Customer Service Associate Job Vacancies in Marathahalli

Urgent requirement for financial process. Graduate freshers or experienced English + Hindi Voice process Shift timings : 8am to 9pm ( Any 9 hours) rotational shift Work location : Marathalli Should be available to join immediately or within 15 days.

This is a dedicated Hiring For Teleperformance Bangalore in different locations. We are looking for dedicated candidates who can work as customer care advisors.

Job Description:Domestic Voice Process. Qualification-*Work From Home*Must be fluent in Both English and Hindi*Only Graduate*Minimum 1yrs or more BPO experience or Telecalling experience23k ctc 18,200k in hand System Requirements- a)Min i3 processorb) Windows 10 OS c) 4 GB RAM Internet- Need stable internet connectivity (Min 5MBPS speed) d)No Mobile Hotspot (*Only Broadband or Dongle)_*

* Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails* Understand customer needs and requirements

We are looking for a Customer Care Associate to join our team in Shivaji Nagar. As a Customer Care Associate, your main job is to help customers by answering their questions and resolving issues in a friendly and efficient manner. **Key Responsibilities:**- **Responding to Customer Inquiries:** You will answer calls and messages from customers, providing them with information about our products and services.- **Resolving Issues:** When customers have problems, you will listen to their concerns and work to find a solution that satisfies them.- **Maintaining Customer Records:** You will update and keep accurate records of customer interactions and transactions in our system.- **Providing Feedback:** You will share insights and suggestions based on customer interactions to help improve our services.- **Collaborating with Team Members:** You will work closely with other team members and departments to resolve customer issues more effectively.**Required Skills and Expectations:**- **Communication Skills:** You should be able to speak clearly and understand customer needs. Good listening skills are also important.- **Problem-Solving Skills:** You need to think quickly to find solutions and address customer concerns efficiently.- **Basic Computer Skills:** Familiarity with computer systems is essential for maintaining customer records and using software.- **Patience and Empathy:** It is important to be patient and show understanding when dealing with customers. - **Team Player:** You should enjoy working with others and be willing to collaborate to achieve team goals. This role is ideal for candidates with 0 to 3 years of experience and a high school diploma. If you are eager to learn and grow in a customer service environment, we would love to hear from you!

Key Responsibilities:1. Answer customer inquiries via phone, email, and chat: You will be responsible for responding to customer queries promptly and professionally through various communication channels.2. Resolve customer complaints: Address any concerns or issues raised by customers efficiently and effectively to ensure their satisfaction.3. Process orders and returns: Handle customer orders, exchanges, and returns accurately following company policies and procedures.4. Maintain customer records: Keep detailed records of customer interactions, transactions, inquiries, and complaints for future reference.5. Provide product information: Educate customers on product features, pricing, availability, and promotions to assist them in making informed purchase decisions.Required Skills and Expectations:1. Strong communication skills: Ability to articulate information clearly and concisely both verbally and in writing.2. Customer-oriented attitude: A strong focus on providing excellent service and fostering positive customer relationships.3. Problem-solving skills: Capable of identifying issues, analyzing problems, and finding appropriate solutions.4. Basic computer proficiency: Comfortable using email, chat, and customer management systems.5. Patience and empathy: Ability to listen attentively, empathize with customers, and remain calm under pressure.

We are looking for 20 Customer Service Associate Posts in Whitefield, Bangalore, Karnataka, Communication Skills, Voice Process, with deep knowledge in Communication Skills, Voice Process and Required Educational Qualification is : B.A, B.B.A, B.Com 1.Taking/Handling Inbound Customer calls, Outbound calls, Emails2. Listening to and understanding the customers requirements3. Provide product / service details & benefits to Customers4. Providing end to end solutions to the customer5. Asking the correct questions probing and prompting the customer wherever required6. Timely and accurate capturing all the information given by the customer7. Timely follow up with as per Escalation matrix till closure8. Staying current with knowledge of products/ processes & services9. Ensure full adherence to all the quality parameters and SOP10. Cooperate with other Team members, SMEs and Team Leaders.11. Ensure 100% adherence to schedule12. Escalating the call to the team leader / manager, wherever desirable13. Handling irate / demanding customers where necessary, in a tactical manner

We are Hiring for Customer Service Associate,Fresher/ experienced candidates with good communication skills for Inbound call center to handle bank customer queries and to promote financial products.Location :- Whitefield(Bangalore)Qualification:-PUC with 6 months call center experience/Graduate Fresher

