Customer Calling Job Vacancies in Delhi NCR

Job Position: Tele Sales ExecutiveCompany: Effizent Seele Pvt. Ltd.Department: Sales & MarketingReports To: Sales ManagerJob Summary:The Sales Executive is responsible for identifying and pursuing new sales opportunities, building strong relationships with customers, and achieving or exceeding sales targets. The ideal candidate will be proactive, persuasive, and focused on delivering exceptional customer experiences while driving business growth.Key responsibilities -:*Identify and approach potential customer to promote and sell products and services (GST Franchisee).*Doing Telecalls and Telesales*Prepare sales report and presentation for management

We are seeking a dedicated Calling Executive to join our team in Ghaziabad. The ideal candidate will have 1 to 2 years of experience and a graduate degree. This full-time position involves engaging with clients and facilitating communication for various services. Key Responsibilities:1. Client Communication: Make outbound calls to clients to provide information about services, answer inquiries, and address any concerns or questions they may have. Clear and efficient communication is essential.2. Follow-Up Calls: Conduct follow-up calls to ensure customer satisfaction and gather feedback on services provided. This helps in improving service quality and enhancing customer relationships.3. Data Entry and Reporting: Maintain accurate records of calls made and client interactions in the system. You will be responsible for updating databases and generating reports as needed.4. Team Collaboration: Work closely with other team members to share insights and strategies for improving client engagement and sales outcomes.Required Skills and Expectations:The ideal candidate should have excellent verbal communication skills and a friendly, persuasive telephone manner. Strong organizational skills and attention to detail are necessary for accurately managing client information. Ability to work in a team and handle multiple calls efficiently is essential. A positive attitude and the eagerness to learn and grow within the role are highly valued. As this position is strictly for females, candidates must meet this gender requirement.

Position: Telecaller ExecutiveSalary: 15,000 - 20,000 per monthExperience: Minimum 1 year in Telecalling / CallingLocation: Najafgarh, New DelhiWorking Days: Monday to SaturdayShift: Day ShiftGender: Male / Female - Both can applyImmediate joiners are requiredKey ResponsibilitiesMake outbound calls to potential customers and generate leads.Handle incoming enquiries and understand customer requirements.Follow up regularly with leads, enquiries and quotations.Maintain accurate calling and lead records in CRM/Excel.Coordinate with the Sales Team for qualified leads and meetings.Maintain daily calling and follow-up reports.Achieve daily/weekly calling and lead-generation targets.Maintain professional communication with customers.EligibilityGraduate in any discipline.Minimum 1 year of relevant calling/telecalling experience.Excellent communication skills in English.Good convincing and interpersonal skills.Basic knowledge of MS Excel/CRM preferred.Positive attitude, target-oriented and disciplined.

* Handle incoming grievance and support calls from users.* Understand, record and appropriately route grievances/complaints.* Provide accurate information and assistance as per defined processes/SOPs.* Coordinate with concerned officials for grievance resolution and follow-up.* Maintain call/grievance records in the designated system.* Perform basic computer and MS Office-related tasks.* Escalate unresolved or critical issues to the concerned authority.* Maintain professional and courteous communication with callers.* Perform other call-handling/support activities related to the grievance redressal system.*Required Skills:** Good verbal and interpersonal communication skills.* Good command of *Hindi and English*.* Basic computer and MS Office knowledge.* Good listening, problem-solving and coordination skills.* Ability to work as per project/operational requirements.*Experience:* Prior experience in Helpdesk/Call Centre/Customer Support in Government/PSU Grievance handling preferred

Hiring For Project One & Vegas Location Noida Role Customer Service Associate - 10 Hours Shift, no cab,Only International Voice BPO candidates considered. Immediate joiners preferred. Project One & VegasProcess- MagentaUndergraduate/Graduate with minimum 1 year of intemational chat process experience required

