Array ( [0] => customer-support-engineer [1] => mumbai ) Customer Support Engineer Graduate Jobs in Mumbai
16

Customer Support Engineer Graduate Jobs in Mumbai

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Customer Support Executive/ IT Support

Tech Turmeric IT Services

  • 0 - 2 yrs
  • 5.0 Lac/Yr
  • Malad West Mumbai
SLA Timelines IT Support Advance Excel Problem Resolution Basic Knowledge Of SQL L1 Technical Support Engineer L2 Support Engineer Servicenow Jira Freshdesk Zendesk
Customer Support Executive: ( fresher-2 yrs)Job Title: Customer Support ExecutiveExperience Required: Fresher or 1 Year aboveDepartment: IT / Technical SupportEmployment Type: Full-timeJob SummaryWe are seeking an Customer Support Executive with strong problem-solving skills and good communication abilities. The candidate will be responsible for handling technical queries, troubleshooting issues, and supporting users by using data tools such as SQL and Advanced Excel.Key ResponsibilitiesProvide Level 1 / Level 2 IT support to users via call, email, and ticketing systemsTroubleshoot hardware, software, network, and application-related issuesHandle and resolve IT support tickets within SLA timelinesUse basic SQL queries to fetch, verify, and analyze system or user dataCreate and maintain reports using Advanced Excel (Pivot Tables, Lookups, formulas)Assist users with system access, password resets, and application issuesCoordinate with higher-level technical teams for unresolved issuesDocument issues, solutions, and troubleshooting steps clearlyEnsure professional and clear communication with end users in EnglishRequired Skills & QualificationsBasic experience in IT Support / Technical SupportGood English communication skills (spoken & written)Basic knowledge of SQL (SELECT, WHERE, simple JOINs)knowledge of Advanced MS ExcelUnderstanding of Windows OS, basic networking, and applicationsAbility to handle multiple tickets and prioritize tasksCustomer-focused and solution-oriented mindsetPreferred Skills (Optional)Experience with ticketing tools (ServiceNow, Jira, Freshdesk, Zendesk)Knowledge of Active Directory or user access managementBasic understanding of ITIL processesResumes can be shared to mittal@techturmeric.comImmediate joiner n residing in western line will be highly preferred for interview
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Customer Support Engineer

Global One Technologies Pvt. Ltd

  • 2 - 3 yrs
  • 3.3 Lac/Yr
  • 121963
Video Conferencing Hardware Installation Computer Networking Customer Support Video Conference Embedded Linux
As a Customer Support Engineer, you will be responsible for providing technical support to customers for video conferencing hardware installation, computer networking, and embedded Linux systems. Your key responsibilities will include troubleshooting customer issues, performing hardware installations, and providing excellent customer support via phone, email, or in person.You should possess strong skills in video conferencing hardware installation, computer networking, and embedded Linux systems. The ideal candidate must have a minimum of 2-3 years of experience in a similar role and hold a graduate degree. You should be able to work well under pressure, have excellent communication skills, and be able to effectively troubleshoot and resolve technical issues for customers. The ability to work independently and manage your time efficiently is essential for success in this role. This is a full-time position located in Vikhroli West, Mumbai, with the requirement to work from the office.
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Technical Support Executive (l1 / l2)

Arck IT Services Pvt Ltd

Technical Support Associate Technical Support Executive IT Support Executive IT Support IT Technical Support Engineer Troubleshooting Skills L1 Technical Support Engineer L2 Technical Support Engineer Networking Customer Support Good Communication Skills Ticketing Executive Hardware Troubleshooting
Job Title: Technical Support Associate L1 / L2Location: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai (Office-based / Remote)Experience: 13 years (Freshers with tech background can apply)Salary: 20,000 35,000/month + Shift AllowanceShift: Rotational / Night (US, UK processes)Responsibilities:Respond to product or service issues via phone/email/chat.Troubleshoot Level 1 issues (login, access, connectivity, settings).Document tickets and escalate complex cases.Ensure resolution within SLAs.Requirements:Strong English communication.Basic understanding of networking, SaaS tools, CRM systems.Knowledge of Zendesk, Freshdesk, or Jira is a plus.Willingness to work night shifts.Perks:Internet reimbursement (for remote).Shift allowance + performance bonus.Certification opportunities (ITIL, etc.). Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.
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Service Desk Engineer Jobs For Freshers - Hyderabad/Vijayawada

Rightfit Resources OPC Pvt. Ltd.

