33

Customer Operations Job Vacancies in Navi Mumbai

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Openings For Front Office Trainee || Freshers & Experienced

Altruist Hotel Group

  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Navi Mumbai
Good Computer Skills Good Communication Front Desk Operations Multi-tasking Teamwork Guest Relations Customer Service
We have an urgent opening for Front Office Associate. Hotel Management / Aviation students will be given high preference. Candidates staying in Navi Mumbai preferred.Please connect between 10:00 am to 5: 00 pmCall or Whattsap - 9056991933
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Freshers & Experience || Full Time || Customer Care Executive

Hire Line India

  • 0 - 5 yrs
  • 4.5 Lac/Yr
  • Juinagar Navi Mumbai
BPO Voice Process Customer Relationship Customer Support Customer Service Customer Care Help Desk Operations
We are looking for a dedicated Customer Care Executive to join our team in Juinagar. As a key member of our customer service department, you will be responsible for ensuring a positive experience for our customers. Key Responsibilities:- **Handle Customer Inquiries:** Respond to customer questions via phone, email, or chat to provide accurate information and assistance.- **Resolve Issues:** Address and resolve customer complaints or issues in a timely manner, ensuring customer satisfaction.- **Maintain Records:** Keep detailed records of customer interactions and transactions to improve service and track patterns.- **Follow Up:** Proactively follow up with customers to ensure their concerns are addressed and they are satisfied with the solutions provided.- **Provide Feedback:** Share customer feedback with the team to help improve products and services and enhance customer experience.Required Skills and Expectations:Candidates should have a high school diploma (10th pass). Excellent communication skills, both verbal and written, are essential for effectively interacting with customers. Problem-solving skills are important to swiftly resolve customer issues. Candidates should be comfortable working in a team environment and be able to adapt to changing situations. A friendly and patient attitude is crucial for handling customer inquiries and complaints. Prior experience in customer service is beneficial but not required, making this a great opportunity for those starting their careers or looking to gain experience.
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Urgent Requirement For Sales Manager

Unique Manpower Consultancy

  • 1 - 5 yrs
  • 18.0 Lac/Yr
  • Navi Mumbai
Corporate Sales Retail Sales Marketing Customer Relationship Channel Sales Direct Marketing Marketing Communication Time Management Sales Operations Leadership Management Skills Lead Generation Direct Sales Interpersonal Skills Problem Solving Technical Sales Field Sales Negotiation Skills Convincing Power Project Sales Sales Strategy Target Achievement Area Sales Lead Management Sales Target Sales Communication Skills Cross Selling B2B Sales
We are seeking a motivated Sales Manager to lead our sales team in Navi Mumbai. The ideal candidate has 1 to 5 years of experience in sales and is a graduate. This full-time role requires a proactive individual with strong leadership skills.Key responsibilities include:1. **Team Leadership**: Guide and mentor the sales team to meet and exceed targets. Foster a collaborative environment that encourages growth and success.2. **Sales Strategy Development**: Create and implement effective sales strategies to drive revenue. Analyze market trends to identify opportunities for business growth.3. **Client Relationship Management**: Build and maintain strong relationships with clients. Understand their needs and provide solutions that align with our services.4. **Performance Tracking**: Monitor sales performance and report on metrics. Use data to assess team effectiveness and adjust strategies as necessary.5. **Training and Development**: Organize training sessions for team members to enhance their skills and product knowledge. Ensure the team is equipped to handle customer inquiries effectively.To succeed in this role, candidates must demonstrate excellent communication and interpersonal skills. A strong understanding of sales techniques and market dynamics is essential. The ability to analyze data and adapt to changing circumstances is crucial. We expect our Sales Manager to be results-driven, organized, and capable of working independently while fostering team cohesion.
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Customer Service Associate Jobs For 10th Pass Freshers

