Array ( [0] => customer-operations [1] => pune ) Customer Operations Jobs in Pune,Customer Operations Job Vacancies in Pune Maharashtra
76

Customer Operations Job Vacancies in Pune

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  • Fresher
  • 6.5 Lac/Yr
  • Pune
Air Charter Operation Air Ticketing Aircraft Maintenance Aviation Customer Service Aviation Security Cabin Crew Activities Air Hostess Activities Ground Staff Activities Ground Handling Hard Working Airport Ground Handling Airport Cargo Ground Operation Grooming Basic Computer Skills
We are looking for a motivated and enthusiastic Airport Executive to join our team in Pune. This role is perfect for freshers who have completed their 10th grade and are eager to start a career in the aviation industry.**Key Responsibilities:**- **Passenger Assistance:** Help passengers with check-in processes and answer any queries they may have about their flights or airport facilities.- **Airport Operations Support:** Work with various departments to ensure smooth operations, such as baggage handling and boarding processes.- **Customer Service:** Provide excellent customer service by addressing passenger concerns and ensuring a positive experience at the airport.- **Information Coordination:** Share important flight information with passengers, including delays or gate changes, ensuring that everyone is updated.- **Safety Compliance:** Follow all safety procedures and guidelines to maintain a secure environment for passengers and staff.**Required Skills and Expectations:**- Good communication skills are essential for interacting with passengers and team members.- A friendly and approachable demeanor to create a welcoming atmosphere for travelers.- Basic computer skills to work with electronic systems used in airport operations.- Ability to work in a fast-paced environment and handle stressful situations calmly.- Strong teamwork skills as you will collaborate with colleagues across different departments.If you are eager to learn and grow in the aviation field, we encourage you to apply for this exciting opportunity.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Pune
Air Ticketing Executive Passport Checking Staff Front Desk Executive Customer Support Customer Relationship Officer Ground Staff Ground Operation Cabin Crew Flight Attendant Ground Handling Staff Ground Staff Security
As an Airport Ticketing Executive, you will play a vital role in ensuring passengers have a smooth ticketing experience at the airport. You will be responsible for various tasks that enhance customer satisfaction and streamline ticketing processes. **Key Responsibilities:**- **Ticket Issuance:** Issue tickets for flights through various sales platforms, ensuring accurate and timely processing for travelers.- **Customer Assistance:** Provide assistance to travelers with inquiries about flight schedules, cancellations, and ticket changes, ensuring a supportive experience.- **Data Entry:** Enter and update passenger information into the system accurately, helping maintain precise records for easy access.- **Payment Processing:** Handle payments for ticket purchases effectively, ensuring all transactions are completed securely and efficiently.- **Collaboration:** Work closely with airline representatives and other airport staff to resolve issues that may arise, facilitating smooth operations.**Required Skills and Expectations:**Candidates should have at least a 10th-grade education and can range from freshers to those with up to 6 years of experience. Strong communication skills are essential, as you will interact with diverse passengers and colleagues. Familiarity with ticketing software and basic computer skills is beneficial. Sensitivity to customer needs, a positive attitude, and the ability to work under pressure in a fast-paced environment are crucial for this role. Flexibility in work hours is expected, as shift work is common in the airline industry.
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Assistant Store Keeper (1-2 Years)

