Customer Calling Job Vacancies in Delhi

Job Position: Tele Sales ExecutiveCompany: Effizent Seele Pvt. Ltd.Department: Sales & MarketingReports To: Sales ManagerJob Summary:The Sales Executive is responsible for identifying and pursuing new sales opportunities, building strong relationships with customers, and achieving or exceeding sales targets. The ideal candidate will be proactive, persuasive, and focused on delivering exceptional customer experiences while driving business growth.Key responsibilities -:*Identify and approach potential customer to promote and sell products and services (GST Franchisee).*Doing Telecalls and Telesales*Prepare sales report and presentation for management

Position: Telecaller ExecutiveSalary: 15,000 - 20,000 per monthExperience: Minimum 1 year in Telecalling / CallingLocation: Najafgarh, New DelhiWorking Days: Monday to SaturdayShift: Day ShiftGender: Male / Female - Both can applyImmediate joiners are requiredKey ResponsibilitiesMake outbound calls to potential customers and generate leads.Handle incoming enquiries and understand customer requirements.Follow up regularly with leads, enquiries and quotations.Maintain accurate calling and lead records in CRM/Excel.Coordinate with the Sales Team for qualified leads and meetings.Maintain daily calling and follow-up reports.Achieve daily/weekly calling and lead-generation targets.Maintain professional communication with customers.EligibilityGraduate in any discipline.Minimum 1 year of relevant calling/telecalling experience.Excellent communication skills in English.Good convincing and interpersonal skills.Basic knowledge of MS Excel/CRM preferred.Positive attitude, target-oriented and disciplined.

* Handle incoming grievance and support calls from users.* Understand, record and appropriately route grievances/complaints.* Provide accurate information and assistance as per defined processes/SOPs.* Coordinate with concerned officials for grievance resolution and follow-up.* Maintain call/grievance records in the designated system.* Perform basic computer and MS Office-related tasks.* Escalate unresolved or critical issues to the concerned authority.* Maintain professional and courteous communication with callers.* Perform other call-handling/support activities related to the grievance redressal system.*Required Skills:** Good verbal and interpersonal communication skills.* Good command of *Hindi and English*.* Basic computer and MS Office knowledge.* Good listening, problem-solving and coordination skills.* Ability to work as per project/operational requirements.*Experience:* Prior experience in Helpdesk/Call Centre/Customer Support in Government/PSU Grievance handling preferred

We are seeking a dedicated Customer Care Executive to join our team in Delhi. This role is perfect for fresh graduates looking to start their careers in customer service. You will play a vital role in assisting customers and ensuring their satisfaction.Key Responsibilities include:- Responding to Customer Inquiries: Address customer questions and concerns via phone, email, or in-person. Provide accurate information and solutions promptly.- Problem Resolution: Work closely with customers to understand their issues and provide effective solutions. Ensure timely follow-up and resolution of their concerns. - Maintaining Customer Records: Keep detailed records of customer interactions, transactions, and feedback. This will help improve future customer service.- Providing Product Information: Inform customers about products and services. Help them choose the best options for their needs, ensuring they have a positive experience.- Collaborating with Team Members: Work together with colleagues to effectively handle customer requests and share best practices. A team-oriented approach enhances overall service quality.Required skills and expectations include:- Excellent verbal and written communication skills, enabling you to convey information clearly and professionally.- A positive attitude and eagerness to assist customers, which can greatly impact customer satisfaction.- Basic computer skills and proficiency in using customer service software.- Strong problem-solving abilities and a detail-oriented approach to handling inquiries.- Willingness to learn and adapt in a fast-paced work environment. Join us to help create positive experiences for our customers!

