Array ( [0] => customer-service-representative [1] => medchal ) Customer Service Representative Jobs in Medchal,CSR Job Vacancies in Medchal Telangana
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Customer Service Representative Job Vacancies in Medchal

Customer Support Desktop Support Customer Service Technical Services Customer Relationship Good Communication Outbound Calling Outbound Sales Customer Calling Internal Communication English Language Inbound Voice Process Inbound Process Inbound Voice Process
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.Customer Service Representative Responsibilities:Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments, and complaints.Communicating and coordinating with colleagues as necessary.Providing feedback on the efficiency of the customer service process.Managing a team of junior customer service representatives.Ensure customer satisfaction and provide professional customer support.Customer Service Representative Requirements:High school diploma, general education degree, or equivalent.Ability to stay calm when customers are stressed or upset.Comfortable using computers.Experience working with customer support.
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Customer Success Specialist

Dosti Global Workforce Solutions

  • 0 - 2 yrs
  • 3.5 Lac/Yr
  • Kukatpally Medchal
Customer Relationship Customer Care Representative Customer Relationship Executive Customer Response Executive Customer Support Specialist
About the role: (Customer Success Specialist) Dosti Global Inc. is looking for a Customer Support Specialist for one of our clients, preferably in the oil and gas industry. The Customer Success Specialist is in charge of customer support and data validation within the Animo platform. We are looking for a detail-oriented and organized individual who enjoys helping others and learning.Roles & Responsibilities: Perform extensive data validation/quality assurance analysis within AnimoBuild proactive data validation automation to catch data integrity issuesStrong ability to troubleshoot and resolve data issuesWork closely with the operations team to guarantee proper implementation of tracking and reporting data.Inject and upload new data files into Animo.Provide teams and individual stakeholders with actionable insights based on data to support decision making efforts.Diagnose data-related bugs and ensure they are resolved in a timely mannerSupport the business operation of 24-hour help deskConvey your work and results to a wide variety of internal and external stakeholdersKnowledge, Skills and Abilities:Patience with customersDesire to learn and adapt to changesComfort in a complex data environmentWork independently and with team members to understandPossess knowledge of the English language, grammar, spelling, punctuation, and usage.Possess outstanding communications skills, verbal and written.Possess strong organizational skills, including the ability to handle multiple assignments and tasks while meeting deadlines.Time management and punctuality.Good to Have:Prior industry experience in drilling, completions or well servicesOil and Gas technical training certifications related to drilling, completions or well servicesEligibility :Bachelors or Masters Degree Minimum of 1-3 years of experience as a customer support Specialist or Similar CS roleBenefits: Well-structured processStandard company benefitsAnnual Pay raises and
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Desktop Support Customer Service Representative
Customer Support RepresentativeCompany Overview:We pride ourselves on delivering exceptional customer service to ensure our customers have a seamless experience with our products/services. As we continue to grow, we are seeking a dedicated and motivated Customer Support Representative to join our team.Position Overview:We are looking for a Customer Support Representative to assist our customers with inquiries, concerns, and technical issues. The ideal candidate will be passionate about helping others, possess excellent communication skills, and have a strong attention to detail.Responsibilities:Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.Provide accurate information about our products/services, pricing, and policies.Assist customers with troubleshooting technical issues and escalate complex problems to the appropriate department.Process orders, returns, and exchanges efficiently and accurately.Maintain a high level of customer satisfaction by resolving issues promptly and effectively.Keep detailed records of customer interactions, transactions, comments, and complaints.Collaborate with other team members to improve customer support processes and procedures.Stay up-to-date on product knowledge, industry trends, and company policies.Requirements:Previous experience in customer service or a related field preferred.Excellent communication skills, both written and verbal.Strong problem-solving abilities and attention to detail.Ability to multitask and prioritize in a fast-paced environment.Proficiency in computer skills and familiarity with CRM software.Positive attitude and a passion for helping others.Flexibility to work evenings, weekends, and holidays as needed.High school diploma or equivalent required; additional education or certification in customer service is a plus.