Edens Staffing Services

  • 1 - 2 yrs
  • 1.8 Lac/Yr
  • Talwade Pune
Forklift Operation Mathematical Skills Packing and Labeling Physical Stamina Receiving Shipments Safety Procedures Teamwork Time Management Customer Service Quality Control Problem Solving Store Merchandising Warehouse Operations Store Operations Stock Control Stores Maintenance Inventory Management Order Processing Attention to Detail Basic Computer Skills Communication Skills Organizational Skills
Candidate should have min one year experience in store management in a automation company, able to keep up materials in right order and manage in and outward entries properly to manage goods to deliver to clients
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  • 0 - 6 yrs
  • 6.0 Lac/Yr
  • Pune
Personality Development Basic Computer Skills Cargo Handling Direct Sales Ground Staff Activities Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Airport Cargo
We are looking for dedicated Airport Staff to join our team in Pune. This role is essential in ensuring smooth airport operations and providing excellent service to passengers. Key responsibilities include: - **Passenger Assistance**: Helping passengers with check-in, boarding, and luggage handling to ensure a seamless travel experience. - **Information Provision**: Offering accurate information about flight schedules, gate changes, and airport services to keep travelers informed. - **Safety and Security Checks**: Assisting with safety protocols and security checks to ensure passenger safety at all times. - **Collaboration**: Working closely with other airport staff and departments to maintain an organized and efficient workflow. - **Customer Service**: Addressing passenger inquiries and resolving any issues promptly to enhance their travel experience.Required skills and expectations: Candidates should have a minimum of a 12th-grade education. Strong communication skills are crucial for interacting with passengers and colleagues effectively. Good problem-solving abilities are also important to address any issues that may arise. Basic computer skills for managing flight information are necessary, along with a friendly and professional demeanor. While experience is helpful, we welcome applicants with 0 to 6 years of work experience. A flexible attitude and the ability to work in a fast-paced environment will help you succeed in this role.
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Looking For Customer Service Associate

Pacific Placements and Business Consultancy Pvt. Ltd.

  • 1 - 3 yrs
  • Baner Pune
Customer Care Cons Customer Guidance Customer Relationship BPO Operations Domestic BPO International BPO
We are seeking a Customer Service Associate to join our team in Baner, Pune. The ideal candidate will have 1 to 3 years of experience and a post-graduate degree, bringing strong communication and problem-solving skills to provide excellent service to our customers. Key Responsibilities:1. **Customer Support:** Respond to customer inquiries via phone, email, and chat, providing timely and accurate information to enhance customer satisfaction.2. **Issue Resolution:** Address customer complaints and issues compassionately and efficiently, working to resolve problems and ensure a positive experience.3. **Product Knowledge:** Maintain a good understanding of our products and services to help customers make informed decisions.4. **Documentation:** Accurately record customer interactions and maintain detailed logs of inquiries and resolutions for future reference.5. **Collaboration:** Work closely with team members and other departments to share feedback and improve processes and customer experiences.Required Skills and Expectations:Candidates should have strong communication skills, both verbal and written, to effectively engage with customers. Attention to detail is important for accurately capturing customer information and resolving issues. The ability to work in a team environment and a strong customer-oriented attitude are essential. We expect a proactive approach to problem-solving and the willingness to learn and adapt in a fast-paced work environment.
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Sales Manager (Male)

Gi Watertech Pvt Ltd

  • 5 - 8 yrs
  • 8.0 Lac/Yr
  • Pune
Marketing Channel Sales Customer Relationship Management Skills Sales Operations Lead Generation Leadership Technical Sales Negotiation Skills Field Sales B2B Sales Project Sales
Job Description - Sales ManagerWe are looking for a dynamic Sales Manager to drive business growth by generating leads, acquiring new clients, and managing key accounts in the water and wastewater treatment sector (STP/ETP/RO/WTP). The role involves identifying business opportunities, meeting clients, preparing proposals, and closing deals.The ideal candidate should have strong B2B sales experience, excellent communication skills, and the ability to achieve sales targets. Prior experience in water treatment or industrial solutions will be an added advantage.
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  • Fresher
  • 1.3 Lac/Yr
  • Pune
Cold Calling Site Operations Customer Relationship Customer Management Sales Lead Generation Sales Operations Sales
Eligibility:MBA / BBA / Graduate (Freshers can apply)Candidates interested in sales & marketingPrior internship (optional but preferred)Key Responsibilities:Generate and qualify leads through calls, social media, and referencesUnderstand client requirements and suggest suitable propertiesSchedule and coordinate site visits with potential buyersAssist in property presentations and client meetingsFollow up with clients and maintain strong relationshipsSupport the sales team in closing dealsMaintain client data and update CRM records regularlyConduct basic market research on property trends and competitorsAssist in creating marketing content (WhatsApp, Instagram, listings)
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  • 0 - 5 yrs
  • Pune
Operations Management Front Office Office Work Computer Skills Front Desk Receptionist Activities Customer Relationship Customer Communication Guest Relations
Job Description:The Emerald Resort is looking for enthusiastic and responsible candidates to join our hospitality team. We are hiring for Front Office Executive and other hotel operational roles. The candidate should have good communication skills, a professional attitude, and the ability to handle guests efficiently.Key Responsibilities:Welcome and assist guests during check-in and check-outHandle guest inquiries, reservations, and phone callsCoordinate with housekeeping and other departmentsMaintain guest records and ensure smooth front desk operationsProvide excellent customer service to ensure guest satisfactionDirect walk-in Interviews also possible Feel free to contact us on - 9119411411 or 9021373151 Mail - info@theemeraldresorts.in
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Jobs by Popular Location