We are looking for a dedicated and enthusiastic Tele Caller to join our team in Ghaziabad. This role is perfect for individuals who enjoy communicating with others and are eager to learn. Key Responsibilities:- Make Outbound Calls: Contact potential customers to promote products or services, explaining features and benefits clearly.- Handle Inbound Queries: Respond to incoming calls and inquiries, providing accurate information and assisting customers with their questions.- Maintain Customer Records: Update and manage customer information in the database to ensure accuracy and follow up on leads.- Achieve Targets: Meet daily and weekly calling targets to contribute to the teams success and help drive sales.- Follow Up on Leads: Reconnect with previous customers or leads to encourage repeat business and gather feedback.- Create Weekly Reports: Compile data on call outcomes and share weekly reports with management to track performance.Required Skills and Expectations:Candidates must be female and should possess a minimum education of 10th grade. Strong verbal communication skills are essential, along with the ability to listen actively and respond appropriately. Previous experience in a call center or tele sales is a plus but not mandatory, as we are open to freshers as well. Candidates should be friendly, persuasive, and possess good organizational skills to manage multiple tasks efficiently. A positive attitude towards sales and customer service will be highly valued.

We are seeking a dedicated Customer Care Executive to join our team in Delhi. This role is perfect for fresh graduates looking to start their careers in customer service. You will play a vital role in assisting customers and ensuring their satisfaction.Key Responsibilities include:- Responding to Customer Inquiries: Address customer questions and concerns via phone, email, or in-person. Provide accurate information and solutions promptly.- Problem Resolution: Work closely with customers to understand their issues and provide effective solutions. Ensure timely follow-up and resolution of their concerns. - Maintaining Customer Records: Keep detailed records of customer interactions, transactions, and feedback. This will help improve future customer service.- Providing Product Information: Inform customers about products and services. Help them choose the best options for their needs, ensuring they have a positive experience.- Collaborating with Team Members: Work together with colleagues to effectively handle customer requests and share best practices. A team-oriented approach enhances overall service quality.Required skills and expectations include:- Excellent verbal and written communication skills, enabling you to convey information clearly and professionally.- A positive attitude and eagerness to assist customers, which can greatly impact customer satisfaction.- Basic computer skills and proficiency in using customer service software.- Strong problem-solving abilities and a detail-oriented approach to handling inquiries.- Willingness to learn and adapt in a fast-paced work environment. Join us to help create positive experiences for our customers!

As a Customer Care Executive, you will be the first point of contact for our customers, providing them with support and assistance to ensure a positive experience.Key Responsibilities:1. Customer Interaction: Engage with customers via phone, email, or chat to address their inquiries, resolve issues, and provide product information in a friendly and professional manner.2. Issue Resolution: Listen carefully to customer complaints or concerns and work towards a satisfactory resolution, ensuring that each interaction leaves the customer feeling valued and respected.3. Product Knowledge: Maintain up-to-date knowledge of our products and services, allowing you to offer accurate information and guidance to customers.4. Feedback Collection: Gather customer feedback and report it to the management team to help improve services and products.5. Record Maintenance: Update customer records and documents in the system accurately to ensure reliable data management.Required Skills and Expectations:Candidates should possess excellent communication skills, enabling them to interact effectively with customers. A strong problem-solving mindset is essential to manage and resolve issues promptly. A friendly and positive attitude is crucial for creating a welcoming experience for customers. Basic computer skills are necessary for documentation and record-keeping, and the ability to work in a team-oriented environment is key to succeeding in this role.