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Communication Customer Service Voice Process
we are looking as Customer Service Representative with one of Client in BPOKey Responsibilities: Handle inbound/outbound customer calls professionally Resolve customer queries and complaints effectively Maintain accurate records of customer interactions Follow communication scripts, guidelines, and policies Achieve daily/weekly call targets and service levelsRequirements: Good communication and interpersonal skills Basic computer knowledge Willingness to work in rotational shifts Freshers and experienced candidates welcomeInterested Candidate can share resume to padma.hr@ravinsol.com
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  • 1 - 2 yrs
  • 2.8 Lac/Yr
  • Madhapur Hyderabad
Customer Service Chat Support International Non Voice BPO Operations Good Communication
Huge Openings for International chat process Only for Experienced candidates in BPO from chat process background only- Good in chat and Excellent communication in English is required - Shift - 24/7Note : Only for malesInterview Time: 10 AM - 3 PM Salary: Up to 24,000/month ( Hike will be provided after 6 months)Location : Techno Task Global Solutions Pvt Ltd, 3rd floor, Trends Metro building, South Indian bank building, Madhapur. Hyderabad. Contact: Lakshman (HR) - 7279925555 (What's app)Interviews can be taken virtually Note : Looking for Immediate joiners
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Hyderabad
Guest Relation Assistant Guest Relation Associate Guest Relation Executive Guest Relation Supervisor Guest Relation Manager Guest Representative Ground Handling Staff Cargo Handling Ground Staff Airport Operation Airport Manager Airport Executive Air Ticketing Executive Air Ticketing Staff Cabin Crew Air Traffic Controller Air Cargo Executive
Job SummaryAn Airline Customer Service Representative is responsible for delivering excellent customer service to passengers throughout their airport journey. The role involves assisting passengers with check-in, boarding, ticketing, baggage issues, and resolving travel-related concerns while ensuring compliance with airline and aviation regulations.Key ResponsibilitiesPassenger ServicesGreet passengers and assist with check-in, boarding pass issuance, and seat assignments.Verify travel documents such as passports, visas, and tickets.Provide accurate information regarding flight schedules, gate numbers, baggage policies, and airport services.Assist passengers with special needs, including elderly travelers, passengers with disabilities, unaccompanied minors, and families with children.Ticketing and ReservationsHandle ticket bookings, cancellations, reissues, upgrades, and refunds as per airline policies.Rebook passengers during flight delays, cancellations, or missed connections.Manage standby lists and seat availability.Boarding and Gate OperationsCoordinate boarding procedures and ensure on-time departures.Make boarding and flight announcements at the gate.Ensure passengers comply with boarding and security requirements.Liaise with cabin crew and ground operations to ensure smooth boarding and deplaning.Baggage ServicesAssist passengers with lost, delayed, or damaged baggage claims.Coordinate with baggage handling teams to trace and resolve baggage issues.Explain baggage allowance policies and excess baggage charges.Customer Issue ResolutionHandle customer complaints professionally and provide appropriate solutions.De-escalate difficult situations and maintain a calm, courteous demeanor.Ensure high levels of customer satisfaction while adhering to airline policies.Safety and ComplianceFollow airport security procedures and aviation regulations.Ensure compliance with safety, immigration, and customs requirements.Report any irregularities, safety concerns, or security issues promptly.Administrative DutiesMaintain accurate passenger records and reports.Use airline reservation and check-in systems efficiently.Coordinate with airport authorities, security staff, and other airline departments.Skills and QualificationsEducational RequirementsHigh school diploma or equivalent (degree or diploma in aviation, travel, or hospitality is an advantage).ExperiencePrevious experience in customer service, hospitality, travel, or airline operations preferred.Freshers may apply for entry-level positions.Key SkillsExcellent verbal and written communication skills.Strong customer service and interpersonal skills.Ability to work under pressure and handle challenging situations.Problem-solving and decision-making abilities.Attention to detail and organizational skills.Computer literacy and familiarity with reservation systems (training provided).Other RequirementsWillingness to work shifts, weekends, and public holidays.Professional appearance and adherence to uniform standards.Ability to stand for long periods and perform multitasking duties.Ability to clear background checks and airport security clearance.Multilingual skills are an added advantage.Work EnvironmentFast-paced airport environment with high passenger interaction.Exposure to irregular schedules and peak travel times.Team-oriented workplace requiring coordination across departments.
