Array ( [0] => customer-operations [1] => navi-mumbai ) Customer Operations Jobs in Navi Mumbai,Customer Operations Job Vacancies in Navi Mumbai Maharashtra
31

Customer Operations Job Vacancies in Navi Mumbai

filter
  • Location
  • Role
  • Functional Area
  • Qualification
  • Experience
  • Employer Type

Customer Service Associate Jobs For 10th Pass Freshers

Adecco

  • Fresher
  • 3.8 Lac/Yr
  • Navi Mumbai
Customer Care Cons Customer Guidance BPO Operations Domestic BPO Chat Support Chat Process
We are looking for a dedicated Customer Service Associate to join our team. In this role, you will be the primary point of contact for our customers, helping them with their inquiries and ensuring a positive experience.**Key Responsibilities:**- **Assist Customers:** Respond to customer queries through various channels like email, chat, or phone, providing timely and accurate information.- **Resolve Issues:** Identify and resolve customer problems effectively, ensuring quick solutions and customer satisfaction.- **Maintain Records:** Keep detailed records of customer interactions and transactions, which helps in tracking customer feedback and improving services.- **Provide Product Information:** Educate customers about our products and services, helping them make informed decisions.- **Collaborate with Team:** Work closely with other team members to improve processes and share insights to enhance customer support.**Required Skills and Expectations:**- Excellent communication skills are essential for effectively engaging with customers and understanding their needs.- A positive attitude and a willingness to help are important, as you will be working with a variety of customers.- Basic computer skills including familiarity with email and chat software are necessary for managing customer inquiries.- As a fresher, a strong eagerness to learn and adapt quickly is valued, as this role will help you develop important customer service skills.- You should be self-motivated and capable of managing your time effectively while working from home.
View all details
Apply

Walk-Ins Interview For Hiring For Team Lead Operations

Winborn

  • 5 yrs
  • Navi Mumbai
Team Lead Operations Customer Service
- Oversee daily operations of the team: As a Team Lead Operations, you will be responsible for supervising and managing the daily activities of the team to ensure smooth functioning and achievement of operational goals.- Train and develop team members: You will train and mentor team members to enhance their skills and knowledge, setting clear expectations and providing feedback to facilitate their growth and development.- Implement process improvements: You will identify areas for process improvement and implement changes to streamline operations, increase efficiency, and drive continuous improvement within the team.- Monitor team performance: You will track and monitor team performance against key metrics and KPIs, taking corrective action where necessary to ensure targets are met and quality standards maintained.- Foster a positive team culture: As a Team Lead, you will create a positive and motivating work environment for team members, encouraging collaboration, communication, and a strong team spirit.Required Skills and Expectations:1. Bachelor's degree in Business Administration or a related field.2. Proven experience in a leadership role, preferably in operations management.3. Strong analytical and problem-solving skills.4. Excellent communication and interpersonal abilities.5. Ability to prioritize tasks and delegate effectively.6. Proficiency in MS Office applications.7. Knowledge of relevant industry regulations and best practices.
View all details
Apply

Restaurant Hostess (Female)

Unique Manpower Consultancy

  • 1 - 2 yrs
  • 5.0 Lac/Yr
  • Belapur Navi Mumbai
Guest Seating Host Stand Management Menu Knowledge Multitasking Organization POS System Operation Problem-solving Teamwork Up-selling Reservation Management Hospitality Time Management Customer Service Cash Handling Stress Management Conflict Resolution Attention to Detail Communication Patience Adaptability
As a Restaurant Hostess in Belapur, Navi Mumbai, you will be responsible for greeting and seating guests, taking reservations, and maintaining a welcoming environment in the restaurant. You will also be required to assist in coordinating dining room activities and providing excellent customer service to guests.Key responsibilities include greeting guests as they arrive, managing reservations, coordinating with the kitchen and wait staff, and ensuring a smooth flow of service throughout the restaurant. Additionally, you will be expected to have a strong understanding of the menu, assist guests with any questions or concerns, and handle any customer service issues professionally.The ideal candidate for this role should have 1-2 years of experience in a similar position, hold a Diploma in hospitality or a related field, and possess excellent communication and interpersonal skills. You should be detail-oriented, able to work efficiently in a fast-paced environment, and have a friendly and outgoing personality. Additionally, the ability to multitask, stay organized, and remain calm under pressure is essential for success in this role.
View all details
Apply

