Customer Service Representative 12th Pass Jobs in Gorakhpur

We are looking for a friendly and dedicated Airline Customer Service Representative in Gorakhpur, India. This position is perfect for individuals who enjoy helping others and have a passion for travel. The role involves assisting customers with their travel needs and providing top-notch support.Key responsibilities include:- **Customer Assistance**: Respond to inquiries about flight schedules, prices, and bookings to ensure customers have all the information they need. - **Reservations and Ticketing**: Help customers book tickets and make changes to their itineraries quickly and efficiently. This includes processing payments and handling any ticket cancellations.- **Problem Resolution**: Address and resolve customer complaints or issues, ensuring a positive experience and satisfactory solutions.- **Check-in Support**: Assist passengers with the check-in process at the airport, providing guidance on baggage policies and boarding procedures.The ideal candidate should have strong communication skills, a friendly demeanor, and the ability to work well in a fast-paced environment. Attention to detail is important, as is the ability to handle stress effectively. Candidates should be comfortable using computers and related technology, with a willingness to learn new systems and procedures. A positive attitude and a strong work ethic are essential for success in this customer-focused role. This is a full-time position based in the office, suitable for those with 0 to 2 years of experience and a minimum education of 12th pass.