Customer Service Manager Graduate Jobs in Guwahati

- Greet and welcome guests as soon as they arrive at the office: The front office executive is responsible for creating a positive first impression by warmly welcoming visitors.- Handling incoming calls and directing them to the appropriate department: It is essential to manage incoming calls efficiently to ensure smooth communication within the organization.- Managing emails and responding to inquiries promptly: The front office executive must be proficient in email writing and communication to address customer queries and concerns.- Maintain a clean and organized reception area: Keeping the front desk tidy and presentable is crucial for creating a professional and welcoming environment.- Assist in data management and documentation: The role involves organizing and maintaining records, ensuring data accuracy, and updating information as needed.Skills and Expectations:- Excellent communication skills: The candidate should be able to communicate effectively and professionally with visitors, clients, and colleagues.- Strong customer management abilities: Handling customer inquiries, complaints, and feedback efficiently is a vital aspect of the role.- Proficiency in Microsoft Office: The candidate must be adept at using Microsoft Office applications for tasks such as email management and data entry.- Problem-solving skills: The ability to think quickly and find solutions to unexpected challenges is essential for this role.- Convincing power: The front office executive should be persuasive in their interactions to handle difficult situations effectively.- Basic computer skills: Knowledge of basic computer operations is necessary for tasks such as email marketing, data entry, and document management.

CRM-client handling, negotiation, bank liaison, legal coordination

Project Handling on district level

Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air Ticketing / Ground Staff / Cabin Crew / Maintenance Engineer/Airport ManagementSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All India

Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air Ticketing / Ground Staff / Cabin Crew / Maintenance Engineer/Airport ManagementSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All India

Dear Candidate,greeting for the Day!we are Hiring for the Jobs for the Position of Ground Staffkey Responsibilitieswelcome Passengers On Board and Directing Them to Their Seats.providing Information and Safety Procedures to the Passengerschecking all Seat Belts and Galleys are Secure Prior to Take-off.making Announcements On Behalf of the Pilot and Answering Questions During the Flightserving Meals and Refreshments;selling Duty-free Goods and Advising Passengers of Any Allowance Restrictions in Force At Their Destination;reassuring Passengers and Ensuring that They Follow Safety Procedures Correctly in Emergency Situations.providing First Aid Facilityticketing and Maintenancetechnical Helpskills*strong Verbal Communication Skills*excellent Personalityinterview Timings:- 10 am to 6 Pmqualification: Any Under Grad/graduated(freshers)position:- Air Ticketing / Ground Staff / Cabin Crew / Technicalsalary:- 35k to 45k + Cab + Mealsadvantages:-1. Opportunity to Join the Fastest Growing Organization.2. After Completing 15-18 Months You Can Apply in Any Respective Dept Related to Your Field.3. Lucrative Packages.other Detailsdepartment: Airport / Airline /ground Staff / Cabin Crewindustry: Aviation / Airlineregards

We are looking for a driven and experienced Area Sales Manager to increase sales within an assigned geographical area and guide a team of field sales representatives. The Area Sales Manager's responsibilities include delivering presentations to potential and existing customers, evaluating the performance of the sales team, and preparing concise sales reports. You should also be able to develop as well as modify customer frequency plans as needed. To be successful as an Area Sales Manager, you should be committed to driving sales and adept at managing a sales team. Ultimately, an outstanding Area Sales Manager should demonstrate exceptional analytical, problem-solving, and customer service skills at all times.Responsibilities:- Managing, training, and providing overall guidance to the sales team of an assigned territory.- Setting reasonable sales targets to be achieved by the sales team.- Monitoring the performance of the sales team and motivating members to meet or exceed sales targets.- Collecting customer feedback and providing updates to senior management.- Traveling to potential and existing customers within an assigned sales area to present company offerings and build brand awareness.- Utilizing outbound telephone calls, email communications, and face-to-face meetings with customers to close sales.- Developing and sustaining long-term relationships with customers.- Implementing a sales management process to assist the sales team in identifying and prioritizing key customers and prospects.Requirements:- Bachelor's degree in marketing, communications, business management, or related field is preferred.- Proven sales experience; sector-specific sales experience is preferred.- Proven track record of meeting sales quotas.- Proficient in all Microsoft Office applications.- Excellent management, leadership, and organizational skills.- Strong analytical and problem-solving skills.- Outstanding negotiation and consultative sales skills.