Communication Skills Verbal and Written Active Listening Clear and Concise Explanations. Problem-Solving Analytical Thinking Methodical Troubleshooting Logical Reasoning. Customer Service Patience Empathy Professionalism De-escalation Techniques. Time Management Multitasking Prioritization Ticket Management. Technical Aptitude Quick Learning Adaptability to New Technologies Resourcefulness.
We have vacant of 50 infosys service desk engineer Jobs in Bhubaneswar, Chennai, Bangalore, Hyderabad, Visakhapatnam, Kolkata, Mumbai, Delhi, Cuttack, Vijayawada, for Freshers Educational Qualification : B.Com, B.E, B.Tech, Any Master Degree Skill communication, and problem-solving skills. On the technical front, a fundamental understanding of operating systems like Windows, macOS, and various Linux distributions is crucial. They must be proficient in troubleshooting hardware and software issues, including but not limited to, printer connectivity problems, application crashes, and network configuration errors. A solid grasp of networking concepts such as TCP/IP, DNS, and DHCP is essential for diagnosing connectivity issues. They should also be familiar with Active Directory for managing user accounts, permissions, and group policies, and be able to provide support for common business applications like Microsoft 365, including Outlook, Word etc.interview inteview process :-Thank you for your interest in the position at Rightfit Resources.We were impressed by your profile as reviewed by our ATS system, sabkajobs.com, and would like to invite you for a first-round interview.To proceed with scheduling your interview, please follow these two steps:Download the SabkaJobs app: Our interview scheduling and communication will be managed through the SabkaJobs app. Please download it from the Google Play Store using the link below:SabkaJobs Play Store Linkhttps://play.google.com/store/apps/details?id=com.inv.jobtools2025Book Your Interview Slot: Once you have downloaded the app, please log in and navigate to the Interviews section to find available slots for the [Job Title] position and book one that suits your availability.We look forward to speaking with you and learning more about your qualifications.If you have any questions, please do not hesitate to contact us at 9494586090.Sincerely,The Recruitment TeamRightfit Resources9494586090.
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Jobs by Related Category

Hiring For BMS Service Engineer

JOB24by7 Recruitment Consultancy Services

  • 8 - 12 yrs
  • 15.0 Lac/Yr
  • Mumbai
Service Engineer BMS operations maintenance Building Management System Management Skills Performance Management System team management teamwork leadership Technical Skills equipment maintenance Compliance SLA Customer Management Customer Service Client Management relationship management Troubleshooting Skills Problem Solving Records Management Budgeting invoicing Time Management
BMS Service Manager is responsible for overseeing the operation, maintenance, and optimization of building management systems, which control and monitor various aspects of building. The role is important for ensuring the smooth functioning of a building's systems and providing service and Operation support. Responsibilities: Manage and supervise a team of service engineers and technicians who perform maintenance and service tasks on BMS equipments. Ensure the availability of spare parts and resources necessary to perform repairs and maintenance activity for complete cycle. Set objectives, monitor team performance, and ensure work is completed on time and to required standards. Oversee the delivery of preventative and corrective maintenance services for BMS systems. Ensure compliance with Service Level Agreements (SLAs) and contractual commitments with clients. Coordinate and schedule routine maintenance checks and emergency repairs for BMS-related systems. Serve as the primary point of contact for clients regarding BMS service-related inquiries and issues. Build and maintain strong relationships with clients by providing exceptional customer service and addressing concerns proactively. Conduct regular client meetings and reviews to ensure satisfaction with the service provided. Support clients in upgrading their BMS systems with new technologies or integrating Provide high-level technical support for service-related issues, troubleshooting complex problems that may arise within BMS systems. Ensure that all BMS systems and operations comply with safety regulations, building codes, and industry standards. Maintain accurate records of maintenance activities, service reports, and equipment performance. Generate regular reports for clients and management on system status, service outcomes, and energy usage. Track and report on budgetary performance, costs, and resource allocation, invoicing and AR collection from time to time.
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Hiring For Technical Sales Engineer

