Handle inbound and outbound calls to/from US-based customers.Promote and upsell products/services during support calls when appropriate.Identify customer needs and convert support calls into potential sales opportunities.Assist the sales team with lead qualification and follow-up calls.Capture and update lead information in the CRM system for follow-up.Communication Skills: Ability to understand and speak with a neutral or clear accent.
Job Openings for 387 Customer Support Representative Jobs for Freshers in Delhi,Bhopal,Indore,Chandigarh,Gurgaon,Faridabad,Gwalior,Amritsar,Lucknow,Kanpur, having Educational qualification of : Higher Secondary, Secondary School, Vocational Course, B.A, B.B.A, B.Com, B.Ed, B.Sc, M.A, M.Sc with Good knowledge in Customer Relationship,outbound calling,Desktop Support,Internal Communication,inbound etc.
Pharmaceutical Sales Medical RepresentativeWalk in
Mandatory skills: Self-motivated Good Communication Skills Core Selling Skills Good Customer Relationship Management SkillsDesired skills: Basic internet skills Ready to work in an Operating Theatre environment Exposure to healthcare business Should be willing to learn clinical aspects of EES products & their applications in varioussurgeriesJob description / KRAs: Responsible for providing correct & effective communication to existing & prospectivecustomers about products & their applications in various steps of surgical procedures Responsible for developing long-term positive customer relationships to increasecustomer satisfaction, and build loyalty and confidence in Ethicon as a partner ofchoice Responsible for collecting field level data as required Responsible for identifying customer needs and closing sales calls to achieve territorytargets Ability to drive market creation initiatives under the guidance of EES account manager Responsible for maintaining effective distribution management.