We are looking for a motivated and energetic Tele Sales Manager to join our team in Chirag, Delhi. The ideal candidate will have a passion for sales and excellent communication skills. This full-time position is perfect for someone who enjoys engaging with customers over the phone.Key Responsibilities:1. Lead Generation: You will be responsible for identifying potential customers and initiating contact to discuss our products and services. This includes researching and gathering information on leads to effectively connect with them.2. Sales Conversion: Your main goal will be to convert leads into sales by clearly presenting our offerings, answering questions, and addressing any concerns. You will need to develop persuasive pitch techniques to drive conversion rates.3. Customer Relationship Management: Building strong relationships with customers is vital. You will follow up with customers to ensure satisfaction and maintain ongoing communications for future sales opportunities.4. Reporting and Feedback: Regularly you will be expected to track your sales results and provide feedback on customer interactions to help improve processes and products.Required Skills and Expectations:We are looking for a female candidate with a minimum education of 12th pass. You should have excellent verbal communication skills and a friendly, approachable demeanor. A basic understanding of sales techniques is preferred, but we are open to candidates with 0 to 2 years of experience. You must be comfortable working in a fast-paced environment and be goal-oriented to achieve sales targets. Strong organizational skills will help you manage multiple tasks effectively.

A calling executive handles phone communication with customers or clients. They make outbound calls to find new leads, sell products, or collect payments. They also answer inbound calls to solve problems and answer questions.

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We are looking for a Telecalling Executive to join our team in Uttam Nagar, Delhi. This is a full-time position suited for individuals who have just completed their education and are eager to start their career in a dynamic environment.As a Telecalling Executive, you will be responsible for making outbound calls to potential customers, promoting our services, and addressing inquiries. Your primary goal will be to generate leads and contribute to our sales efforts.Key responsibilities include:1. Making Outbound Calls: You will contact potential clients to explain our offerings and gauge their interest, ensuring a friendly and professional demeanor throughout each call.2. Lead Generation: Actively seek new customers by identifying prospects and understanding their needs, helping to expand our client base.3. Database Management: Maintain accurate records of calls and customer interactions in our database, ensuring that information is updated and organized.4. Follow-Up Calls: Regularly check in with leads to provide information or update them on offers, strengthening customer relationships and increasing chances of conversion.To succeed in this role, you must have excellent communication skills, a friendly attitude, and the ability to handle rejection with resilience. A basic understanding of telemarketing principles is helpful but not required. Candidates should be skilled in listening and persuasive speaking, with a willingness to learn and adapt to our sales techniques. A strong commitment to meeting targets is essential for growth in this position.

We are looking for a dedicated Customer Care Executive to join our team at DLF Phase I. This position is ideal for individuals who are passionate about providing excellent customer service and are eager to start their career in a dynamic environment.Key Responsibilities:- Respond to Customer Inquiries: Handle customer questions via phone, email, or chat to ensure their concerns are addressed promptly and effectively.- Provide Product Information: Educate customers about our products and services, helping them to make informed decisions.- Maintain Customer Records: Accurately update and maintain customer information in the database for efficient follow-up and service delivery.- Resolve Issues: Identify and resolve customer complaints by coordinating with other departments when necessary, ensuring a positive customer experience.- Follow Up with Customers: Conduct follow-up calls or emails to ensure customers are satisfied with the solutions provided and to encourage loyalty.- Report Feedback: Gather customer feedback and report insights to management to identify areas for improvement in services and processes.Required Skills and Expectations:- Must have completed at least the 12th grade to apply for this position.- Female candidates are preferred for this role.- Strong communication skills are essential, both verbal and written, to interact effectively with customers.- An ability to handle stressful situations with patience and professionalism is important.- Basic computer knowledge and familiarity with customer service software will be beneficial.- A positive attitude and willingness to learn are key traits expected from candidates. This role requires a full-time commitment and is based in the office, providing an excellent opportunity to build your career in customer service.