Adecco

  • Fresher
  • 3.8 Lac/Yr
  • Navi Mumbai
Customer Care Cons Customer Guidance BPO Operations Domestic BPO Chat Support Chat Process
We are looking for a dedicated Customer Service Associate to join our team. In this role, you will be the primary point of contact for our customers, helping them with their inquiries and ensuring a positive experience.**Key Responsibilities:**- **Assist Customers:** Respond to customer queries through various channels like email, chat, or phone, providing timely and accurate information.- **Resolve Issues:** Identify and resolve customer problems effectively, ensuring quick solutions and customer satisfaction.- **Maintain Records:** Keep detailed records of customer interactions and transactions, which helps in tracking customer feedback and improving services.- **Provide Product Information:** Educate customers about our products and services, helping them make informed decisions.- **Collaborate with Team:** Work closely with other team members to improve processes and share insights to enhance customer support.**Required Skills and Expectations:**- Excellent communication skills are essential for effectively engaging with customers and understanding their needs.- A positive attitude and a willingness to help are important, as you will be working with a variety of customers.- Basic computer skills including familiarity with email and chat software are necessary for managing customer inquiries.- As a fresher, a strong eagerness to learn and adapt quickly is valued, as this role will help you develop important customer service skills.- You should be self-motivated and capable of managing your time effectively while working from home.
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Walk-Ins Interview For Hiring For Team Lead Operations

Winborn

  • 5 yrs
  • Navi Mumbai
Team Lead Operations Customer Service
- Oversee daily operations of the team: As a Team Lead Operations, you will be responsible for supervising and managing the daily activities of the team to ensure smooth functioning and achievement of operational goals.- Train and develop team members: You will train and mentor team members to enhance their skills and knowledge, setting clear expectations and providing feedback to facilitate their growth and development.- Implement process improvements: You will identify areas for process improvement and implement changes to streamline operations, increase efficiency, and drive continuous improvement within the team.- Monitor team performance: You will track and monitor team performance against key metrics and KPIs, taking corrective action where necessary to ensure targets are met and quality standards maintained.- Foster a positive team culture: As a Team Lead, you will create a positive and motivating work environment for team members, encouraging collaboration, communication, and a strong team spirit.Required Skills and Expectations:1. Bachelor's degree in Business Administration or a related field.2. Proven experience in a leadership role, preferably in operations management.3. Strong analytical and problem-solving skills.4. Excellent communication and interpersonal abilities.5. Ability to prioritize tasks and delegate effectively.6. Proficiency in MS Office applications.7. Knowledge of relevant industry regulations and best practices.
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Opening For Logistics Assistant

Apple Energy Pvt Ltd

  • 1 - 2 yrs
  • 2.5 Lac/Yr
  • CBD Belapur Navi Mumbai
Warehouse Operations Documentation Logistics Software Shipping Coordination Time Management Problem Solving Vendor Relations Supply Chain Customer Service Inventory Management Teamwork Transportation Order Processing International Shipping
The Logistics Assistant will be responsible for coordinating and managing various logistics tasks to ensure efficient operations. Key responsibilities include overseeing inventory management, coordinating shipments, tracking orders, and maintaining accurate records. The ideal candidate should have 1-2 years of experience in logistics, a graduate degree, strong attention to detail, excellent communication skills, and the ability to work well in a fast-paced environment. This position is full-time and requires the candidate to work from the office in CBD Belapur, Navi Mumbai.
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Opening For Sales Manager

Space India Builders and Developers

  • 2 - 5 yrs
  • 6.0 Lac/Yr
  • New Panvel Navi Mumbai
Marketing Communication Customer Relationship Marketing Sales Operations Leadership Lead Generation Convincing Power Problem Solving Management Skills Communication Skills Time Management
Good Communication skills. Complete responsibility of running the team and infra at the branch of Panvel.On weekends, handle clients himself.Personally handle difficult customers.Get the collection done wherever the payments are stuck.Ensure that the coordination between marketing, sales, legal, and collection is smooth. Pull into the organization the best sales talent available in the market.Motivate the team to ensure that the sales targets are met.Responsible for the branch revenue. Ensure the team performs as per the targets and the branch is growing and profitable.
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Freshers For Customer Support Technician - Navi Mumbai

Easy Services

  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Vashi Navi Mumbai
Good Communication Skills Handling Customer Queries Organizational Skills Problem Solving Basic Computers Attention to Detail Time Management Positive Attitude Adaptability Customer Care Customer Support Operations Customer Support Voice Process
We're also hiring for a Customer Service Coordinator role! In this role, you-ll:Engage with customers to understand their needs and explain our services.Coordinate with technicians/vendors for timely service delivery.Resolve customer queries professionally and promptly.Maintain accurate service records for seamless operations.Join us to deliver exceptional service and grow your career with Easy Services!
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Jobs by Popular Location