We are looking for a motivated and energetic Tele Sales Manager to join our team in Chirag, Delhi. The ideal candidate will have a passion for sales and excellent communication skills. This full-time position is perfect for someone who enjoys engaging with customers over the phone.Key Responsibilities:1. Lead Generation: You will be responsible for identifying potential customers and initiating contact to discuss our products and services. This includes researching and gathering information on leads to effectively connect with them.2. Sales Conversion: Your main goal will be to convert leads into sales by clearly presenting our offerings, answering questions, and addressing any concerns. You will need to develop persuasive pitch techniques to drive conversion rates.3. Customer Relationship Management: Building strong relationships with customers is vital. You will follow up with customers to ensure satisfaction and maintain ongoing communications for future sales opportunities.4. Reporting and Feedback: Regularly you will be expected to track your sales results and provide feedback on customer interactions to help improve processes and products.Required Skills and Expectations:We are looking for a female candidate with a minimum education of 12th pass. You should have excellent verbal communication skills and a friendly, approachable demeanor. A basic understanding of sales techniques is preferred, but we are open to candidates with 0 to 2 years of experience. You must be comfortable working in a fast-paced environment and be goal-oriented to achieve sales targets. Strong organizational skills will help you manage multiple tasks effectively.

A calling executive handles phone communication with customers or clients. They make outbound calls to find new leads, sell products, or collect payments. They also answer inbound calls to solve problems and answer questions.

We are looking for a Telecalling Executive to join our team in Uttam Nagar, Delhi. This is a full-time position suited for individuals who have just completed their education and are eager to start their career in a dynamic environment.As a Telecalling Executive, you will be responsible for making outbound calls to potential customers, promoting our services, and addressing inquiries. Your primary goal will be to generate leads and contribute to our sales efforts.Key responsibilities include:1. Making Outbound Calls: You will contact potential clients to explain our offerings and gauge their interest, ensuring a friendly and professional demeanor throughout each call.2. Lead Generation: Actively seek new customers by identifying prospects and understanding their needs, helping to expand our client base.3. Database Management: Maintain accurate records of calls and customer interactions in our database, ensuring that information is updated and organized.4. Follow-Up Calls: Regularly check in with leads to provide information or update them on offers, strengthening customer relationships and increasing chances of conversion.To succeed in this role, you must have excellent communication skills, a friendly attitude, and the ability to handle rejection with resilience. A basic understanding of telemarketing principles is helpful but not required. Candidates should be skilled in listening and persuasive speaking, with a willingness to learn and adapt to our sales techniques. A strong commitment to meeting targets is essential for growth in this position.

We are looking for a dedicated Tele Caller to join our team in Nehru Place. The ideal candidate will have 1 to 3 years of experience and a Bachelors degree (B.A). This is a full-time position, and we invite female applicants to apply.Key Responsibilities:- Making Outbound Calls: Engage potential customers by calling them to provide information about our services and offerings, aiming to generate interest and inquiries.- Responding to Customer Queries: Handle incoming questions from customers, providing accurate and timely responses to ensure customer satisfaction.- Maintaining Records: Keep detailed notes of each call, noting customer feedback, inquiries, and any follow-up actions needed, ensuring effective tracking of communications.- Scheduling Appointments: Coordinate and set up meetings between potential clients and the sales team to facilitate further discussions on business opportunities.- Follow-up Calls: Regularly reach out to potential leads who have shown interest but have not yet made a decision, keeping our services top of mind.Required Skills and Expectations:- Excellent communication skills: The candidate should be fluent in English and possess strong verbal skills to engage effectively with customers.- Good listening skills: The ability to understand customer needs and respond appropriately is crucial for success.- Basic computer skills: Familiarity with MS Office and CRM software is preferred for managing records and scheduling.- Goal-oriented mindset: The ideal candidate should be motivated to meet daily call targets and contribute positively to team goals.- Professional demeanor: A friendly and approachable attitude is essential for building rapport with clients and ensuring a positive experience during calls.