Opening For Logistics Assistant

Apple Energy Pvt Ltd

  • 1 - 2 yrs
  • 2.5 Lac/Yr
  • CBD Belapur Navi Mumbai
Warehouse Operations Documentation Logistics Software Shipping Coordination Time Management Problem Solving Vendor Relations Supply Chain Customer Service Inventory Management Teamwork Transportation Order Processing International Shipping
The Logistics Assistant will be responsible for coordinating and managing various logistics tasks to ensure efficient operations. Key responsibilities include overseeing inventory management, coordinating shipments, tracking orders, and maintaining accurate records. The ideal candidate should have 1-2 years of experience in logistics, a graduate degree, strong attention to detail, excellent communication skills, and the ability to work well in a fast-paced environment. This position is full-time and requires the candidate to work from the office in CBD Belapur, Navi Mumbai.
View all details
Apply

Get Personalized Job Matches

Based on your experience, skills, interests, and career goals to help you find the most relevant opportunities faster. Register Now!

Opening For Sales Manager

Space India Builders and Developers

  • 2 - 5 yrs
  • 6.0 Lac/Yr
  • New Panvel Navi Mumbai
Marketing Communication Customer Relationship Marketing Sales Operations Leadership Lead Generation Convincing Power Problem Solving Management Skills Communication Skills Time Management
Good Communication skills. Complete responsibility of running the team and infra at the branch of Panvel.On weekends, handle clients himself.Personally handle difficult customers.Get the collection done wherever the payments are stuck.Ensure that the coordination between marketing, sales, legal, and collection is smooth. Pull into the organization the best sales talent available in the market.Motivate the team to ensure that the sales targets are met.Responsible for the branch revenue. Ensure the team performs as per the targets and the branch is growing and profitable.
View all details
Apply

Freshers For Customer Support Technician - Navi Mumbai

Easy Services

  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Vashi Navi Mumbai
Good Communication Skills Handling Customer Queries Organizational Skills Problem Solving Basic Computers Attention to Detail Time Management Positive Attitude Adaptability Customer Care Customer Support Operations Customer Support Voice Process
We're also hiring for a Customer Service Coordinator role! In this role, you-ll:Engage with customers to understand their needs and explain our services.Coordinate with technicians/vendors for timely service delivery.Resolve customer queries professionally and promptly.Maintain accurate service records for seamless operations.Join us to deliver exceptional service and grow your career with Easy Services!
View all details
Apply

Operation Executive- Car Rental Process

Commutec

  • 1 - 2 yrs
  • Navi Mumbai
Microsoft Office Customer Service Transport Operations Strategic Communication
Responsible for making reservations in the car rental software. billing, coordination with suppliers and administrative functions related to car rental operations.Prior car rental experience will be preferred. - Good working knowledge of Microsoft Excel and Microsoft Outlook is desired.Provide outstanding customer service and respond quickly to needs and complaints.Communicating with customers to answer questions and address concerns about their reservations or rental vehicles. Capable of handling drivers and vendors query. Ensure to receive all phone calls from drivers any hour in day/night.Ensure to track routes to assure on time service.Esure vehicle reaches on time for pickup/drop as per fixed schedules.Ensure that the vehicle is maintained well in terms of cleanliness & basic safety standards.Greeted customers & Provide outstanding customer service at all times.Maintained a positive attitude and professional demeanour at all times.Aggressively pursued reservation bookingsSkills Should have good Oral, written communication and listening skills. Should be an effective communicator, fluent with what he/she is speaking. Should be a computer literate. (Proficient in MS office). Should have the ability to handle multiple calls simultaneously. Should be able to multi-task and be able to manage time effectively Should provide most accurate information into the portal and to customer Good interpersonal and problem-solving skills. Should be flexible enough to adapt to any environment or changes happening in the work. Should be patient enough and quite motivated towards learning new things and execute it effectively on day-to-day basis. Should be able to adapt to interacting with any client and should have good listening skills to validate the data and troubleshoot.
View all details
Apply

Customer Service Associate Jobs For Freshers - Navi Mumbai

Ribhari HR Services

  • Fresher
  • 2.3 Lac/Yr
  • Navi Mumbai
Customer Care Cons Domestic BPO BPO Non Voice BPO Operations Chat Support
Qualification:Minimum HSC (12th pass) is required. Candidates with higher education are also welcome. Language Requirement:You must have good English communication skills both speaking and understanding. This is important for handling customer queries and daily tasks. Work Shifts:Full-Time (FT): 9 hours per dayPart-Time (PT): 5 hours per dayShifts will be rotational, which means your shift timing may change as per the companys schedule. Weekly Off:You will get 1 weekly off, and this will also be rotational, not fixed on a specific day (like Sunday). The off day will change depending on the roster.
View all details
Apply

