Array ( [0] => customer-service-representative [1] => andheri-east-mumbai-suburban ) Customer Service Representative Fresher Jobs in Andheri East | Latest Vacancies
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Customer Service Representative Fresher Jobs in Andheri East

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Customer Care Representative Fresher

Sanda Group

Customer Service Customer Support Voice Process
Job Title: Customer Care ExecutiveLocation: Office Address G2, Ackruti Centre Point, MIDC, Andheri (E), Mumbai 400 093, IndiaJob Type: Full-timeDepartment: Customer ServiceAbout the Role:We are looking for a dedicated and personable Customer Care Executive to join our dynamic team. As a Customer Care Executive, you will be the first point of contact for our customers, providing excellent service and ensuring a seamless experience. You will play a key role in enhancing customer satisfaction by resolving inquiries, addressing issues, and offering support across various communication channels.Key Responsibilities: Respond to customer inquiries via phone, email, chat, or social media in a timely and professional manner. Provide accurate information regarding products, services, and policies. Resolve customer complaints or concerns in a calm and efficient manner, ensuring customer satisfaction. Process orders, returns, and exchanges in accordance with company policies. Maintain detailed and accurate records of customer interactions and transactions. Collaborate with internal teams to resolve product or service-related issues. Identify opportunities to enhance the customer experience and offer suggestions to improve services. Follow up with customers to ensure that their issues have been resolved and their expectations met. Stay informed about company products, services, and promotions to effectively communicate with customers.Qualifications: High school diploma or equivalent (Associates or Bachelors degree is a plus). Proven experience in customer service or a related field. Excellent communication skills, both verbal and written. Strong problem-solving abilities and attention to detail. Ability to stay calm and composed in challenging or stressful situations. Proficiency with customer service software, CRM tools, and Microsoft Office Suite. Empathetic and patient with customers, displaying a positive attitude. Strong multit
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Opening For Customer Service Representative

Knotify

  • 0 - 1 yrs
  • Andheri East Mumbai
Customs Executive BPO Operations BPO Voice Customer Relationship Outbound Calls Call Center English Language Customer Support Inbound Process Outbound Calling
Provide exceptional service via phone or in-person (depending on the role and business needs).Troubleshoot customer issues, complaints, and concerns, ensuring quick and effective resolutions.Maintain up-to-date knowledge of company products and services to assist customers accurately.Process orders, track shipments, and address any related concerns.Accurately input customer information and order details into the system.Gather customer feedback and share insights with the management team to improve products, services, and customer experience.Escalate complex issues to the appropriate department or supervisor and follow up with customers to ensure complete satisfaction.Maintain accurate records of customer interactions and transactions.
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Customer Service Executives (0-2 Years)

Nationmind Infoservices Pvt Ltd

  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Andheri East Mumbai
Customer Service Representative Customer Service Executive
JOB DESCRIPTIONJob LocationL&T Powai (ANDHERI EAST)TITLECUTOMER SERVICE EXECUTIVEPROCESSICICI BANK , STANDARD CHARTERED, I-SECURITY-Lead Generation ProcessProducts-Credit Cards, Loans, De-mat Account, Saving Account, Insurance etc.REQUIREMENTFresher or Experience candidate both can apply.Male or Female both are welcome.Basic & Good English Speaking &Excellent English Speaking.Job nature only Lead Generation Process (Convince to the customer for Appointment)Salary Fixed on Attendance.Huge incentives as per performanceEDUCATIONHSC Passed or AboveSHIFT TIMING9:30am to 6:30pm OnlyWEEK OFFSundayFixed offWORKING DAYSMonday to Saturday (6 days Working)AGE-CRITERIA18 Years to 36 YearsROUND OF INTERVIEWHR Round (Check qualification, Age, Communication Skills, Stability, Salary and Traveling.)Operation/Client Round (Stability, Communication Skills.)
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Customer Success Representative

Business Innovation Services

  • 0 - 3 yrs
  • 2.3 Lac/Yr
  • Andheri East Mumbai
Customer Care Representative Technical Support Engineer Voice Process Executive Customer Success
Responsibilities and Duties 1. On-boarding new clients to the platform2. Provide after sales support to clients3. Handle outbound/inbound support callsSkill(s) required1.Good Communication skills2.Building Client Relationship3.English Proficiency (Spoken)4.English Proficiency (Written)
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