As a Customer Support Executive based in Janakpuri, you will play an important role in enhancing customer satisfaction by providing effective assistance and support. You will work in a full-time office environment and are expected to have 1 to 4 years of relevant experience.Key Responsibilities:- Respond to Customer Inquiries: Address customers questions through phone, email, or chat in a timely manner. This will help ensure that customers feel heard and valued.- Resolve Issues: Troubleshoot and resolve customer complaints effectively by understanding their concerns and providing suitable solutions.- Maintain Customer Records: Accurately document customer interactions in the system. This ensures that customer histories are accessible for future reference.- Collaborate with Teams: Work closely with other departments, such as sales and technical support, to escalate complex issues and improve overall customer service.- Provide Product Information: Educate customers about products or services, guiding them on how to best utilize their purchases for an enhanced experience.Required Skills and Expectations:Candidates should possess strong communication skills, both verbal and written, to engage with customers clearly and professionally. A good problem-solving ability is necessary for addressing customer issues effectively. You should be comfortable using computers and various software applications to manage customer inquiries and keep records. The ability to work well under pressure and maintain a positive attitude is essential. A customer-centric approach and passion for helping others will greatly contribute to your success in this role.

We are seeking a dedicated Customer Care Executive to join our team in Okhla. The ideal candidate should have a strong commitment to providing excellent service to our customers.Key Responsibilities:- Respond to Customer Queries: Handle incoming calls, emails, and messages from customers to address their questions or concerns in a timely and professional manner.- Provide Product Information: Offer detailed information about our products and services to help customers make informed decisions.- Resolve Issues: Identify and resolve customer issues or complaints by following established procedures, ensuring customer satisfaction.- Maintain Records: Keep accurate records of customer interactions and transactions using our database system for future reference.- Collaborate with Team Members: Work closely with other team members to ensure a seamless customer experience and share insights on customer feedback.- Follow Up with Customers: Reach out to customers as needed to ensure their issues are resolved and they are satisfied with our services.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, to effectively interact with customers. A friendly and approachable demeanor is crucial to establish trust and rapport. Basic computer skills, including proficiency in Microsoft Office applications, are necessary for managing customer data. Attention to detail, patience, and the ability to work well under pressure in a fast-paced environment are essential. A positive attitude and a willingness to learn will contribute to success in this role.

We are looking for a BPO Telecaller to join our team in Vikas Puri, Delhi. This role is suitable for individuals with 0 to 5 years of experience and requires at least a 12th-grade education. The position is full-time and based in the office.As a BPO Telecaller, your primary responsibilities will include communicating with customers over the phone, providing information about our services or products, and helping resolve customer queries. You will be expected to make outbound calls as well as handle incoming calls, ensuring that each customer feels valued and understood. Building and maintaining strong customer relationships is essential for this role.You will also record customer interactions accurately in the database, track leads, and follow up as needed. Familiarity with basic computer operations will be required to handle data entry tasks efficiently. To succeed in this position, you should possess excellent verbal communication skills, a friendly and approachable demeanor, and the ability to listen actively to customer needs. Being persuasive and having good negotiation skills will also be beneficial. A positive attitude and the willingness to learn will go a long way in this role, as you will be working in a fast-paced environment. Time management skills will help you handle multiple calls effectively throughout the day.

Greet and welcome visitors in a professional manner, Maintain visitor logs and issue badges when required, Handle incoming and outgoing mail and courier services, Ensure the reception area is tidy, organized, and presentable at all times.

We are looking for a dedicated Telecaller Staff member to join our team in Chattarpur. This role requires a female candidate who has a passion for customer service and effective communication skills. Key Responsibilities:- Making Outbound Calls: Contact potential and existing customers to promote and provide information about our products or services.- Handling Inbound Queries: Answer incoming calls from customers, addressing their inquiries, resolving issues, and providing detailed information as needed.- Updating Customer Information: Maintain and update customer databases with accurate information gathered during calls to ensure the database remains current.- Achieving Targets: Work towards meeting daily and monthly call targets set by the management to help the team reach its goals.- Providing Feedback: Share insights and feedback from customer interactions with the management to improve service delivery and customer satisfaction.Required Skills and Expectations:- Excellent verbal communication skills to convey information effectively to customers.- Strong listening skills to understand customer needs and respond appropriately.- Ability to handle rejection and stay motivated to make further calls.- Basic computer skills for data entry and using customer relationship management (CRM) software effectively.- Prior experience in a similar role is preferred but not mandatory, as we welcome individuals eager to learn and grow.- A positive attitude and a willingness to work as part of a team in a fast-paced environment. Candidates with 1 to 7 years of experience and a minimum education of 12th grade are encouraged to apply.