HYBON Elevators

Committed to Excellence Innovation and Superior Customer Service. Our Dynamic Team Works On State‐of‐the-art Elevator Technologies Serving Both Commercial and Residential Sectors. AS We Expand Our Operations We Are Looking For Passionate Professionals to Join US in Key Roles. ________________________________________ Position 1: Branch Manager Key Responsibilities: &bul
Sales EngineerKey Responsibilities: Develop and maintain strong relationships with clients, understanding their needs and offering tailored solutions. Present product features, technical details, and benefits to prospective customers. Collaborate with the engineering team to provide technical support and resolve client queries. Identify new business opportunities and generate leads to meet sales targets. Prepare and deliver technical presentations and proposals.Qualifications: Bachelors degree in Engineering (Mechanical, Electrical, or related discipline). Prior experience in technical sales, preferably within the elevator, building services, or similar industries. Strong technical acumen with the ability to understand and explain complex systems.
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Walk-in For Customer Relationship Executive (1-4 Years)

Technowin Solutions Private Limited

  • 1 - 4 yrs
  • 2.5 Lac/Yr
  • Mumbai
Tally ERP Tally Support Engineer
Job descriptionAny Bachelor's degreeWe prefer candidates with Tally and MS Office knowledgeMust have basic accounting knowledgeWhy you should join team Technowin:Are you someone looking to grow in your career exponentiallyA Customer Success Executive has great career growth as well as salary growth opportunities at Technowin.We are an ethical, fast-paced expanding company with a supportive environment.We ensure your work success through our timely training, feedback and appraisals.About this Position:Interact with customers (Accountant CA) on a daily basis to understand, identify and solve their Tally related problems.Use communication skills to provide skillful Tally software training and implementation.Provide customer support through telephonic communication, remote access as well as on-site support.Great opportunity to interact with accountants, IT persons and also business owners to learn valuable things
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Service Engineer (Mechanical/Electrical) -Jaipur,Mumbai. Hyderabad & Chennai

Capital Placement Services

Service Engineer Mechanical Electrical Maintenance & Repair Quality Assurance Documentation Customer Support Installation Troubleshoot Walk in
Job Profile: Service Engineer (Mechanical/Electrical)Job Location:'s - Mumbai, Goa, Ahmedabad, Bangalore, Chennai, Hyderabad,Kochi, Coimbatore, NCR, Udaipur, JaipurJob Description:Position Overview: We are seeking a dedicated and skilled Service Engineerto join our dynamic team. As a Service Engineer, you will be responsible forproviding technical support and services related to both mechanical andelectrical systems, ensuring the smooth operation and maintenance of ourproducts and services across multiple locations.Key Responsibilities:.Maintenance and Repair:- Perform routine maintenance, inspections, and repairs on mechanical and electrical equipment and systems.- Diagnose and troubleshoot technical issues and provide timely solutions.Installation and Commissioning:- Install and commission new equipment and systems as required.- Ensure that installations adhere to safety and quality standards..Customer Support:- Provide excellent customer support by addressing inquiries, concerns, and technical issues.- Offer guidance and training to customers on equipment operation and maintenance.1 Documentation:- Maintain accurate records of service activities, including reports, service logs, and documentation of parts used.- Prepare service reports for management and customers..Quality Assurance:- Ensure that all services are performed in compliance with company standards and safety regulations.Salary and Benefits:- Monthly salary of 35,000.- Travel and accommodation allowances for work-related travel.- Health and insurance benefits.- Training and professional development opportunities.
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Software Engineer- Java