We're a growing D2C brand (Zevix) looking for a full-time Customer Support Executive to join our small team.What you'll do:Call and WhatsApp customers to confirm COD (cash-on-delivery) ordersFollow up on abandoned carts and answer customer queries the same dayCoordinate with our packing team to track order status and shipmentsMaintain daily records of orders, follow-ups, and customer responsesWhat we're looking for:Clear spoken Hindi/Hinglish (English is a plus)Comfortable making outbound calls all dayBasic smartphone/WhatsApp/computer familiarityReliable, organized, and able to work independentlyExperience: Freshers welcome. Prior telecalling, BPO, or retail customer service experience is a plus but not required.Work hours: Mon-Sat, 10 AM-7 PMWork type: In-office

As a Customer Care Executive, your role is crucial in ensuring that our customers receive exceptional service and support. You will be the first point of contact for customers, helping them with inquiries and resolving their issues.Key Responsibilities:- Handle Customer Inquiries: Address customer questions and concerns through multiple channels, including phone, email, and chat, ensuring prompt and accurate responses.- Resolve Issues: Identify, troubleshoot, and resolve customer complaints efficiently, taking ownership of each case to ensure customer satisfaction.- Provide Product Knowledge: Educate customers about our products and services, assisting them in understanding features and benefits to enhance their experience.- Maintain Records: Document customer interactions and transactions accurately in the system to ensure proper follow-up and resolution tracking.- Collaborate with Other Teams: Work closely with sales, technical support, and other departments to find solutions and improve the overall customer experience.Required Skills and Expectations:Candidates should possess strong communication skills and a friendly demeanor to build rapport with customers. A problem-solving attitude is essential as you will need to address various customer issues effectively. Experience in customer service or call center operations is preferred, but not mandatory for those eager to learn. You should be detail-oriented with good organizational skills to handle multiple inquiries simultaneously. Additionally, proficiency in basic computer applications is necessary to log and track customer interactions. A minimum educational qualification of completing the 12th grade is required, along with a willingness to work full-time from our office in Gurgaon.

We are looking for a dedicated Tele Caller to join our team in Nehru Place. The ideal candidate will have 1 to 3 years of experience and a Bachelors degree (B.A). This is a full-time position, and we invite female applicants to apply.Key Responsibilities:- Making Outbound Calls: Engage potential customers by calling them to provide information about our services and offerings, aiming to generate interest and inquiries.- Responding to Customer Queries: Handle incoming questions from customers, providing accurate and timely responses to ensure customer satisfaction.- Maintaining Records: Keep detailed notes of each call, noting customer feedback, inquiries, and any follow-up actions needed, ensuring effective tracking of communications.- Scheduling Appointments: Coordinate and set up meetings between potential clients and the sales team to facilitate further discussions on business opportunities.- Follow-up Calls: Regularly reach out to potential leads who have shown interest but have not yet made a decision, keeping our services top of mind.Required Skills and Expectations:- Excellent communication skills: The candidate should be fluent in English and possess strong verbal skills to engage effectively with customers.- Good listening skills: The ability to understand customer needs and respond appropriately is crucial for success.- Basic computer skills: Familiarity with MS Office and CRM software is preferred for managing records and scheduling.- Goal-oriented mindset: The ideal candidate should be motivated to meet daily call targets and contribute positively to team goals.- Professional demeanor: A friendly and approachable attitude is essential for building rapport with clients and ensuring a positive experience during calls.

As a Customer Support Executive based in Janakpuri, you will play an important role in enhancing customer satisfaction by providing effective assistance and support. You will work in a full-time office environment and are expected to have 1 to 4 years of relevant experience.Key Responsibilities:- Respond to Customer Inquiries: Address customers questions through phone, email, or chat in a timely manner. This will help ensure that customers feel heard and valued.- Resolve Issues: Troubleshoot and resolve customer complaints effectively by understanding their concerns and providing suitable solutions.- Maintain Customer Records: Accurately document customer interactions in the system. This ensures that customer histories are accessible for future reference.- Collaborate with Teams: Work closely with other departments, such as sales and technical support, to escalate complex issues and improve overall customer service.- Provide Product Information: Educate customers about products or services, guiding them on how to best utilize their purchases for an enhanced experience.Required Skills and Expectations:Candidates should possess strong communication skills, both verbal and written, to engage with customers clearly and professionally. A good problem-solving ability is necessary for addressing customer issues effectively. You should be comfortable using computers and various software applications to manage customer inquiries and keep records. The ability to work well under pressure and maintain a positive attitude is essential. A customer-centric approach and passion for helping others will greatly contribute to your success in this role.

