Customer Service Representative Female Graduate Jobs in Mysore

A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.The best CSRs are genuinely excited to help customers. Theyre patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they dont have enough information to answer customer questions or resolve complaints.The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.ResponsibilitiesCustomer Service Responsibilities list:Manage large amounts of incoming phone callsGenerate sales leadsIdentify and assess customers needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policiesTake the extra mile to engage customersRequirements and skillsProven customer support experience or experience as a Client Service RepresentativeTrack record of over-achieving quotaStrong phone contact handling skills and active listeningFamiliarity with CRM systems and practicesCustomer orientation and ability to adapt/respond to different types of charactersExcellent communication and presentation skillsAbility to multi-task, prioritize, and manage time effectively

Roles and Responsibilities1. Managing Inquiries: Handling incoming calls, emails, and chat inquiries from customers regarding internet services.2. Technical Support: Assisting customers with troubleshooting internet connectivity issues, modem/router setup, and other technical problems.3. Billing and Payments: Addressing billing inquiries, processing payments, and resolving any payment-related issues.4. Service Upgrades and Sales: Informing customers about service upgrades, new plans, and promotions, and assisting with plan changes.5. Complaint Resolution: Handling customer complaints, providing solutions, and ensuring customer satisfaction.6. Account Management: Managing customer accounts, updating information, and ensuring data accuracy.7. Feedback Collection: Gathering customer feedback to improve service quality and customer experience.8. Documentation: Maintaining records of customer interactions, transactions, and issues for future reference

The Gateway Institute is seeking passionate Virtual Customer Service Representatives to join their team remotely. As a Virtual Customer Service Representative, you will be the initial point of contact for our clients, ensuring their satisfaction by providing outstanding service and support.RESPONSIBILITIESAnswer phone calls and respond to customer inquiries.Schedule, edit, and cancel appointments as requested by the customer.Escalate customer requests as needed.Educate clients on services to enhance their overall experience.Contribute to the continuous improvement of our services based on client input.QUALIFICATIONSAbility to understand, speak, read, and write in English is required.Experience in client services, customer support, or a related role preferred.Excellent communication and interpersonal skills.Must have a confidential, private location to work remotely with reliable internet access.Ability to thrive in a fast-paced environment and manage multiple priorities.Must be able to work with sensitive information and maintain a high-level of confidentiality.ABOUT USThe Gateway Institutes mission is to assist each client in obtaining a life free from OCD and other anxiety disorders. Our compassionate, responsive and caring team provides expertise and support that will lead you towards the path of freedom and optimal health.The Gateway Institute is an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, gender identity or expression, or other applicable legally protected characteristics.

We have vacant of 2 Customer Service Representative Jobs in Mysore, Karnataka, for Freshers Educational Qualification : Diploma, Professional Degree, Other Bachelor Degree Skill C Language, Microsoft Office, Communication Skills, Customer Care, Customer Support, Corporate Social Responsibility etc.,

Job Openings for 2 Customer Service Representative Jobs for Freshers in Mysore, Karnataka, having Educational qualification of : Diploma, Professional Degree, Other Bachelor Degree with Good knowledge in Microsoft Office, Communication Skills, Customer Care, Customer Support, Corporate Social Responsibility etc.,

We are looking for 2 Customer service representative Posts in Mysore, Karnataka, with deep knowledge in C Language, Microsoft Office, Communication Skills, Customer Care, Customer Support, Corporate Social Responsibility and Required Educational Qualification is : Diploma, Professional Degree, Other Bachelor Degree,

Job Openings for 2 Customer Service Representative Jobs for Freshers in Mysore, Karnataka, having Educational qualification of : Diploma, Professional Degree, Other Bachelor Degree with Good knowledge in C Language, Microsoft Office, Communication Skills, Customer Care, Customer Support, Corporate Social Responsibility etc.,

We are looking for 2 Customer Service Representative Posts in Mysore, Karnataka, with deep knowledge in C Language, Microsoft Office, Communication Skills, Customer Care, Customer Support, Corporate Social Responsibility and Required Educational Qualification is : Diploma, Professional Degree, Other Bachelor Degree,