Array ( [0] => customer-support-engineer [1] => mumbai ) Customer Support Engineer Graduate Fresher Jobs in Mumbai
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Customer Support Engineer Graduate Fresher Jobs in Mumbai

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  • 0 - 2 yrs
  • 5.0 Lac/Yr
  • Malad West Mumbai
SLA Timelines IT Support Advance Excel Problem Resolution Basic Knowledge Of SQL L1 Technical Support Engineer L2 Support Engineer Servicenow Jira Freshdesk Zendesk
Customer Support Executive: ( fresher-2 yrs)Job Title: Customer Support ExecutiveExperience Required: Fresher or 1 Year aboveDepartment: IT / Technical SupportEmployment Type: Full-timeJob SummaryWe are seeking an Customer Support Executive with strong problem-solving skills and good communication abilities. The candidate will be responsible for handling technical queries, troubleshooting issues, and supporting users by using data tools such as SQL and Advanced Excel.Key ResponsibilitiesProvide Level 1 / Level 2 IT support to users via call, email, and ticketing systemsTroubleshoot hardware, software, network, and application-related issuesHandle and resolve IT support tickets within SLA timelinesUse basic SQL queries to fetch, verify, and analyze system or user dataCreate and maintain reports using Advanced Excel (Pivot Tables, Lookups, formulas)Assist users with system access, password resets, and application issuesCoordinate with higher-level technical teams for unresolved issuesDocument issues, solutions, and troubleshooting steps clearlyEnsure professional and clear communication with end users in EnglishRequired Skills & QualificationsBasic experience in IT Support / Technical SupportGood English communication skills (spoken & written)Basic knowledge of SQL (SELECT, WHERE, simple JOINs)knowledge of Advanced MS ExcelUnderstanding of Windows OS, basic networking, and applicationsAbility to handle multiple tickets and prioritize tasksCustomer-focused and solution-oriented mindsetPreferred Skills (Optional)Experience with ticketing tools (ServiceNow, Jira, Freshdesk, Zendesk)Knowledge of Active Directory or user access managementBasic understanding of ITIL processesResumes can be shared to mittal@techturmeric.comImmediate joiner n residing in western line will be highly preferred for interview
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Communication Skills Verbal and Written Active Listening Clear and Concise Explanations. Problem-Solving Analytical Thinking Methodical Troubleshooting Logical Reasoning. Customer Service Patience Empathy Professionalism De-escalation Techniques. Time Management Multitasking Prioritization Ticket Management. Technical Aptitude Quick Learning Adaptability to New Technologies Resourcefulness.
We have vacant of 50 infosys service desk engineer Jobs in Bhubaneswar, Chennai, Bangalore, Hyderabad, Visakhapatnam, Kolkata, Mumbai, Delhi, Cuttack, Vijayawada, for Freshers Educational Qualification : B.Com, B.E, B.Tech, Any Master Degree Skill communication, and problem-solving skills. On the technical front, a fundamental understanding of operating systems like Windows, macOS, and various Linux distributions is crucial. They must be proficient in troubleshooting hardware and software issues, including but not limited to, printer connectivity problems, application crashes, and network configuration errors. A solid grasp of networking concepts such as TCP/IP, DNS, and DHCP is essential for diagnosing connectivity issues. They should also be familiar with Active Directory for managing user accounts, permissions, and group policies, and be able to provide support for common business applications like Microsoft 365, including Outlook, Word etc.interview inteview process :-Thank you for your interest in the position at Rightfit Resources.We were impressed by your profile as reviewed by our ATS system, sabkajobs.com, and would like to invite you for a first-round interview.To proceed with scheduling your interview, please follow these two steps:Download the SabkaJobs app: Our interview scheduling and communication will be managed through the SabkaJobs app. Please download it from the Google Play Store using the link below:SabkaJobs Play Store Linkhttps://play.google.com/store/apps/details?id=com.inv.jobtools2025Book Your Interview Slot: Once you have downloaded the app, please log in and navigate to the Interviews section to find available slots for the [Job Title] position and book one that suits your availability.We look forward to speaking with you and learning more about your qualifications.If you have any questions, please do not hesitate to contact us at 9494586090.Sincerely,The Recruitment TeamRightfit Resources9494586090.
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Sales & Service Engineer

Crusaders Technologies India Pvt Ltd

  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Mumbai
Problem Solver Customer Service Mindset Good Communication Skills Smart Presentable Personality Engage With Customer Sales Engineer Service Engineer
We need immediate joiner for our Mumbai location branch for Sales & Services to machines at client location.*Repair and maintenance of machine by replacing the parts or by repairing the parts.*Demonstration and installation of machines to the prospecting and existing clients of the company.*To develop and Manage B2B Customers by getting in touch with officers of Government, Defense, Educational Institutes, Hospitals and Corporate sector alike and take complete charge of all the Marketing and Sales activities in this field*You should be good at developing relationships so that there is long term business association.*Creativity to approach sales and build customer relationships in groundbreaking new ways*Present products or services in your industry that would be beneficial to your client business* Self-driven to be able to find ways and means to get business from the Assigned territory,
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Customer Success Representative

Business Innovation Services

  • 0 - 3 yrs
  • 2.3 Lac/Yr
  • Andheri East Mumbai
Customer Care Representative Technical Support Engineer Voice Process Executive Customer Success
Responsibilities and Duties 1. On-boarding new clients to the platform2. Provide after sales support to clients3. Handle outbound/inbound support callsSkill(s) required1.Good Communication skills2.Building Client Relationship3.English Proficiency (Spoken)4.English Proficiency (Written)
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Service Engineer

Trumark Enterprises

  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Chinchpokli Mumbai
Plant Maintenance PLC Mechanical Maintenance After Sales Service Field Service Equipment Manufacturing Electrical Technician Mechanical Technician Machine Operator Machine Maintenance Machine Setting Customer Service Engineer Fiel
On-Site End-User Support And Customer Support During Field Visits Or Dispatches Should Be Able To Manage All On Site Installation, Repair, Maintenance And Test Tasks Diagnosing Errors Or Technical Problems And Determining Proper Solutions Need To Carry Out Regular Repairs, Maintain Equipment, And Demonstrate To Clients How To Use Products/Equipment And Also Need To Have Excellent Communication Skills
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