Array ( [0] => customer-care-assistant [1] => siliguri ) Customer Care Assistant Fresher Jobs in Siliguri | Latest Vacancies
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Customer Care Assistant Fresher Jobs in Siliguri

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Walk-in For Opening For Customer Support Executive

Excel Solutions

  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Sevoke Road Siliguri
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support
We have vacant of 10 Customer Support Executive Jobs in Sevoke Road, Siliguri, for Freshers Educational Qualification : Higher Secondary, Diploma, B.A, B.C.A, B.B.A, B.Com, M.A Skill Customer Relationship,outbound calling,customer care,customer service,customer support etc.
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Customer Care Assistant

Arin Media and Entertainment Pvt. Ltd.

Basic Computer Skills
An airline customer service agent works in an airport or a call center, providing information and assistance to the flying public. In a call center, an airline customer service agent helps customers with flight reservations, itinerary changes, baggage concerns and questions about customer loyalty programs. Face-to-face interaction occurs at airports. At a front counter, an airline customer service agent assists passengers with check-in, issues tickets, provides flight information, checks baggage and solves ticket-related travel problems. At the gate, airline customer service agents check boarding passes, upgrade seats and reissue tickets when a flight is overbooked. A workday may be routine or very stressful. For example, a weather or safety issue may cause the cancellation of several flights. Harried passengers trying to make a connecting flight or get to a destination may take their frustration out on the first employee they see. That employee is usually an airline customer service agent. Uncontrollable circumstances may leave a service agent without a remedy to a problem. Remaining calm under pressure and maintaining a smile is a critical duty of this job.
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Reservation & Ticketing Officer

Arin Media and Entertainment Pvt. Ltd.

Customer Service Agent Customer Service Assistant Customer Service Associate Hospitality Executive Hospitality
Assisting and advising customers who may be choosing from a variety of travel options.Making reservations for customers based on their various requirements and budgetary allowances.Checking the availability of accommodation or transportation on the customers desired travel dates.Helping plan travel itineraries by suggesting local tourist attractions and places of interest.Processing payments and sending confirmation details to customers.Sorting out any issues that may arise with bookings or reservations.Selling and promoting reservation services.Answering any questions customers might have about the reservation process.Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations.Providing support to customers who may need to amend or cancel a reservation.
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