  • 1 - 7 yrs
  • Bhosari Pune
Back Office Processing Back End Processing Customer Care Coordination Skills MS Office Word Basic Computers Backend Process Backend Data Entry Computer Operations Tally ERP
Position: Sr. Executive Back Office (Female, married candidates only) Location: Bhosari Working Days: Monday to Saturday Joining: Immediate joiners preferredQualification: B.Com or any graduate with relevant experienceExperience: Minimum 3 years & aboveCTC: Up to 4 LPAKey Responsibilities:Office management & administrative coordinationSales support order processing, documentation & coordinationDispatch operations & follow-upsAttendance managementData management, MIS & reportingCustomer payment follow-upsCoordination with internal teams and vendorsRequirements:Proven experience in back-office operationsStrong coordination & communication skillsProficiency in MS Office (Excel, Word, etc.)
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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Pune
Airport Ticketing Airline Operations Customer Service Aviation Security Ground Staff Activities Direct Sales Aviation Personality Development Hospitality Cargo Handling
We are looking for dedicated Airport Staff in Pune, India, to ensure smooth operations at the airport. This role is ideal for individuals who enjoy working in a dynamic environment and are keen to start their career in the aviation industry.Key Responsibilities:- Customer Service: Assist passengers with check-in procedures, provide information about flights, and address any queries to ensure a pleasant travel experience.- Baggage Handling: Help with the handling and processing of luggage, ensuring that it is safely loaded and unloaded from aircraft.- Security Checks: Collaborate with security personnel to ensure all safety regulations are followed while screening passengers and their belongings.- Coordination: Work alongside various departments, including ground handling and flight operations, to facilitate timely boarding and departure.- Administrative Duties: Perform essential clerical tasks such as maintaining records, updating flight schedules, and assisting in daily operations.Required Skills and Expectations:Candidates should have completed at least their 12th grade education. No prior experience is necessary, making this an excellent opportunity for fresh graduates. Strong communication skills are essential, as well as a friendly and approachable demeanor. Candidates must be able to work flexible hours, show a commitment to teamwork, and handle stressful situations calmly. A basic understanding of airport operations or customer service is a plus. Candidates should be motivated, punctual, and willing to learn and adapt in a fast-paced environment.
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Opening For Front Desk Manager (Female Only)

