Call Center Executive - Greater Noida

We are looking for a dedicated Call Center Executive to join our team in Greater Noida. The ideal candidate should have at least 1 year of experience and a minimum education level of 12th pass. This full-time position requires working onsite at our office.

Key Responsibilities:

1. Customer Interaction: Engage with customers through phone calls, addressing their queries and providing accurate information about our services and products.

2. Issue Resolution: Assist in resolving customer complaints effectively and efficiently, ensuring a positive experience.

3. Data Entry: Maintain accurate records of customer interactions and transactions in the system to keep track of inquiries and resolutions.

4. Feedback Collection: Gather customer feedback to help improve services and products, contributing to overall business growth.

Required Skills and Expectations:

Candidates must have excellent communication skills, with the ability to articulate clearly and listen actively. Strong problem-solving abilities are essential to address customers' needs and concerns effectively. A good command of relevant software applications and basic computer literacy is necessary for data entry tasks. Candidates should possess a positive attitude, adaptability, and a willingness to work as part of a team. Punctuality and a commitment to continuous improvement in service quality will be key to success in this role.

• Experience

  1 Years

• No. of Openings

  800

• Education

  12th Pass

• Role

  Call Center Executive

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Age Limit

  18 - 30 Yrs.

• Job Country

  India

• Type of Job

  Full Time (Night Shift)

• Work Location Type

  Work from Office

• Benefits include

  Laptop