Customer Support Desktop SupportCustomer ServiceTechnical ServicesCustomer RelationshipGood CommunicationOutbound CallingOutbound SalesCustomer CallingInternal CommunicationEnglish LanguageInbound Voice ProcessInbound ProcessInboundVoice Process
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.Customer Service Representative Responsibilities:Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments, and complaints.Communicating and coordinating with colleagues as necessary.Providing feedback on the efficiency of the customer service process.Managing a team of junior customer service representatives.Ensure customer satisfaction and provide professional customer support.Customer Service Representative Requirements:High school diploma, general education degree, or equivalent.Ability to stay calm when customers are stressed or upset.Comfortable using computers.Experience working with customer support.
Customer Relationship Customer Care RepresentativeCustomer Relationship ExecutiveCustomer Response ExecutiveCustomer Support Specialist
About the role: (Customer Success Specialist) Dosti Global Inc. is looking for a Customer Support Specialist for one of our clients, preferably in the oil and gas industry. The Customer Success Specialist is in charge of customer support and data validation within the Animo platform. We are looking for a detail-oriented and organized individual who enjoys helping others and learning.Roles & Responsibilities: Perform extensive data validation/quality assurance analysis within AnimoBuild proactive data validation automation to catch data integrity issuesStrong ability to troubleshoot and resolve data issuesWork closely with the operations team to guarantee proper implementation of tracking and reporting data.Inject and upload new data files into Animo.Provide teams and individual stakeholders with actionable insights based on data to support decision making efforts.Diagnose data-related bugs and ensure they are resolved in a timely mannerSupport the business operation of 24-hour help deskConvey your work and results to a wide variety of internal and external stakeholdersKnowledge, Skills and Abilities:Patience with customersDesire to learn and adapt to changesComfort in a complex data environmentWork independently and with team members to understandPossess knowledge of the English language, grammar, spelling, punctuation, and usage.Possess outstanding communications skills, verbal and written.Possess strong organizational skills, including the ability to handle multiple assignments and tasks while meeting deadlines.Time management and punctuality.Good to Have:Prior industry experience in drilling, completions or well servicesOil and Gas technical training certifications related to drilling, completions or well servicesEligibility :Bachelors or Masters Degree Minimum of 1-3 years of experience as a customer support Specialist or Similar CS roleBenefits: Well-structured processStandard company benefitsAnnual Pay raises and
Customer Support RepresentativeCompany Overview:We pride ourselves on delivering exceptional customer service to ensure our customers have a seamless experience with our products/services. As we continue to grow, we are seeking a dedicated and motivated Customer Support Representative to join our team.Position Overview:We are looking for a Customer Support Representative to assist our customers with inquiries, concerns, and technical issues. The ideal candidate will be passionate about helping others, possess excellent communication skills, and have a strong attention to detail.Responsibilities:Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.Provide accurate information about our products/services, pricing, and policies.Assist customers with troubleshooting technical issues and escalate complex problems to the appropriate department.Process orders, returns, and exchanges efficiently and accurately.Maintain a high level of customer satisfaction by resolving issues promptly and effectively.Keep detailed records of customer interactions, transactions, comments, and complaints.Collaborate with other team members to improve customer support processes and procedures.Stay up-to-date on product knowledge, industry trends, and company policies.Requirements:Previous experience in customer service or a related field preferred.Excellent communication skills, both written and verbal.Strong problem-solving abilities and attention to detail.Ability to multitask and prioritize in a fast-paced environment.Proficiency in computer skills and familiarity with CRM software.Positive attitude and a passion for helping others.Flexibility to work evenings, weekends, and holidays as needed.High school diploma or equivalent required; additional education or certification in customer service is a plus.