GAI India Hospitality Solutions Pvt Ltd

  • 1 - 2 yrs
  • 1.8 Lac/Yr
  • Bhosari MIDC Pune
Microsoft Excel Back Office Coordinator Microsoft Office Email Support Basic Computer Skills Front Desk Front Office Operations Hospitality Internal Communication Payment Followup Customer Satisfaction
Good knowledge of computers MS Excel work experience required Basic email and office management skills Good communication skills
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  • 0 - 2 yrs
  • Pune
Customer Care Coordination Skills Back End Processing Typing Skills Back Office Processing Data Entry Computer Operations Basic Computer Skills
We firmly believe that a strong backbone is the true foundation of success. A back office executive is undoubtedly the backbone of the entire office. Being the go-to person for all administrative support within an organisation, a back office executive carries the company forward toward long-term success, by making day-to-day operations seamless. Were seeking a people person, who is a natural at problem-solving across different levels and verticals. The ideal back office executive must be a team player, who is quick on their feet to act, react and readapt to a constantly evolving office ecosystem. By bridging the gap between management and the front office team, the back office executive candidate must bring their A-game when it comes to verbal, written and interpersonal communication skills.errtments in everyday chores.Objectives of this roleProvide constant administrative and managerial support to the employees within the scope of the back office executive roleProcess customer orders through backend executive work in a time-efficient and accurate mannerBridge the gap between the management and the front-office executivesAssist in day-to-day operations to make the workflow smooth and seamlessSupport and assist the sales teamsResponsibilitiesCoordinate and monitor all day-to-day activities in the office Record all the office data and maintain the databases and documentation of the sameDeal with customer complaints and bring them to the attention of the stakeholders if requiredManage office equipment and supplies Work on activities such as performing market research and processing this research data as a backend executive Schedule appointments, organise staff meetings and update calendars based on the sameAssist with inventory control and keep track of the stockpile and suppliesRequired skills and qualificationsProficiency in MS Office suite, which includes Word, Excel and PowerPoint Solid organisational skills, with the ability to multi-task and work under tight deadlinesPrior experience working as a back office executive, or any backend executive jobUnderstanding of administrative processes, and customer service Preferred skills and qualificationsBachelors degree in business administration or any related field Knowledge of data entry Strong communication and interpersonal skills
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Urgent Requirement For Retail Store Manager

Son Roopam Gems and Jewellery Private Limited

  • 1 - 2 yrs
  • 3.0 Lac/Yr
  • Pune
Customer Relationship Time Management Retail Store Operations Leadership Skills Staff Management Retail Operations Problem Solving Retail Sales Communication Skills Retail Store Retail Marketing
1. Only Male Candidate.2. Incentive Will Be Provided.3. Required Experience for 1 to 2 Years4. Good Experience in Sales.5. Handling complaints & after-sales service.6. Building long-term trust with Customers.7. Coordination with head office.8. Strong communication skills.9. Outdoor Activity.10.Staff training & performance monitoring11.Motivation and target achievement.12. Male Only2. Incentive Will Be Provided.3. Required Experience for 1 to 2 Years4. Good Experience in Sales.5. Handling complaints & after-sales service.6. Building long-term trust with Customers.7. Coordination with head office.8. Strong communication skills.9. Video Calling Will be Available.10.Staff training & performance monitoring11.Motivation and target achievement.
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Customer Service Associate (Fresher)

Knotwork Business Solution

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kharadi Pune
Customer Relationship Domestic BPO BPO Operations Chat Support Customer Care Cons Customer Guidance International BPO BPO Non Voice Non Voice Process BPO Chat Process
Role - Customer Care Representative for TCS GEM Minimum 6 month Experience required on paper with Excellent English communication(V5)Education criteria - Graduation is mandatory..Salary - 26kDay shift, Sunday fix off
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Customer Service Associate - Freshers

Ashwakala Solutions Private Limited

  • 0 - 2 yrs
  • 4.0 Lac/Yr
  • Pune
English Language Hindi BPO BPO Operations
As a Customer Service Associate, you will be responsible for providing exceptional service to customers through various communication channels. Key responsibilities include answering customer inquiries, resolving issues, and ensuring customer satisfaction with products or services. You will need to have strong communication skills in English and Hindi, as well as experience in BPO operations to excel in this role. A graduate degree and 0-2 years of relevant experience are required for this full-time position based in Pune.
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Store Manager

