Customer Service Representative Female 12th Pass Jobs in Amritsar

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  • 0 - 3 yrs
  • 3.8 Lac/Yr
  • Amritsar
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Cargo Handling Ground Handling Airport Ground Handling Passenger Handling Ground Operation Airport Cargo Ground Management
We are seeking a dedicated Customer Support Representative to join our team in Amritsar. This position is ideal for individuals with a passion for helping customers and a willingness to learn. You will play a crucial role in ensuring customer satisfaction and enhancing our service quality.nnKey Responsibilities:nn1. Respond to Customer Inquiries: Engage with customers via phone, email, or chat, providing clear and helpful responses to their questions or concerns.nn2. Provide Product Support: Assist customers in understanding our products and services, ensuring they make the best use of our offerings.nn3. Resolve Issues: Identify customer problems and work towards timely resolutions, ensuring a positive experience for every customer.nn4. Document Customer Interactions: Accurately record customer questions, issues, and feedback in our systems to support continuous improvement.nn5. Collaborate with Team Members: Work closely with colleagues to share insights and solutions, fostering a supportive team environment.nnRequired Skills and Expectations:nnCandidates should have a minimum educational qualification of 12th pass and possess excellent communication skills. You should be confident in interacting with customers and have a problem-solving mindset. Basic computer proficiency is essential for maintaining records and documentation. A positive attitude and the ability to work well in a team are key to your success in this role. Whether you are experienced or just starting your career, a commitment to providing exceptional customer service is a must.
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  • 1 - 5 yrs
  • 3.5 Lac/Yr
  • Amritsar
Customer Relationship Outbound Calling Customer Service Customer Support Voice Process Outbound Sales English Language Good Communication Inbound Voice Process Telesales Executive
Handle inbound and outbound calls to/from US-based customers.Promote and upsell products/services during support calls when appropriate.Identify customer needs and convert support calls into potential sales opportunities.Assist the sales team with lead qualification and follow-up calls.Capture and update lead information in the CRM system for follow-up.Communication Skills: Ability to understand and speak with a neutral or clear accent.
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Customer Relationship Outbound Calling Desktop Support Internal Communication Inbound
Job Openings for 387 Customer Support Representative Jobs for Freshers in Delhi,Bhopal,Indore,Chandigarh,Gurgaon,Faridabad,Gwalior,Amritsar,Lucknow,Kanpur, having Educational qualification of : Higher Secondary, Secondary School, Vocational Course, B.A, B.B.A, B.Com, B.Ed, B.Sc, M.A, M.Sc with Good knowledge in Customer Relationship,outbound calling,Desktop Support,Internal Communication,inbound etc.
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