Customer Service Representative Female Graduate Jobs in Jaipur

Customer Management -Online Meeting; Presentations; -Maintaining lines of communication with customers -Maintaining customer relations -Training customers on devices & apps -Provide customer support (1st reply within 24hrs) -Ask for customers opinion (customer feedback surveys) -Send festival greetings/applications updates/new products details to all customer Sales & Sales Support -Approaching new customers - Cold Calls; Emails; etc. -Support for English-speaking overseas operations. -Pre-sales follow-up. -After sales customer support -Promote products services, follow up status -Provide assistance for reported device issue -Do repeat sales Market Research -New Market and customer research -Do competitors research & benchmarking -Beauty device researchin global market Email Marketing -Newsletter Composition -Email Invitation Composition -Email list management (via API andGetResponse) -Inquiries support -Respond to inquiries received via email and social media Reports -Creation of DR/WR/MR -Customer MIS and data files -Blog/Content writing