Sai Industries

  • 3 - 6 yrs
  • 3.3 Lac/Yr
  • Ranjangaon Pune
Store Handling Warehousing Customer Handling Branch Administration Leadership Skills Warehouse Operations Basic Computer Skills Inventory Planning Stock Maintenance Store Operation Store Operations Invoice Processing Inventory Stock Taking Retail Store Operations
**JOB DESCRIPTION STORE & DISPATCH MANAGERSai Industries**Position OverviewThe Store & Dispatch Manager will lead end-to-end material management, ensuring accurate inventory, streamlined inwardoutward movements, and on-time dispatch execution. This role is mission-critical for Sai Industries supply chain ecosystem and demands absolute discipline, documentation control, and coordination with Purchase, Sales, and Production teams.Key Responsibilities1. Inventory ManagementMaintain real-time stock levels with zero deviations.Execute daily stock audits, cycle counts, and reconciliation with system records.Ensure proper GRN entry, bin allocation, and FIFO/FEFO methods.Identify fast-moving, slow-moving, and critical items; alert management proactively.2. Inward OperationsVerify incoming material with PO, invoice, and DC.Check quality, quantity, and packaging before accepting stock.Coordinate with Purchase team for discrepancies, shortages, or damages.Maintain clean, structured documentation with GRN, inward registers, and vendor files.3. Outward & Dispatch OperationsPlan daily dispatches based on customer orders, DOs, and priority loads.Prepare DC, invoice support documents, e-way bills, and dispatch records.Ensure loading accuracy: right product, right quantity, right vehicle.Track dispatches until delivery confirmation and maintain POD records.4. Warehouse Management & HousekeepingMaintain organised storage racks, labeling, SKU segregation, and safety norms.Monitor manpower productivity: helpers, loaders, and packing team.Ensure regular housekeeping and safety compliance (PPE, fire safety, cleanliness).Implement space optimisation strategies for efficient storage.5. Coordination & CommunicationWork closely with Purchase to plan stock inflow against vendor timelines.Support Sales Team by providing daily stock status and dispatch commitments.Coordinate with Transporters regarding vehicle availability, freight, and material safety.Update Management with daily store and dispatch MIS reports.6. Documentation & ComplianceMaintain stock registers, inwardoutward logs, and dispatch trackers.Ensure proper packing, labeling, and documentation as per customer standards.Maintain audit-ready files for internal and external audits.Adhere to company SOPs on material movement, stock accuracy, and record-keeping.7. Process Control & ImprovementDrive continuous improvement in warehouse layout, flow, and operational efficiency.Minimise material handling loss, errors, and returns.Implement barcoding or digital tracking (if applicable).Strengthen accountability within the store team through daily reporting and checklists.Required Skills & CompetenciesStrong understanding of industrial materials, hardware, safety items, packaging materials, and consumables.Hands-on knowledge of inwardoutward processes, GRN, DC, e-way bill, and dispatch planning.High accuracy, discipline, and ownership mindset.Team leadership and manpower handling experience.Proficiency in Excel, stock reports, and basic ERP/Tally item management.Strong coordination and communication with purchase, sales, and transport teams.QualificationsGraduate (Any stream; preference to Diploma/Graduate in Logistics or Supply Chain).48 years experience in Store, Warehouse, or Dispatch operations.Experience in industrial supply, manufacturing, or trading preferred.Salary Range (Recommended)22,000 35,000 per month depending on experience.Work LocationSai Industries (As per companys operational location).;
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  • 0 - 1 yrs
  • 2.8 Lac/Yr
  • Pune
Domestic BPO BPO Sales Voice Process Tele Caller Customer Relationship BPO Operations
Customer Service Executive Aaltruist Location: E-space A3 Building, 4th Floor, Wadgaon Sheri Road, Opposite Mantri IT Park, Viman Nagar, Pune 411014 Shift: Pure Day Shift Working Days: 6 Days a Week 1 Rotational Off Incentives: Unlimited Performance-Based Incentives________________________________________About the RoleWe are looking for energetic and passionate individuals to join our growing Customer Service team at Aaltruist. If you are eager to kick-start your career, enjoy communicating with people, and want to grow in a dynamic work environment this is the perfect opportunity for you!________________________________________Key Responsibilities Handle customer interactions professionally over calls. Provide accurate information and assistance regarding products/services. Maintain customer satisfaction through effective communication and problem-solving. Achieve daily and monthly performance targets.________________________________________Requirements Education: 12th Pass / Graduate / Undergraduate Languages: Fluent in Marathi, Hindi, and basic English Experience: Freshers and experienced candidates are welcome Skills: Good communication, patience, and a positive attitude________________________________________Perks & Benefits Full-time, stable job with growth opportunities Friendly and supportive work culture Attractive incentives and recognition programs________________________________________Walk-In Interview Details Venue:E-space A3 Building, 4th Floor, Wadgaon Sheri Road,Opp. Mantri IT Park, Viman Nagar, Pune 411014
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Sales Manager

