Customer Service Representative Graduate Jobs in Nagpur

Handle inbound & outbound calls in a professional manner Resolve customer queries, complaints, and requests effectively Provide accurate information about products/services Maintain proper call records and update CRM systems Ensure high levels of customer satisfaction and service quality Follow communication scripts and company guidelines Meet daily/weekly performance targets and KPIs Coordinate with internal teams for issue resolution Maintain confidentiality of customer information Adapt to night shift schedules and work discipline

Serves customers by providing product and service information and resolving product and service problems. Attracts potential customers by answering product and service questions and suggesting information about other products and services.

JD - Sales Business Development ManagerJob DescriptionCiferon is the simplest restaurant POS and management software that works online and offline, integrated with leading platforms which provide easy operations like Billing, Inventory, accounting, Reports, online orders, and many more. Hence, the major part is sales and marketing. So we are looking for a relationship manager who has a major role in the organization for both employee and company growth.Roles & Responsibilities Ability to turn leads into opportunities and sales Sell Ciferon Restaurant Management Software Contact potential customers via phone, email, and face to face Work on KPIs and revenue targets as set by the organization Responsible to be fully aware of Ciferon products and able to demonstrate them Negotiate prices with potential customers and close sales Ensure all administration relating to sales is completed effectively Ability to work under sales and target pressure Forecast monthly, quarterly, and yearly sales Submit daily or weekly reports with activities to seniors Build a strong pipelineExperience Range - 0 to 6 yearsSalary Range- 15K 30KSkills required -IT sales, Software Sales, ERP sales, Field sales, direct sales, New Client Acquisitions, B2B sales, website sales, corporate sales, Lead Generation,Candidate Attribute - Should have Good Communication Skills Candidate must have Laptop & 2-Wheeler Candidate should have good Presentation SkillsContact Person- SonamAddress- Plot 18,19, Near Dainik Bhaskar Office, Untkhana Square, Great Nag Road, Nagpur-440003