We are looking for a motivated and enthusiastic female candidate for the Customer Care Executive position. As a fresher, you will have the opportunity to develop your skills while providing excellent service to our customers. This is a full-time work-from-home job based in Delhi. Key Responsibilities:- Respond to Customer Inquiries: You will be the first point of contact for customers, addressing their questions and concerns through phone, email, or chat.- Provide Information About Products: It is essential to understand our products and services so you can provide accurate information and assist customers in making informed choices.- Resolve Customer Complaints: You will proactively listen to and resolve customer issues, ensuring their satisfaction and maintaining a positive company image.- Maintain Customer Records: Accurate and organized record-keeping is important. You will update customer information in our database to ensure seamless service.- Collaborate with Team Members: Teamwork is key in a customer care role. You will work closely with your colleagues to share insights and solutions for common customer issues.Required Skills and Expectations:- A minimum education level of 12th pass is necessary for this position.- Excellent communication skills in English, both written and verbal, are essential to clearly convey information and assist customers.- You should possess good listening skills to fully understand customer concerns and provide effective solutions.- Basic computer skills, including familiarity with email and chat software, are required for accurate communication.- A positive attitude and a willingness to learn are crucial for success in this role, as you will be representing the company to our valued customers.

We are seeking a friendly and organized Receptionist to join our team in Delhi. This position is ideal for someone looking to start or grow a career in an office environment and requires a commitment to providing excellent customer service.Key Responsibilities:- Greet Visitors: Welcome guests and ensure they feel comfortable while waiting. Provide them with important information and directions as needed.- Answer Phone Calls: Manage incoming calls with a polite and professional demeanor. Route calls to the appropriate staff members or departments.- Manage Appointments: Schedule and confirm appointments for staff and keep track of meeting rooms and resources to ensure smooth operations.- Organize Office Supplies: Monitor and manage office supplies, placing orders as necessary to ensure that everything is stocked and ready for use.- Maintain Records: Help keep records organized, including filing documents and managing important paperwork for the office.Required Skills and Expectations:Candidates should have a minimum education of 12th grade and may have 0 to 3 years of experience in a similar role. Strong communication skills in English and Hindi are essential for interacting with visitors and staff. The ideal candidate will be punctual, dependable, and possess a positive attitude. Familiarity with basic office software and telephone systems is a plus. Overall, we are looking for a motivated individual who can thrive in a busy office setting while multitasking effectively.

Job SummaryWe are looking for a Customer Relations Executive with good communication skills and a customer-focused approach. The role involves interacting with customers, assisting them with their queries, managing online reviews, and supporting basic app operations to ensure a smooth user experience.Key ResponsibilitiesHandle customer queries and provide timely support.Respond to customer reviews and feedback on different platforms.Assist customers with posting and managing ads on the Dekho Becho app.Follow up with customers to resolve issues and improve their experience.Review and approve ad listings as per company guidelines.Coordinate with customers to ensure accurate information on listings.Maintain positive relationships with customers and address their concerns professionally.Encourage customer engagement and reviews.RequirementsGraduate in any discipline.Good verbal and written communication skills in English and Hindi.Basic computer knowledge and familiarity with online platforms.Customer service or client handling experience is preferred.Positive attitude and willingness to learn.

We are looking for a dedicated Customer Sales Executive to join our team in Delhi. This full-time position requires a motivated individual with 2 to 5 years of experience in sales. The role is focused on engaging with customers to understand their needs and provide suitable solutions.Key Responsibilities:- Customer Interaction: Engage with potential and existing customers through calls and meetings, addressing their inquiries and building strong relationships.- Sales Presentation: Prepare and deliver compelling sales presentations that highlight the benefits of our products and services, aiming to convert prospects into clients.- Sales Targets: Achieve individual sales targets set by the management by actively pursuing leads and closing sales opportunities.- Market Research: Conduct market research to identify new business opportunities and understand competitors, helping to refine sales strategies.- Reporting: Maintain accurate records of sales activities and customer interactions in our CRM system, ensuring data integrity and aiding in performance analysis.Required Skills and Expectations:- Communication Skills: Excellent verbal and written communication skills are crucial for effectively engaging with customers and presenting sales proposals.- Persuasive Ability: Strong persuasion and negotiation skills to influence potential clients and close sales.- Team Player: Ability to work well within a team environment, collaborating with colleagues to achieve common goals.- Problem Solving: Effective problem-solving skills to address customer concerns and provide the best solutions.- Adaptability: Willingness to adapt to changing situations and learn about new products and market trends to stay competitive.

