Customer Service Associate Job Vacancies in Jhajjar

Handling Overall Works of the Store in both Offline and Online Mode. Must Have Bike, Licence for Home Deliveries. Min. 12th Pass with Having Good Knowledge of Computers as well as Smart phone

We are seeking a dedicated Customer Service Associate to join our team in Gurgaon Sector 82. This full-time position is perfect for individuals with a passion for helping others, offering an opportunity to grow within a dynamic environment.Key Responsibilities:1. **Customer Support**: Provide friendly and efficient assistance to customers via phone, email, or chat. Respond to inquiries, resolve issues, and ensure customer satisfaction.2. **Product Knowledge**: Maintain a strong understanding of our products and services to effectively answer questions and offer solutions to customers.3. **Data Entry**: Accurately record customer interactions and feedback in our system to help improve service quality and customer experience.4. **Team Collaboration**: Work closely with team members and other departments to ensure all customer needs are met quickly and effectively.5. **Problem Solving**: Analyze customer concerns and apply appropriate problem-solving techniques to provide timely solutions.Required Skills and Expectations:Candidates should possess excellent communication skills in English and a customer-focused approach. Being a 12th pass is mandatory for this role. A positive attitude, willingness to learn, and the ability to handle multiple tasks are essential. Candidates should also be adaptable to a fast-paced work environment and willing to work from the office. Prior experience in customer service is a plus but not required, as we value fresh talent eager to enhance their skills.

Customer Service role is basically resolving consumers complaints through phone calls and providing the support if they are facing any kind of problem ol in Using the services than the customer service executive resolve thier problem and taking feedback from them .

DESIGNATION: CUSTOMER SERVICE ASSOCIATE (VOICE PROCESS)LOCATION: GURUGRAM, SECTOR 32SHIFT: ROTATIONALSALARY: 3.5-4 LPA + NIGHT SHIFT ALLOWANCE HEALTH INSURANCEELIGIBLE: 0 TO 1 YEAR OF EXPERIENCE ( GRADUATED)INTERVIEW: WALK INKEY RESPONSIBILITIES:--Answer inbound/outbound customer calls professionally.-Resolve queries, complaints, and service issues promptly.-Provide accurate information related to products or services.-Maintain clear, polite, and effective communication.-Document call details and update customer records.-Follow call scripts and adhere to quality standards.-Escalate unresolved issues to the appropriate team.-Meet call handling time and customer satisfaction targets.DROP YOUR UPDATED RESUME ON Shraddha@zeldainfotech.com

Marvel Pathology Lab is looking for a Tele caller / Customer Care Executive / Receptionist to manage patient communication, front desk operations, and appointment coordination. The ideal candidate should be polite, organized, and customer-focused.Key Responsibilities- Handle incoming and outgoing patient calls- Front desk handling and patient reception- Explain pathology tests, health packages, and charges- Book appointments for lab tests - Coordinate with lab technicians and field staff- Maintain patient records, billing details, and call logs- Handle patient queries, complaints, and follow-ups- Ensure smooth daily operations at the reception desk

We are seeking a friendly ,energetic,and motivated CSA with good communication.

Job Description:We are just starting operations and are seeking a dynamic and customer-oriented Customer Care Executive to join our team. This role is ideal for someone who is passionate about helping consumers, enjoys communicating with people, and thrives in a fast-paced environment. The ideal candidate will manage customer interactions, resolve queries, handle logistics, and ensure seamless parcel shipments.Key Responsibilities:Customer Support: Respond to customer queries via calls, emails, and chats with professionalism and empathy.Logistics Coordination: Handle packaging, marking, and dispatching of parcels to customers.Issue Resolution: Address customer complaints and ensure prompt resolutions to enhance satisfaction.Learn and Adapt: Stay updated with product knowledge, company policies, and logistics processes to provide accurate information.Feedback Management: Record and relay customer feedback to help improve our products and services.Key Requirements:Language Proficiency: Strong command of English (written and spoken).Tech-Savvy: Comfortable using basic computer applications (e.g., MS Office, Email, CRM tools).Logistics Knowledge: Basic understanding of courier and shipment processes (training will be provided).Interpersonal Skills: Strong communication and problem-solving skills with a customer-first mindset.Adaptability: Willingness to learn and grow with the company.Qualifications:Freshers or candidates with 1-2 years of experience in customer care or logistics.A high school diploma or bachelors degree preferred.Prior experience in e-commerce, D2C, or home dcor brands is a plus but not mandatory.

Role: Customer Service Associate Voice Process Location: Gurugram (Client Confidential) Shifts: Rotational (including weekends & holidays) Experience: Freshers or up to 1 year Language: Fluent spoken English required

We are looking for 12 Customer Service Associate Posts in Kapashera, Delhi with deep knowledge in Cash Handling, Selling Skills and Required Educational Qualification is : 12th Pass, 10th Pass