Jobs by Popular Location

Fresher hiring for Unit Sales Manager

Anshri HR Solution

  • 0 - 2 yrs
  • 2.3 Lac/Yr
  • Navi Mumbai
Sales Communication Call Center Operations Customer Support
Job DetailsLocation: 13th Floor Vishwaroop IT Park, Sector 30, Behind Raghuleela Mall,, Opp. Vashi Station Vashi, , Navi Mumbai- , 400705Employment Type: Permanent Employment (Full-time)Work Type: on-siteNo of Openings: 10Created At: 11 September 2025Updated At: 30 September 2025Salary: ,INR 12000 - 20000 / monthlyApplication Deadline: Not specifiedDescription:Unit Sales Manager Retention (Renewal)Company: ICICI Lombard General Insurance Company Ltd.Location: 13th Floor, Vishwaroop IT Park, Sector 30, Behind Raghuleela Mall, Opp. Vashi Station, Vashi, Navi Mumbai 400705Job Type: Full-time (Work from Office)Vacancies: 50About the RoleICICI Lombard is looking for enthusiastic and driven Unit Sales Managers Retention (Renewal) for its Mumbai Contact Centre. In this role, you will be responsible for managing customer renewals, retaining clients, and delivering superior customer service through voice-based interactions.Key ResponsibilitiesHandle customer calls related to policy renewals and retention.Ensure timely follow-up with existing customers for policy continuation.Deliver high-quality customer service while focusing on renewals.Maintain strong communication in both English and Hindi.Address customer queries effectively and resolve issues promptly.Achieve renewal targets and ensure customer satisfaction.Participate in mock calls and demonstrate product understanding.Qualifications & Skills RequiredEducation: Graduate (Full-time/Part-time).Experience: 0-2+ years (Freshers welcome).Strong verbal communication in English & Hindi.Clear thought process and understanding of call centre operations.Knowledge of customer service & sales skills.Ability to explain: Why ICICI Lombard, What is Customer Service, and What qualities are needed for Customer Care Executives.Work EnvironmentWorking Days: 5 days a week.Week Off: 2 days (rotational).Shift Timings: Fixed shift, 9:30 AM 7:00 PM.Process: Voice-only (No transport provided).Salary & BenefitsFresher CTC: 1.75 LPA (Approx. 12,500 in-hand/month).Experienced CTC (02+ years): Up to 2.50 LPA (Approx. 18,000 in-hand/month).Attractive performance-based incentives.Skills:SalesCommunication00Experience: Not specifiedQualification Requirements: Graduation (10 + 2 + 3)About the CompanyName: ICICI LombardAddress:Area: Opp. Vashi Station Vashi,City: Navi Mumbai-Pincode: 400705Street: 13th Floor Vishwaroop IT Park, Sector 30, Behind Raghuleela Mall,Location Link: View on MapHiring Need: Immediate
View all details
Apply

BPO Telecaller Jobs For Freshers - Navi Mumbai

Groove Gemstone Management

  • 0 - 1 yrs
  • 1.0 Lac/Yr
  • Ghansoli Navi Mumbai
Any Skill Outbound Calling BPO Operations Customer Care Outbound Sales BPO Sales BPO Domestic BPO
We are Hiring Jobs like , Telecaller , Sales , Customer Service ,Collection , Share Market , Lead Generation
View all details
Apply

Freshers For International BPO Executive - Mumbai/Thane

True Hire consulting

Outbound Calling Customer Care BPO Operations BPO Voice International BPO BPO Sales International Voice Process International Voice Call Center Chat Support Good Communication Skills Telecaller Telecalling Executive International BPO Voice Process Inbound Calls Outbound Calls Telesales Representative Handling Customer Queries Complaint Handling Inbound Calling BPO Telecaller
we are hiring for International Bpo Executive Location -Thane, Ghansoli, Turbhe , Airoli
View all details
Apply

BPO Telecaller

WI Got You

  • 1 - 2 yrs
  • 2.0 Lac/Yr
  • Kopar Khairane Navi Mumbai
Outbound Calling Customer Care BPO Operations BPO Sales Domestic BPO
We have multiple vacancy like calling and mall
View all details
Apply

Sales Manager

Mobin Real Estate

Retail Sales Sales Operations Channel Sales Lead Generation Customer Relationship Target Achievement Sales Target Sales Negotiation Skills Field Sales Direct Sales Communication Skills Lead Management
Position Overview:We are seeking a motivated and results-driven Sales professionals to join our growing team. In thisrole, you will be responsible for generating leads through cold calling, building relationships withclients, and closing sales to help us achieve our ambitious growth targets.Key Responsibilities: Identify and pursue new sales opportunities through cold calling, networking, and referrals. Calling Potential Leads Lead generation Appointment confirmation Customer engagement Feedback sharing onto customer feedback Sales process Task prioritization Build and maintain strong relationships with clients Meet and exceed sales targets
View all details
Apply