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  • 0 - 3 yrs
  • 3.8 Lac/Yr
  • Hyderabad
Customer Relationship Technical Services Customer Support English Language Inbound Process Good Communication Customer Calling Voice Process
Handling customer complaints. Dealing with unhappy customers and handling complaints is an almost inescapable duty of many customer service employees.
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  • 0 - 2 yrs
  • 3.8 Lac/Yr
  • Hyderabad
Customer Service Inbound Process Voice Process Inbound Voice Process English Language
VOICE PROCESS
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  • 0 - 1 yrs
  • 4.5 Lac/Yr
  • Dilsukh Nagar Hyderabad
Customer Support Customer Service Representative Customer Care Customer Relationship Client Relationship Work From Home
This job only for Hyderabad People ,Because for 1st time you most come to our Head office ( AT Dilsukhnagar), for 1hr Training .PART / FULL TIME JOB. Part-time hours: 2- 4 per weekApplication Deadline:30/01/2022Job Types: Full-time, Part-time, FresherSalary: 4,500.00 - 5,000.00 per week
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  • 3 - 5 yrs
  • 13.0 Lac/Yr
  • Hyderabad
Customer Support
We're Hiring: Customer Support Representative (Afternoon Shift) Location: [Hyderabad (Hybrid)] Shift: 1:00 PM 10:00 PM (Cabs Provided) Experience Level: 25 Years Preferred (Entry-Level Welcome)Are you passionate about delivering exceptional end-to-end support in a global SaaS environment? We're looking for dynamic, tech-savvy professionals who can handle complex workflows, resolve issues efficiently, and thrive in high-priority escalation scenarios. What We're Looking For: Strong communication skills No compromise Background in Engineering / BTech / Computer Science Experience in end-to-end support (licensing, application, access issues, etc.) Familiarity with incident/change/problem management (ITIL framework) Experience supporting SAAS platforms (Salesforce, AWS, etc.) Experience with ticketing tools like ServiceNow (ITSM/HR/ITAM preferred) Prior exposure to international voice support (US/UK markets) Ability to create/update Knowledge Base Articles Comfortable handling high-level escalations and agitated users Note: We're NOT considering candidates from pure technical support/helpdesk support roles. Day-to-Day Responsibilities: Triage & troubleshoot issues via phone/ServiceNow Escalate to internal/external teams when needed Guide customers through resolutions and document solutions Contribute to UAT and internal process improvements Help improve self-service content by identifying documentation gaps Preferred Backgrounds: Candidates from companies like Salesforce, AWS, Deloitte with SaaS troubleshooting experience have an edge! Bonus if you know: How cloud computing differs from SaaS How to manage escalations tactfully Workflow troubleshooting from start to resolution Training will be provided.If you're ready to elevate your support career with a product-driven global team we want to hear from you! Apply now or DM me for more details!#CustomerSupport #SaaSSupport #ITIL #ServiceNow #IncidentManagement #SupportJobs #TechCareers #NowHiring #EscalationManagement #VoiceSupport #AfternoonShift
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Professional Communication English Faculty Customer Support Issue Resolution Internal Communication Technical Services Inbound Process
Hiring for International Customer SupportLocations: Bangalore, Hyderabad, ChennaiWe are hiring 10+2 / Graduate Freshers and Experienced Candidates with:Good communication skillsFlexibility to work in US Night ShiftsSalary & Benefits:15,000 20,000 for Freshers (Experienced candidates earn higher)Performance-based IncentivesTransportation (Pickup & Drop)PF & ESIHealth Insurance5 Days Working, 2 Days OffInterview Mode: VirtualInterview Rounds:1. HR Round2. Voice & Accent3. OperationsApply Now:Email: career@novartis.comContact: 9678062419 / 9071861955
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