignsQualify leads and assign the same the sales teamMaintain accurate call records and customer details in CRM / ExcelRegular follow-ups to convert enquiries into ordersCoordinate with sales, marketing teams when requiredRequired Skills & QualificationsGraduate / Diploma (any stream)Good communication skills in English and regional languageBasic computer knowledge (MS Excel, CRM tools preferred)Ability to convince and handle customer objections professionallyTarget-driven and disciplined approachExperience in B2B telemarketing or industrial sales is an added advantagePreferred Candidate ProfileExperience in manufacturing, industrial products, or B2B telecallingStrong follow-up skills and customer-handling abilityEnergetic, confident, and self-motivatedWork Time from : 9.00 Am to 5.30 PMLocation: ChennaiImmediate Joiners preferredInterested candidates can share your resume to executiveassistant@donracks.comJob Type: Full-timeBenefits:Health insuranceProvident FundWork Location: In person
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  • 1 - 3 yrs
  • 2.0 Lac/Yr
  • Anna Nagar Chennai
Tele Caller Cold Calling Tele Sales
Location: Chennai & Coimbatore, Tamil NaduJob Type: Full-Time - WFOSalary: 12000 16000 Depends on experience and skillsExperience: 2+ yearsAbout Us:THE ROYAL LANDS AND NEST CO-OPERATIVE HOUSING SOCIETY LTD., our society was formed with the primary object of promoting satellite towns or Maha Nagars in Tamil Nadu, Andhra Pradesh, Karnataka, Kerala and Puducherry (U.T.) i.e. in entire South India.The Cooperative Housing Societies played a vital and leading role in developing many prestigious residential zones all over the country. We are committed to delivering exceptional customer service and providing clients with seamless real estate experiences. We are looking for dynamic, enthusiastic, and result-driven Tele callers to join our team.Job Summary:As a Tele caller, you will play a key role in engaging with potential clients, providing them with information about our properties, answering their queries, and helping them to move forward. Your goal will be to generate qualified leads and schedule appointments for site visits.Key Responsibilities: Lead Generation: Initiate outbound calls to potential customers from provided leads or databases, introduce them to real estate offerings, and gauge their interest. Customer Interaction: Provide detailed information about properties, including features, pricing, availability, and benefits to potential buyers/renters. Lead Qualification: Understand customer needs, preferences, and budgets to qualify leads and direct them to appropriate property options. Appointment Scheduling: Schedule site visits, meetings, or calls with the sales team for qualified leads. Follow-Up: Consistently follow up with prospects who have shown interest in properties, track their status, and assist in the sales process as needed. Maintain Database: Update customer information and lead status in CRM or other company systems. Sales Support: Provide necessary support to the sales team by generating leads, answering queries, and facilitating conversions. Customer Service: Address client queries and concerns professionally, ensuring satisfaction and building positive relationships.Skills and Qualifications: Communication Skills: Excellent verbal communication skills, with a clear, confident phone demeanor and convincing skills. Experience: Previous experience in tele calling, telemarketing, or customer service is an advantage (especially in real estate). Sales-Oriented: Ability to handle objections, qualify leads, and work towards achieving targets. Multitasking Ability: Ability to manage multiple calls, schedule appointments, and maintain customer data efficiently. Tech-Savvy: Comfortable using CRM software, Microsoft Office, and other tools to track and manage leads. Problem-Solving: Ability to think on your feet and address client concerns effectively. Language Proficiency: Fluency in Tamil & English. Other language is an added advantage.Additional Information: Working days: Monday to Sunday Rotational Weekly off Location: Anna Nagar, Chennai & Puliakulam, Coimbatore. Incentive Plan: Opportunity for performance-based incentives on lead generation and conversion targets.How to Apply:Interested candidates can send their resumes to divya.royalhousingsociety@gmail.com.
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Telesales Executive (only Females)

SpaceZone India Pvt Ltd

  • 1 - 2 yrs
  • 2.5 Lac/Yr
  • Chennai
Marketing Marketing Communication Online Sales Interpersonal Skills Inbound Negotiation Skills Cold Calling BPO Non Voice BPO Sales
Are you a people person with a flair for communication and persuasion?Join SpaceZone India as a Tele Sales Executive and be the voice that connects curious learners to the exciting world of space science and technology! Location: Thaiyur, Chennai Employment: Full-Time Your Mission: Engage with leads from social media and introduce them to our educational offerings. Understand customer needs, resolve queries, and ensure a smooth enrollment journey. Hit daily/monthly targets and grow with a fast-paced, futuristic team. Who Can Apply? Freshers or professionals (02 years experience) in telesales or customer service Excellent communication in English, Tamil, and/or Hindi Tech-friendly with basic MS Office skills Self-motivated and target-driven Why SpaceZone? Be a part of Indias leading space education company Competitive pay + performance incentives On-the-job training and exciting career growth
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  • 0 - 3 yrs
  • 2.5 Lac/Yr
  • Female
  • Chennai
Marketing Communication Phone Banking Telemarketing Tele Marketing Telesales Tele Sales Cold Calling Convincing Power Negotiation Skills Voice Process
We are looking for a motivated and confident Telecaller to handle inbound and outbound calls, generate leads, and support the sales team in converting prospects into customers in the real estate sector.Key Responsibilities:Make outbound calls to potential clients and explain property offerings.Handle inbound queries regarding real estate projects.Generate leads and maintain client databases.Follow up with leads to ensure successful closure.Schedule meetings and site visits for the sales team.Interested candidates contactName : Rekha HRPhone : 9342166357
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  • 1 - 3 yrs
  • 1.8 Lac/Yr
  • Chennai
Cold Calling Microsoft Excel Marketing Communication
Should have working experience in India Mart and Just dial.