Back Office Executive

Kuber Placements

  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Ghansoli Navi Mumbai
Back Office Processing Coordination Skills Back End Processing MS Office Word Basic Computers Computer Operations Backend Process Backend Typing Skills Basic Computer Skills Data Entry Customer Care
Back office executives should have strong organizational skills, attention to detail, and the ability to work collaboratively with various departments. They should also be proficient in office software and data management tools.
View all details
Apply

Urgent Requirement For Customer Service Associate

Transformcx India

Customer Handeling Customer Service Customer Care BPO Domestic Process Voice Process Blended Process Chat and Email Process Inbound Outbound Voice Process Customer Care Cons Customer Guidance BPO Operations Domestic BPO Non Voice Process BPO Non Voic
This is bpo industry, hiring for customer care executive role,customer handeling,call center job it is.
View all details
Apply

Back Office Executive (Female Candidates Required)

MARINA MARITIME

Back Office Processing Customer Care Computer Operations MS Office Word Data Entry Backend Coordination Skills Typing Skills
Performing basic admin duties including printing, sending emails, and ordering office supplies.Maintain records of the company and should have the knowledge of Windows Paint.Previous work experience as an Office Executive.Excellent organizational skills.Knowledge of computer operating systems and MS Office software.Ability to work as part of a team.High-level written and verbal communication skills.
View all details
Apply

Direct Walk-In For BPO Executive

NextGen

  • 0 - 6 yrs
  • 2.8 Lac/Yr
  • Mahape Navi Mumbai
Communication Outbound Calling BPO Operations Customer Care Domestic BPO
Customer service executive is needed urgent bulk hiringWe are urgently hiring Customer Service Executives for bulk positions to join our growing team. As a Customer Service Executive, you will play a key role in delivering outstanding support to our customers. If you are passionate about providing excellent service and have the ability to communicate effectively, we want you on our team!Key ResponsibilitiesProvide exceptional customer service to clients via phone, email, and chat, ensuring customer satisfaction in every interaction.Resolve customer inquiries and issues promptly, maintaining a high standard of professionalism.Document all customer interactions accurately in our customer service database.Collaborate with team members to improve processes and enhance the overall customer experience.Attend training sessions to stay updated on products, services, and customer service best practices.Required QualificationsStrong communication skills in [specify language if applicable].Previous experience in customer service or related fields is a plus.Ability to work in a fast-paced call center environment.Excellent problem-solving skills and attention to detail.Willingness to work in shifts (8 AM to 5 PM or 11 AM to 8 PM).Preferred QualificationsHigh school diploma or equivalent; further education in customer service or communication is a plus.Experience in BPO or call center roles is highly desirable.Ability to work independently and as part of a team.Why Join Us?We offer competitive salaries and a supportive work environment with opportunities for growth. As a Customer Service Executive, you will be part of a vibrant team dedicated to ensuring customer satisfaction. Bus facilities are available for convenient pick-up and drop-off from the station to the office.How to ApplyIf you are ready to take on this exciting opportunity as a Customer Service Executive and be part of our urgent bulk hiring.
View all details
Apply

Looking For BPO Executive

KZR Consultancy

Domestic BPO BPO Sales Outbound Calling Customer Care BPO Operations International BPO Outbound Sales BPO Non Voice BPO
free service call and take free consulting for bpo jobs
View all details
Apply

Opening For BPO Telecaller

Master Solution

Domestic BPO BPO Sales Call Center BPO Call Center BPO Telecaller BPO Customer Support Executive BPO Operations Manager Telecaller Telesales Executive
Telecaller Role and Responsibility Knowing all the details of the product or service offerings Regularly updating and obtaining the lists of individual contact details Meet and exceed sales target set by the organization Stay updated with market trends to better serve customers Identify customer needs and provide solutions through the companys products and services Build and maintain positive relationships with future prospects Bringing clarification to the progress and performance-related expectations by conducting regular meetings Conducting each function with the utmost respect, regardless of the behavior of the other Keep record of every customer interaction and sales activities Contacting current and potential clients to inform them regarding the product and service. Answering all queries and questions regarding the company and product Understanding customers requirements by asking questions and closing the deal Keeping the customer database maintained and updated Taking and processing orders accurately Preserve the companys reputation by handling grievances Facilitating companies sales by going the extra mile and meeting a sales quota Keeping a record of all the sales calls and notes of useful informationTelecaller Requirements Graduation or equivalent Priory experience working as a telecaller or in a similar role Having done a sales-related training program Knowledgeable with computers Having exposure to cultural norms and diverse viewpoints Ability to change the communication style on unusual events Excellent interpersonal, research, and record-keeping skills Having the capability to receive critics without internalizing them 1+ years of experience as a telecaller or any similar role Proven track record of successfully achieving the sales quota Efficient with English Excellent interpersonal and communication skills Excellent negotiation skills and the ability to resolve
View all details
Apply

