Customer Operations Job Vacancies in Thane

We are looking for a dedicated Customer Care Associate to join our team in Thane. This full-time position is ideal for candidates with 0 to 2 years of experience who are eager to learn and help our customers.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle customer questions and issues via phone, email, or chat, providing clear and helpful information to resolve their concerns.- **Maintain Customer Records:** Accurately document all customer interactions and update their records in our system to ensure easy access to information.- **Process Orders and Requests:** Assist customers with placing orders and processing requests, ensuring a smooth and efficient transaction every time.- **Monitor Customer Satisfaction:** Follow up with customers to ensure they are satisfied with the service and address any further questions they may have.- **Collaborate with Team Members:** Work closely with other associates and departments to share feedback and improve overall service quality.**Required Skills and Expectations:**- **Communication Skills:** You should be able to clearly express ideas and information both verbally and in writing.- **Problem-Solving Abilities:** A proactive approach to identifying issues and finding effective solutions is essential.- **Computer Proficiency:** Basic knowledge of computer applications and the ability to learn new software quickly is required.- **Team Player:** You should be comfortable working in a team environment and collaborating with colleagues to achieve common goals.- **Customer-Focused Attitude:** A genuine desire to help customers and a commitment to providing excellent service is expected in this role.

We are looking for a Back Office Coordinator in Ulhasnagar Thane who will provide essential support to our operations team. This role is ideal for individuals with 0 to 3 years of experience and requires at least a 12th-grade education.Key Responsibilities:1. **Data Entry:** Accurately input and maintain information in our databases. This includes updating records and ensuring data integrity.2. **Documentation Management:** Organize and manage company files and documents. This involves handling paperwork efficiently and ensuring easy access to important information.3. **Communication Support:** Assist in coordinating communication between different departments. You will help relay important messages and ensure that everyone is informed.4. **Inventory Monitoring:** Keep track of office supplies and equipment. This includes monitoring stock levels and placing orders when necessary to ensure a smooth workflow.5. **Administrative Tasks:** Support daily office activities including scheduling meetings, managing calendars, and preparing reports as needed.Required Skills and Expectations:Successful candidates should have strong organizational abilities and attention to detail. Good communication skills are essential for effective collaboration with team members. Proficiency in basic computer applications like Microsoft Office is necessary. A proactive attitude and willingness to learn new tasks will help you thrive in this role. Flexibility and the ability to work in a fast-paced environment are also crucial for success as a Back Office Coordinator.

*Urgent Hiring International Inbound Voice Process 80% Calls & 20% Emails and Chats**Date of joining - 15th Jan '26**Process : Colossus US*Openings for Customer Service (International Voice Process)Skills - Excellent English communicationEducation - 12th Pass/GraduateExperience - Min 6 Months in International Voice ProcessDays of Working - 5 DaysWeekoff - 2 Days (1 Rotation and Sun fixed off)Shifts Window - 05:30 PM to 6.30 AM (Any 9 Hrs)Mode - Work From Office*Salary* Upto 26000 + 1250 NSA*Round of Interviews*HREmail AssessmentOps*Documents:*All the previous company documents are mandatory*Note*: Hexaware having certain location boundroes hence we are accepting applications of candidates who belongs/resides in below location onlyHexaware location Boundries1. Ambernath - Ghatkopar (Central Line)2. Thane - Panvel (Trans Harbour)3. Vashi - Chembur (Harbour Line)

Sales managerGraduate with minimum 2 years experience as Sales Manager preferably from Ed Tech, Educational Training institutes, Banking and Insurance industry in India To work remotely To form your own sales team to sell our Ed Tech Career coaching training webinars.Conduct and hosting webinars, conducting campus placement, job fairs in India Control the sales team and management Available to join immediately

A Back Office Executive plays a crucial role in ensuring the smooth operation of a company's back-end processes. The primary responsibilities of a Back Office Executive include:1. Handling data entry tasks and maintaining the accuracy of company records.2. Managing computer operations and ensuring the efficient processing of back-end tasks.3. Coordinating with other departments to ensure seamless workflow.4. Providing customer care and addressing any back-end processing-related inquiries.