Ozzone Group LLC

Direct Marketing Corporate Sales Management Skills Sales Operations Direct Sales Customer Relationship Marketing Communication Lead Generation
Sales managerGraduate with minimum 2 years experience as Sales Manager preferably from Ed Tech, Educational Training institutes, Banking and Insurance industry in India To work remotely To form your own sales team to sell our Ed Tech Career coaching training webinars.Conduct and hosting webinars, conducting campus placement, job fairs in India Control the sales team and management Available to join immediately
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Typing Skills Basic Computer Skills Data Entry Computer Operations Back End Processing Back Office Processing Coordination Skills MS Office Word Customer Care Backend Process
A Back Office Executive plays a crucial role in ensuring the smooth operation of a company's back-end processes. The primary responsibilities of a Back Office Executive include:1. Handling data entry tasks and maintaining the accuracy of company records.2. Managing computer operations and ensuring the efficient processing of back-end tasks.3. Coordinating with other departments to ensure seamless workflow.4. Providing customer care and addressing any back-end processing-related inquiries.
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International BPO Executive

Oriental Consultants

International Business International Process BPO Operations Business Process Outsourcing BPO Voice BPO Trainer Customer Manager BPO Sales International Voice Process International BPO Call Center Chat Support International Voice Customer Care Outbound Calling Good Communication Skills International BPO Voice Process
Dear Expert,We are excited to inform you about an excellent career opportunity with a leading BPO MNC in Pune for the role of International Customer Support Executive.Job Highlights: Profile: International Voice/Non-Voice Process Salary: Up to 4.50 LPA + Attractive Incentives Working Days: 5 Days a Week Cab Facility: Available Preference: Experienced Candidates in BPO/Customer SupportIf you have strong communication skills and are looking to grow your career with a reputed multinational company, this is the perfect opportunity for you. Apply Now for Walkin Interview! For more details, call or whatsapp at 8860-720-162 790-5454-097
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Ground Staff - Full Time - Freshers

DPSR Consultancy Solutions

Ground Staff Cabin Crew Air Ticketing Executive Passport Checking Staff Baggage Service Executive Guest Relationship Executive Customer Support Airport Manager Airport Operation Cargo Staff
Hiring for 66 Jobs for Ground Staff at multiple locations Jobs in Visakhapatnam, Itanagar, Patna, Ahmedabad, Ranchi, Mangalore, Kannur, Indore, Pune, Coimbatore, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.C.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree, Any Master Degree with Good knowledge in Ground, Cabin Crew, Air Ticketing Executive, Passport Checking Staff, Baggage Service Executive, Guest Relationship Executive, Customer Support, Airport Manager, Airport Operation, Cargo Staff etc.
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Fresher hiring for Air Hostess

