Customer Service Representative Graduate Jobs in Mysore

Location
Role
Functional Area
Qualification
Experience
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Hiring Freshers || Customer Service Representative

future role inc

0 - 1 yrs
3.0 Lac/Yr
Gurgaon +2 Hyderabad Bangalore Road, Bangalore Mysore Highway

Customer Relationship Outbound Calling Desktop Support Internal Communication Customer Support Customer Service Voice Process Technical Services Outbound Sales Inbound English Language Inbound Process Inbound Voice Process Customer Calling Good Communication Hindi

A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.The best CSRs are genuinely excited to help customers. Theyre patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they dont have enough information to answer customer questions or resolve complaints.The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.ResponsibilitiesCustomer Service Responsibilities list:Manage large amounts of incoming phone callsGenerate sales leadsIdentify and assess customers needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policiesTake the extra mile to engage customersRequirements and skillsProven customer support experience or experience as a Client Service RepresentativeTrack record of over-achieving quotaStrong phone contact handling skills and active listeningFamiliarity with CRM systems and practicesCustomer orientation and ability to adapt/respond to different types of charactersExcellent communication and presentation skillsAbility to multi-task, prioritize, and manage time effectively

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Customer Support

Not Disclosed

0 - 6 yrs
6.0 Lac/Yr
Mysore

Customer Care Customer Service Operations Customer Care Representative Customer Support Representative Customer Service Advisor

Salary - fresher - 17kmin 1 year- 23kmin 2 year- up to 5.5 LPA Excellent communication skills to attend/resolve client issues on calls/chat/mail. Excellent verbal, written communication, interpretation and active listening skills Problem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficiently Should have good command and Fluency over English, Hindi + Any other regional language will be added advantage. Ability to quickly and efficiently assimilate process knowledge Effective probing & analysing skills and capable of doing a multi-tasking of voice & data entry Should be comfortable working from office. Being proactive and show the utmost respect for customers time Good time management, ensuring all contacts with customers add value Job Location : Mysore Qualification : Must be a B.COM/M.COM (Commerce) Graduate Shift : 8 to 8 rotational shift and week off. notice upto 15 days

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Customer Service Representative Graduate Jobs in Mysore

Hiring Freshers || Customer Service Representative

Customer Support

Apply to 2 Customer Service Representative Graduate Jobs in Mysore