Key Responsibilities:Identify and generate new sales opportunities through networking, referrals, cold calling, and digital platforms.Actively promote and market residential and commercial projects to prospective clients.Conduct property site visits and provide clients with relevant information about the property, pricing, payment plans, and legal documentation.Build and maintain strong client relationships to encourage repeat and referral business.Understand customer needs and provide suitable property options.Negotiate terms and close sales while ensuring customer satisfaction.Prepare and maintain accurate sales reports and update CRM systems.Stay updated with market trends, competitor activities, and new project launches.Collaborate with the marketing team to implement sales campaigns and promotional activities.

we are hiring for International Bpo Executive Location -Thane, Ghansoli, Turbhe , Airoli

Back Office Executive Investment OfficeJob Summary:The Back Office Executive ensures smooth and compliant non-client-facing operations in the investment office. This includes transaction processing, data management, reconciliation, and regulatory reporting, supporting the front office in achieving operational and financial goals.Key Responsibilities:Transaction Processing: Execute and settle trades; resolve discrepancies.Data Management: Maintain accurate records of portfolios and transactions.Compliance & Reporting: Ensure regulatory compliance and submit required reports.Reconciliation: Reconcile cash, trades, and securities regularly.Front Office Support: Assist with proposals, data, and coordination.Risk Management: Identify and mitigate operational risks.Client Communication: Prepare reports and handle administrative queries.Technology Support: Maintain systems and liaise with IT for issues.Document Management: Ensure organized, compliant records and confidentiality.Admin Duties: Manage calendars, meetings, and assist with projects.Qualifications:Bachelors in Finance, Business, or related fieldExperience in back office or financial operationsKnowledge of markets, regulations, and MS Office (Excel proficiency a must)Key Competencies:Accuracy and attention to detailStrong problem-solving and multitasking skillsIntegrity, discretion, and team collaboration

Role and Responsibilities: Research and identify new business opportunities - including new markets, growth areas, trends, customers, partnerships, products and services - or new ways of reaching existing markets Developing quotes and proposals for clients. Develop a growth strategy focused both on financial gain and customer satisfaction Arrange business meetings with prospective clients; meet with customers/clients face-to-face or over the phone have a good understanding of the businesses' products or services and be able to advise others about them liaise with the finance team, production and logistics departments as appropriate Innovate the strategies of improving the way the business operates research and attend seminars, conferences and events to build the business's network and profile Keep abreast of trends and changes in the business world. Keep records of sales, revenue, invoices etc. Build long-term relationships with new and existing customers Plan, develop and oversee the overall business development strategy Work with sales and marketing teams Training personnel and helping team members develop their skills. Take responsibility for the entire sales for assigned team. Outbound calls, follow-ups. Ensure timely collection of revenue from clients. Fulfilment of Sales quota monthly via New Sales acquisition. Pro-actively initiate and engage sales calls to new prospects. Closes new business deals by coordinating requirements; developing and negotiating contracts; Site visits and closing deal by regular follow ups

Location - ThaneSalary - 8-10 LPAExp - 3-5 yearsProfile - Sales ManagerKey Responsibilities:- Develop and execute sales plans to meet or exceed revenue goals for the assigned region or market segment. Manage a team of sales associates, providing guidance, training, and performance feedback. Identify and engage potential clients through networking, referrals, and other channels. Build and maintain strong relationships with existing clients to drive repeat business. Monitor market trends and competitor activities to identify new business opportunities. Collaborate with the marketing team to create campaigns and materials that support sales objectives. Prepare and deliver regular sales reports and forecasts to senior management. Ensure compliance with company policies and sales processes.Requirements:- Bachelors degree in business, marketing, or a related field. 3-5 years of experience in sales, with at least 1-2 years in a supervisory or managerial role. Strong leadership and team management skills. Excellent communication, negotiation, and presentation abilities. Proficiency in CRM tools and sales reporting. Proven track record of meeting or exceeding sales targets.Key Performance Indicators:- Achievement of revenue and growth targets. Team performance and sales associate retention rates. Client acquisition and retention metrics. Accuracy and timeliness of sales forecasts and reporting.