JD - We are seeking a dedicated individual to provide excellent customer service by responding to inquiries, addressing concerns, and resolving issues efficiently through phone,email, and chat interactions,ensuring customer satisfaction while adhering to company policies and procedures. We are giving an opportunity for freshers and experienced candidates to work with us. Requirements : IMMEDIATE JOINING ONLY.Excellent communication skills in English and Hindi mandatory.Other languages required Kannada, Telugu and Tamil.For female only Day ShiftFor male Night shiftFreshersCTC :- 16,400Take Home:- 15,731NO PF Rotational week off Post selection, 10 days of training would be given. During this RS 1500 would be given as a stipend. ExperienceCTC :- 17,400Take Home:- 16,731NO PF Rotational week off Post selection, 10 days of training would be given. During this RS 1500 would be given as a stipend.Qualification - SSLC, PUC, Degree pass / fail

Requirement6 days with rotational offOperational Hours - 9 AM to 7:30 PMShift Hours - 9 hour and 8 hours production- Stability- Should not fumble while speaking in English or Hindi- Who can patiently listen to the Customer- Who have convincing skill- We are seeking energetic, passionate and enthusiastic people for the Ticketing department. Suitable candidates should have the expertise to perform ticket issuance, re issuance, cancellation, refunds, customer support via chat or call and resolve all client issues with exceptional customer service skills.- They dont need any language people, only English/Hindi would do. If candidate knows any other language that would be additional benefit. But not required as such at the moment.

ABOUT COMPANYG7 Teleservices Private Limited is a leading outsourcing company that offers a wide range of customer care services to clients across various industries. The company is known for its high-quality services and customer-centric approach, which has helped it build a strong reputation in the industry. Our Head office is based in CHURCH STREET, BENGALURU. For more details about our organisation,G7 Teleservices offers a great work environment that encourages growth and development. The company believes in nurturing talent and providing opportunities for employees to enhance their skills and knowledge. The company offers competitive compensation packages and benefits, including health insurance and opportunities for advancement. G7 Teleservices values diversity and inclusion and is committed to creating an inclusive workplace where everyone feels valued and respected. If you are looking for a challenging and rewarding career in the customer care industry, G7 Teleservices is the right place for you. ROLE & RESPONSIBILITIESWe are seeking a skilled and dedicated or a passionate fresher as Customer Support Executive to join our Call Center team for a Hospital Client at BENGALURU INDIA. The ideal candidate will be responsible for handling incoming and outgoing calls from patients, doctors, and other healthcare professionals. They will provide excellent customer service and support by answering queries, resolving complaints, and scheduling appointments as per the hospital's protocols.Key Responsibilities: Answering incoming calls promptly and efficiently while providing excellent customer service. Providing patients and healthcare professionals with information related to hospital services, policies, and procedures. Resolving customer complaints and concerns in a timely and professional manner. Scheduling appointments, managing schedules, and following up on appointments as per the hospital's pro

Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Analysing customer needs and recommending products based on those needs. Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customersLanguages Required: English + Hindi + Kannada/Tamil/Telugu/ Gujarati/Marathi/Bengali(Any South Language)Salary: 15000-27000/- depending on the performance and processRequired skills: Good typing Speed. Good Communication Skill. Basic Computer Skills Discipline, Positive Attitude & PunctualityCompany Name- Ebixcash Global Services Pvt. Ltd. Job location - NPR complex, No 614 , Vajpayee Nagar, Hosur Rd, Hongasandra, Bengaluru, Karnataka 560068Regards,Shivam PanwarSr.HR Recruiter

Position Customer care Executive Salary 2,70,000 to 3,20,000 LPA Job Location New Airport, Bangalore Working days : 5 days & 2 days off Process E- Commerce Language Excellent Hindi & English CommunicationEducation 10th + 3 years Diploma / 12th / Graduation / PG Salary 2,70,000 LPA ( For reshers) Salary 3,20,000 LPA ( For Experienced ) Shifts 9 am - 7 pm (9 hours shifts) Interview Virtual only Notice Immediate onlyROLES & RESPONSIBILITIES Inbound customer process. Resolve the queries of customers related to ( Damage, Products Return, Missing Products, Delay in Delivery) . Chat and Mail process.Follow up with customers Customer issues and guarantee End -to - End satisfaction with customers.