Operation Executive- Car Rental Process

Commutec

  • 1 - 2 yrs
  • Navi Mumbai
Microsoft Office Customer Service Transport Operations Strategic Communication
Responsible for making reservations in the car rental software. billing, coordination with suppliers and administrative functions related to car rental operations.Prior car rental experience will be preferred. - Good working knowledge of Microsoft Excel and Microsoft Outlook is desired.Provide outstanding customer service and respond quickly to needs and complaints.Communicating with customers to answer questions and address concerns about their reservations or rental vehicles. Capable of handling drivers and vendors query. Ensure to receive all phone calls from drivers any hour in day/night.Ensure to track routes to assure on time service.Esure vehicle reaches on time for pickup/drop as per fixed schedules.Ensure that the vehicle is maintained well in terms of cleanliness & basic safety standards.Greeted customers & Provide outstanding customer service at all times.Maintained a positive attitude and professional demeanour at all times.Aggressively pursued reservation bookingsSkills Should have good Oral, written communication and listening skills. Should be an effective communicator, fluent with what he/she is speaking. Should be a computer literate. (Proficient in MS office). Should have the ability to handle multiple calls simultaneously. Should be able to multi-task and be able to manage time effectively Should provide most accurate information into the portal and to customer Good interpersonal and problem-solving skills. Should be flexible enough to adapt to any environment or changes happening in the work. Should be patient enough and quite motivated towards learning new things and execute it effectively on day-to-day basis. Should be able to adapt to interacting with any client and should have good listening skills to validate the data and troubleshoot.
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Customer Service Associate Jobs For Freshers - Navi Mumbai

Ribhari HR Services

  • Fresher
  • 2.3 Lac/Yr
  • Navi Mumbai
Customer Care Cons Domestic BPO BPO Non Voice BPO Operations Chat Support
Qualification:Minimum HSC (12th pass) is required. Candidates with higher education are also welcome. Language Requirement:You must have good English communication skills both speaking and understanding. This is important for handling customer queries and daily tasks. Work Shifts:Full-Time (FT): 9 hours per dayPart-Time (PT): 5 hours per dayShifts will be rotational, which means your shift timing may change as per the companys schedule. Weekly Off:You will get 1 weekly off, and this will also be rotational, not fixed on a specific day (like Sunday). The off day will change depending on the roster.
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Fresher hiring for Unit Sales Manager

Anshri HR Solution

  • 0 - 2 yrs
  • 2.3 Lac/Yr
  • Navi Mumbai
Sales Communication Call Center Operations Customer Support
Job DetailsLocation: 13th Floor Vishwaroop IT Park, Sector 30, Behind Raghuleela Mall,, Opp. Vashi Station Vashi, , Navi Mumbai- , 400705Employment Type: Permanent Employment (Full-time)Work Type: on-siteNo of Openings: 10Created At: 11 September 2025Updated At: 30 September 2025Salary: ,INR 12000 - 20000 / monthlyApplication Deadline: Not specifiedDescription:Unit Sales Manager Retention (Renewal)Company: ICICI Lombard General Insurance Company Ltd.Location: 13th Floor, Vishwaroop IT Park, Sector 30, Behind Raghuleela Mall, Opp. Vashi Station, Vashi, Navi Mumbai 400705Job Type: Full-time (Work from Office)Vacancies: 50About the RoleICICI Lombard is looking for enthusiastic and driven Unit Sales Managers Retention (Renewal) for its Mumbai Contact Centre. In this role, you will be responsible for managing customer renewals, retaining clients, and delivering superior customer service through voice-based interactions.Key ResponsibilitiesHandle customer calls related to policy renewals and retention.Ensure timely follow-up with existing customers for policy continuation.Deliver high-quality customer service while focusing on renewals.Maintain strong communication in both English and Hindi.Address customer queries effectively and resolve issues promptly.Achieve renewal targets and ensure customer satisfaction.Participate in mock calls and demonstrate product understanding.Qualifications & Skills RequiredEducation: Graduate (Full-time/Part-time).Experience: 0-2+ years (Freshers welcome).Strong verbal communication in English & Hindi.Clear thought process and understanding of call centre operations.Knowledge of customer service & sales skills.Ability to explain: Why ICICI Lombard, What is Customer Service, and What qualities are needed for Customer Care Executives.Work EnvironmentWorking Days: 5 days a week.Week Off: 2 days (rotational).Shift Timings: Fixed shift, 9:30 AM 7:00 PM.Process: Voice-only (No transport provided).Salary & BenefitsFresher CTC: 1.75 LPA (Approx. 12,500 in-hand/month).Experienced CTC (02+ years): Up to 2.50 LPA (Approx. 18,000 in-hand/month).Attractive performance-based incentives.Skills:SalesCommunication00Experience: Not specifiedQualification Requirements: Graduation (10 + 2 + 3)About the CompanyName: ICICI LombardAddress:Area: Opp. Vashi Station Vashi,City: Navi Mumbai-Pincode: 400705Street: 13th Floor Vishwaroop IT Park, Sector 30, Behind Raghuleela Mall,Location Link: View on MapHiring Need: Immediate
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BPO Telecaller Jobs For Freshers - Navi Mumbai

