Customer Relationship Manager 12th Pass Fresher Jobs in Guwahati

As an Airport Passenger Service Associate in Guwahati, you will play a vital role in ensuring a smooth and pleasant experience for our passengers at the airport. This position is suitable for individuals with 0 to 5 years of experience, and a minimum education of 12th pass is required.nnKey Responsibilities:nn- Passenger Assistance: You will greet passengers, offer help with check-in procedures, and ensure their luggage is handled correctly. Your warm demeanor will help create a positive first impression of the airport.nn- Issue Resolution: When passengers face issues, such as flight delays or cancellations, you will provide clear information and assist them in finding solutions. Your ability to remain calm under pressure will be important in these situations.nn- Safety Compliance: Ensuring that all safety protocols are followed during passenger interactions is crucial. You will be trained to handle emergencies and assess situations to maintain safety and security.nn- Customer Feedback: Collecting feedback from passengers will be part of your role to improve service quality. You will listen to passenger concerns and relay them to management.nnRequired Skills and Expectations:nnSuccessful candidates should have excellent communication skills and a friendly attitude, as interacting with diverse travelers is essential. You should be able to work only from the office and adapt quickly to a fast-paced environment. Being a team player and having a commitment to excellent customer service will help you thrive in this role.

We are looking for dedicated Ground Staff to join our team in Guwahati. In this full-time role, you will play an essential part in ensuring a smooth experience for our customers at the airport.Key Responsibilities:- Customer Assistance: Greet passengers and help them with check-in procedures, luggage handling, and boarding processes to enhance their travel experience.- Luggage Management: Ensure proper tagging, loading, and unloading of luggage, ensuring all bags are handled safely and efficiently.- Safety Compliance: Follow all safety regulations and procedures to maintain a secure environment for both passengers and staff.- Information Support: Provide accurate information regarding flights, delays, and airport services to passengers, ensuring they receive timely updates.- Team Collaboration: Work closely with other staff members in various departments to ensure efficient operations and communication throughout the airport.Required Skills and Expectations:Candidates should possess a minimum educational qualification of 12th pass. Good communication skills in English and local languages are essential for interacting with passengers. A positive attitude and strong customer service skills are crucial, as you will be the face of our service. Teamwork is vital, as you will be collaborating with colleagues in a fast-paced environment. Flexibility in working hours is expected, including availability during weekends and holidays. Previous experience in a customer-facing role is an advantage but not mandatory. A keen eye for detail and the ability to handle pressure will help ensure successful performance in this dynamic role.

As an Airport Guest Relationship Executive, your main responsibility will be to ensure that all airport guests have a positive and smooth experience. This includes providing assistance and guidance to guests, resolving any issues or complaints they may have, and ensuring their overall satisfaction during their time at the airport. Key Responsibilities:1. Greeting and welcoming guests as they arrive at the airport.2. Providing information and assistance to guests regarding their travel plans.3. Resolving any issues or complaints that guests may have in a professional and timely manner.4. Ensuring the overall satisfaction of guests during their time at the airport.Skills and Expectations:- Excellent communication and interpersonal skills.- Ability to remain calm and professional in high-pressure situations.- Attention to detail and the ability to multitask.- Patience and a customer-centric mindset.- Willingness to work in a fast-paced and dynamic environment.- Ability to work well as part of a team.Overall, we are looking for a dedicated and customer-oriented individual who is passionate about ensuring the comfort and satisfaction of airport guests.

We are looking for a dedicated Back Office Assistant to support our team's daily operations in Paltan Bazaar, Guwahati. This position is ideal for recent school graduates eager to begin their career journey.

Join our team as an Airport Guest Relationship Executive in Guwahati, where you will play a vital role in enhancing the travel experience for passengers. This entry-level position is ideal for individuals looking to start their career in the hospitality sector.Key Responsibilities:- Provide Assistance to Guests: You will greet and assist travelers, addressing their inquiries and needs to ensure they have a pleasant experience at the airport.- Manage Guest Relations: Establish positive interactions with guests, ensuring that all feedback and concerns are handled promptly and professionally.- Coordinate Services: Work closely with various airport departments and service providers to ensure a smooth and seamless experience from check-in to boarding.- Handle Customer Feedback: Collect and document guest feedback and suggestions to help improve services and guest satisfaction continually.Required Skills and Expectations:Candidates should possess excellent communication and interpersonal skills, allowing them to connect easily with travelers from diverse backgrounds. A friendly demeanor and a strong focus on customer service are important to succeed in this position. Additionally, candidates should be able to work in a fast-paced environment, remain calm under pressure, and have a keen eye for detail. Although prior experience is not necessary, a willingness to learn and adapt is essential for success in this role. Basic knowledge of airport operations and familiarity with local languages can be an advantage.