We are looking for a motivated, friendly, and professional Female Relationship Executive - MI to join our team at Kirti Nagar, New Delhi. This opportunity is ideal for graduates who want to build a successful career in Customer Relationship Management.Job Details:Position: Relationship Executive - MILocation: Kirti Nagar, New DelhiShift: Day & Night ShiftExperience: Minimum 6 Months (Calling/Customer Support experience preferred)Salary: Up to 25,000+ (Based on experience and performance)Additional Benefits: Attractive IncentivesWork Environment: Safe, Professional & Growth-Oriented OfficeKey Responsibilities:1. Client InteractionConnect with clients through phone calls and face-to-face meetings.Understand customer requirements and build long-term relationships.2. Problem ResolutionHandle customer queries professionally.Resolve client concerns promptly to ensure maximum customer satisfaction.3. Data ManagementMaintain accurate records of customer interactions.Update client information regularly in the CRM/system.4. Team CollaborationCoordinate with the Sales and Marketing teams.Share customer feedback and suggest improvements for better service.5. ReportingPrepare regular reports on customer interactions, feedback, and issue resolution.Highlight trends and provide insights to management.Required Skills & EligibilityFemale candidates are encouraged to apply.Graduate in any discipline.Minimum 6 months of experience in Customer Service, Telecalling, Relationship Management, or Calling Process.Excellent communication and interpersonal skills.Comfortable handling client calls and interacting with customers.Strong problem-solving and customer-focused approach.Good computer knowledge and attention to detail.Positive attitude, willingness to learn, and ability to work in a team.Why Join Us?Salary up to 25,000+ with attractive incentives.Safe and professional work environment.Career growth opportunities.Day & Night Shift options available.Supportive team and learning-oriented workplace.

We are seeking a dedicated Relationship Executive-MI to join our team in Delhi. This role is ideal for recent graduates or individuals with up to two years of experience who are eager to build strong client relationships.As an MI Relationship Executive, your primary responsibilities will include:1. Client Engagement: You will interact with clients to understand their needs and provide them with tailored solutions. Building and maintaining strong relationships will be crucial to your success in this role.2. Data Management: You will be responsible for gathering and analyzing data related to client accounts. Your findings will help in creating reports and presentations that inform decision-making.3. Feedback Collection: Actively collecting feedback from clients will be essential to improve services and offerings. You will need to communicate this feedback to relevant internal teams to drive enhancements.4. Collaboration: Working closely with colleagues in different departments, you will ensure that client requirements are met effectively and efficiently. Good teamwork is essential for achieving common goals.To excel as an MI Relationship Executive, you should have a bachelor degree.

We are seeking a dedicated MI Relationship Executive to join our team in Delhi. This role is ideal for recent graduates or individuals with up to two years of experience who are eager to build strong client relationships.As an MI Relationship Executive, your primary responsibilities will include:1. Client Engagement: You will interact with clients to understand their needs and provide them with tailored solutions. Building and maintaining strong relationships will be crucial to your success in this role.2. Data Management: You will be responsible for gathering and analyzing data related to client accounts. Your findings will help in creating reports and presentations that inform decision-making.3. Feedback Collection: Actively collecting feedback from clients will be essential to improve services and offerings. You will need to communicate this feedback to relevant internal teams to drive enhancements.4. Collaboration: Working closely with colleagues in different departments, you will ensure that client requirements are met effectively and efficiently. Good teamwork is essential for achieving common goals.To excel as an MI Relationship Executive, you should have a bachelor degree.