Customer Support Specialist Graduate Fresher Jobs in Delhi Ncr

Top BPO in India is Hiring Hiring for International Voice or International Blended Process Location: Gurgaon VoiceEducation: Grad/UGVersant: Voice 65Experience: 1 year of international contact centre experience CTC: Upto 5.50 LPAMIV: 2500Take Home: 38,061 (Max based on last salary)

The Customer Order Processing and Support Specialist is responsible for confirming customer orders, ensuring accuracy in order details, and coordinating with the logistics team for timely dispatch and tracking. They handle customer queries, providing prompt and effective resolutions to ensure a smooth and satisfactory experience. This role demands strong communication, attention to detail, and a customer-first approach.

NIIT is seeking smart professionals with a great attitude and Excellent communication skills for its Client.JOB LOCATION GURGAONDesignation: Customer Care Specialist (US process)Shift: 5 Pm to 5 Am(Any 9.5 hour shift in the night)Roles and Responsibilities of a Customer Care Specialist- Customer Service through calls- Ensure timely and accurate service delivery at defined productivity levels- Build client & domain knowledge to be able to deliver a resolution on the first conversation- Ensure adherence to Client Service Level Agreements(SLAs) like Customer Satisfaction, Service Level, Handle Time & Customer Effort- Maintain Internal Service Attendance & Accountability policies- Execute issue /query & Client level delivery quality on calls- Adhere to Customer resolution and ensure proper documentation &follow-up- Identify, share and support operational improvementsEligibility:- Graduates in B.Com, B.A, BCA, BBA, BHM, BSc & BSc IT (Except Stats, Math's Hons & Eco Hons)- B.Tech. with min 6 months of experience is required in BPO/KPO- Reg MBA with min 6 months of experience is required in BPO/KPO- Undergraduates/ pusuing graduation are not eligible- Candidates who are currently located in Delhi NCR/Gurgaon are eligibleRequired Experience- Freshers- Experienced- 0-28 months- Excellent communication skills- Should be flexible to work in rotational shifts- Proficient in computer usage and Basic knowledge of MSOfficeWe Offer You- Salary range- 3.08 LPA to 3.50 LPA (0-29 months experience)- Defined career roadmap which offers growth opportunities- Performance-based incentive program (Depends on Process/Client Alignment )- Investment in talent development and skills enhancement- Work-life balance with a 5-day workweek- Collaborative environment with with best-in-class professionalsWF0

URGENT REQUREMENTJob Profile- Customer support for Domestic processLocation- GurgaonSalary- Upto 25 CTCQualification- Graduation, Under GraduateLanguage - Kannada, Tamil, Gujrati Shift- 6 days workingExperience - Fresher, Experience both can considerNote:- Good communication skills required

iENERGIZER Hiring For Premium Process.To provide a seamless experience addressing customer's questions or issues over the phone and to efficiently fulfill all the assigned job responsibilities as per the prerequisites.Minimum Qualification Criteria:-1. Only Graduate Fresher & under graduate with 9 month experience.2. fresher and experience can apply.3. Agent should be flexible to work in 24/7 Environment.Desirable qualifications:1. Excellent Communication skills (Written/Verbal) is the foremost priority.2. Good customer service skills & should display good analytical abilities3. Prior experience in BPO voice process is a must.4. Comfortable with 24x7 shift.Job Responsibilities:1. Provide splendid customer services to customers in a friendly and courteous manner at all times.2. Have sufficient knowledge about the products and services and respond to all inquiries accordingly.3. Improve the Customers Experience with the Client Services by ensuring that the Customers Issues are attended promptly and all their concerns are resolved immediately.4. Ensure that all the Company Policies and procedures, code of conduct and regulatory guidelines are strictly complied to while servicing the customers.5. Suggest effective ways through which the Client can promote its products and services and increase customer satisfaction.6. Ensure that customers confidential information is properly protected and only used for official purposes.Location : NoidaSalary : 15k to 50k CTC.For more details you can connect on below contact numberContact Person:( Directly share me the cv on whatsapp)timing : 10 am till 8 pm.

This is a Domestic Outbound voice process for the Post of Customer Care Officer New joiners are expected to make a call to potential customer and will brief about the product. Resolve them in a timely and efficient manner. Excellent communication skills. Should be presentable. Be Proactive Good convincing skills. Employee interactionExperience Required: Both Fresher and Experienced are welcome.

Your job is to sell products from our website chatbot. Solve Costmer queries regarding their product requirements with kindness and in a helpful manner. Interview will be in vedio conference. Apply for this job as soon as you can. We're in need of sales Specialist.