Deals with passenger enquiries about flight departures and arrivalsIssuance of tickets to the passenger after confirming their reservationsIssuance of Boarding Cards to Bonafide passengers after validating their photo IDTagging their baggage to the correct destination after noting down the correct baggage weightAdheres to the standard allowances given for passengers Check in Baggage and charging excessbaggage tax from passengers for baggage exceeding the standard allowanceEfficient Handling for passengers requiring special assistance like Expectant mother, Old Agepassengers, Passenger with infant/ small child and informing the Duty Officer and Manager for thesameProper reconciliation of passengers at the Boarding gates for their respective flightsSupervises the Baggage Loading/Offloading of the respective flights thereby ensures that correctbaggage are loaded in the flightEnsures the baggage are offloaded from the flight for passenger who is not traveling on that flightVerifies the position of Transit Passengers and inform Duty OfficersFollow Company Policy onGrooming and Uniforms StandardsAlcohol and Drug ConsumptionEnsures that Staff follow the policies and procedures as per Companys Airport Services ManualEnsures that Ramp equipment are effectively use for quick turnaround of aircraftEnsures during flight arrivals that baggage are properly kept on the arrival BeltEnsures a proper complained/report is filed for passengers lost or missing baggageEnsures that correct passenger/baggage/cargo count along with the fuel figure is passed to the Loadand Trim Staff for preparation of Load Sheet.Ensures that all Operational communication( written or verbal) are action promptlyEnsures that staff should report as per the reporting time rosteredEnsures that Staff should follow correct procedures for Carriage of Arms and Ammunition, etc.For more details kindly contact to HR team

Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air Ticketing / Ground Staff / Cabin Crew / Maintenance Engineer/Airport ManagementSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All IndiaRegistration Fee:-2,000 Before First Round Of Interview Refundable AmountInterested Candidate Can Apply Only

Project Managers are responsible for planning, executing, and overseeing projects to ensure they are completed on time, within budget, and within scope. They manage project teams, resources, and stakeholders, while also identifying and mitigating risks to ensure project success.

Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air Ticketing / Ground Staff / Cabin Crew / Maintenance Engineer/Airport ManagementSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All India

-Understanding all product features, specifications, and pricing.-Ability to greet customers warmly, identify needs, and suggest suitable products.-Convincing customers confidently and professionally-Clear and polite speech in local language(s), English, and possibly Hindi.-Understanding customer requirements accurately.-Using point-of-sale software efficiently.-Handling complaints or product exchanges calmly.

-Oversee daily operations of the service workshop to ensure smooth workflow and timely completion of all jobs.-Allocate and monitor repair and maintenance tasks among technicians based on skill and workload.-Supervise and guide service technicians, cleaners, and helpers.-Verify that all repairs, replacements, and maintenance work meet customer requirements.-Identify training needs and coordinate technical training sessions with the service manager.-Handle escalated customer concerns related to service quality or vehicle performance.-Track daily job status and ensure prompt delivery of vehicles as per the promised timeline.-Maintain all service tools, equipment, and diagnostic instruments in proper working condition.-Ensure workshop cleanliness, orderliness, and compliance with safety protocols.-Maintain accurate records of service jobs, technician performance, and productivity reports.-

This department manages the activities at the airport pertaining to passenger travel, security checks and ramp responsibilities. Ground staff at the airport, work in shifts and have an important role in daily operations. Handling passenger queries, cabin cleaning, catering, ticket sales, planning, monitoring and controlling airline flight operations are some of the responsibilities they perform. They are also responsible for complying with regulatory requirements and making each flight execution flawless and on-time. From boarding the flight on-time, keeping their baggage safe, cleaning the aircraft and managing on-board refreshments, they do it all wearing a smile. Sounds good? Well, we are always on a look out for warm, optimistic and ever so helpful people who want to make a difference to our customers' journeys.

Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Flight AttendantSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All IndiaThanksRegards/Aviation Team

Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air Ticketing / Ground Staff / Cabin Crew / Maintenance Engineer/Airport ManagementSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All IndiaThanksRegards/Aviation Team