Volene Security Solutions Private Limited

Customer Relationship C Language Advanced Java Customer Care Customer Support Customer Management Dot Net Developer Java Developer Walk in
We are looking for a skilled software engineer who, along with our client's excellent software development team, will be responsible for working on projects that are currently being developed on by our client's company. Duties will include but are not limited to developing and directing software system validation and testing methods, as well as directing software programming initiatives. You will also be working closely with clients and cross-functional departments to communicate project statuses and proposals.Software Engineer Responsibilities:Developing and directing software system validation and testing methods.Directing our software programming initiativesOverseeing the development of documentation.Working closely with clients and cross-functional departments to communicate project statuses and proposals.Analyzing data to effectively coordinate the installation of new systems or the modification of existing systems.Managing the software development lifecycle.Monitoring system performance.Communicating key project data to team members and building cohesion among teams.Developing and executing project plans.Applying mathematics and statistics to problem-solving initiatives.Applying best practices and standard operating procedures.Creating innovative solutions to meet our client's companys technical needs.Testing new software and fixing bugs.Shaping the future of our systems.Software Engineer Requirements:A bachelor's degree in computer science, software engineering, or another related field.2 to 7 years of software engineering or software development experience, preferably in a related field.Hands-on programming experience using relevant languages.Experience using relevant tool suites.Strong written and verbal communication and interpersonal skills.Creative problem-solving skills.Experience managing the software development lifecycle.The ability to prioritize activities and deliver projects on time and within budget.
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Hiring For Technical Agents For US Inbound Calls For Work From Home

Freelancer Allen

Technical Support Engineer Good English Communication US Shift Voice Process Inbound Customer Service Technical Agent Work From Home
Hiring For Technical Sales Agents For US Inbound Calls for work from home* Must have Good Communication skills .* Must have a Good Computer , WiFi And a Good Headset .* Upto Rs 45K + Incentives .* Also in need of a Technician .* Work From Home Process.Job Types: Full-time, Regular / PermanentSalary: 25,000.00 - 45,000.00 per monthBenefits:Work from homeSchedule:Monday to FridayNight shiftUS shift
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Sales & Service Engineer

Crusaders Technologies India Pvt Ltd

  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Mumbai
Problem Solver Customer Service Mindset Good Communication Skills Smart Presentable Personality Engage With Customer Sales Engineer Service Engineer
We need immediate joiner for our Mumbai location branch for Sales & Services to machines at client location.*Repair and maintenance of machine by replacing the parts or by repairing the parts.*Demonstration and installation of machines to the prospecting and existing clients of the company.*To develop and Manage B2B Customers by getting in touch with officers of Government, Defense, Educational Institutes, Hospitals and Corporate sector alike and take complete charge of all the Marketing and Sales activities in this field*You should be good at developing relationships so that there is long term business association.*Creativity to approach sales and build customer relationships in groundbreaking new ways*Present products or services in your industry that would be beneficial to your client business* Self-driven to be able to find ways and means to get business from the Assigned territory,
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Customer Service Engineer

sawant process solutions Pvt.Ltd

  • 2 - 5 yrs
  • 2.5 Lac/Yr
  • Beyond Thane Mumbai
After Sales Service Field Service Service Engineer
Sales and Service Executive Role and ResponsibilitiesSales Service Executive Job responsibilities include: Conducting market research to identify selling possibilities and evaluate customer needs Actively seeking out new sales opportunities through cold calling, networking and social media Setting up meetings with potential clients and listening to their wishes and concerns Plan and schedule AMCs in discussion with customer. Follow up on repeat sale.Job briefSales and Service Executive responsibilities include discovering and pursuing new sales prospects, negotiating deals and maintaining customer satisfaction. Candidate should have excellent communication skills and feel comfortable reaching out to potential customers to demonstrate our services and products through email and phone, he would like to meet you.He should meet and surpass business expectations and contribute to our companys rapid and sustainable growth.Responsibilities Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections Collaborate with team members to achieve better results Gather feedback
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Customer Success Representative