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  • 0 - 2 yrs
  • Kolathur Chennai
Good Communication MS-excel Marketing Sales Telecommunication Voice Process Basic Computers Cold Calling Telesales
We are looking for a Telecalling Executive to join our team and be responsible for handling sales calls, conducting market research, and promoting our products or services over the phone. The ideal candidate should have excellent communication skills, be proficient in MS Excel, and have experience in marketing and sales. Responsibilities:- Conduct cold calling to potential customers to promote our products or services- Answer incoming calls and respond to customer inquiries- Maintain and update customer databases- Conduct market research to identify potential sales
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  • 1 - 3 yrs
  • Chennai
Good Communication Skills Hindi BPO Outbound Calling Lead Generation Outbound Sales Cold Calling
Job DescriptionJob Title : Telesales & Customer Service ExecutiveLocation : Chennai, INWe are seeking a motivated and customer-oriented Telesales and Customer Service Executive to join our team. The ideal candidate will be responsible for making outbound sales calls, handling inbound customer queries, promoting products or services, and ensuring a high level of customer satisfaction.Key Responsibilities:Telesales: Make outbound calls to prospective and existing customers. Promote products or services and explain features and benefits. Follow up on leads and close sales to meet or exceed targets. Maintain detailed records of calls, sales, and customer interactions in the CRM system. Upsell and cross-sell company products and services.Customer Service: Answer inbound calls, emails, and chat queries from customers. Resolve customer issues promptly and professionally. Provide accurate information regarding products, pricing, and availability. Handle complaints and escalate complex issues to the appropriate department. Ensure a high level of customer satisfaction through quality service.Required Skills and Qualifications: Proven experience in telesales, customer service, or a similar role. Excellent verbal and written communication skills. Strong interpersonal and negotiation skills. Customer-focused with a positive attitude. Ability to multitask and work under pressure. Proficiency in CRM systems and Microsoft Office is a plus. SkillsAddition PayoutsNAOther SkillsPerks
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  • 0 - 3 yrs
  • 2.0 Lac/Yr
  • Female
  • Sholinganallur Chennai
Microsoft Excel Motivating Skill Marketing Communication Outbound Calling Presentation Skills Negotiation Skills Convincing Power Cold Calling English Tours Travel Travel Arrangements Travel Sales Travel Booking Tour Coordinator
Job Openings for 3 Tele Caller Jobs for Freshers in Sholinganallur, Chennai, having Educational qualification of : Secondary School with Good knowledge in Microsoft Excel, Motivating Skill, Marketing Communication, Outbound Calling, Presentation Skills, Negotiation Skills, Convincing Power, Cold Calling, English, Tours Travel, Travel Arrangements, Travel Sales, Travel Booking, Tour Coordinator etc.
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  • 1 - 2 yrs
  • 2.5 Lac/Yr
  • Chennai
Strategic Communication Lead Generation Negotiation Skills Inside Sales Corporate Business Development Revenue Generation Cold Calling Presentation Skills Direct Sales
Are you passionate about sales and business development? Do you have a knack for lead generation and cold calling? If so, we have the perfect opportunity for you! Join our team as a Business Development Executive and take your career to the next level. This is a full-time OnSite position where you will have the chance to showcase your negotiation skills and contribute to the growth of the company.Roles & Responsibilities:Identify new business opportunities through various channels.Conduct market research to identify potential clients.Generate leads and cold call prospective customers.Build and maintain strong relationships with clients.Develop and implement sales strategies to achieve targets.Negotiate and close deals to meet revenue objectives.Collaborate with the marketing team to create engaging campaigns.Provide excellent customer service to ensure client satisfaction.Required Skills & Qualifications:Proven experience in sales and business development.Strong skills in lead generation and cold calling.Excellent negotiation skills to close deals effectively.Prior experience as a Business Development Executive is a plus.Ability to work well in a team and independently.Effective communication and interpersonal skills.Goal-oriented mindset with a focus on results.