DPSR Consultancy Solutions

Air Hostess Cabin Crew Flight Attendant Airlines Cabin Crew Airport Representative Senior Cabin Crew Airport Operation Airline Customer Service
As an Air Hostess, also known as a Cabin Crew or Flight Attendant, your primary responsibility is to ensure the safety and comfort of passengers during flights. You will also be responsible for providing excellent customer service and assisting passengers with any needs or concerns they may have during the flight.Key responsibilities include:- Conducting pre-flight safety checks and ensuring all safety protocols are followed- Providing safety demonstrations and instructions to passengers- Serving meals and beverages to passengers- Assisting passengers with seating arrangements.
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Airport Ticketing Airport Operation Airport Cargo Airport Ramp Airport Staff Airport Executive Airport Representative Airline Customer Service Baggage Service Executive Baggage Service Management Baggage Handler Terminal Services Terminal Operations Terminal Manager Airport Terminal Services Agent Airport Manager Airlines Transition Captain
Responsibilities:- Load and unload luggage from aircrafts and transfer luggage between aircrafts and airport terminals.- Ensure that luggage is properly tagged and sorted according to destination.- Assist passengers with oversized or overweight luggage.- Operate baggage conveyor belts and other equipment for the safe and efficient handling of luggage.- Communicate with airline staff to ensure that luggage is properly transferred and accounted for.- Report any issues or damages to luggage to supervisors or airline staff.
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Urgent Requirement For Service Advisor

Pacific Placements and Business Consultancy Pvt. Ltd.

  • 1 - 7 yrs
  • Mundhwa Pune
Commanding Attitude Customer Relationship Skill Development Legal Operations Co-ordinator
We are looking for a motivated and experienced Service Advisor to join our team in Mundhwa, Pune. This role is essential in providing exceptional customer service and ensuring smooth operations in our service department.Key Responsibilities:- Customer Interaction: Greet and assist customers as they arrive, understanding their needs, and providing clear information about services available.- Service Coordination: Schedule appointments and manage customer flow efficiently, ensuring timely service delivery for all clients.- Communication: Relay important updates and recommendations regarding vehicle maintenance and repair options to customers, ensuring transparency and trust.- Documentation: Prepare service orders and maintain accurate records of customer interactions, service history, and payments to ensure a streamlined process.- Problem Resolution: Address customer inquiries or concerns with professionalism, striving for quick and effective solutions to enhance customer satisfaction.Required Skills and Expectations:The ideal candidate will have a background in customer service, with 1 to 7 years of experience in a similar role. Strong communication skills are essential for interacting with customers and ensuring their needs are met. A graduate degree is preferred, and familiarity with automotive services is a plus. Attention to detail, organizational skills, and the ability to work in a fast-paced environment are crucial for success in this position. A commitment to providing outstanding service and maintaining a professional demeanor at all times is expected.
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Hiring For Back Office Executive Fresher

Pacific Placements and Business Consultancy Pvt. Ltd.

  • 0 - 2 yrs
  • Pimpri Chinchwad Pune
Customer Care Back Office Processing Coordination Skills Back End Processing MS Office Word Basic Computers Computer Operations
This role involves providing administrative and clerical support to the back office team. Responsibilities include data entry, managing paperwork, processing invoices, assisting with daily office tasks, and coordinating with other departments.The ideal candidate should have a graduate degree with 0-2 years of experience in a similar role. They should possess excellent organizational skills, attention to detail, and the ability to work efficiently in a fast-paced environment. Proficiency in MS Office and strong communication skills are also required.The back office assistant will be expected to handle multiple tasks simultaneously, prioritize workload effectively, and collaborate with team members to achieve departmental goals. This position requires a proactive and self-motivated individual who can work independently and contribute to the overall success of the team.
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Urgent Requirement For Back Office Executive

Pacific Placements and Business Consultancy Pvt. Ltd.

  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Pune
Customer Care Computer Operations Walk in
Back Office Executive Responsibilities:Performing market research.Gathering and processing research data.Performing basic admin duties including printing, sending emails, and ordering office supplies.Assisting and coordinating with the sales team.Assisting the Front Office team.Assisting with inventory control.Organizing staff meetings and updating calendars.Processing company receipts, invoices, and bills.Assisting and supporting management.Back Office Executive Requirements:Bachelors degree in business administration or similar field.Previous work experience as an Office Executive.Excellent organizational skills.Knowledge of computer operating systems and MS Office software.Working knowledge of CRM platforms.Ability to work as part of a team.High-level written and verbal communication skills.Basic knowledge of financial and accounting software.Familiarity with market research techniques.
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