Business Innovation Services

  • 0 - 3 yrs
  • 2.3 Lac/Yr
  • Andheri East Mumbai
Customer Care Representative Technical Support Engineer Voice Process Executive Customer Success
Responsibilities and Duties 1. On-boarding new clients to the platform2. Provide after sales support to clients3. Handle outbound/inbound support callsSkill(s) required1.Good Communication skills2.Building Client Relationship3.English Proficiency (Spoken)4.English Proficiency (Written)
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Service Engineer

Trumark Enterprises

  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Chinchpokli Mumbai
Plant Maintenance PLC Mechanical Maintenance After Sales Service Field Service Equipment Manufacturing Electrical Technician Mechanical Technician Machine Operator Machine Maintenance Machine Setting Customer Service Engineer Fiel
On-Site End-User Support And Customer Support During Field Visits Or Dispatches Should Be Able To Manage All On Site Installation, Repair, Maintenance And Test Tasks Diagnosing Errors Or Technical Problems And Determining Proper Solutions Need To Carry Out Regular Repairs, Maintain Equipment, And Demonstrate To Clients How To Use Products/Equipment And Also Need To Have Excellent Communication Skills
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Technical Support Engineer / ERP Functional Consultant

Logic ERP Solutions Pvt. Ltd.

Technical Support Engineer ERP Functional Consultant ERP Consultant Customer Relationship
Excellent communication, interpersonal, organizational, and presentation skills Build customer relationships through troubleshooting Provide client support and technical issue resolution via phone, via online. Take ownership of each customer issue and Work across functions to resolve them Knowledge of Accounts or Tally Software etc will add Advantage
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Customer Engineer

In-time Placement Service

  • 2 - 4 yrs
  • 2.5 Lac/Yr
  • Mumbai
Technical Consultant Technical Support OS Installation Printer Troubleshooting Printer Configuration
1) Address user tickets regarding hardware, software, and networking2) Troubleshooting desktop hardware and software-related issues.3) Installation & configuration of network Printer & Scanner & troubleshoot the issue of the printer.4) Troubleshooting laptop with installation and configuration of the laptop.5) Walk customers through installing applications and computer peripherals6) Follow up with clients to ensure their systems are functional7) Hands-on experience with any types of Windows OS like Windows 10 & troubleshoot the OS issue.8) Ability to perform remote troubleshooting and provide clear instructions9) Working knowledge of office products and computer peripherals, like printers and scanners10) Knowledge of popular operating systems, software applications, and remote connection systems11) Knowledge of network security practices and handle any anti-virus.12) Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals.13) Support using Active Directory to create or delete accounts, password resets, clean up14) Microsoft Active Directory Users and Computers, OU structure understanding15) Good written and verbal communication skills, excellent interpersonal skills.16) Ability to perform operation in domain environment i.e joining of the system in domain 17) Hands-on experience on Windows Server platform support: 2008, 2008R2, 2012, 2012R2, 2016, 201918) Skils of OS installation & any MS-Office, Outlook Configuration, Office 36519) Able to handle issues independently and suggest/implement a services improvement plan.20) Understanding of Drivers/Patches/Tools downloading from OEM website, Backup and Restore knowledge21) Handle customer complaints and resolving issues like no connectivity, slow browsing the internet, mail send and receive problem22) Hands-on experience on Servers physically.23) Able to communicate with vendor, customer & users as well.24) Good communication (both verbal and written) skills.
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Apply to 16 Customer Support Engineer Graduate Jobs in Mumbai

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