Groove Gemstone Management

  • 0 - 1 yrs
  • 1.0 Lac/Yr
  • Ghansoli Navi Mumbai
Any Skill Outbound Calling BPO Operations Customer Care Outbound Sales BPO Sales BPO Domestic BPO
We are Hiring Jobs like , Telecaller , Sales , Customer Service ,Collection , Share Market , Lead Generation
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Freshers For International BPO Executive - Mumbai/Thane

True Hire consulting

Outbound Calling Customer Care BPO Operations BPO Voice International BPO BPO Sales International Voice Process International Voice Call Center Chat Support Good Communication Skills Telecaller Telecalling Executive International BPO Voice Process Inbound Calls Outbound Calls Telesales Representative Handling Customer Queries Complaint Handling Inbound Calling BPO Telecaller
we are hiring for International Bpo Executive Location -Thane, Ghansoli, Turbhe , Airoli
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BPO Telecaller

WI Got You

  • 1 - 2 yrs
  • 2.0 Lac/Yr
  • Kopar Khairane Navi Mumbai
Outbound Calling Customer Care BPO Operations BPO Sales Domestic BPO
We have multiple vacancy like calling and mall
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Sales Manager

Mobin Real Estate

Retail Sales Sales Operations Channel Sales Lead Generation Customer Relationship Target Achievement Sales Target Sales Negotiation Skills Field Sales Direct Sales Communication Skills Lead Management
Position Overview:We are seeking a motivated and results-driven Sales professionals to join our growing team. In thisrole, you will be responsible for generating leads through cold calling, building relationships withclients, and closing sales to help us achieve our ambitious growth targets.Key Responsibilities: Identify and pursue new sales opportunities through cold calling, networking, and referrals. Calling Potential Leads Lead generation Appointment confirmation Customer engagement Feedback sharing onto customer feedback Sales process Task prioritization Build and maintain strong relationships with clients Meet and exceed sales targets
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Back Office Executive

Kuber Placements

  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Ghansoli Navi Mumbai
Back Office Processing Coordination Skills Back End Processing MS Office Word Basic Computers Computer Operations Backend Process Backend Typing Skills Basic Computer Skills Data Entry Customer Care
Back office executives should have strong organizational skills, attention to detail, and the ability to work collaboratively with various departments. They should also be proficient in office software and data management tools.
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Urgent Requirement For Customer Service Associate

Transformcx India

Customer Handeling Customer Service Customer Care BPO Domestic Process Voice Process Blended Process Chat and Email Process Inbound Outbound Voice Process Customer Care Cons Customer Guidance BPO Operations Domestic BPO Non Voice Process BPO Non Voic
This is bpo industry, hiring for customer care executive role,customer handeling,call center job it is.
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Back Office Executive (Female Candidates Required)