We are looking for a motivated, friendly, and professional Female Relationship Executive - MI to join our team at Kirti Nagar, New Delhi. This opportunity is ideal for graduates who want to build a successful career in Customer Relationship Management.Job Details:Position: Relationship Executive - MILocation: Kirti Nagar, New DelhiShift: Day & Night ShiftExperience: Minimum 6 Months (Calling/Customer Support experience preferred)Salary: Up to 25,000+ (Based on experience and performance)Additional Benefits: Attractive IncentivesWork Environment: Safe, Professional & Growth-Oriented OfficeKey Responsibilities:1. Client InteractionConnect with clients through phone calls and face-to-face meetings.Understand customer requirements and build long-term relationships.2. Problem ResolutionHandle customer queries professionally.Resolve client concerns promptly to ensure maximum customer satisfaction.3. Data ManagementMaintain accurate records of customer interactions.Update client information regularly in the CRM/system.4. Team CollaborationCoordinate with the Sales and Marketing teams.Share customer feedback and suggest improvements for better service.5. ReportingPrepare regular reports on customer interactions, feedback, and issue resolution.Highlight trends and provide insights to management.Required Skills & EligibilityFemale candidates are encouraged to apply.Graduate in any discipline.Minimum 6 months of experience in Customer Service, Telecalling, Relationship Management, or Calling Process.Excellent communication and interpersonal skills.Comfortable handling client calls and interacting with customers.Strong problem-solving and customer-focused approach.Good computer knowledge and attention to detail.Positive attitude, willingness to learn, and ability to work in a team.Why Join Us?Salary up to 25,000+ with attractive incentives.Safe and professional work environment.Career growth opportunities.Day & Night Shift options available.Supportive team and learning-oriented workplace.

We are seeking a dedicated Relationship Executive-MI to join our team in Delhi. This role is ideal for recent graduates or individuals with up to two years of experience who are eager to build strong client relationships.As an MI Relationship Executive, your primary responsibilities will include:1. Client Engagement: You will interact with clients to understand their needs and provide them with tailored solutions. Building and maintaining strong relationships will be crucial to your success in this role.2. Data Management: You will be responsible for gathering and analyzing data related to client accounts. Your findings will help in creating reports and presentations that inform decision-making.3. Feedback Collection: Actively collecting feedback from clients will be essential to improve services and offerings. You will need to communicate this feedback to relevant internal teams to drive enhancements.4. Collaboration: Working closely with colleagues in different departments, you will ensure that client requirements are met effectively and efficiently. Good teamwork is essential for achieving common goals.To excel as an MI Relationship Executive, you should have a bachelor degree.

We are seeking a dedicated MI Relationship Executive to join our team in Delhi. This role is ideal for recent graduates or individuals with up to two years of experience who are eager to build strong client relationships.As an MI Relationship Executive, your primary responsibilities will include:1. Client Engagement: You will interact with clients to understand their needs and provide them with tailored solutions. Building and maintaining strong relationships will be crucial to your success in this role.2. Data Management: You will be responsible for gathering and analyzing data related to client accounts. Your findings will help in creating reports and presentations that inform decision-making.3. Feedback Collection: Actively collecting feedback from clients will be essential to improve services and offerings. You will need to communicate this feedback to relevant internal teams to drive enhancements.4. Collaboration: Working closely with colleagues in different departments, you will ensure that client requirements are met effectively and efficiently. Good teamwork is essential for achieving common goals.To excel as an MI Relationship Executive, you should have a bachelor degree.