Candidates with good negotiation skillcandidates with selling skillsLanguages- English, Hindi, Marathi, Telugu, Tamil, KannadaSalary- 13k to 15kQualification- 12th+* Unlimited IncentivesShift timing- 9:30am to 6:30pmSunday offFreshers or Experience both can applyNeed immediate joinersLocation: Majiwada, Thane ( West)

This is bpo industry, hiring for customer care executive role,customer handeling,call center job it is.

Job Title: Sales Manager Company Name: Indobricks Real Estate Advisory Private Limited Location: Thane About Us: Indobricks Real Estate Advisory Pvt. Ltd is a reputable firm in India's realty sector, emphasizing five core pillars: People, Innovation, Technology, Transparency, and Ideas. We prioritize customer satisfaction and have become a trusted name in the industry over the past five years. With a client-centric approach, we tailor solutions to meet each client's unique needs, fostering long-term partnerships. Indobricks is dedicated to delivering exceptional advisory services, emphasizing trust, transparency, and comprehensive support. We innovate to adapt to evolving client needs while promoting sustainability and social responsibility. With a focus on excellence and client satisfaction, Indobricks is positioned as a leader in India's real estate market, offering expertise in buying, selling, managing, and investing in properties. Job Description: The Sales Manager will oversee the entire sales team and drive revenue growth for organization. They will be primarily responsible for revenue generation, developing & implementing various sales strategies, managing sales operations, and achieving sales targets. Responsibilities: Develop and implement strategic sales plans to achieve sales targets and objectives. Lead, mentor, and motivate the sales team to deliver high performance and exceed sales goals. Monitor and analyze sales performance metrics to identify areas for improvement and implement corrective actions as needed. Attend F2F meeting at client office or Residence. Build and maintain relationships with key clients, developers and other stakeholders in the real estate industry. Collaborate with other departments to ensure seamless execution of sales initiatives. Requirements: Masters / Bachelors degree in Business Administration, Marketing, or related field. Proven experience in sales management, with at le

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Front Desk / Customer Relationship ManagerCompany Name : Elevation InteriorLocation: Thane West - ManpadaContact No: 9137123693Mail your Cv - info@elevationinterior.comResponsibilities:Greet guests warmly and professionally, registering them for arrivals and departures.Manage switchboard operations, answering phones and directing calls efficiently.Maintain a clean and organized reception area.Gather guest feedback and share it with appropriate departments to improve the overall customer experience.Develop and maintain positive relationships with key clients and generate repeat business.Qualifications:Minimum 1-2 years of experience in a customer service or hospitality role.Proven ability to multi-task and prioritize in a fast-paced environment.Excellent communication, interpersonal, and problem-solving skills.Strong organizational skills with a keen eye for detail.Proficiency in Microsoft Office Suite.A positive and professional demeanor with a genuine passion for exceeding customer expectations.Proficiency in English Communication is must.Benefits:Competitive salary .Opportunity to work in a dynamic and fast-paced environment.We are looking for a self-motivated and enthusiastic individual to join our team! If you are ready to make a difference in the guest experience, we encourage you to apply.

1 . We are looking for back office executive for our company. Freshers are welcome. Qualification - Any graduate can apply. 2. We are looking for customer service representative for an inbound calling process. Qualification - Minimum HSC

To Solve the Customer Queries Over the Call.good Communication Skillfor International Process;5 Days Working, 2 Rotational Week Offfor Domestic Process; 6 Days Working, 1 Rotational Week Off