MARINA MARITIME

Back Office Processing Customer Care Computer Operations MS Office Word Data Entry Backend Coordination Skills Typing Skills
Performing basic admin duties including printing, sending emails, and ordering office supplies.Maintain records of the company and should have the knowledge of Windows Paint.Previous work experience as an Office Executive.Excellent organizational skills.Knowledge of computer operating systems and MS Office software.Ability to work as part of a team.High-level written and verbal communication skills.
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Direct Walk-In For BPO Executive

NextGen

  • 0 - 6 yrs
  • 2.8 Lac/Yr
  • Mahape Navi Mumbai
Communication Outbound Calling BPO Operations Customer Care Domestic BPO
Customer service executive is needed urgent bulk hiringWe are urgently hiring Customer Service Executives for bulk positions to join our growing team. As a Customer Service Executive, you will play a key role in delivering outstanding support to our customers. If you are passionate about providing excellent service and have the ability to communicate effectively, we want you on our team!Key ResponsibilitiesProvide exceptional customer service to clients via phone, email, and chat, ensuring customer satisfaction in every interaction.Resolve customer inquiries and issues promptly, maintaining a high standard of professionalism.Document all customer interactions accurately in our customer service database.Collaborate with team members to improve processes and enhance the overall customer experience.Attend training sessions to stay updated on products, services, and customer service best practices.Required QualificationsStrong communication skills in [specify language if applicable].Previous experience in customer service or related fields is a plus.Ability to work in a fast-paced call center environment.Excellent problem-solving skills and attention to detail.Willingness to work in shifts (8 AM to 5 PM or 11 AM to 8 PM).Preferred QualificationsHigh school diploma or equivalent; further education in customer service or communication is a plus.Experience in BPO or call center roles is highly desirable.Ability to work independently and as part of a team.Why Join Us?We offer competitive salaries and a supportive work environment with opportunities for growth. As a Customer Service Executive, you will be part of a vibrant team dedicated to ensuring customer satisfaction. Bus facilities are available for convenient pick-up and drop-off from the station to the office.How to ApplyIf you are ready to take on this exciting opportunity as a Customer Service Executive and be part of our urgent bulk hiring.
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Looking For BPO Executive

KZR Consultancy

Domestic BPO BPO Sales Outbound Calling Customer Care BPO Operations International BPO Outbound Sales BPO Non Voice BPO
free service call and take free consulting for bpo jobs
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Sales Manager (Only Females)

Space India Builders and Developers

  • 2 - 5 yrs
  • 6.0 Lac/Yr
  • New Panvel Navi Mumbai
Marketing Communication Customer Relationship Marketing Sales Operations Leadership Lead Generation Convincing Power Problem Solving Management Skills Communication Skills Time Management
Good Communication skills. Complete responsibility of running the team and infra at the branch of Panvel.On weekends, handle clients himself.Personally handle difficult customers.Get the collection done wherever the payments are stuck.Ensure that the coordination between marketing, sales, legal, and collection is smooth. Pull into the organization the best sales talent available in the market.Motivate the team to ensure that the sales targets are met.Responsible for the branch revenue. Ensure the team performs as per the targets and the branch is growing and profitable.
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Sales Manager (Female Candidates Preferred)

Space India Builders and Developers

Direct Marketing Marketing Communication Sales Operations Lead Generation Channel Sales Marketing Customer Relationship Problem Solving Field Sales Convincing Power Communication Skills Management Skills
Complete responsibility of running the team and infra at the branch of Panvel. On weekends, handle clients himself. Personally handle difficult customers. Ensure that the coordination between marketing, sales, legal, and collection is smooth. Pull into the organization the best sales talent available in the market.Motivate the team to ensure that the sales targets are met. Responsible for the branch revenue. Ensure the team performs as per the targets and the branch is growing and profitable.
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Customer Service Coordinator

Easy Services

  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Vashi Navi Mumbai
Good Communication Skills Handling Customer Queries Organizational Skills Problem Solving Basic Computers Attention to Detail Time Management Positive Attitude Adaptability Customer Care Customer Support Operations Customer Support Voice Process
We're also hiring for a Customer Service Coordinator role! In this role, youll:Engage with customers to understand their needs and explain our services.Coordinate with technicians/vendors for timely service delivery.Resolve customer queries professionally and promptly.Maintain accurate service records for seamless operations.Join us to deliver exceptional service and grow your career with Easy Services!
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