Array ( [0] => customer-service-representative [1] => medchal ) Customer Service Representative Fresher Jobs in Medchal | Latest Vacancies
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Customer Service Representative Fresher Jobs in Medchal

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Customer Service Representative Jobs For Freshers - Chandigarh/Delhi

Rednetit

Customer Support Desktop Support Customer Service Technical Services Customer Relationship Good Communication Outbound Calling Outbound Sales Customer Calling Internal Communication English Language Inbound Voice Process Inbound Process Inbound Voice Process
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.Customer Service Representative Responsibilities:Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments, and complaints.Communicating and coordinating with colleagues as necessary.Providing feedback on the efficiency of the customer service process.Managing a team of junior customer service representatives.Ensure customer satisfaction and provide professional customer support.Customer Service Representative Requirements:High school diploma, general education degree, or equivalent.Ability to stay calm when customers are stressed or upset.Comfortable using computers.Experience working with customer support.
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Customer Success Specialist

Dosti Global Workforce Solutions

  • 0 - 2 yrs
  • 3.5 Lac/Yr
  • Kukatpally Medchal
Customer Relationship Customer Care Representative Customer Relationship Executive Customer Response Executive Customer Support Specialist
About the role: (Customer Success Specialist) Dosti Global Inc. is looking for a Customer Support Specialist for one of our clients, preferably in the oil and gas industry. The Customer Success Specialist is in charge of customer support and data validation within the Animo platform. We are looking for a detail-oriented and organized individual who enjoys helping others and learning.Roles & Responsibilities: Perform extensive data validation/quality assurance analysis within AnimoBuild proactive data validation automation to catch data integrity issuesStrong ability to troubleshoot and resolve data issuesWork closely with the operations team to guarantee proper implementation of tracking and reporting data.Inject and upload new data files into Animo.Provide teams and individual stakeholders with actionable insights based on data to support decision making efforts.Diagnose data-related bugs and ensure they are resolved in a timely mannerSupport the business operation of 24-hour help deskConvey your work and results to a wide variety of internal and external stakeholdersKnowledge, Skills and Abilities:Patience with customersDesire to learn and adapt to changesComfort in a complex data environmentWork independently and with team members to understandPossess knowledge of the English language, grammar, spelling, punctuation, and usage.Possess outstanding communications skills, verbal and written.Possess strong organizational skills, including the ability to handle multiple assignments and tasks while meeting deadlines.Time management and punctuality.Good to Have:Prior industry experience in drilling, completions or well servicesOil and Gas technical training certifications related to drilling, completions or well servicesEligibility :Bachelors or Masters Degree Minimum of 1-3 years of experience as a customer support Specialist or Similar CS roleBenefits: Well-structured processStandard company benefitsAnnual Pay raises and
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