we are looking as Customer Service Representative with one of Client in BPOKey Responsibilities: Handle inbound/outbound customer calls professionally Resolve customer queries and complaints effectively Maintain accurate records of customer interactions Follow communication scripts, guidelines, and policies Achieve daily/weekly call targets and service levelsRequirements: Good communication and interpersonal skills Basic computer knowledge Willingness to work in rotational shifts Freshers and experienced candidates welcomeInterested Candidate can share resume to padma.hr@ravinsol.com
Customer Service Chat SupportInternational Non VoiceBPO OperationsGood Communication
Huge Openings for International chat process Only for Experienced candidates in BPO from chat process background only- Good in chat and Excellent communication in English is required - Shift - 24/7Note : Only for malesInterview Time: 10 AM - 3 PM Salary: Up to 24,000/month ( Hike will be provided after 6 months)Location : Techno Task Global Solutions Pvt Ltd, 3rd floor, Trends Metro building, South Indian bank building, Madhapur. Hyderabad. Contact: Lakshman (HR) - 7279925555 (What's app)Interviews can be taken virtually Note : Looking for Immediate joiners
Dear Sir/Ma'amGreetings,Introduction:Arunodaya Trust has been helping underprivileged families in South India. Our work is to ensure that people in India do not face discrimination, inequality, or poverty on the basis of their gender, caste, physical disabilities, or economic backgrounds. We work with the most vulnerable and marginalized members of our community and society and are focused on changing lives. We also work to ensure women and girls in India have safe violence-free lives with freedom to speak their minds and equal opportunities. Arunodaya Trust has worked relentlessly for the welfare of disadvantaged communities. The Trust has set up health camps in remote areas to grant access to healthcare where it seems a distant dream to even bring basic first aid to the citizens. The Trust has also provided private tutors and teachers to students, who cannot access it otherwise. The empowerment of society as a whole has also been one of the key ideas of the Trust. Numerous people have got the courage to stand up for themselves and look forward to their life with their heads held high with the help of the Trust. During these testing times, Arunodaya Trust has decided to extend a helping hand to all those who are in much more adverse situations. We would like to ask you to give us the opportunity to collaborate with NGO's and help these communities. Any help in kind will be appreciated. Any essential product that your trust can provide will be prodigious to our cause2. Fundraising marketing CSR funds. Fundraising marketing CSR funds: Should be a Graduate with 2 years in marketing and having the good exposure and experience in arranging and collecting the funds to run the orphanage home .Fundraising marketing CSR funds: 15000 -20000If any interested can forward ur latest updated resumes to ur email id or my whats up no by mentioning the post name on the subject line with all correct details and if u r sho
Customer Support Customer Service RepresentativeCustomer CareCustomer RelationshipClient RelationshipWork From Home
This job only for Hyderabad People ,Because for 1st time you most come to our Head office ( AT Dilsukhnagar), for 1hr Training .PART / FULL TIME JOB. Part-time hours: 2- 4 per weekApplication Deadline:30/01/2022Job Types: Full-time, Part-time, FresherSalary: 4,500.00 - 5,000.00 per week
We're Hiring: Customer Support Representative (Afternoon Shift) Location: [Hyderabad (Hybrid)] Shift: 1:00 PM 10:00 PM (Cabs Provided) Experience Level: 25 Years Preferred (Entry-Level Welcome)Are you passionate about delivering exceptional end-to-end support in a global SaaS environment? We're looking for dynamic, tech-savvy professionals who can handle complex workflows, resolve issues efficiently, and thrive in high-priority escalation scenarios. What We're Looking For: Strong communication skills No compromise Background in Engineering / BTech / Computer Science Experience in end-to-end support (licensing, application, access issues, etc.) Familiarity with incident/change/problem management (ITIL framework) Experience supporting SAAS platforms (Salesforce, AWS, etc.) Experience with ticketing tools like ServiceNow (ITSM/HR/ITAM preferred) Prior exposure to international voice support (US/UK markets) Ability to create/update Knowledge Base Articles Comfortable handling high-level escalations and agitated users Note: We're NOT considering candidates from pure technical support/helpdesk support roles. Day-to-Day Responsibilities: Triage & troubleshoot issues via phone/ServiceNow Escalate to internal/external teams when needed Guide customers through resolutions and document solutions Contribute to UAT and internal process improvements Help improve self-service content by identifying documentation gaps Preferred Backgrounds: Candidates from companies like Salesforce, AWS, Deloitte with SaaS troubleshooting experience have an edge! Bonus if you know: How cloud computing differs from SaaS How to manage escalations tactfully Workflow troubleshooting from start to resolution Training will be provided.If you're ready to elevate your support career with a product-driven global team we want to hear from you! Apply now or DM me for more details!#CustomerSupport #SaaSSupport #ITIL #ServiceNow #IncidentManagement #SupportJobs #TechCareers #NowHiring #EscalationManagement #VoiceSupport #AfternoonShift