Looking For Guest Relation Executive (Female Candidates Required)

Remarco Services Pvt Ltd

  • 0 - 3 yrs
  • 3.0 Lac/Yr
  • Taloja Navi Mumbai
Front Office Operations Communication Advisor Coordination Skills Guest Relations Customer Service Manager
Role: - To manage the guests at the reception or front desk by greeting them, coordinating with the concerned people for meeting and providing excellent customer service.Responsibilities: - Maintain cordial relations with customers, welcoming clients in a friendly & professional way as they walk-in & exit the sales office. Filling in the walk-ins forms of clients and ensuring all details of guests are taken on the guest information form. Assigning a sales manager as approved by the site head. Handling booked clients and concerns in a efficient and timely manner. Ensure clients are attended on time. Assist the sales team with all required documents and providing any support required. Maintain database and MIS. Maintain the marketing collaterals and all support documents at site. Regular after-sales follow-up, and handle customer grievances, complaints and claims. Handling guest complaints and concerns in an efficient and timely manner. Coordination with housekeeping and pantry and to ensure that proper hospitality services are given to the clients/visitors. Maintain the basic hygiene system at site and responsible to upkeep of the sales office for better customer experience and to ensure that the sitting arrangement in overall office premises i.e. meeting room, conference room etc. are maintained in proper order. Handling the couriers. i.e. receiving & making the courier entries & delivering them to the right person. Should work closely with the sales Maintaining the stock of Pantry and stationery, to handle admin activities for the Sales office including petty cash. Coordinating and multitasking job duties in a busy environment.Desired Profile: - Candidate should be a female with graduation in any field age between 21 to 25 years. Has at least one year experience in guest relations or customer relations. Has excellent communication skills, both verbal and written. Has excellent coordination and organizing skills.
View all details
Apply

Customer Service Coordinator

Easy Services

  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Vashi Navi Mumbai
Good Communication Skills Handling Customer Queries Organizational Skills Problem Solving Basic Computers Attention to Detail Time Management Positive Attitude Adaptability Customer Care Customer Support Operations Customer Support Voice Process
We're also hiring for a Customer Service Coordinator role! In this role, youll:Engage with customers to understand their needs and explain our services.Coordinate with technicians/vendors for timely service delivery.Resolve customer queries professionally and promptly.Maintain accurate service records for seamless operations.Join us to deliver exceptional service and grow your career with Easy Services!
View all details
Apply

Sales Manager (Only Females)

Space India Builders and Developers

  • 2 - 5 yrs
  • 6.0 Lac/Yr
  • New Panvel Navi Mumbai
Marketing Communication Customer Relationship Marketing Sales Operations Leadership Lead Generation Convincing Power Problem Solving Management Skills Communication Skills Time Management
Good Communication skills. Complete responsibility of running the team and infra at the branch of Panvel.On weekends, handle clients himself.Personally handle difficult customers.Get the collection done wherever the payments are stuck.Ensure that the coordination between marketing, sales, legal, and collection is smooth. Pull into the organization the best sales talent available in the market.Motivate the team to ensure that the sales targets are met.Responsible for the branch revenue. Ensure the team performs as per the targets and the branch is growing and profitable.
View all details
Apply

Sales Manager (Female Candidates Preferred)

Space India Builders and Developers

Direct Marketing Marketing Communication Sales Operations Lead Generation Channel Sales Marketing Customer Relationship Problem Solving Field Sales Convincing Power Communication Skills Management Skills
Complete responsibility of running the team and infra at the branch of Panvel. On weekends, handle clients himself. Personally handle difficult customers. Ensure that the coordination between marketing, sales, legal, and collection is smooth. Pull into the organization the best sales talent available in the market.Motivate the team to ensure that the sales targets are met. Responsible for the branch revenue. Ensure the team performs as per the targets and the branch is growing and profitable.
View all details
Apply
View More Jobs

Apply to 31 Customer Operations Job Vacancies in Navi Mumbai

  • Navi Mumbai Jobs
  • Hyderabad Jobs
  • Ahmedabad Jobs
  • Bangalore Jobs
  • Mumbai Jobs
  • Pune Jobs
  • Chennai Jobs
  • Kolkata Jobs
  • Delhi Jobs