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  • 0 - 2 yrs
  • 2.3 Lac/Yr
  • Female
  • Ekkaduthangal Chennai
CRM Lead Generation Inside Sales IT Sales Cold Calling B2B Sales Outbound Sales Client Management Proficiency in English Convincing Power Target Achievement Sales
New clients onboarding Retain & Grow Existing Business Identify Business Opportunities Negotiate and Close Business Deals Pitch participation and presentation skills Innovative Business solutions
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  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Female
  • Thiruninravur Chennai
Customer Relationship Customer Care Customer Service Customer Support Domestic BPO Customer Handling Good Communication Skills Chat Support Cold Calling Telephone Handling Inbound Calls
We are looking for a Customer Support Executive in Thiruninravur who can help us provide excellent service to our customers. This role is a full-time position suitable for candidates with 0 to 2 years of experience.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle phone calls, emails, and chat messages from customers, ensuring timely and accurate responses to their questions or concerns.- **Provide Product Information:** Educate customers about our products and services, assisting them in making informed decisions.- **Resolve Customer Issues:** Address and troubleshoot customer complaints swiftly and professionally, ensuring customer satisfaction throughout the process.- **Maintain Records:** Keep detailed records of customer interactions and transactions for follow-up and to assist in performance measurement.- **Collaborate with Teams:** Work closely with various departments, including sales and technical support, to ensure a holistic approach to customer care.**Required Skills and Expectations:**Candidates should possess strong communication skills, both verbal and written, to effectively interact with customers. A working knowledge of computers and familiarity with customer support software will be advantageous. Attention to detail is essential for accurately documenting customer interactions. The ideal candidate should demonstrate patience, empathy, and problem-solving skills when handling customer complaints. A professional attitude and the ability to work well in a team environment are also crucial. This position is open to females only, and we welcome graduates from diverse educational backgrounds.
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Female
  • Thiruninravur Chennai
Microsoft Excel Strategic Communication Leadership Direct Sales Lead Generation Presentation Skills Negotiation Skills Inside Sales Revenue Generation Negotiation Corporate Business Development Product Promotion Cold Calling
We are looking for a dynamic Business Development Executive to join our team in Thiruninravur. In this full-time role, you will play a crucial part in expanding our business and connecting with clients. The ideal candidate is a motivated individual who is eager to learn and grow in a professional environment.**Key Responsibilities:**- **Identify New Business Opportunities:** Research and analyze market trends to find potential clients and understand their needs. This will help in proposing tailored solutions.- **Build and Maintain Relationships:** Establish and nurture relationships with clients through consistent communication. Building trust is essential to encourage long-term partnerships.- **Assist in Marketing Strategies:** Work with the marketing team to develop effective strategies that attract new clients. Your insights into customer preferences will contribute to more targeted campaigns.- **Prepare Sales Presentations:** Create and present engaging presentations to potential clients, showcasing the benefits of our products or services and addressing their specific challenges.- **Track Sales Performance:** Monitor and report on sales activities and results. This includes updating databases and analyzing progress toward targets to make informed decisions.**Required Skills and Expectations:**Candidates should have strong interpersonal skills to communicate effectively with clients. A basic understanding of sales principles and marketing strategies is essential. Good organizational skills and attention to detail will help in managing multiple projects efficiently. Proficiency in Microsoft Office and familiarity with CRM software are preferred. As a team player, you should be enthusiastic and open to feedback, with a willingness to learn and grow in the role. A relevant educational background in B.C.A, B.B.A, B.Com, B.Sc, B.E, or a professional degree is expected.
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  • 0 - 5 yrs
  • 3.0 Lac/Yr
  • Female
  • Thiruninravur Chennai
Customer Relationship Customer Care Customer Support Customer Service Customer Handling Telephone Handling Good Communication Skills BPO Voice Domestic BPO Chat Support Cold Calling
As a Customer Support Executive, you will play a vital role in ensuring our customers receive top-notch support and assistance. You will be the first point of contact for our clients, helping them with their inquiries and resolving issues efficiently.**Key Responsibilities:**- **Customer Assistance:** Respond to customer queries via phone, email, or chat, providing clear and accurate information about products and services.- **Issue Resolution:** Identify and troubleshoot problems faced by customers, ensuring a quick and effective resolution to enhance their experience.- **Feedback Collection:** Gather customer feedback regarding their experiences, which will help improve service quality and identify areas for improvement.- **Documentation:** Maintain accurate records of customer interactions and transactions to ensure efficient follow-up and compliance.- **Collaboration:** Work closely with other teams to resolve complex customer issues or coordinate service enhancements as needed.**Required Skills and Expectations:**- Strong communication skills are essential for understanding customer needs and conveying information clearly.- A problem-solving mindset to address customer issues effectively and efficiently.- Proficiency in using computer systems and software for logging customer inquiries and managing support requests.- A degree in fields such as B.B.A, B.Com, B.Pharma, B.Sc, or B.E, or relevant professional qualifications indicate a foundational understanding of business practices.- A positive attitude and a strong commitment to customer service, with the ability to work collaboratively in a team environment.- Female candidates are preferred for this position. If you are passionate about helping customers and enjoy working in a dynamic environment, we would love to hear from you!
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